System Crash: Lost Entourage Data

I have finaly got my system up and runing with 10.2.6, although have
lost faith in Apple along the way... anyway to the current issue......

I have had daily crashing problems. Basicly screen fills with text and
must reset. I thought i had it beat when a week ago when I updated the
Pioneer103 firmware to 1.49, for a week i had no problems. Today it
crashed twice. Apart from wanting to sort out the crashing problem (no
it's not memory), I am trying to recover my Entourage email first.
It's all gone. All the configuration, mail and attachments.

I am assuming the mail is held in the file
users/userid/documents/microsoft user data/office x identities/main
indentity/database. Is there ANY way to recover it? It is now about
400k in size. I have not tried to reconfigure it. I do have a backup
from 7 days ago (Carbon Copy Clone), but I would prefer to have ALL my
email.

If i have to revert to the backup, can i just copy the file back?

Thanks,

Steve....

Mickey
Sat Sep 27 15:49:44 CDT 2003

On 9/23/03 1:12 PM, in article
ebe19da4.0309231012.3ed0ca4a@posting.google.com, "Atiah"
<steve@feraljustice.org> wrote:

> Apart from wanting to sort out the crashing problem (no
> it's not memory), I am trying to recover my Entourage email first.
> It's all gone. All the configuration, mail and attachments.
>
> I am assuming the mail is held in the file
> users/userid/documents/microsoft user data/office x identities/main
> indentity/database. Is there ANY way to recover it? It is now about
> 400k in size. I have not tried to reconfigure it. I do have a backup
> from 7 days ago (Carbon Copy Clone), but I would prefer to have ALL my
> email.

I'm afraid if it is gone, it's gone. Since it's only 400k, there's probably
nothing you can salvage.

> If i have to revert to the backup, can i just copy the file back?

Yes. You might need to switch identities (Entourage -> Switch Identity),
but that should be it.

--
Mickey Stevens (Microsoft MVP for Office:mac)
PowerPoint FAQ featuring PowerPoint:mac: <http://www.pptfaq.com/>
Entourage Help Page: <http://www.entourage.mvps.org/toc.html>