Solution question (not a problem)

Hi

I was wondering if anyone else had a similar need to us with regard to
Entourage on Mac - OS X 10.3, 10.4 and (possibly sometime in 2008) 10.5 -
and BlackBerry Enterprise Server/MS Exchange 2003.

Our BlackBerry phones are used by on the road account managers who share a
FileMaker-based database of contacts when in the office.

I am looking to enable the AMs to have access to these contacts when out of
the office. Being that there are a lot of them I want to make it a
searchable function.

Having the contacts loaded into everyone's local Contacts is just not
feasible for support or speed.

Has anyone solved this one or have any suggestions?


Regards
Craig.

Diane
Mon Jan 28 16:40:55 CST 2008

On 1/28/08 6:01 AM, in article C3C3909E.167BE%craigroberts@jkr.co.uk, "Craig
Roberts" <craigroberts@jkr.co.uk> wrote:

> I was wondering if anyone else had a similar need to us with regard to
> Entourage on Mac - OS X 10.3, 10.4 and (possibly sometime in 2008) 10.5 -
> and BlackBerry Enterprise Server/MS Exchange 2003.
>
> Our BlackBerry phones are used by on the road account managers who share a
> FileMaker-based database of contacts when in the office.
>
> I am looking to enable the AMs to have access to these contacts when out of
> the office. Being that there are a lot of them I want to make it a
> searchable function.
>
> Having the contacts loaded into everyone's local Contacts is just not
> feasible for support or speed.
>
> Has anyone solved this one or have any suggestions?

I've seen some online options that might be of interest. Try searching to
see what you find. I also suggest you ask on the Entourage Talk list as it
has a readership of a different type of user than you normally see on the
newsgroup.

How to subscribe to the Microsoft Entourage talk list:

<http://www.entourage.mvps.org/support_options/subtalk.html>
--
Diane, Microsoft Mac MVP (MVPs are not Microsoft Employees)
Entourage Help Page <http://www.entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>

William
Mon Jan 28 22:29:31 CST 2008

Craig Roberts wrote:
> Hi
>
> I was wondering if anyone else had a similar need to us with regard to
> Entourage on Mac - OS X 10.3, 10.4 and (possibly sometime in 2008) 10.5 -
> and BlackBerry Enterprise Server/MS Exchange 2003.
>
> Our BlackBerry phones are used by on the road account managers who share a
> FileMaker-based database of contacts when in the office.
>
> I am looking to enable the AMs to have access to these contacts when out of
> the office. Being that there are a lot of them I want to make it a
> searchable function.
>
> Having the contacts loaded into everyone's local Contacts is just not
> feasible for support or speed.
>
> Has anyone solved this one or have any suggestions?

Hi Craig!

If your AMs have their Entourage 2004 or 2008 applications connected to
an Outlook Web Access (OWA) server
<http://entourage.mvps.org/exchange/exchangeathome.html> then you can
use my script here
<http://entourage.mvps.org/exchange/exchangelookups.html> to search the GAL.

Hope this helps!

--

bill

William M. Smith, Microsoft Interop MVP - Mac/Windows
Entourage Help Page <http://entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>