Smiley face displaying as a "J"

Ok, I admit that this is a very low priority question -- almost silly.
Starting just a few weeks ago, emails sent to me from Outlook PC's that
contain a smiley face show up as a "j" instead of the smiley face symbol.
Just curious what would have caused this to start happening. :)

Thanks.

Entourage 2004

Diane
Sat Apr 28 02:41:40 CDT 2007

On 4/27/07 6:41 PM, in article C258107A.D388%allan@JourneyEd.com, "Allan
Fischler" <allan@JourneyEd.com> wrote:

> Ok, I admit that this is a very low priority question -- almost silly.
> Starting just a few weeks ago, emails sent to me from Outlook PC's that
> contain a smiley face show up as a "j" instead of the smiley face symbol.
> Just curious what would have caused this to start happening. :)

Just a guess, but it could be a font cache issue.

Delete these files in ~/Library/Caches:

com.microsoft.browserfont.cache
tasmanbrowser.cache
--
Diane Ross, Microsoft Mac MVP
Entourage Help Page
<http://www.entourage.mvps.org/>
One of the top five MS Entourage resources listed on the Entourage Blog.
<http://blogs.msdn.com/entourage/>

Barry
Sat Apr 28 06:10:28 CDT 2007

On 28/04/2007 02:41, in article C258107A.D388%allan@JourneyEd.com, "Allan
Fischler" <allan@JourneyEd.com> wrote:

> Ok, I admit that this is a very low priority question -- almost silly.
> Starting just a few weeks ago, emails sent to me from Outlook PC's that
> contain a smiley face show up as a "j" instead of the smiley face symbol.
> Just curious what would have caused this to start happening. :)
>
> Thanks.
>
> Entourage 2004
>

It will be a character encoding issue. Outlook is not very good at properl;y
defining which character set is used in creating a message.

Simply go to the format menu and under character set select "Western
European (Windows)" and things should display correctly.

If this is a recurring problem, set up a mail rule to change the character
set of every message received from this sender as it is received.

--
Barry

Please use this email address only for beta testing related mail. For all
other communications, please use barry at barryw dot net.

Diane
Sat Apr 28 16:42:48 CDT 2007

On 4/28/07 4:10 AM, in article C258EA34.5B55C%barry@mvps.org.INVALID, "Barry
Wainwright [MVP]" <barry@mvps.org.INVALID> wrote:

> On 28/04/2007 02:41, in article C258107A.D388%allan@JourneyEd.com, "Allan
> Fischler" <allan@JourneyEd.com> wrote:
>
>> Ok, I admit that this is a very low priority question -- almost silly.
>> Starting just a few weeks ago, emails sent to me from Outlook PC's that
>> contain a smiley face show up as a "j" instead of the smiley face symbol.
>> Just curious what would have caused this to start happening. :)
>>
>> Thanks.
>>
>> Entourage 2004
>>
>
> It will be a character encoding issue. Outlook is not very good at properl;y
> defining which character set is used in creating a message.
>
> Simply go to the format menu and under character set select "Western
> European (Windows)" and things should display correctly.
>
> If this is a recurring problem, set up a mail rule to change the character
> set of every message received from this sender as it is received.

See these rules for examples:

<http://www.entourage.mvps.org/rules/example/rule010.html>
--
Diane Ross, Microsoft Mac MVP
Entourage Help Page
<http://www.entourage.mvps.org/>
One of the top five MS Entourage resources listed on the Entourage Blog.
<http://blogs.msdn.com/entourage/>