Setting Up Shared Calendar and Address Book

Hello,

I am having trouble setting up shared Calendar and Address Book (Contacts).
I want to share my Calendar and Address Book with my assistant.

I am using Entourage 2004 with a 2003 Exchange Server. I have enabled
permissions for the Calendar and the Address Book. When I go to my
assistant's computer to "Open Other User's Folder" enter my name click Find.
My name and e-mail address appears so I click on that. Then, I get an error
message saying my mailbox cannot be found.

I am connecting to a web-hosted Exchange Server. The Exchange Server Admin
knows little about Macs and Entourage.

Any ideas?

Thanks,

Tom Hart

Thomas
Mon Sep 10 11:07:17 PDT 2007

I solved my problem regarding sharing Calendars with my assistant in
Entourage when connected to an Exchange Server so thought I would pass the
solution along in case anyone else runs into this issue.

In Outlook, I could share my Calendar (or Contacts or any other folder)
simply by right clicking on the folder, selecting Folder Properties,
clicking the Permissions tab, and assigning my assistant the permissions I
wanted her to have. My assistant did not have to be a Delegate to access my
Calendar.

This also worked when I was in Entourage connected to an Exchange Server and
my assistant was in Outlook. However, when I switched my assistant to
Entourage and tried the same thing, her Entourage could not find my Mailbox.

The solution I finally figured out was to make my assistant a Delegate and
limit her properties to the same as the Permissions assigned to her in each
Folder. None of the tutorials or help information stated that both Delegate
and Permissions needed to be added; in fact, they are treated as alternative
approaches. Nevertheless, in my experience, both Delegate access and
Permissions need to be granted by me.

Finally, if there is no connection at first, try clearing the cache in the
new folder.

Tom Hart


On 9/7/07 4:12 PM, in article C30728DB.2C5C8%tom@thhpc.com, "Thomas H. Hart
III" <tom@thhpc.com> wrote:

> Hello,
>
> I am having trouble setting up shared Calendar and Address Book (Contacts).
> I want to share my Calendar and Address Book with my assistant.
>
> I am using Entourage 2004 with a 2003 Exchange Server. I have enabled
> permissions for the Calendar and the Address Book. When I go to my
> assistant's computer to "Open Other User's Folder" enter my name click Find.
> My name and e-mail address appears so I click on that. Then, I get an error
> message saying my mailbox cannot be found.
>
> I am connecting to a web-hosted Exchange Server. The Exchange Server Admin
> knows little about Macs and Entourage.
>
> Any ideas?
>
> Thanks,
>
> Tom Hart
>