Send & Reply: Previous Message Disappears

I'm on Mac OSX 10.3.2 ---- Entourage 10.1.4

Hi. Need some help, much appreciated!

When I reply or forward an e-mail, the text in the message that was=20
previously sent to me disappears. =20

For instance: I get an e-mail from someone. I want to forward that =
e-mail=20
to someone else and make a comment about the previous message. I push=20
"forward" but then the previous message disappears -- therefore, I =
cannot=20
refer to the previous message when sending it to someone else.

In the "Mail and News Preferences" section of Entourage, under "Reply &=20
Forward", I have "Include entire message in reply" checked. But it =
still=20
doesn't work. What's the freakin' deal?!? Thanks.

Bernard
Thu Apr 15 01:06:01 CDT 2004

Mark wrote :

> When I reply or forward an e-mail, the text in the message that was
> previously sent to me disappears.
>
> For instance: I get an e-mail from someone. I want to forward that e-mail
> to someone else and make a comment about the previous message. I push
> "forward" but then the previous message disappears -- therefore, I cannot
> refer to the previous message when sending it to someone else.
>
> In the "Mail and News Preferences" section of Entourage, under "Reply &
> Forward", I have "Include entire message in reply" checked. But it still
> doesn't work. What's the freakin' deal?!? Thanks.

Does it happen all the time? Is it a new issue or has it always been like
that? With any kind of original message (HTML or plain text)?

One possible cause could be that you have a part of the content of the
original message selected when clicking the "Reply" button: Entourage only
quotes the selection if some text has been selected in the message, so this
could be a clue.


---------------------------------------------------------
Please reply to the newsgroup, and within the same thread.
Merci de répondre au groupe, et dans l'enfilade.

--
Bernard Rey - Toulouse / France
MVP - Office:Macintosh

Mark
Thu Apr 15 10:25:17 CDT 2004

Thanks for your input. -- To answer your questions: It does not happen =
all=20
the time. -- It is not a new issue, it has always done this -- drives me =

insane. It happens with both plain and HTML messages. None of the=20
message conted is selected when it happens... I'm aware of that possible =

reason for the problem and that's not it. Nothing is selected and the =
content=20
still disappears. Any thoughts? Thanks.




>-----Original Message-----
>Mark wrote :
>
>> When I reply or forward an e-mail, the text in the message that was
>> previously sent to me disappears.
>>=20
>> For instance: I get an e-mail from someone. I want to forward that =
e-
mail
>> to someone else and make a comment about the previous message. I=20
push
>> "forward" but then the previous message disappears -- therefore, I=20
cannot
>> refer to the previous message when sending it to someone else.
>>=20
>> In the "Mail and News Preferences" section of Entourage, under "Reply =
&
>> Forward", I have "Include entire message in reply" checked. But it =
still
>> doesn't work. What's the freakin' deal?!? Thanks.
>
>Does it happen all the time? Is it a new issue or has it always been =
like
>that? With any kind of original message (HTML or plain text)?
>
>One possible cause could be that you have a part of the content of the
>original message selected when clicking the "Reply" button: Entourage =
only
>quotes the selection if some text has been selected in the message, so =
this
>could be a clue.
>
>
>---------------------------------------------------------
>Please reply to the newsgroup, and within the same thread.
>Merci de r=E9pondre au groupe, et dans l'enfilade.
>
>--=20
>Bernard Rey - Toulouse / France
>MVP - Office:Macintosh
>
>
>.
>