SMTP/SSL email sending problem with Entourage 2004 from T-Mobile Hotspot

Six months or so ago I resolved a problem that had been plaguing me
for months - sending email via Entourage from T-Mobile and other "hot
spots." The solution was that my ISP gave me an "SSL" code and I
configured email sending to use it, solving the problem of sending
from any location I came across. Upgrading to Entourage 2004
hasthrown me back into the morass. Somehow it does not allow me to
use the SSL. WIthout it, I can send fine from home and work, but at
"hot spots" I get the following message:
Authentication failed because Entourage doesn't support any of the
available authentication methods.
Ideas?

anonymous
Fri Jul 16 14:33:21 CDT 2004

I have this exact same problem. Does anyone have an answer?

>-----Original Message-----
>Six months or so ago I resolved a problem that had been plaguing me
>for months - sending email via Entourage from T-Mobile and other "hot
>spots." The solution was that my ISP gave me an "SSL" code and I
>configured email sending to use it, solving the problem of sending
>from any location I came across. Upgrading to Entourage 2004
>hasthrown me back into the morass. Somehow it does not allow me to
>use the SSL. WIthout it, I can send fine from home and work, but at
>"hot spots" I get the following message:
>Authentication failed because Entourage doesn't support any of the
>available authentication methods.
>Ideas?
>.
>

Timberfish
Thu Dec 02 19:00:11 CST 2004

Okay, now I have even more to add. I've tried setting up the same
email account in Apple Mail and I get another error message when at a
t-mobile hotspot. It's a bit different but I think it's the same issue
- here it is: The SMTP server â??mail.timberfish.comâ?? doesnâ??t support
authentication. Please check your account settings and try again.

Is anyone able to shed any light on this?

On 2004-07-14 12:30:03 -0700, mike@maniv.com (Mike) said:

> Six months or so ago I resolved a problem that had been plaguing me
> for months - sending email via Entourage from T-Mobile and other "hot
> spots." The solution was that my ISP gave me an "SSL" code and I
> configured email sending to use it, solving the problem of sending
> from any location I came across. Upgrading to Entourage 2004
> hasthrown me back into the morass. Somehow it does not allow me to
> use the SSL. WIthout it, I can send fine from home and work, but at
> "hot spots" I get the following message:
> Authentication failed because Entourage doesn't support any of the
> available authentication methods.
> Ideas?

Timberfish
Fri Dec 03 00:58:38 CST 2004

Okay, don't see that anyone else really cares about this thread, but
here's the final answer after much time and research. It's all
explained at this link:
http://www.mobilewhack.com/networking/wifi/beware_of_captive_smtp.html

Not only do you see a full explanation of the issue here, but you can
also see several posted solutions. I will resort to complaining to
T-mobile rather than these extensive workarounds. Good luck everyone.

On 2004-07-14 12:30:03 -0700, mike@maniv.com (Mike) said:

> Six months or so ago I resolved a problem that had been plaguing me
> for months - sending email via Entourage from T-Mobile and other "hot
> spots." The solution was that my ISP gave me an "SSL" code and I
> configured email sending to use it, solving the problem of sending
> from any location I came across. Upgrading to Entourage 2004
> hasthrown me back into the morass. Somehow it does not allow me to
> use the SSL. WIthout it, I can send fine from home and work, but at
> "hot spots" I get the following message:
> Authentication failed because Entourage doesn't support any of the
> available authentication methods.
> Ideas?