Jolly
Mon Sep 10 16:47:27 PDT 2007
On 2007-09-10 18:12:21 -0500, Diane <diane@invalid.entourage.mvps.org> said:
> On 9/10/07 3:38 PM, in article 2007091017385750878-wbyylebtre@cbobkpbz,
> "Jolly Roger" <wbyylebtre@cbobk.pbz> wrote:
>
>> 1. aRKay already brought my error to my attention - I think once was
>> enough. ; )
>
> Since you are a stickler for reading older messages, you will see my
> response (3:16) was posted BEFORE your apology (3:27) to aRKay.
Right, but it was 15 minutes *after* aRKay's response. ; ) Like I
said, once was enough.
>> 2. I've already apologized to aRKay for my error, but I have to admit,
>> after reading it again, my tone really wasn't *that* inconsiderate. I
>> was definitely considerate enough to make my point without any personal
>> insults, name calling, and so on.
>
> Perhaps the point is you don't realize you are being inconsiderate.
Perhaps, yes.
> Obviously, you want to help or you wouldn't be on the list answering
> questions.
Correct.
> Many people come to this list and it's a first time newsgroup
> experience. IMHO, I feel those that are here to help do so knowing that most
> of the answers can be found by searching, but knowing at the same time these
> users have been unsuccessful in finding help.
I, like you, would tend to give the benefit of the doubt, but there are
plenty of cases where it's obvious they didn't bother to search much at
all. How often have you answered the "Does Entourage do return
receipts?" question, for instance? The number of times people ask that
question alone here is staggering considering a simple search finds
numerous hits instantly:
<
http://preview.tinyurl.com/ysde5h>
On the other hand, I recognize that diplomacy is valued, so I am see
the benefit of trying not to be too upset when this happens.
Sometimes, though, I admit my frustration does get the better of me. :
)
Also, while I agree we are here primarily to help with *Entourage*
problems, I also feel some responsibility to help people learn proper
Usenet etiquette. This is, after all, Usenet. I think most folks would
agree it's proper etiquette to search before asking. I am sure you will
recognize the many reasons *why* it's proper etiquette, but I'll just
say one of the biggest reasons is the fewer individual threads there
are, the more chance there is that one can find and read all relevant
answers in one place rather than having to burrow through 50, 100, or
1000 individual threads on the topic. It's a good idea to promote good
etiquette.
> <play Mission Impossible music here> You job should you choose to accept it,
> is to answer questions and point users to links that will help.
Yeah - I'll try to keep that in mind. : )
--
Apply rot13 to this e-mail address before using it.
JR
