Rules don't since installing v11.1.0 upgrade

Hi,

I have noticed that all my rules in the POP tab don't work anymore.
Watching other threads, I tried moving one rule called Family to the top of
the list of my rules. This rule has multiple criteria including one that
says if a specific category (FAMILY) then move to this folder. As there are
multiple criteria, the rule is set so that it applies if ANY of the criteria
are met.

All other rules are disabled, and this rule is the first one in the list.
So its the first one that should be tried, and it should work, but it
doesn't. Instead of the message being moved to the specified folder, it
stays in my Inbox. Yet the message is very clearly categorised as being
FAMILY.

If I manually apply the same rule (Ctrl-Click then select Apply Rule) the
message gets moved to the correct folder.

I even created a brand new rule with just one selection criteria (the
category) and then another one (with the sender's name in it), made sure
they were the first rules and they did not work.
--
Regards
David

Allen
Thu Dec 30 13:57:10 CST 2004

There are a number of things that could be at fault. Mailing List Manager
and Junk Mail Filter run prior to Rules, and could be interfering; try
turning those off and see if "Apple All Rules" now causes your Family rule
to work. If so, the problem is with setting in either JMF or MLM.

If that does not find the problem, read other trouble-shooting ideas on the
Entourage Help website:

<http://www.entourage.mvps.org/troubleshoot/rules.html>


On 12/29/04 10:25 PM, in article BDF9EA93.8C7A%n05pam@xmxazcz.com, "David
Blaymires" <n05pam@xmxazcz.com> wrote:

> Hi,
>
> I have noticed that all my rules in the POP tab don't work anymore.
> Watching other threads, I tried moving one rule called Family to the top of
> the list of my rules. This rule has multiple criteria including one that
> says if a specific category (FAMILY) then move to this folder. As there are
> multiple criteria, the rule is set so that it applies if ANY of the criteria
> are met.
>
> All other rules are disabled, and this rule is the first one in the list.
> So its the first one that should be tried, and it should work, but it
> doesn't. Instead of the message being moved to the specified folder, it
> stays in my Inbox. Yet the message is very clearly categorised as being
> FAMILY.
>
> If I manually apply the same rule (Ctrl-Click then select Apply Rule) the
> message gets moved to the correct folder.
>
> I even created a brand new rule with just one selection criteria (the
> category) and then another one (with the sender's name in it), made sure
> they were the first rules and they did not work.