Can Receive, but Can't Send

I am currently on the road and can receive messages both through
Airport and through an Ethernet port, but I can't send messages. I've
tried requiring Authentication and Not Requiring Authentication. Any
other suggestions? My SMTP Server is smtp.comcast.net and I'm currently
in a Cox service area.

matt
Wed Jun 22 14:12:32 CDT 2005

gfchew <gfchew@comcast.net> wrote:

> I am currently on the road and can receive messages both through
> Airport and through an Ethernet port, but I can't send messages. I've
> tried requiring Authentication and Not Requiring Authentication. Any
> other suggestions? My SMTP Server is smtp.comcast.net and I'm currently
> in a Cox service area.

Some Internet service providers disable port 25 to prevent relaying.
Nasty but true. Could cause the kind of problem you're seeing. m.


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Mickey
Wed Jun 22 16:03:53 CDT 2005

You probably need to use the Cox SMTP server. Some ISPs only allow users to
send through the ISP's SMTP server in order to more easily track down
spammers on the network.

Otherwise, you can check with Comcast to see if there is a special server
name or authentication settings you need. If that doesn't work, the above
is probably true.

On 6/22/05 2:08 PM, in article
1119467282.767589.241380@g49g2000cwa.googlegroups.com, "gfchew"
<gfchew@comcast.net> wrote:

> I am currently on the road and can receive messages both through
> Airport and through an Ethernet port, but I can't send messages. I've
> tried requiring Authentication and Not Requiring Authentication. Any
> other suggestions? My SMTP Server is smtp.comcast.net and I'm currently
> in a Cox service area.
>

--
Mickey Stevens (Microsoft MVP for Office:mac)
PowerPoint FAQ featuring PowerPoint:mac: <http://www.pptfaq.com/>
Entourage Help Page: <http://www.entourage.mvps.org/>

FireRescueFL
Sat Jul 23 08:54:15 CDT 2005


Did you ever get this problem resolved? I'm currently having the sam
issues except I'm trying to use my Earthlink email address and my cabl
connection is through ComCast

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writeknight
Sat Jul 23 10:16:40 CDT 2005

I have Mac OS X Panther, Entourage 2004, and I'm connected through an
Ethernet port, to a broadband router, through cable Optimum Online. I
can receive emails from my .Mac accounts, but not from my Yahoo account
and cannot send emails through either. I can manually log-in to both
accounts, and send mail, through Internet Explorer for Mac, Safari, and
Netscape. I have let the system automatically configure the settings,
and manually troubleshot and adjusted the settings as per Microsoft's
Help directions.
The server is: smtp.mail.mac.com and different account is:
smtp.mail.yahoo.com. I have checked the box to use the same settings as
the incoming mail.
I have the same problem with the Mac OS X mail application.
Any suggestions?

Mickey
Sat Jul 23 16:58:22 CDT 2005

If you have an @earthlink.net e-mail address, try using
smtpauth.earthlink.net as the outgoing mail/SMTP server in your EarthLink
account settings. Click the "Advanced Sending Options" button, and check
the option for "SMTP server requires authentication: Use same settings as
receiving mail server".

If that doesn't work, contact Comcast and ask what SMTP server you can use
as an EarthLink customer. Then set that up in your account settings.

On 7/23/05 8:45 AM, in article FireRescueFL.1smkzz@nomx.macosx.com,
"FireRescueFL" <FireRescueFL.1smkzz@nomx.macosx.com> wrote:

>
> Did you ever get this problem resolved? I'm currently having the same
> issues except I'm trying to use my Earthlink email address and my cable
> connection is through ComCast.
>

--
Mickey Stevens (Microsoft MVP for Office:mac)
PowerPoint FAQ featuring PowerPoint:mac: <http://www.pptfaq.com/>
Entourage Help Page: <http://www.entourage.mvps.org/>

Mickey
Sat Jul 23 17:01:54 CDT 2005

On 7/23/05 10:16 AM, in article
1122131800.287049.216780@o13g2000cwo.googlegroups.com, "writeknight"
<writeknight@mac.com> wrote:

> I have Mac OS X Panther, Entourage 2004, and I'm connected through an
> Ethernet port, to a broadband router, through cable Optimum Online. I
> can receive emails from my .Mac accounts, but not from my Yahoo account

Note that for US @yahoo.com addresses, you need to subscribe to Yahoo! Mail
Plus to get POP access to your e-mail.
<http://mailplus.mail.yahoo.com/>

> and cannot send emails through either. I can manually log-in to both
> accounts, and send mail, through Internet Explorer for Mac, Safari, and
> Netscape. I have let the system automatically configure the settings,
> and manually troubleshot and adjusted the settings as per Microsoft's
> Help directions.
> The server is: smtp.mail.mac.com and different account is:
> smtp.mail.yahoo.com. I have checked the box to use the same settings as
> the incoming mail.
> I have the same problem with the Mac OS X mail application.
> Any suggestions?

Try using the SMTP server provided to you by Optimum Online for sending
mail. Note that you will probably have to disable authentication or enable
it with the login credentials for your Optimum Online account for this to
work.

--
Mickey Stevens (Microsoft MVP for Office:mac)
PowerPoint FAQ featuring PowerPoint:mac: <http://www.pptfaq.com/>
Entourage Help Page: <http://www.entourage.mvps.org/>