Recalling Massages

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 - 1
 - Flawed 2004 Upgrade; Can I Replace 2004 data with Entourage X MUD? When I upgraded to Office 2004, Entourage did not import all of my old mail or my Rules. I have a very recent version of Entourage X on a backup drive. Can I save the export the user data (the MUD?) from Entourage X and bring it into Entourage 2004. I don't much care if I overwrite the data currently in Entourage 2004. What are steps to do this? Thanks much. Tag: Recalling Massages Tag: 48391
 - 2
 - Getting IT guy to do his job I have a situation where there's an Exchange 2000 server in place for dozens of PCs and (1) Mac with Entourage 2004. The IT guy says Exchange 2000 won't sync calendars or public folders with Entourage 04 until Exchange 03 (which he has planned for second half of 2005). What can I succinctly tell this guy about what reasonable tasks/updates he needs to undertake with Exchange 2000 to get it talking to Entourage 04 in the next few weeks? Thanks in advance. feel free to send a copy your message directly to me at xebra@theriver.com -- -- Steven Basile <xebra@earthlink.net> Tag: Recalling Massages Tag: 48390
 - 3
 - AppleScript to autoquit Entourage Hi! I created an AppleScript to quit Entourage every day (so that it's not downloading my pop mail while I'm at work). This script is called from Entourage on a Schedule (which works just fine) and the script itself worked great under Entourage X. Now that I'm using Entourage 2004, however, I get about a 30% success rate - but 70% of the time, the application hangs and I have to force quit. Here's the script: tell application "Microsoft Entourage" activate quit end tell Any one out there have any thoughts on what I'm doing incorrectly? If I remove the "activate" line, it also works... but I don't know if that's the problem. Thoughts? Thank you! ~Jeff -- Download the new AppleSpec Database (r.1/03) www.applespec.com Tag: Recalling Massages Tag: 48387
 - 4
 - Problem displaying complex HTML messages > This message is in MIME format. Since your mail reader does not understand this format, some or all of this message may not be legible. --B_3187178757_37516324 Content-type: text/plain; charset="ISO-8859-1" Content-transfer-encoding: 8bit Whenever I set Entourage to display complex HTML, I subsequently have problems with the interface. The HTML messages display perfectly, but once I view one of them, subsequent mail message windows get all funky: 1. Everything in the ³To², ³CC² and ³Subject² fields will show as right-justified 2. The display font for these fields changes to some overly large font Anyone else have this problem? --B_3187178757_37516324 Content-type: text/html; charset="ISO-8859-1" Content-transfer-encoding: quoted-printable <HTML> <HEAD> <TITLE>Problem displaying complex HTML messages</TITLE> </HEAD> <BODY> Whenever I set Entourage to display complex HTML, I subsequently h= ave problems with the interface. The HTML messages display perfectly, but on= ce I view one of them, subsequent mail message windows get all funky: <OL><LI>Everything in the “To”, &= #8220;CC” and “Subject” fields will show as right-justifie= d <LI>The display font for these fields changes= to some overly large font </OL> Anyone else have this problem? </BODY> </HTML> --B_3187178757_37516324-- Tag: Recalling Massages Tag: 48380
 - 5
 - How to MAKE the icon animate? I have the opposite problem from many people here. In Entourage X I had a rule set up that when mail from a particular person came in, the icon would animate. This also caused an "extra" sound to play along with my regular "new mail" sound -- I think it was adding on the "error" sound, which I appreciated because it meant I had a visual AND aural notification of mail from this person. Now in Entourage 2004 this is not working. The rule is set up that when mail from this address comes in, the icon should animate. (It's turned off in general preferences.) When I get mail from this person, I do get the extra sound...but the icon doesn't bounce. Unlike most here, I want it to. (But only from this person, not for every piece of mail that comes in.) The rule is set at #1 and I have "Do not apply other rules..." selected. Since the extra sound is playing, I know the rule is working. But why isn't the icon bouncing? Thanks. Tag: Recalling Massages Tag: 48379
 - 6
 - Toolbar icons I'm using Entourage 2004 How do I make the text description of toolbar icons show (or not)? Some of my icons have the appropriate text displayed to the right. Some don't. I've installed this on my iBook, as well as on my iMac, and the same happens, but with different icons! I've scoured preferences but can find nothing! Noel Bailey Tag: Recalling Massages Tag: 48367
 - 7
 - DOD Common Access Cards and Entourage Is it possible to use the DOD Common Access Cards with Entourage 2004 for digitally signing email and encryption? I'm new at using the MAC and trying to learn how to get all this set up...so please, if you have done it, provide detailed instructions! Thanks, Ed Tag: Recalling Massages Tag: 48362
 - 8
 - error description using office 2004/Mac/entourage when trying to forward an email message, I get: Error description: Error: [tempfail] destination not valid with DNS Explanation: mail could not be sent Account name: comcast this happens only when I attempt to forward mail from another single specific comcast user any thoughts? Thanks Mike Rose Tag: Recalling Massages Tag: 48361
 - 9
 - Setting for 'download pictures' Hello all- I've been searching extensively to find this option in the menus, but no luck. Hopefully someone can help! Whenever I receive an email with extensive external graphics (usually from a company - Netflix, Gamespot, Best Buy etc), Entourage 2004 Mac OSX does not download the pictures. Instead, it places a 'download pictures' button on top of the message. That's fine, but is there a way to set Entourage so it will download the pictures automatically without me having to click download pictures? Thanks Tag: Recalling Massages Tag: 48358
 - 10
 - Entourage 2004 calendar issue Hi All, We have an Outlook 2003 user that needs to share his calendar with an Entourage user. He gave him the rights to the calendar and set the Entourage user up as a delegate on his Outlook account. Others we have done this for are working. For some reason on his particular account (Calendar, Tasks, Contacts, etc) the shared item shows up but no entires appear. So the Entourage user has the shared calendar but can never get any of the entries. Has anyone else experienced this? What do we have wrong? Scott Tag: Recalling Massages Tag: 48353
 - 11
 - Send and Open Receipt option in Entourage? Will Entourage (Microsoft Office 2004) generate receipts for mail that has been received and opened by the other party? My PC counterparts can do this. I can't see where this can be done in Entourage. If not, why is this not a function of Entourage? Thanks, Paul Kirtley Communication/Marketing City of Boerne pkirtley@ci.boerne.tx.us Tag: Recalling Massages Tag: 48347
 - 12
 - Retrieve Maliciously Deleted Messages > This message is in MIME format. Since your mail reader does not understand this format, some or all of this message may not be legible. --B_3187069121_179739 Content-type: text/plain; charset="ISO-8859-1" Content-transfer-encoding: 8bit Long story short, someone got access to my laptop and deleted several messages that I had previously saved (including deleting them from the ³Deleted Items² folder). As these messages were from a POP account and several weeks/months old; simply re-downloading them is not an option either. My efforts to search the free space on the disk for keywords has not been successful either (I only have Norton for this). Any other ideas? Entourage 2004 V 11.1.0 1GHz PB --B_3187069121_179739 Content-type: text/html; charset="ISO-8859-1" Content-transfer-encoding: quoted-printable <HTML> <HEAD> <TITLE>Retrieve Maliciously Deleted Messages</TITLE> </HEAD> <BODY> Long = story short, someone got access to my laptop and deleted several messages th= at I had previously saved (including deleting them from the “Deleted I= tems” folder).  As these messages were from a POP account and sev= eral weeks/months old; simply re-downloading them is not an option either. &= nbsp;My efforts to search the free space on the disk for keywords has not be= en successful either (I only have Norton for this).  Any other ideas?<B= R> Entourage 2004 V 11.1.0 1GHz PB </BODY> </HTML> --B_3187069121_179739-- Tag: Recalling Massages Tag: 48344
 - 13
 - I/O error I am getting "I/O error" messages when I try to connect on-line and when I try to duplicate my Identity. When I try to look at existing messages in my in box or related folders the computer "grinds" for 30 mor more seconds before finally displaying the message. Have been trying to delete old, unneeded mail - but the size of the identity remains very large (311MB). Ideas on how I can solve this problem without losing my address book, calendar, and messages? TPJim Tag: Recalling Massages Tag: 48341
 - 14
 - Invitations/Responses I'm using Entourage 2004 for Mac v. 10.1.0 When I enter a new Event in the Calendar, the "Request Responses" in=20 Options is checked by default. I never use "Invitations" -- is there a = way to=20 toggle this so the default is unchecked? As it is now, if I make changes to a previous event, [which I often do], = I get=20 two warnings: The first warns that I am changing something in the past.=20 The second warns: "You have made changes to this invitation. If the=20 organizer sends an updated meeting, your changes will be lost."=20 The only way to avoid these warnings is to manually uncheck that option = for=20 every single Event -- an annoying extra step.=20 By the way, I have NOT checked, "Tenatively add events when invitations = are=20 received." And: is there a way to set the default to "All-day event"? I have a lot = of=20 events that are one day or "sometime that day". DCB [I posted this a few weeks ago but didn't get an answer, so I'm trying = again.=20 Hope somebody can help.] Tag: Recalling Massages Tag: 48328
 - 15
 - Japanese Handheld Sync for Entourage 2004 I just installed Office 2004 and want to sync my Clie NX70V (Japanese version), but I'm not having any success. Since I want to preserve my Japanese language information, I downloaded the Japanese version of the Entourage Handheld Sync from the Mactopia web site - the one that states " version 10.1.4 works with Microsoft Office v. X 10.1.2 Update or later." but when I try to adjust the settings in the Hotsync Manager, the entourage conduit does not respond when I double click on it. (I want to have Entourage's contacts overwrite Clie's, and the Clie's calendar to overwrite Entourage's). I backed up and tried syncing anyway, and although the log indicated a successful Entourage sync, it completed in less than 5 seconds and no data actually changed. Any ideas what is going on or how to fix it? Thanks for any help! Tag: Recalling Massages Tag: 48327
 - 16
 - How to Archive old mail and get ready for 2005 This is repost. I am not sure the 12/25 version was really posted ---------------------- There may be other ways to archive your old mail files but the following is what I do toward then end of each year to get ready for the new year. Just did it while watching a DVD movie with the family 1. I already had a mail folder called "Archived Mail' with sub folders for previous years. I created a new sub folder called "Mail 2004" 2. Used the standard Entourage tip to drag my current Inbox and Sent Items files to the desktop. This created two mbox format files. It tales a few minutes so please do not rush. 3. Now drag the two new mbox files into the newly created Mail 2004 folder. 4. Check that these files are good copies of your current Inbox and Sent Items in the new Mail 2004 folder are correct. Check that they look like your current Inbox and Sent Items. If not correct, repeat steps 2 and 3 until you get it right. 5. Once you are satisfied (step 4), open your primary mbox and use the "Select All" and Delete Key to create fresh file that will contain your 2005 mail. Do the same thing with your Sent Items file. 6. After you finish the above I recommend rebuilding the database by starting Entourage with the Option key held down. The cool thing about this procedure and the reason I use it is I have almost instant access to old mail files. I just went in and stripped the attachments from the old 2003 files. I have folders for my old Eudora mail and separate folders for 2002, 2003 and 2004. Each year is a mouse click away in Entourage. I have probably made this sound too complicated. It is not! I just saved and stored the old mail. Season Greetings aRKay Tag: Recalling Massages Tag: 48322
 - 17
 - Thesaurus in Entourage Is there a way that the built in MS Thesaurus can work in Entourage? -- Alan Talent Ventures of California Educational Partner of the Kennedy Center American College Theater Festival (http://www.kennedy-center.org/education/actf/actfpdo.html#tvi) Because e-mail can be altered electronically, the integrity of this communication cannot be guaranteed. Tag: Recalling Massages Tag: 48318
 - 18
 - Unreliable Exchange Server Connections Hello. I am using MS Office 2004. I have an Exchange Server at my location. I set up my Mac to authenticate inside the Active Directory the Exchange Server is on (using Active Directory Plugin). I have been using the Exchange Server with Office 2004 for almost two weeks now. I have noticed the following problems: 1. PCs in my office use a DNS entry for the Exchange Server. I am forced to use an IP address. This number is what IT calls the Exchange "front end server" (...136). I cannot connect at all to the Exchange "back end server." (...135) My Mac is using DHCP with AD DNS servers. I am behind the company firewall. 2. If I leave Entourage 2004 connected to the Exchange Server for more than two hours, I cannot recieve or send mail. I have to quit Entrourage 2004 and reconnect in order to send/recieve mail again. 3. Since 2004 Entourage uses WebDav, I have tried connecting to the MS Exchange Server by using an URL like "http://mail.exchange.domain.com". That did not work. Thanks. Tag: Recalling Massages Tag: 48317
 - 19
 - How do I open .ics files in Entourage Calendar? > This message is in MIME format. Since your mail reader does not understand this format, some or all of this message may not be legible. --B_3186988095_1874880 Content-type: text/plain; charset="ISO-8859-1" Content-transfer-encoding: 8bit Hi, I opened a .ics file and did the ³get info² open with Entourage. Now my email window opens, but no corresponding calendar event is created. What do I need to do? Thanks, Julian --B_3186988095_1874880 Content-type: text/html; charset="ISO-8859-1" Content-transfer-encoding: quoted-printable <HTML> <HEAD> <TITLE>How do I open .ics files in Entourage Calendar?</TITLE> </HEAD> <BODY> Hi,<B= R> I opened a .ics file and did the “get info” open with Entourage= .  Now my email window opens, but no corresponding calendar event is cr= eated.  What do I need to do? Thanks, Julian </BODY> </HTML> --B_3186988095_1874880-- Tag: Recalling Massages Tag: 48315
 - 20
 - Non US-letters, chars problem As an example the norwegian ÆØÅ is displayed with spaces before and after ex. My last name: Hægeland this is displayed H æ geland when it is used in subject and an the adress fields. Even Attatchments also get this change in filename. How do I solv this problem ? Regards, Anders Tag: Recalling Massages Tag: 48310
 - 21
 - How to Retrive message deleated while "writing it?" I was in the process of finishing a new message when I accidently hit 'delete'. It was not in the delete folder. Is it still on my computer? I am using a G4 OS X 1.2.8 and mac. office. The delete folder is not 'showing' the number of messages it contains. It is an important letter, is it possible to recover this? Tag: Recalling Massages Tag: 48306
 - 22
 - Recovering Deleted email messages? Accidentally deleted all the email messages in my 'SENT' folder! Is there any trick/software to recover any of them? Feel like an idiot! there were a couple important messages that needed to be saved - HELP!! Tag: Recalling Massages Tag: 48304
 - 23
 - Contact crashes entourage! help! Hello, I have a contact in my entourage address book that crashes my computer every time I try to open it. I have tried deleting the contact itself several times, and it will not let me delete the contact. I thought maybe it was a virus, but I ran a scanner and it came up emptied-handed. Any ideas as to what this is and how to fix it? Thanks! Tag: Recalling Massages Tag: 48302
 - 24
 - -3170 errors I'm helping a friend out with his Mac, and he is running Mac OS X 10.2.8 and using Microsoft Entourage v. X 10.1.6. Everytime he goes to check his Roadrunner account, he gets the "specified server could not be found" error -3170. I've read up on different sites, and here's what I've done for him: * I've recreated the mail account per Roadrunner's instructions on their web site. * I've reinstalled the Office update to make sure he is running the latest version. * I've read up on this group and I have turned off automatically checking names when sending messages. * I have removed Bigfoot & 411 from directory services. * I've typed in the IP address for his pop server rather than using the name. * I've pinged the pop server and I know it's up and running (0% packet loss). * I was able to successfully set up his email client using the Macintosh mail client, so I know his user name & password are correct. Does anyone have any other ideas? In particular, any NC.RR.COM people out there using Entourage? Any help would be greatly appreciated. --Peter Tag: Recalling Massages Tag: 48300
 - 25
 - Help needed with Entourage sound notifications > This message is in MIME format. Since your mail reader does not understand this format, some or all of this message may not be legible. --B_3186906565_111439 Content-type: text/plain; charset="US-ASCII" Content-transfer-encoding: 7bit Hi all. I seem to have lost me sound notification on my IMAC G5 when sending and receiving mail using Entourage Office 2004. I have sound preferences in Entourage set for notification but still no sound. Also system preferences is set for sound and I get sound when I check Itunes etc. Have I corrupted something within entourage? It was working when I got the damn thing last week but since yesterday no mail notification sending receiving sounds Thanks KL --B_3186906565_111439 Content-type: text/html; charset="US-ASCII" Content-transfer-encoding: quoted-printable <HTML> <HEAD> <TITLE>Help needed with Entourage sound notifications</TITLE> </HEAD> <BODY> Hi al= l. I seem to have lost me sound notification on my IMAC G5 when sending and = receiving mail using Entourage Office 2004. I have sound preferences in Ento= urage set for notification but still no sound. Also system preferences is se= t for sound and I get sound when I check  Itunes etc. Have I corrupted = something within entourage? It was working when I got the damn thing last we= ek but since yesterday no mail notification sending receiving sounds Thanks KL </BODY> </HTML> --B_3186906565_111439-- Tag: Recalling Massages Tag: 48299
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 - 1
 - How to Archive old mail and get ready for 2005 There may be other ways to archive your old mail files but the following is what I do toward then end of each year to get ready for the new year. Just did it while watching a DVD movie with the family 1. I already had a mail folder called "Archived Mail' with sub folders for previous years. I created a new sub folder called "Mail 2004" 2. Used the standard Entourage tip to drag my current Inbox and Sent Items files to the desktop. This created two mbox format files. It tales a few minutes so please do not rush. 3. Now drag the two new mbox files into the newly created Mail 2004 folder. 4. Check that these files are good copies of your current Inbox and Sent Items in the new Mail 2004 folder are correct. Check that they look like your current Inbox and Sent Items. If not correct, repeat steps 2 and 3 until you get it right. 5. Once you are satisfied (step 4), open your primary mbox and use the "Select All" and Delete Key to create fresh file that will contain your 2005 mail. Do the same thing with your Sent Items file. 6. After you finish the above I recommend rebuilding the database by starting Entourage with the Option key held down. The cool thing about this procedure and the reason I use it is I have almost instant access to old mail files. I just went in and stripped the attachments from the old 2003 files. I have folders for my old Eudora mail and separate folders for 2002, 2003 and 2004. Each year is a mouse click away in Entourage. I have probably made this sound too complicated. It is not! I just saved and stored the old mail. Season Greetings aRKay Tag: Recalling Massages Tag: 48298
 - 2
 - ` There may be other ways to archive your old mail files but the following is what I do toward then end of each year to get ready for the new year. Just did it while watching a DVD movie with the family 1. I already had a mail folder called "Archived Mail' with sub folders for previous years. I created a new sub folder called "Mail 2004" 2. Used the standard Entourage tip to drag my current Inbox and Sent Items files to the desktop. This created two mbox format files. It tales a few minutes so please do not rush. 3. Now drag the two new mbox files into the newly created Mail 2004 folder. 4. Check that these files are good copies of your current Inbox and Sent Items in the new Mail 2004 folder are correct. Check that they look like your current Inbox and Sent Items. If not correct, repeat steps 2 and 3 until you get it right. 5. Once you are satisfied (step 4), open your primary mbox and use the "Select All" and Delete Key to create fresh file that will contain your 2005 mail. Do the same thing with your Sent Items file. 6. After you finish the above I recommend rebuilding the database by starting Entourage with the Option key held down. The cool thing about this procedure and the reason I use it is I have almost instant access to old mail files. I just went in and stripped the attachments from the old 2003 files. I have folders for my old Eudora mail and separate folders for 2002, 2003 and 2004. Each year is a mouse click away in Entourage. I have probably made this sound too complicated. It is not! I just saved and stored the old mail. Season Greetings aRKay Tag: Recalling Massages Tag: 48297
 - 3
 - Entourage Mac 2004: Export Files from Test Drive to Full version Less than a month ago I trialed the Office for Mac 2004. I decided to buy the software so meanwhile I transfered my contact data from Outlook for Windows. Now I have all my email account information, contacts and calendar in Entourage Test Drive. How do I export all this data, account info, contacts and calendar, so that I can uninstall the Test Drive version, reinstall Entourage and then import the data again? Any help would me much appreciated. Thanks and Happy Holidays! Tag: Recalling Massages Tag: 48294
 - 4
 - What is the difference between... I'm using Entourage 2004 for Mac (Version 11.1.0), and I was wondering what the difference between "receiving mails" and "refreshing message list" is. I just started using Entourage to read mails at my Hotmail account, and I've noticed that I, more often than sometimes, have to "Refresh Message List" to have mails appear in my folders. Along these lines, I've also noticed that my sent mails sometimes do not appear in the "Sent Items" folder until I "Refresh Message List." I even tried checking all the boxed in "Folder Synchronization Settings," but I don't see any difference. Could someone tell me what the difference between "receiving mails" and "refreshing message list" is and ideally optimized settings for Hotmail account in Entourage? Thanks. Mac OS X (Version 10.3.7) Entourage 2004 for Mac (Version 11.1.0) Tag: Recalling Massages Tag: 48292
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 - Print address for envelope Does anyone know if Entourage has a capability to print address/es for envelopes? I checked help but did not find any descriptions fitting this. Or will that require some third party solution? -- Tag: Recalling Massages Tag: 48291
 - 6
 - Entourage and Mororola V620 > This message is in MIME format. Since your mail reader does not understand this format, some or all of this message may not be legible. --B_3186839903_2657358 Content-type: text/plain; charset="ISO-8859-1" Content-transfer-encoding: 8bit Has anyone successfully managed to sync Entourage Contacts & Calendar with a Motorola V620 via Bluetooth. I¹m trying to find a way to get my contacts and calendar from Entourage to my cellphone. I have a Powerbook G4 17² with Mac OS 10.3.7. Bluetooth is enabled and successfully paired Any assistance would be appreciated Thanks..................... Robin --B_3186839903_2657358 Content-type: text/html; charset="ISO-8859-1" Content-transfer-encoding: quoted-printable <HTML> <HEAD> <TITLE>Entourage and Mororola V620</TITLE> </HEAD> <BODY> Has a= nyone successfully managed to sync Entourage Contacts & Calendar with a = Motorola V620 via Bluetooth. I’m trying to find a way to get my contacts and calendar from Entoura= ge to my cellphone. I have a Powerbook G4 17” with Mac OS 10.3.7. Blue= tooth is enabled and successfully paired Any assistance would be appreciated Thanks..................... Robin </BODY> </HTML> --B_3186839903_2657358-- Tag: Recalling Massages Tag: 48290
 - 7
 - For All On Entourage Reflector Just a quick not to say thank you for all the help over the year Season Greetings aRKay Tag: Recalling Massages Tag: 48281
 - 8
 - Ent 2004 - Exchange / Large Mail DB Issues All, Just wanted to put a message out there regarding some issues I've been having since implementing Ent 2004 in our Exchange environment. Now, the disclaimer for this message is that I do understand that a lot of what I am proposing or asking about here is quite "far out" and may be quite unachievable. I definitely am aware of that already, and would prefer that people don't bother with the "there's no way that's possible" type responses. Maybe the only answer to this is that it is incorporated in a proper update from MS? (we can only pray!). But I am hoping that in the mean time there is someone out there that can help with any possible workarounds? Now, first I have to say that we initially setup all our Macs with Ent X connecting into Exchange. With a few of our Mac clients having used Ent X for quite a while for POP/SMTP (before we got Exchange) and having a relatively stable / happy time using it I thought it would be the same connecting through to Exchange... *coughs* But, I'm sure most of you are aware of the problems that Ent X has connecting through to Exchange - all the crashing, DB rebuilds required, etc etc... Not to mention lack of functionality as compared to PC Outlook or even Mac Outlook 2001 / OS 9... *coughs louder* Anyways - when Ent 2004 came out + I was able to get my hands on a new Exchange server media kit (to get the Ent 2004 client installer for free! :)) - I eagerly went about installing this because ANYTHING would be better for us than having to put up with the incompetence of Ent X. OK - so Ent 2004 was installed and pretty much everyone has been happy ever since. Except ONE GUY! :) Who happens to be a DIRECTOR of the company I work for and as such needs to be kept happy ;) Now, this guy has a very large mail DB. Around 15,000 messages - with the Sent Messages folder alone containing around 9,000 messages. On top of the amount of messages, he has a large folder structure for all his client and internal mail to be stored into. All the other guys have smaller, much more managable DBs. But this one guy has this large DB, and basically the one thing that was good about Ent X was the fact that it used IMAP for Exchange connectivity. So, with using IMAP as compared to WebDAV in Ent 2004 it didn't need to constantly sync itself with the server and bring every new message it found straight away. It worked more on an "on demand" basis. You click on a folder, and THEN it would download messages as required. So, basically with the large mail DB it didn't have much of a problem. It left each folder alone (other than Inbox / Outbox, etc) and didn't worry about sync'n until a "user action" required it to. Now, with all the great features of Ent 2004, the stability of the mail DB, of it's Exchange connectivity - the ONE great failing of it is it's use of WebDAV which constantly syncs EVERY folder (including all Public Folders) and brings down each message the minute it sees it there. Now, in some ways this a good feature - if you are using a small, more managable DB then you will have no need to wait for server message downloads again - and also Public Folder viewing is nice and snappy, etc. The BIG problem here with our friend with the large DB, is the fact that his DB is so huge that the cycle that Ent 2004 goes through with sync'n messages simply takes FOREVER! Up to 20 minutes he claims - altho I think that may be a bit exagerrated. But, nevertheless it takes a good chunk of time - and the whole issue is that the "Inbox" folder is stuck within that sync and is only carried out ONCE within a full cycle. What this results in is a very long delay in received email actually being shown / downloaded into the "Inbox". From this guy's POV this is simply unacceptable - and quite understandably so. Now, obviously there is a case here to say that this DB should simply need to be cut down with older messages archived, etc - which would of course solve the problem - but this guy needs to carry out searches across these messages often. So, they need to be very easily accesible. And also need to be "protected", ie. part of our back up process. Any of Entourage's archival options ("Export" menu feature or drag-drop to Finder) are nowhere near sufficient for the amount of messages, and the large folder structure we are talking about here. There are many, many workarounds I have thought of, but each brings it's own pros + cons to the table, and NOTHING is as good as keeping all the messages within the single Exchange DB as it is - something that is accessible through all clients (PC - Outlook, Mac - Ent 2004, Web - OWA) and is also kept within the Exchange server for data protection / backup. So, what I was thinking was - the ONLY way around this easily is simply to make the Ent 2004 > Exchange sync process able to do any of the following: 1. Have the ability to flag EVERY folder within a mail DB as either "on demand sync" or "always sync". So, basically all folders that aren't needed to be constantly sync'd can be pushed to "on demand", and start acting like Ent X IMAP / Exchange folders used to. This will largely decrease the amount of time a sync takes and solve the issue. Is there any reason why the switch to WebDAV in Ent 2004 would change the possibility of this occuring as it used to in Ent X? 2. If the above isn't possible, then make an "Inbox" folder sync occur at much higher priorities, so that no matter how long the full sync takes, messages are still being received at regular intervals. Why can't the "Inbox" folder just be constantly sync'n at the same time as "main sync" process takes place? Bandwidth issues? Surely not?! Now, both the above seem to be quite low-level solutions that would most probably need to become an MS Update to the actual code running all these functions within the program. The question is - how easy would these things be to implement for MS? How could pressure be put on them to implement this in the next Entourage update? There are definitely no settings that can get this working within the Entourage Prefs. I understand there are MANY things out there on the wishlist for Ent 2004 - but this is a HUGE issue in my books. And as such it is a HUGE issue with a rather simple fix just waiting to be implemented by MS... (please MS!) Are we expected to just have mail DBs with small folder structures and HUNDREDS of messages rather than THOUSANDS? When at the same time an Ent X / Exchange could handle this setup with no problem? Or are we just expected to wait for this sync cycle to complete and believe "20 minutes isn't that long a time, so it's OK?" Or are we expected to just change back to using IMAP/SMTP protocols for Exchange functionality and lose a lot of the other good things that come with the Ent 2004 / WebDAV setup? The organisation I work for is rather small + as such only ONE guy is experiencing this - with the other mail DBs being much smaller. I would expect this to be much more of a problem at a larger organisation. It's quite strange I have heard nothing about this here?! Is anyone else experiencing this? Or are they just putting up with it? Is there, ANY way of getting the above noted options working by other means? AppleScript? Some kind of changing of "internal software" prefs that could somehow get this working how I wanted? Any help would be MUCH appreciated! :) TIA + Merry Christmas! :) Michael Tag: Recalling Massages Tag: 48279
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 - .Mac email going into main Entourage account I have Entourage 2004. I have a .Mac account and a regular POP email account. I set up the .Mac account as an IMAP account in Entourage. However, when I receive emails sent to my .Mac address, it always goes into the regular, main POP email Inbox, not the .Mac Inbox. This doesn't seem right. By contrast, my Hotmail email goes into the Hotmail Inbox, not the regular POP Inbox. I'd appreciate any comments or help. Thanks. Tag: Recalling Massages Tag: 48278
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 - Trying to remove Entourage messages from Server Thanks to the great scripts already out there, I've gotten this far! But now I need some help. I direct certain messages automatically to subfolders in my Inbox. Sometimes they're marked as read, sometimes not. Regardless, for certain subfolders, I would like to write a script to remove them from the server. Since some of these folders have hundreds of messages in them, I only want to apply the script to messages received today or yesterday, or within some recent period. I've discovered that if I don't do this, it takes forever to run the scripts. Here's what I have that I was hoping would work, but it's not: tell application "Microsoft Entourage" repeat with m in messages of folder "United" in folder "Inbox" if online status is fully downloaded then set m's connection action to remove at next connection end if end repeat end tell I get the following error with this script: Microsoft Entourage got an error: Can't get online status. And there are 2 messages out of 26 (this is a small folder) in this folder with a fully downloaded online status. (And they're really still on the server, I checked!) Any help would be greatly appreciated. I'm using OS X 10.3.7 with Entourage X (10.1.6). AM Tag: Recalling Massages Tag: 48275
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 - read receipts Does Entourage 2004 allow read receipts to be requested. Entourage version X can be modified to request read receipts howver this option requires that all sent messages are associated with read receipts. Outlook allows for optional requests for read receipts. I am a current version X user. Thanks for any assistance. Tag: Recalling Massages Tag: 48274
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 - Reminder for sent messages Is there such a thing that you can get entourage to ask you if you received a response for a message you sent previously - without setting up a task or a calendar event? Tag: Recalling Massages Tag: 48266
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 - Headers How do I remove old headers from the NewsReader section of Entourage? Thanks in advance, Oscar Tag: Recalling Massages Tag: 48262
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 - Ent X - Rebuilding every 2 days - why? My Entourage (X/not 04) is dying every couple of days. The kind of death where the icons go gray one by one, the folders all seem to be empty, and you can't get out of the program except by Force-Quit. After this happens I start with the option key and do a complete rebuild of the database, and then it works for a few days but inevitably goes bad. What is going on here? This is enough to drive me to use Apple Mail/Address Book/Calendar ! I have installed all updates and am on OXX 10.3.7 Have not upgraded to 04 because all of the add'l features are just superfluous to me. Tag: Recalling Massages Tag: 48253
 - 15
 - Saving Entourage Emails & Attachments Hi there Could anyone give me some advice. I would like to save my Entourage (version 11.1) emails to a server so they can be accessed by non-mac users. I had intended to save the emails as text files, but then the attachments in the emails disappear. Is there any way to link the attachment to the email, without having to manually do it? Another question - can emails saved in Mac Entourage format be opened by pc Outlook users? Thanks for your help!! Jase Tag: Recalling Massages Tag: 48251
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 - Can I use a .jpeg image as a signature in Entourage 2001? I would like to use a jpeg image as a signature, but Entourage 2001 only accepts it as an attachment. Is there a way to do this? Tag: Recalling Massages Tag: 48238
 - 17
 - Spinning cursor when composing I have an irritating problem. Whenever I go to compose a message in entourage 2004 I get the infamous colored spinning cursor about every 30-45 (although this can vary) seconds. When this happens everything freezes up until the computer is done "thinking." I've seen this issue come up with others, but never heard of it being resolved. Any ideas? Again, this usually only happens when I am composing a message although occasionally the problem will occur when I am deleting or moving messages. My system configuration is as follows: Dual processor G5 (2 GB) OS 10.3.7 (this problem has existed for several versions of 10.3) 1 GB memory Office 2004 Cheers, Don Powers Tag: Recalling Massages Tag: 48237
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 - Entourage crashing and I need what's in there My copy of Entourage is crashing immediately upon startup. I've tried to reinstall it to no avail. Is there a way to get the saved emails that I have in there without running the application? Tag: Recalling Massages Tag: 48234
 - 19
 - Adding Email Address using Rules Hi, I'm trying manage a mailing list. I've created a rule to add the sender of a specified subject "Subscribe" automatically to my address book. The rule adds the sender's email address, but does not parse the first and last name and place them in the correct place in the contact created for the email address in the address book. Is there a script or a specific cgi format that the information on the form needs to be returned in so Entourage will place the first and last name into the contact. As it is now, I have to go back and manually enter them defeating the purpose of writing a rule in the first place. Please respond directly to my email address: will@fishfirst.com. Thanks in advance for the help. Will Turek Manager Fish First! Tag: Recalling Massages Tag: 48229
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 - Junk email? Folks: When I receive email that I designate as Junk by selecting it and clicking on the junk icon, why do I keep receiving that same email rather than having it filtered from that point? Similarly, if I designate an email as not junk, why does it keep being assigned a junk category? -- Murray Tag: Recalling Massages Tag: 48227
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 - Customizing the toolbar Is there a way to customize the Entourage toolbar? There are a bunch of icons that I don't ever use, and only a few that I do, and it would be a whole lot more convenient to be able to move those ones that I do use over to the left-hand side so that I could get to them more quickly. --- Mike VanHorn Senior Computer Systems Administrator College of Engineering and Computer Science Wright State University mvanhorn@cs.wright.edu 937-775-5157 http://www.cs.wright.edu/~mvanhorn/ Tag: Recalling Massages Tag: 48223
 - 22
 - Tab navigation in Entourage doesn't work consistently Here's what I think is a bug I thought would go away in Entourage 2004 (upgraded from Entourage v.X) but it's still there. Create a new appointment in the Calendar, enter the Subject and Location, then enter the Start time and click in the Duration box with the mouse to enter the length of time. Then press the Tab key to go to the time measurement box to the right of the Duration box. You can't! The tab key goes directly to the length of time box for the Reminder. When my hand is already on the keyboard, the last thing I want to do is be forced to use the mouse, particularly when the next entry also requires keyboard input. The same mistake continues after entering the length of advance notification for the Reminder. Pressing tab takes you to the comments filed at the bottom, completely skipping both the time measurement box for the Reminder and the Travel time box. Am I missing something or is there a workaround? Thanks. Tag: Recalling Massages Tag: 48222
 - 23
 - Trouble moving collapsed emails One of the great things about the entourage interface is that you can collapse emails by subject. I subscribe to A LOT of listservs and so it's nice to be able to view incoming emails this way. My problem is that if I collapse my inbox (by subject) and then attempt to move multiple collapsed headings to a folder entourage spins wildly and I have to forcequit it. I can delete emails this way but attempting to move them results in this behaviour. Connection is to a notes server (YECH) via imap. If anyone has any ideas I'd much appreciate it. Dan. Tag: Recalling Massages Tag: 48221
 - 24
 - Can Entourage display messages in threads like outlook express? Can Entourage display newsgroup messages in threads like outlook express? It is real frustrating trying to navigate busy newsgroups when you can not view message threads. Is there a way to have Entourage do this? Thanks Josh Tag: Recalling Massages Tag: 48219
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 - Entourage I updated my system to 10.3.7 this week and since then Entourage crashes everytime I try to download my e-mail. any suggestions? Helen Tag: Recalling Massages Tag: 48216

> This message is in MIME format. Since your mail reader does not understand
this format, some or all of this message may not be legible.

--B_3187260994_1603305
Content-type: text/plain;
charset="US-ASCII"
Content-transfer-encoding: 7bit

In Outlook you can open an existing message you sent and then recall it. How
do you do this in Entourage?

Thanks.... Robin

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charset="US-ASCII"
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<HTML>
<HEAD>
<TITLE>Recalling Massages</TITLE>
</HEAD>
<BODY>
In Ou=
tlook you can open an existing message you sent and then recall it. How do y=
ou do this in Entourage? 
 
Thanks.... Robin
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Re: Recalling Massages by Mickey

Mickey
Thu Dec 30 11:11:10 CST 2004

> This message is in MIME format. Since your mail reader does not understand
this format, some or all of this message may not be legible.

--B_3187249870_49927
Content-type: text/plain;
charset="US-ASCII"
Content-transfer-encoding: 7bit

It can't be done in Entourage. It's not guaranteed to work anyway unless
you're using it within an Exchange Server or corporate e-mail environment.

On 12/30/04 12:16 AM, in article BDF9BE40.4307%robin.sofer@swiftdsl.com.au,
"Robin Sofer" <robin.sofer@swiftdsl.com.au> wrote:

> In Outlook you can open an existing message you sent and then recall it. How
> do you do this in Entourage?
>
> Thanks.... Robin

--
Mickey Stevens (Microsoft MVP for Office:mac)
PowerPoint FAQ featuring PowerPoint:mac: <http://www.pptfaq.com/>
Entourage Help Page: <http://www.entourage.mvps.org/>

--B_3187249870_49927
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charset="US-ASCII"
Content-transfer-encoding: quoted-printable

<HTML>
<HEAD>
<TITLE>Re: Recalling Massages</TITLE>
</HEAD>
<BODY>
It ca=
n't be done in Entourage.  It's not guaranteed to work anyway unless yo=
u're using it within an Exchange Server or corporate e-mail environment. <BR=
>
 
On 12/30/04 12:16 AM, in article BDF9BE40.4307%robin.sofer@swiftdsl.com.au,=
"Robin Sofer" <robin.sofer@swiftdsl.com.au> wrote: 
 
<BLOCKQUOTE>In Outlook you can open an existing message you sent an=
d then recall it. How do you do this in Entourage? 
 
Thanks.... Robin 
</BLOCKQUOTE> 
 
-- 
Mickey Stevens (Microsoft MVP for Office:mac) 
PowerPoint FAQ featuring PowerPoint:mac: <a href=3D"http://www.pptfaq.com/">&=
lt;http://www.pptfaq.com/></a> 
Entourage Help Page: <a href=3D"http://www.entourage.mvps.org/"><http://ww=
w.entourage.mvps.org/></a> 

</BODY>
</HTML>

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