Really screwy problem

With my entourage, I can send mail, but I cannot receive it. Here is
the dialog box that appears:

-3260 Connection to the network failed because the network is
unavailable.

I can browse the internet and connect to other computers, so I know the
network is fine. I'm not using Entourage Exchange.
Can anyone tell me why I can't receive email?

Thanks!

Diane
Wed Jan 26 15:57:59 CST 2005

> This message is in MIME format. Since your mail reader does not understand
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On 1/26/05 7:37 AM, in article
1106753845.490563.102400@c13g2000cwb.googlegroups.com, "aevans@tops.org"
<aevans@tops.org> wrote:

> With my entourage, I can send mail, but I cannot receive it. Here is
> the dialog box that appears:
>
> -3260 Connection to the network failed because the network is
> unavailable.
>
> I can browse the internet and connect to other computers, so I know the
> network is fine. I'm not using Entourage Exchange.
> Can anyone tell me why I can't receive email?

Send & Receive problems can be complex to solve, but generally these
solutions apply:

If you can receive but not send then you have a bad SMTP configuration

If you can send but not receive you have a bad POP or IMAP configuration

1. You can try re-entering info.
2. You can delete account and create a new one.
3. Using copy/paste can result in an extra space being added. Type
carefully.
4. Check your Keychain for corruption.

More info here:

<http://www.entourage.mvps.org/troubleshoot/send_receive/index.html#Sends>

--
Diane Ross, Mac MVP
Entourage Help Page <http://www.entourage.mvps.org/>
Entourage Blog <http://blogs.msdn.com/entourage/> lists the EHP as one of
the top five resources.

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<HTML>
<HEAD>
<TITLE>Re: Really screwy problem</TITLE>
</HEAD>
<BODY>
On 1/=
26/05 7:37 AM, in article 1106753845.490563.102400@c13g2000cwb.googlegroups.=
com, "aevans@tops.org" <aevans@tops.org> wrote: 
 
> With my entourage, I can send mail, but I cannot=
receive it.  Here is 
> the dialog box that appears: 
> 
> -3260 Connection to the network failed because the network is 
> unavailable. 
> 
> I can browse the internet and connect to other computers, so I know th=
e 
> network is fine.  I'm not using Entourage Exchange. 
> Can anyone tell me why I can't receive email? 
 
 
Send & Receive problems can be complex to solve, but generally these so=
lutions apply: 
 
If you can receive but not send then you have a bad SMTP configuration 
 
 If you can send but not receive you have a bad POP or IMAP configurat=
ion 
 
    1.      You can try re-ent=
ering info. 
    2.      You can delete acc=
ount and create a new one. 
    3.      Using copy/paste c=
an result in an extra space being added. Type carefully. 
    4.      Check your Keychai=
n for corruption. 
 
 
More info here: 
 
<a href=3D"http://www.entourage.mvps.org/troubleshoot/send_receive/index.html=
#Sends"><http://www.entourage.mvps.org/troubleshoot/send_receive/index.ht=
ml#Sends></a> 
 
-- 
Diane Ross, Mac MVP 
Entourage Help Page <http://www.entourage.mvps.org/> 
Entourage Blog <http://blogs.msdn.com/entourage/> lists the EHP as on=
e of the top five resources. 
 

</BODY>
</HTML>

--B_3189592680_208981--

albone
Thu Jan 27 10:31:34 CST 2005

It turns out that our email provider did some change on their end
without telling anyone. I re-input the email settings and now
everything works.

Thanks!

Really screwy problem

Re: Really screwy problem by Diane

Re: Really screwy problem by albone