Read Receipts (or am I just stupid)

Hi There,

OK, so I know that read receipts are not compulsory under rfc822 but how do
I get Entourage to ask for one anyway? I can't see it on any of the options
or in the Help system but they're in Outlook (under Windoze) so why not in
Entourage?

Actually my real problem is our works VPN and firewall. If I'm outside the
firewall and send a mail using my works address to someone inside the wall,
it gets rejected (with no error messages) because I'm not inside the
firewall. Entourage thinks it went OK, the recipient doesn't get anything.
Not good!! I could get around it OK if our VPN was 100% reliable -- I could
get inside using the VPN and then mail doesn't get rejected -- but it's not.
What I'm looking for is something to indicate that the mail got through.

Anyone got any hints?

I suppose I could attach a signature from some web server somewhere with a
hit counter that says the recipient looked up the server? Only problem is
most people have "download images" turned off to stop spammers doing just
that.

If it's not included in Entourage as standard, has anyone got a script that
adds a read receipt to the outgoing mail header?

TIA

Andy

Bill
Wed Aug 04 09:16:56 CDT 2004

> This message is in MIME format. Since your mail reader does not understand
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This is an answer to the question that was posted a few weeks back:

On 1/7/04 12:17 pm, in article BD09B155.8D6%dave@logosystems.co.uk, "David
Morriss" <dave@logosystems.co.uk> wrote:

> Does anyone know if you can get a 'receipt' as confirmation that an email
> has been delivered.
>
You can insert the 'return receipt' header into the account settings:

Open the account for editing (Tools|Accounts; then select the account &
click on Edit)

Under the 'Options' tab, second item down is 'Additional Headers'. In the
'Header' column enter "Disposition-Notification-To" (without the quotes);
and in the 'value' column enter your email address.

DNRs will now be sent out with every message from this account, but not all
mail clients & mail servers support these protocols, so results from the
world at large may be variable.

If you have only an occasional need to do this on a message by message
basis,
duplicate your account and add the header to the new account only. Make sure
that this account is NOT included in any mail checking schedules, but that
mail from this account IS sent with every send. Now, to include the
return-receipt, simply change the account of a message to this ?RR¹ account
with the pop-up menu that appears next to the 'from' header in a draft
message window when you have more than one account defined.

--
Barry Wainwright
Microsoft MVP (see http://mvp.support.microsoft.com for details)
Seen the All-New Entourage Help Pages? - Check them out:
<http://www.entourage.mvps.org/>

On 8/4/04 2:22 AM, in article BD36695E.72C0%Andy.McMullin@plymouth.ac.uk,
"Andy McMullin" <Andy.McMullin@plymouth.ac.uk> wrote:

> Hi There,
>
> OK, so I know that read receipts are not compulsory under rfc822 but how do
> I get Entourage to ask for one anyway? I can't see it on any of the options
> or in the Help system but they're in Outlook (under Windoze) so why not in
> Entourage?
>
> Actually my real problem is our works VPN and firewall. If I'm outside the
> firewall and send a mail using my works address to someone inside the wall,
> it gets rejected (with no error messages) because I'm not inside the
> firewall. Entourage thinks it went OK, the recipient doesn't get anything.
> Not good!! I could get around it OK if our VPN was 100% reliable -- I could
> get inside using the VPN and then mail doesn't get rejected -- but it's not.
> What I'm looking for is something to indicate that the mail got through.
>
> Anyone got any hints?
>
> I suppose I could attach a signature from some web server somewhere with a
> hit counter that says the recipient looked up the server? Only problem is
> most people have "download images" turned off to stop spammers doing just
> that.
>
> If it's not included in Entourage as standard, has anyone got a script that
> adds a read receipt to the outgoing mail header?
>
> TIA
>
> Andy
>

Panther 10.3.4
Office 2004

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<HTML>
<HEAD>
<TITLE>Re: Read Receipts (or am I just stupid)</TITLE>
</HEAD>
<BODY>
This is an answer to the question that was posted a few weeks back: 
 
On 1/7/04 12:17 pm, in article BD09B155.8D6%dave@l=
ogosystems.co.uk, "David 
Morriss" <dave@logosystems.co.uk</FONT=
>> wrote: 
 
> Does anyone know if you can get a 'receipt' as confirmation that an em=
ail 
> has been delivered. 
> 
You can insert the 'return receipt' header into the account settings: 
 
Open the account for editing (Tools|Accounts; then select the account &=
 
click on Edit) 
 
Under the 'Options' tab, second item down is 'Additional Headers'. In the<B=
R>
'Header' column enter "Disposition-Notification-To" (without the =
quotes); 
and in the 'value' column enter your email address. 
 
DNRs will now be sent out with every message from this account, but not all=
 
mail clients & mail servers support these protocols, so results from th=
e 
world at large may be variable. 
 
If you have only an occasional need to do this on a message by message 
basis, 
duplicate your account and add the header to the new account only. Make sur=
e 
that this account is NOT included in any mail checking schedules, but that<=
BR>
mail from this account IS sent with every send. Now, to include the 
return-receipt, simply change the account of a message to this ‘RR&#8=
217; account 
with the pop-up menu that appears next to the 'from' header in a draft 
message window when you have more than one account defined. 
 
 
 
-- 
Barry Wainwright 
Microsoft MVP (see <a href=3D"http://mvp.support.mic=
rosoft.com">http://mvp.support.microsoft.com</a> for details) 
Seen the All-New Entourage Help Pages? - Check them out: 
        <<=
U>http://www.entourage.mvps.org/> 
 
 
 
 
On 8/4/04 2:22 AM, in article BD36695E.72C0%Andy.McMullin@plymouth.ac.uk, &=
quot;Andy McMullin" <Andy.McMullin@plymouth.ac.uk> wrote: 
 
> Hi There, 
> 
> OK, so I know that read receipts are not compulsory under rfc822 but h=
ow do 
> I get Entourage to ask for one anyway? I can't see it on any of the op=
tions 
> or in the Help system but they're in Outlook (under Windoze) so why no=
t in 
> Entourage? 
> 
> Actually my real problem is our works VPN and firewall. If I'm outside=
the 
> firewall and send a mail using my works address to someone inside the =
wall, 
> it gets rejected (with no error messages) because I'm not inside the<B=
R>
> firewall. Entourage thinks it went OK, the recipient doesn't get anyth=
ing. 
> Not good!! I could get around it OK if our VPN was 100% reliable -- I =
could 
> get inside using the VPN and then mail doesn't get rejected -- but it'=
s not. 
> What I'm looking for is something to indicate that the mail got throug=
h. 
> 
> Anyone got any hints? 
> 
> I suppose I could attach a signature from some web server somewhere wi=
th a 
> hit counter that says the recipient looked up the server? Only problem=
is 
> most people have "download images" turned off to stop spamme=
rs doing just 
> that. 
> 
> If it's not included in Entourage as standard, has anyone got a script=
that 
> adds a read receipt to the outgoing mail header? 
> 
> TIA 
> 
> Andy 
> 
 
 
 
Panther 10.3.4 
Office 2004 
 

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Andy
Wed Aug 04 09:47:25 CDT 2004

> This message is in MIME format. Since your mail reader does not understand
this format, some or all of this message may not be legible.

--B_3174479246_1383683
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charset="ISO-8859-1"
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On 4/8/04 3:16 pm, in article BD363DE8.1A16E%bill@nospam.net, "Bill Weylock"
<bill@nospam.net> wrote:

> This is an answer to the question that was posted a few weeks back:
>
> On 1/7/04 12:17 pm, in article BD09B155.8D6%dave@logosystems.co.uk, "David
> Morriss" <dave@logosystems.co.uk> wrote:
>
>> > Does anyone know if you can get a 'receipt' as confirmation that an email
>> > has been delivered.
>> >
> You can insert the 'return receipt' header into the account settings:
>
> Open the account for editing (Tools|Accounts; then select the account &
> click on Edit)
>
> Under the 'Options' tab, second item down is 'Additional Headers'. In the
> 'Header' column enter "Disposition-Notification-To" (without the quotes);
> and in the 'value' column enter your email address.
>
> DNRs will now be sent out with every message from this account, but not all
> mail clients & mail servers support these protocols, so results from the
> world at large may be variable.
>
> If you have only an occasional need to do this on a message by message
> basis,
> duplicate your account and add the header to the new account only. Make sure
> that this account is NOT included in any mail checking schedules, but that
> mail from this account IS sent with every send. Now, to include the
> return-receipt, simply change the account of a message to this ?RR¹ account
> with the pop-up menu that appears next to the 'from' header in a draft
> message window when you have more than one account defined.
>
>

Brilliant. Just what I needed. Thanks Bill.

Andy

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<HTML>
<HEAD>
<TITLE>Re: Read Receipts (or am I just stupid)</TITLE>
</HEAD>
<BODY>
On 4/=
8/04 3:16 pm, in article BD363DE8.1A16E%bill@nospam.net, "Bill Weylock&=
quot; <bill@nospam.net> wrote: 
 
<BLOCKQUOTE>This is an answer to the question that was post=
ed a few weeks back: 
 
On 1/7/04 12:17 pm, in article BD09B155.8D6%dave@l=
ogosystems.co.uk, "David 
Morriss" <dave@logosystems.co.uk</FONT=
>> wrote: 
 
> Does anyone know if you can get a 'receipt' as confirmation that an em=
ail 
> has been delivered. 
> 
You can insert the 'return receipt' header into the account settings: 
 
Open the account for editing (Tools|Accounts; then select the account &=
 
click on Edit) 
 
Under the 'Options' tab, second item down is 'Additional Headers'. In the<B=
R>
'Header' column enter "Disposition-Notification-To" (without the =
quotes); 
and in the 'value' column enter your email address. 
 
DNRs will now be sent out with every message from this account, but not all=
 
mail clients & mail servers support these protocols, so results from th=
e 
world at large may be variable. 
 
If you have only an occasional need to do this on a message by message 
basis, 
duplicate your account and add the header to the new account only. Make sur=
e 
that this account is NOT included in any mail checking schedules, but that<=
BR>
mail from this account IS sent with every send. Now, to include the 
return-receipt, simply change the account of a message to this ‘RR&#8=
217; account 
with the pop-up menu that appears next to the 'from' header in a draft 
message window when you have more than one account defined. 
 
 
</BLOCKQUOTE> 
Brilliant. Just what I needed=
. Thanks Bill. 
 
Andy 

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--B_3174479246_1383683--

Bill
Wed Aug 04 10:24:43 CDT 2004

> This message is in MIME format. Since your mail reader does not understand
this format, some or all of this message may not be legible.

--B_3174452684_24049433
Content-type: text/plain;
charset="ISO-8859-1"
Content-transfer-encoding: 8bit

Great. I asked the same question when I started up with Entourage a short
while back.

Best,

- Bill

On 8/4/04 7:47 AM, in article BD36B58D.72DF%Andy.McMullin@plymouth.ac.uk,
"Andy McMullin" <Andy.McMullin@plymouth.ac.uk> wrote:

> On 4/8/04 3:16 pm, in article BD363DE8.1A16E%bill@nospam.net, "Bill Weylock"
> <bill@nospam.net> wrote:
>
>> This is an answer to the question that was posted a few weeks back:
>>
>> On 1/7/04 12:17 pm, in article BD09B155.8D6%dave@logosystems.co.uk, "David
>> Morriss" <dave@logosystems.co.uk> wrote:
>>
>>> > Does anyone know if you can get a 'receipt' as confirmation that an email
>>> > has been delivered.
>>> >
>> You can insert the 'return receipt' header into the account settings:
>>
>> Open the account for editing (Tools|Accounts; then select the account &
>> click on Edit)
>>
>> Under the 'Options' tab, second item down is 'Additional Headers'. In the
>> 'Header' column enter "Disposition-Notification-To" (without the quotes);
>> and in the 'value' column enter your email address.
>>
>> DNRs will now be sent out with every message from this account, but not all
>> mail clients & mail servers support these protocols, so results from the
>> world at large may be variable.
>>
>> If you have only an occasional need to do this on a message by message
>> basis,
>> duplicate your account and add the header to the new account only. Make sure
>> that this account is NOT included in any mail checking schedules, but that
>> mail from this account IS sent with every send. Now, to include the
>> return-receipt, simply change the account of a message to this ?RR¹ account
>> with the pop-up menu that appears next to the 'from' header in a draft
>> message window when you have more than one account defined.
>>
>>
>
> Brilliant. Just what I needed. Thanks Bill.
>
> Andy
>

Panther 10.3.4
Office 2004

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<HTML>
<HEAD>
<TITLE>Re: Read Receipts (or am I just stupid)</TITLE>
</HEAD>
<BODY>
Great. I asked the same question when I started up =
with Entourage a short while back. 
 
 
Best, 
 
 
 - Bill 
 
 
On 8/4/04 7:47 AM, in article BD36B58D.72DF%Andy.McMullin@plymouth.ac.uk, &=
quot;Andy McMullin" <Andy.McMullin@plymouth.ac.uk> wrote: 
 
<BLOCKQUOTE>On 4/8/04 3:16 pm, in article BD363DE8.1A16E%bill@nospa=
m.net, "Bill Weylock" <bill@nospam.net> wrote: 
 
<BLOCKQUOTE>This is an answer to the question that was post=
ed a few weeks back: 
 
On 1/7/04 12:17 pm, in article BD09B155.8D6%dave@l=
ogosystems.co.uk, "David 
Morriss" <dave@logosystems.co.uk</FONT=
>> wrote: 
 
> Does anyone know if you can get a 'receipt' as confirmation that an em=
ail 
> has been delivered. 
> 
You can insert the 'return receipt' header into the account settings: 
 
Open the account for editing (Tools|Accounts; then select the account &=
 
click on Edit) 
 
Under the 'Options' tab, second item down is 'Additional Headers'. In the<B=
R>
'Header' column enter "Disposition-Notification-To" (without the =
quotes); 
and in the 'value' column enter your email address. 
 
DNRs will now be sent out with every message from this account, but not all=
 
mail clients & mail servers support these protocols, so results from th=
e 
world at large may be variable. 
 
If you have only an occasional need to do this on a message by message 
basis, 
duplicate your account and add the header to the new account only. Make sur=
e 
that this account is NOT included in any mail checking schedules, but that<=
BR>
mail from this account IS sent with every send. Now, to include the 
return-receipt, simply change the account of a message to this ‘RR&#8=
217; account 
with the pop-up menu that appears next to the 'from' header in a draft 
message window when you have more than one account defined. 
 
 
</BLOCKQUOTE> 
Brilliant. Just what I needed=
. Thanks Bill. 
 
Andy 
 
</BLOCKQUOTE> 
 
 
 
Panther 10.3.4 
Office 2004 
 

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Read Receipts (or am I just stupid)

Re: Read Receipts (or am I just stupid) by Bill

Re: Read Receipts (or am I just stupid) by Andy

Re: Read Receipts (or am I just stupid) by Bill