unable to auto-compress attachments with an Intel Mac
Anyone having this issue? I installed Stuffit 11 for Mac (which is UB)
but for some reason, Entourage can't stuff folders that are attached to
a message. The error says 'Stuffit not installed' even though it is.
There is that patch that Stuffit had for the G4 mac's to allow
Entourage to auto-stuff, but it doesn't work with the Intel's- and The
Stuffit people have no Intel release of that patch. They're saying it's
an MS issue.
Anyone?
MacBook Pro 2.0
2G ram
OSX 10.4.8 Tag: Projects Tag: 70707
forwarding message in MIME-format
Hi,
I've received a message in MIME-format, which looks perfect.
I have to forward this message to a couple of customers. If I click
"Forward" I get no neat message, I get a bunch of text and code. Anyone
an idea of how to forward in its original state?
Thanks in advance!
Anita Tag: Projects Tag: 70706
deleting from server
My POP mail is filtered through Spam Arrest, then goes to my in box in
Entourage. The messages all have a tag on them giving me the choice to
delete it from the server. I have no need to keep them on the server
so have to delete each one individually. Is there some place to check
so that messages are not kept on the server?
I've looked through all of Spam Arrest and Entourage, but don't see
such a choice. I know you can do this with IMAP, but I'm not using
that email address at all, just the POP ones.
Thanks for any suggestions.
Sue Tag: Projects Tag: 70705
Receiving all mail ever sent
Can anyone advise me of how to set up my entourage account. It has been
working great and then all of a sudden I am receiving thousands of messages
each time I chose send and receive. Items that I had deleted some time ago.
Is there a protocol or setup I can change to eliminate this. Any assistance
is helpful. I keep getting info that says my disks are full. Tag: Projects Tag: 70703
Share Project Compatibility
Hello,
I would like to set up a Shared Project (Entourage - Project Center) in a
Server, and I would like to know if anybody has "share projects" with Office
for Windows users. Tag: Projects Tag: 70702
Open other User's Folder - Folders other than Inbox, Contacts or Calendar
Hi there, after much pulling of hair we have managed to configure
Entourage clients to see other user's inboxes and calendars but I
cannot configure access to other mailboxes. I do not wish people to
see the contents of the Inbox.
When I select Open Other User's Folder, how can I specify the mailbox I
want? If I set the permissions on the other mailboxes but select Inbox
from Open other User's Folder I get told that permissions are
incorrect. If I set permissions on the Inbox I can open that but not
the other mailbox I really need to see.
We are running Exchange Server 2003 SP2 and Entourage 11.2.5 and 11.2.6
Many thanks
Claire Tag: Projects Tag: 70700
Entourage 2004 Project Centre - Syncing email
I'm playing with this to try and find a solution for our present
cumbersome Public Folder email filing system. So far:
1. Tagging an email as belonging to a shared project doesn't actually
move it anywhere. If you delete the email from your Exchange account,
it vanishes from the project as well. This prompts a question as to why
a shared Project folder has an Archive file in it if it doesn't get
used?
2. If you set the Entourage email Watch Folder to a Public Folder,
tagging an email as a Project one still doesn't move it to make it
available.
3. Dragging an email to said Public Watch folder tags it as belonging
to the Project and allows team members to download a copy of it. But
this is exactly the way that Public folders already work, so it doesn't
make things any easier.
Is there a way to get Entourage to copy an email I tag in my Inbox to
an accessible location that other members of the project can get access
to? You can't even get Rules to be applied on a Schedule.
Running Office 11.2.6 on OSX.4.8 Tag: Projects Tag: 70699
error message & more
1) In both the INBOX and DELETED ITEMS I can't open any I received or
deleted YESTERDAY. When I try, I get the message, 'This action could
not be completed. Unknown error (4362) occurred.' 2) the DELETE
function no longer works. 3)I can send but cannot receive messages in
Entourage from my Verizon account. (I think it happened when I tried
to delete an oversize message that Verizon had deemed too large.) Can I
fix this? If not: 4) If Entourage is hopelessly screwed up and I have
to delete and reinstall it, do I have to reinstall the whole OFFICE
2004 complex or can I just reinstall Entourage from the Office 2004
disk? ingrid w. Tag: Projects Tag: 70694
Entourage doesn't sync with iCal. Address Book is okay.
Hi.
I've enabled Sync Services in my Entourage. Address Book become
visible just as-is, with no hassle. Somehow, I didn't see any events
from my iCal. The additional calendar Entourage was created in iCal,
and changes made to it are getting sync back with Entourage. However,
I don't see any items from my main calendar from iCal. Can you please
advise me something? I've a recent MacBook Pro with all updated
software.
Thanks a lot. Tag: Projects Tag: 70690
imported emails vanished
We imported all of our emails and address book from a MacMail account,
and also added another email address to receive messages in the same
Entourage account (two email addresses feeding into one Entourage
account). All worked fine for a few days. Yesterday we opened
Entourage and all the emails had vanished. We re-imported them and
they vanished again. Any ideas? Thanks! Tag: Projects Tag: 70687
Hotmail items moving to folder on computer
Purchased a MacBook Pro and Office 2004 for the Mac about 4 months ago.
Everything has been working great, until this week.
When I launch Entourage, and click on the folder Hotmail -> Inbox in
the folder pane on the left, I can see all of my messages disappear one
by one. I thought they were gone, but found them in my Deleted Items
folder in Hotmail.
I ran a test to see if it was a Hotmail or Entourage issue. I sent
myself two separate test E-mails from two different computers and
accounts. I first opened a Hotmail browser session using IE on a PC to
see if they were there. They were, everything's good. Then I opened a
Hotmail browser session using Safari on a Mac, again they were there,
no problems. Then I opened Entourage, opened the Hotmail Inbox Folder,
and saw the messages briefly, then they were moved to the deleted items
folder. So something in Entourage is deleted all my messages from
Hotmail.
More experimentation followed. I checked for any rules or junk e-mail
filters... none are created or enabled. Then I noticed that the Inbox
folder for the local computer had some unread messages in it (I don't
have any accounts other than Hotmail, so I found this odd). Turns out
that it looks like my messages are being moved to a local folder from
Hotmail by Entourage, and then deleted from Hotmail. Not sure why or
how this is happening. I don't see any setting to control this. Need
help quick!! Tag: Projects Tag: 70679
Import Identity vX to vX
Hi all -
OS 10.3.9
Office vX w/ service pack 1
I let the hard drive get too full and had to copy full Microsoft User
files from the startup drive onto an external drive while reformatting
and rebuilding the startup drive.
I found there is no import for Entourage vX to Entourage vX!
I also learned that I can't just drag all the identities back to the
main drive. I get an error first telling me to rebuild my database,
then doing a typical rebuild I get "Compacting failed" & "Access
permission is denied.Trying an advanced rebuild I get "Rebuilding
failed" and "Access permission is denied."
Help, please!
and thanks in advance,
Rich Tag: Projects Tag: 70675
Entourage will not start up now
My Entourage program is no longer working. It has been running fine
since I purchased Office:2004 and it has just stopped dead and will not
load. I am running OS 10.4.8 on my 15" Powerbook, and I had updated
all of my Office software.
My problem is only with Entourage. All of the other Office programs
are launching and running correctly. My problem is simple...it will
not launch. I can not get it to do anything. There are no error
messages or any indication of what the problem is. The icon will
bounce once in the dock and then it just stops. The word Entourage
does not apper in the top left next to the Apple logo. It was working
fine on Thursday and then it just stopped working later in the day.
I have been reading the posts in this forum, and nothing is working for
me to self-correct the issue. I have repaired my disk permissions, run
the Remove Office program, reinstalled all of Office:2004, updated to
the latest version, and deleted the Entourage permissions in my
Preferences folder. I am now out of ideas and need some help. Any one
got another idea? I am in the middle of a big project and I have many
emails stuck in my Entourage right now. Thanks. Tag: Projects Tag: 70671
Key Chain Password Request for Entourage
Someone deleted all my key chain access info, and now every time I turn
on Entourage it asks for my key cahin password. I have my email
password saved in the accounts section of Entourage. I found a posting
somewhere eles and did the following but it didn't work either (Launch
Keychain Access in Utilities. Locate the Internet password entry for
your incoming mail server. Double-click and select the Access Control
tab. Add Entourage to the list of Always allow access...
If not sure which is the right Internet password entry, launch
Entourage, go to Account Settings, and remove "save password" selection
for the accounts. Save this change, then reselect the checkbox, and
save again. Keychain Access should show an updated modification date
for the correct Internet password.)
Once I got to the tab where it said Always allow access and clicked on
it a new message box came up, giving me the chance to quit, allow once
and allow always. The problem was that it didn't allow me to choose
the allow always box. It also kep asking me once again for my dam key
chain password. I don't have any key chain passwords...Help, this is
driving me nuts with the message constantly popping up. Thanks, Stuart Tag: Projects Tag: 70667
smtp authentication
Hughesnet is my isp. They just changed their name from direcway. Now I
can send email using entourage. I get an entourage error message that
says it can't send because it requires smtp authentication. According
to hughesnet I have properly filled out all of the fields but since the
error message is an "entourage error" they can't help me. A friend in
another state using another isp and another pop is having the same
problem using outlook on a pc. Any suggestions??? Tag: Projects Tag: 70660
Receiving repeat emails
Every week I keep receiving repeat emails I have read from the previous
week. Just recently I had over 40 repeat emails from last week and the
week before. Also, is there a way to set the address book so that it is
alpahabetized by the first name similar to Microsoft Outlook is setup? Tag: Projects Tag: 70652
Downloaded pictures go away
I've asked this twice before, but the MVP's never answer.
I do not download any pictures by default, not even from people in my
address book. Sometimes I manually download the pictures from trusted
senders by clicking on the download link in the Preview window.
However, when I revisit the same emails on another day, the pictures
are no longer there AND there is no download link.
How do I get the pictures downloaded again?
Enrouage 2004, 11.2.5 Tag: Projects Tag: 70650
retrieving old entourage email after rebuilding via database utility
Hi All,
I rebuilt my Entourage email database yesterday from a 6/28/06 backup
using the microsoft database utility. In the process I lost all my
email from 6/28 to that point. Is there a way to retrieve the email
that I lost? Thanks.
Jerry McKenzie Tag: Projects Tag: 70648
Restoring Old Contacts
I am using Entourage 10.1.4 for OS X. We have two Palm users in our
famiy. My second user recently sync'd on my profile and now all my
calendar and contact information has been replaced. My 10.5M database
is still there under my profile (versus the other 400k database), but
the information won't come up.
HELP! Tag: Projects Tag: 70645
S/MIME Certificate Issues in Entourage
Hi all,
I recently moved over to Entourage from Outlook in an Exchange
environment and am having lots of problems getting secure email using
digital certificates to work.
What I know:
* My certificate in Active Directory is correct and up to date
* My digital certificates were installed using the MS Certificate
Manager in Mac OS X 10.4.8
* My digital certificates are active and valid according to Keychain
access.
* My digital certificates are stored in the login keychain (that is
where the MS tool put them)
* My corporation's root certificate is stored in X.509 Anchors
* If someone uses Outlook to send me an encrypted email when I try to
open it I get a "There was an error processing this secure message" and
an smime.p7m is attached to the email.
* I can open the same email, that won't open in entourage, using
another Outlook client or my blackberry using the exact same
certificates that are installed on my mac
* If somone uses a blackberry to send me an encrypted message, it works
fine in entourage and other clients.
* If someone else uses Entourage to send me an encrypted message, it
works fine in entourage and other clients.
* If I send an encrypted email to myself from Outlook and open my
exchange inbox with Entourage, I can't open the email.
* If I send an encrypted email to myself from Entourage I can open the
email.
* Individuals using Outlook to send me emails have deleted all
cached/older copies of my certificate using the windows certificate
manager or from within outlook attached to my contact entry. This
would, presumably, force the client to re-fetch the certificate from
the AD. Still no luck.
So basically, encrypted emails sent by anyone using Outlook (which is
basically everyone) won't open in Entourage. I get the smime.p7m
attachment and a decryption error.
I'm out of ideas. Other thoughts on what I am doing wrong and what I
should check?
Thanks! Tag: Projects Tag: 70639
Contact Properties from GAL
When I am using Outlook 2003 on a Windows XP Computer, I can double
click an email address in the from field of an email message and the
contact properties dialog box will display with all the information
from the Global Access List.
Can this also be accomplish in Entourage for Mac OS X? When I double
click on an email address in the from field, the only information in
the contact properties dialog box is just the email address.
Everything else is missing.
If I copy the contact information from the GAL to a Contacts Folder on
the Exchange server, then when I double click on the email address in
the from field of an Email message, I get a properties dialog box with
all the information from the GAL.
Will my copy of the contact properties remain syncrhronized with the
GAL?
I can search the Global Access List by going to the Address Book,
select the Global Access List and search by name.
I hope all this makes sense.
Thanks, Troy Tag: Projects Tag: 70632
10.4.7 update now hangs Entourage
Greetings!
In the past week or so, I've had to update a number of our users to 10.4.7
in an effort to stay consistent with our OS environment.
A number of our users are now complaining that every time Entourage (2004
11.2.5) syncs with the Exchange server, they're plagued with the spinning
ball of death. To the point where they can't do anything but wait.
Has anyone seen this behavior in 10.4.7?
Any clues as to why this is happening?
Thanks!
M Tag: Projects Tag: 70622
The same Emails keep coming in again and again
HI, I just updated my entourage to 11.2.5 and now it appears the email will
not delete from the server after they download. I can no longer find the
option to delete from server on download option.
Can some one help please.
This is crazy...
I'm on a g4 dual prossor
PLEASE HELP.... Thanks in advance
arvita
--
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Digital Scrapbook Designer
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My Yahoo Group ... Join and be one of the first to see the new digital
releases by Arvita
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Visit my website work in progress at http://dted-online.com/shop
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dted1@comcast.com
Some people come into our lives and quickly go. Others stay for a while and
leave footprints on our hearts and we are never ever the same. Tag: Projects Tag: 70618
Email Template Creation
Is there a way to create an email template so that when I click "NEW" a new
blank email will show up with my color letterhead? In other words, I want
to use my letter head stationary as the default for new mail messages....
Thanks, Ralph Tag: Projects Tag: 70617
Very slow sync with shared mailbox
We have a generic e-mail account that 12 people monitor. Each of the 12
people have a sub-folder under the Inbox labeled with their name. The
mail coming into the Inbox are 'work orders'. The staff will simply
pull a piece of mail from the Inbox into their own subfolder and carry
on. So it looks like this:
generic.email@company.com
> Inbox
> User 1
> User 2
> User 3
The problem is, even after one person moves a message from the Inbox to
their subfolder, (and it does appear to have moved for that person),
other users monitoring that Inbox still see it in the Inbox. Even after
they force a sync. Another user could then move a message (that someone
else already moved) effectively duplicating it in two of the Inbox's
subfolders.
If you wait a while, like 20 minutes, the sync will occure properly
across all users views. However, this is totally unacceptable.
This is a new Exchange 2003 implementation, with Entourage 11.2.1 up to
11.2.5. I have added the shared mailbox two different ways at the
client end with the same results (as delegate and as a separate
account). Entourage is pointing to back end servers.
Does anyone have any suggestions or or previouse observations about
this??
This is a MAJOR killer and going to impact business production
substantially.
MVP's, please help!!!
Darrin Pertschi
Production Services Mgr. (IT)
PRIMEDIA Enthusiast Media Tag: Projects Tag: 70612
Unknown/Unrepairable Error at Start Up After Hard Drive Restore
My hard drive crashed. I restored my entire system from a Retrospect Backup.
Now when I launch Entourage, it errors while trying to read the preferences.
Entourage was working just fine prior to this overnight hard drive crash.
I trashed my preferences. Still the same message.
I attempted to rebuild the database without success.
Any clues??? Tag: Projects Tag: 70610
Keyboard Shortcut - Change Dictionary
> This message is in MIME format. Since your mail reader does not understand
this format, some or all of this message may not be legible.
--B_3242978944_5813876
Content-type: text/plain;
charset="US-ASCII"
Content-transfer-encoding: 7bit
Hello,
I use to write a lot of emails in english and Brazilian portuguese everyday,
and would like to setup a keyboard shortcut to change dictionaries, once
Entourage doesn't distinguish the languages for itself, as Outlook does.
How can I do it?
Thanks
--B_3242978944_5813876
Content-type: text/html;
charset="US-ASCII"
Content-transfer-encoding: quoted-printable
<HTML>
<HEAD>
<TITLE>Keyboard Shortcut - Change Dictionary</TITLE>
</HEAD>
<BODY>
<FONT FACE=3D"Verdana, Helvetica, Arial"><SPAN STYLE=3D'font-size:12.0px'>Hello=
,<BR>
I use to write a lot of emails in english and Brazilian portuguese everyday=
, and would like to setup a keyboard shortcut to change dictionaries, once E=
ntourage doesn't distinguish the languages for itself, as Outlook does.<BR>
<BR>
How can I do it?<BR>
<BR>
Thanks</SPAN></FONT>
</BODY>
</HTML>
--B_3242978944_5813876-- Tag: Projects Tag: 70606
MS Entourage doesn't start: Application Launch Failure
Hi Guys
I recently upgraded from a Powerbook G4 to an intel dual-core Macbook
Pro;
and now my Entourage doesn't work anymore, although other MS Office
apps do work.
Immediately on launching Entourage it reports:
"Application Launch Failure"
the application could not be launched because of a shared library
error: <Microsoft Entourage><StuffitEngineSDKLib><><>
My new configuration is: MacBook Pro 2Ghz intel duo, 512Mb, OSX v
10.4.6
Well when I upgraded to the MacBook Pro, my old Powerbook was dying; so
I took it into the Genius bar and they did a take-apart, put the old
HDD in an external drive bay and copied over all my files :-)
However, not the MS applications.
So I installed the MS Office:mac (2004) from my original install disk,
registered it and all.
The other apps work, but not entourage.
What I tried:
After, I installed also the latest Stuffit Expander (v11)
After, I did an uninstall of the freebie Office:mac trial (3months)
After, I did a complete uninstall of all Office applications and moved
to trash the Office folder and deleted the icons.
I did a disk check and permissions check (disk utility)
I did a complete, clean re-install of Office:mac
I did a full set of updates, now to 11.2.6
- although Entourage itself is on 11.2.5 version
This has not fixed the problem, it still complains as before of
"Application Launch Failure" - what is going on?
Please help
thank you in advance,
-- Eddy Tag: Projects Tag: 70601
MS Entourage doesn't start: Application Launch Failure
Hi Guys
I recently upgraded from a Powerbook G4 to an intel dual-core Macbook
Pro;
and now my Entourage doesn't work anymore, although other MS Office
apps do work.
Immediately on launching Entourage it reports:
"Application Launch Failure"
the application could not be launched because of a shared library
error: <Microsoft Entourage><StuffitEngineSDKLib><><>
My new configuration is: MacBook Pro 2Ghz intel duo, 512Mb, OSX v
10.4.6
Well when I upgraded to the MacBook Pro, my old Powerbook was dying; so
I took it into the Genius bar and they did a take-apart, put the old
HDD in an external drive bay and copied over all my files :-)
However, not the MS applications.
So I installed the MS Office:mac (2004) from my original install disk,
registered it and all.
The other apps work, but not entourage.
What I tried:
After, I installed also the latest Stuffit Expander (v11)
After, I did an uninstall of the freebie Office:mac trial (3months)
After, I did a complete uninstall of all Office applications and moved
to trash the Office folder and deleted the icons.
I did a disk check and permissions check (disk utility)
I did a complete, clean re-install of Office:mac
I did a full set of updates, now to 11.2.6
- although Entourage itself is on 11.2.5 version
This has not fixed the problem, it still complains as before of
"Application Launch Failure" - what is going on?
Please help
thank you in advance,
-- Eddy Tag: Projects Tag: 70600
MS Entourage doesn't start: Application Launch Failure
Hi Guys
I recently upgraded from a Powerbook G4 to an intel dual-core Macbook
Pro;
and now my Entourage doesn't work anymore, although other MS Office
apps do work.
Immediately on launching Entourage it reports:
"Application Launch Failure"
the application could not be launched because of a shared library
error: <Microsoft Entourage><StuffitEngineSDKLib><><>
My new configuration is: MacBook Pro 2Ghz intel duo, 512Mb, OSX v
10.4.6
Well when I upgraded to the MacBook Pro, my old Powerbook was dying; so
I took it into the Genius bar and they did a take-apart, put the old
HDD in an external drive bay and copied over all my files :-)
However, not the MS applications.
So I installed the MS Office:mac (2004) from my original install disk,
registered it and all.
The other apps work, but not entourage.
What I tried:
After, I installed also the latest Stuffit Expander (v11)
After, I did an uninstall of the freebie Office:mac trial (3months)
After, I did a complete uninstall of all Office applications and moved
to trash the Office folder and deleted the icons.
I did a disk check and permissions check (disk utility)
I did a complete, clean re-install of Office:mac
I did a full set of updates, now to 11.2.6
- although Entourage itself is on 11.2.5 version
This has not fixed the problem, it still complains as before of
"Application Launch Failure" - what is going on?
Please help
thank you in advance,
-- Eddy Tag: Projects Tag: 70599
Entourage does not display accented characters
Hello,
I am having this problem with Entourage: it does not display accented
characters, instead it shows a "double-triangle" with an interrogation
sign inside. (I don't know the name for that "double-triangle", it is
two triangles together, one on top of the other, the one on top is
looking up and the one on the bottom is looking down, I'm not sure if
that makes sense!). :)
I thought Mac OS X fonts got corrupted so I formatted the HD and
reinstalled everything only to find out that Entourage still does not
display the accented characters.
I have formatted the HD and reinstalled everything again but did not
copy the Entourage Identity that contains all my messages (including
those with undisplayed accented characters).
Could it be that my Entourage database got corrupted (I don't think so
because I can see everything)? Can I import everything from my old
Identity (which is backed-up in an external HD) to the new Identity
Entourage created for me in the Macintosh HD?
Does anyone know how to solve this issue?
Thanks a lot!
Percy Tag: Projects Tag: 70593
Entourage Email Issue - An Unusual Problem
In need of desperate help.
We are having problem with people recieving our emails and attchments
when we send emails through Entourage. It is a very unusual situation.
We tested out Mac Mail to see if is Entourage. When we used Mac Mail to
send emails people were able to recieve the emails. However, we need to
be able to use Entourage. If i forward using Entourage to a colleague
and he sends the email out then other people are able to recieve the
email. There does not seem to be a any consistency. It is now effecting
all machines with OS X 10.3.9 with Mac: Office 2004.
We have two machines that are OS 9 and they are not having this
problem. When people send email using Entourage, most of the time
people on the other end are not recieving the emails. However, on some
days the same people are recieving the emails. Also attachments are
coming through on the other end as viruses. The thing is there does not
seem to be any consistency at all. We are thinking about uninstalling
the OS and Office to see if this does it. We have already uninstalled
Office and did an update and this did not solve the problem.
Any help or suggestion will be appreciated. Tag: Projects Tag: 70591
Problem setting up exchange account
I'm trying to set up an Exchange account in Entourage 2004 but am unable to
enter my password... I'm not able to enter any characters in the field.
I've tried going via the assistant as well as setting up manually.
I'm sure it's something simple that I've neglected to do. Any suggestions?
Thanks,
Isabel Tag: Projects Tag: 70588
The best way to archive Entourage data in order to easily access it later?
Hi, I'm new to this group so this topic might be discussed here
earlier. If so, I would appreaciate if someone could be able to point
me to the relevant information.
Anyway, my problem briefly: What is the best way to store your old
mails, projects and other data? I know that I can export data, drag
mailfolders to the desktop and use the Backup button in Project Centre
main view. Or I can periodically make a backup of my whole MUD folder.
All this is fine and well, but my problem is actually accessing the
archived data *later*. With .rge files it is quite cumbersome to first
import it and then later delete old stuff just in order to retrieve one
mail, for example. Also, the amount of data, especially mails, is huge
so it is very time consuming process. And if I make smaller .rge files,
I might have to import many of them before I can find the one mail I'm
looking for.
Everything works fine as long as I keep the data in 'Folders on My
Computer', but when I eventually need to remove older stuff in order to
get the database smaller, I don't know what would be the best way to do
this and still retain the possibility to have (at least reasonably)
quick access to the old data, too.
So, how are you people doing your backup/archiving? And more
importantly to me: how do you access your archived data? Any
suggestions would be appreciated. Tag: Projects Tag: 70587
all mail going to one folder
I have a problem. I set one sender to go to a specific folder, now all
my messages go into this folder. I don't find this rule in my rules
list, so don't know how to get it to stop. Anyone know how to solve
this? What did I do wrong? Tag: Projects Tag: 70584
Importing old entourage emails
I would like to merge or import an old entourage details (main Identity)
with my current identity. Can you help. I have tried using the import tool.
Where does safari store its bookmarks and can I merge my old ones with my
new ones. Same question for my address book.
Thanks in advance
J. Butler Tag: Projects Tag: 70583
where is my data files
Does anyone know the location of the data files in Entourage. I can't
find them and i would like to so I can back it up Tag: Projects Tag: 70580
Why do meeting invites from Entourage to Outlook 2002 come thru as text
I'm using Entourage 2004 (11.2.5).
My wife uses Outlook 2003 (11.6359) at work using an Exchange server.
My business partner uses Outlook 2002 (10.6515) with no Exchange server
(just an individual user).
When I invite my wife to a meeting, it comes through "normally" as an
actionable meeting invite (accept, decline, etc.) that appears on her
own calendar.
When I invite my partner to a meeting, however, it appears as a regular
email message, with text only ~ nothing actionable. He has to create
his own meeting in Outlook.
The reverse (them inviting me ~ that is, Outlook 2002 and 2003 inviting
Entourage 2004) works normally.
Any ideas on how to get my partner to be able to accept meetings from
me "normally"?
Thanks for any help! Tag: Projects Tag: 70577
Sync Services
Hi,
I am new to the Mac. Moved from Windows a month or so ago. I'm using
Entourage and love it. It helps me organize my business. And, I've just
installed QuickBooks 2007 for the Mac. QB can use something called Sync
services to sync with Address Book and iCal and any other software that uses
Sync services. Does Entourage do this? I see a setting to sync with Address
Book.
With that question asked, I might add that I'm not sure I want QB and
Entourage addresses synced.
Art Tag: Projects Tag: 70575
Where'd my folders mailboxes go?
> This message is in MIME format. Since your mail reader does not understand
this format, some or all of this message may not be legible.
--B_3242910036_837158
Content-type: text/plain;
charset="ISO-8859-1"
Content-transfer-encoding: 8bit
We use an Exchange server, and today, out of the blue, my Inbox, Outbox,
sent items (everything but Junk mail) disappeared. I have a PC in the
office too that runs Outlook, and everything¹s fine. Anyone have any idea
what¹s going on and how I fix it?
Chris
--B_3242910036_837158
Content-type: text/html;
charset="ISO-8859-1"
Content-transfer-encoding: quoted-printable
<HTML>
<HEAD>
<TITLE>Where'd my folders mailboxes go?</TITLE>
</HEAD>
<BODY>
<FONT FACE=3D"Helvetica, Verdana, Arial"><SPAN STYLE=3D'font-size:12.0px'>We us=
e an Exchange server, and today, out of the blue, my Inbox, Outbox, sent ite=
ms (everything but Junk mail) disappeared. I have a PC in the office t=
oo that runs Outlook, and everything’s fine. Anyone have any idea what=
’s going on and how I fix it?<BR>
<BR>
Chris </SPAN></FONT>
</BODY>
</HTML>
--B_3242910036_837158-- Tag: Projects Tag: 70572
Calendar cache question
Can someone help me with this?
Every morning when I open Entourage at work, the office calendar in our
Public Folder on Exchange Server must re-load from scratch. This takes a
long time. Is there a way to cache that info in Entourage so that it doesn't
have to re-load with each start up of the program? Thanks.
--
Phillip A. Jackson Tag: Projects Tag: 70570
Slow update of folders
Hi, we have 2 users who report their Entourage being painfully slow
whilst updating its folders with the server. The performance is so poor
that it hesitates whilst they are writing emails mid-sentence. We are
using Kerio email system (similar in principal to Exchange) and the
client is Entourage 2004. We have tried recreating the account but this
hasn't helped. We have also used the webmail version of Kerio and this
is not slow, so all seems to point to Entourage. Any ideas? Thanks Tag: Projects Tag: 70568
Date corruption - back to the future
I get email from a client's corporate server that Entourage incorrectly
reads dates and puts them out to the year 2018. This makes it
impossible to sort mail chronologically.
Email with the problematic date has the format:
Date: 15-Nov-2005 13:49:09 GMT
Emails with a "good" date have the format:
Date: Fri, 19 May 2006 11:23:52 +0100
So, the clue is the use of the "-" in the date format between the day,
month and year. This is what is causing the incompatibility between
their server and Entourage. Entourage must be trying to do a
"subtract" operation as it does with the time zone hours offset. I
notice in the problematic formats that time zones are named rather than
given a +/- reference.
I saw this once before from another company's server and it lasted for
about 3 months before it went away.
Of course, I have no influence over a large company's IT group to get
their attention - especially as a "lowly Mac user". I don't know their
OS or email software.
Has anyone else seen this or have any work-arounds?
Thanks for any help!
RonL Tag: Projects Tag: 70564
exchange - sent attachments corrupted - encoding problem ?
Relunctantly switched to entourage from outlook 2001 after years of
flawless happy usage.
(Needed to include corporate logo in signature + blackberry activation
via pocketmac).
Config OSX10.4.8 and entourage 11.2.5
Now all my attachements are corrupted. (hieroglyph at receiving end).
Outlook 2001 still sends the same attachements fine, so does OWA.
I searched the site and suspect it has to do with the way entourage
does the encoding.
I tried all options (appledouble, window/64 etc..), reloaded office and
service packs.
Any suggestion ? Tag: Projects Tag: 70563
Error 5501
I recently changed ISP from Earthlink to Copper.net. I reconfigured my
Entourage Email settings and now cannot send Emails. I can receive them OK.
I get an error message:
5.7.1 This system is not configured to relay mail from <indago@copper.net>
to <JBurns@ibew252.org> for 64.209.146.28
Error: 5501
Everything worked OK in the Emails with Earthlink, but not with the new
Copper.net. What is the error 5501? Tag: Projects Tag: 70557
HTML Emails
I want to jazz up some emails. Is there anyway I can export a creation
in say Pages to my Entourage a/c?
Maybe in a HTML file ?
Any hints or tips would be great - thanks. Tag: Projects Tag: 70550
Use of Tab button when composing e-mail
One of the big differences I am trying to get used to in Entourage is
that, unlike Outlook, it does not use Word to compose e-mail
messages--or if it does, I do not know how to configure my system to do
it.
One of the downsides of this is that using the tab button to create
consistent spacing...say if I am trying to create a rudimentary table
in the text of my e-mail. Is there any way to get the Entourage e-mail
editor to consistently space tabs? Tag: Projects Tag: 70548
If I mark an email as a "project", will that email delete at some point? I
use Entourage 11.2.5. Larry