Re: Entourage crashing
On 10/14/03 12:40 PM, in article
e19d5e74.0310141140.766669dd@posting.google.com, "nick comer-calder"
<nickcc@eclipse.co.uk> wrote:
> Barry Wainwright <barry@barryw.net> wrote in message
> news:<BBAE1387.2829B%barry@barryw.net>...
>> On 10/10/03 6:42 pm, in article
>> ed9de6e5.0310100942.4909466e@posting.google.com, "Andy Millward"
>> <andymillward@ntlworld.com> wrote:
>>
>>> Next day, I started it again and found everything had disappeared.
>>> Even the copy saved during the rebuild ("Old Database") wouldn't open.
>>> Luckily, I only lost a few days worth of work, but it was frustrating
>>> nonetheless.
Did you remove the word "old" before trying to open this?
>>
>> Try choosing 'switch identity' from the entourage menu and see if your
>> rebuilt identity shows up there.
>
> I am running Entourage 10.1.1 on a ibook. It has been fine for about a
> year. A couple of days ago when I launched all bar the first 6 or so
> emails were not displayed in the inbox .
> If I clicked on the blank area then I could make individual messages
> appear - but then Entourage would crash. I found the same was
> happening with other large folders such as Deleted & Sent. I can
> send and recive new emails ok - though the application is unstable aln
> crashes frequently. I am pretty bad at sorting problems so if you have
> any advice it would help if you could explain in the most simple
> language.
> Many thanks, Nick, Devon UK
This thread started with a question from Andy, then you joined in with
slightly different problems using the same subject and now it's confusing.
Please start a new thread and give a summary of your problems and what you
have tried.
You have database problems.
If you can open, then you need to drag each folder to the desktop (see
script below). This saves as an MBOX file. This will save your messages.
=============================
Export Folders
Author: Barry Wainwright
Entourage has the ability to
export a folder full of messages as an industry standard 'UNIX-like' Mailbox
format (MBOX file). This is a quick and easy way of archiving mail out of
Entourage, either for routine backup or when changing mail
porgrammes.
However, if you have a lot of folders, frequently nested
several levels deep, this process becomes a tedious and time consuming one.
This script will save ALL your folders, now matter how deep they are nested
(well, OK, there will be a limit, but it's more than 8 levels in tests I
have carried out).
<http://files.macscripter.net/scriptbuilders/Entourage/Export-Folders.sit>
--
Diane Ross
Mac MVP
Entourage Help Page <http://www.entourage.mvps.org/> Tag: Problems replying to messages Tag: 29406
Re: Entourage Database Problem
On 10/14/03 10:25 AM, in article
8eec3b6e.0310140925.6e105b02@posting.google.com, "Dean"
<marketingwizzard@yahoo.com> wrote:
> The Problem:
>
> I am having a serious problem with my Entourage email database. I
> cannot access the data and rebuilding has not worked.
>
> Entourage worked perfectly before I rebooted my computer
> (G4 Dual 500 runing OS X 10.2.8) I made a fresh backup copy of the
> database before I shut down to restart the computer. The computer was
> acting a bit sluggish which was the reason for the restart.
>
> The database file size now is 2.28 MB (lots of attachments). Upon
> restarting Entourage after the reboot it says "Entourage can not
> access your data. To attempt to fix the problem, rebuild your
> database". It then displays the screen with the typical and Advanced
> rebuilding as the choices of action.
>
> I have tried both types of rebuilds. The typical rebuild says it can't
> be done and to use the Advanced Rebuild. I select this Advanced
> Rebuild approach and it reaches the 4GB limit in the rebuilding
> process. I used the original and fresh back-up copy saved from before
> the restart.
>
> Any ideas on how I can access my Entourage email?
>
> I have used Disk Warrior top create a large continguous space.
> There is also more than 6 Gig's of space on the same hard drive I am
> attempting to rebuild the Entourage database on. So space to
> rebuilding this should not be the problem.
>
> The Advanced rebuilding process is not working fully despite the
> rebuild saying the database was successfully rebuilt. When checking
> the rebuilt database it say's it is 4 Gig's. When I attempt to
> start-up Entourage it located the new database and says it reached the
> 4 Gig limit and is full and suggest's to do a typical rebuild.
This sounds like the rebuild failed.
>
> All your experiences and suggestions are most greatly welcome to get
> my email program operational with this original database.
The file that has reached it's end is often the preferences file. Move the
'Microsoft' folder out of your local preferences folder and try again. If
this fails, "end of file" means the file is too corrupted to rebuild.
Do you have the original 2.28GB database file that has not been rebuilt? Be
sure to keep this original and make copies for any rebuilding.
If you have a database that will open, you can try reducing the database by
dragging folders to the desktop. This creates an MBOX file. You can then
delete the original messages.
>
> My other thoughts include export to another email program. Does anyone
> know which email accounts can import Entourage email database files?
> Mail perhaps?
>
> The only other option might be to import the mail to a database like
> Filemaker if anyone knows how to do it.
You have to be able to open Entourage to archive to FM.
Check out http://homepage.mac.com/ThinkAgain/Mac/eMA/index.htm
>
--
Diane Ross
Mac MVP
Entourage Help Page <http://www.entourage.mvps.org/> Tag: Problems replying to messages Tag: 29404
Error: 1025 RFC-822 format
Entourage X
OS 10.2.8
Have gotten this since adopting the "Exchange Aware" version. After Send &
Receive runs, if I then click on INBOX in my Exchange account, I get this
error. I seem to be receiving mail properly, otherwise.
Mail could not be received at this time.
The server returned the following error
The requested message could not be converted to an RFC-822 compatible
format. Please contact your administrator.
Error: 1025 Tag: Problems replying to messages Tag: 29401
Entourage Error 497
I am getting and error 497 Fetch Failed Server Volume is Full.
I know the server volume is fine and has plenty of room. Squirrl Mail=20
also generates the same error. Apple mail runs fine.. I believe that=20
something is corrupted and Entourage is timing out with an error. =20
What I need to know is if there is a way to rebuild, fix, or identify =
and=20
remove the problem without loosing the archived IMAP emails? Tag: Problems replying to messages Tag: 29400
Entourage Database Problem
The Problem:
I am having a serious problem with my Entourage email database. I
cannot access the data and rebuilding has not worked.
Entourage worked perfectly before I rebooted my computer
(G4 Dual 500 runing OS X 10.2.8) I made a fresh backup copy of the
database before I shut down to restart the computer. The computer was
acting a bit sluggish which was the reason for the restart.
The database file size now is 2.28 MB (lots of attachments). Upon
restarting Entourage after the reboot it says "Entourage can not
access your data. To attempt to fix the problem, rebuild your
database". It then displays the screen with the typical and Advanced
rebuilding as the choices of action.
I have tried both types of rebuilds. The typical rebuild says it can't
be done and to use the Advanced Rebuild. I select this Advanced
Rebuild approach and it reaches the 4GB limit in the rebuilding
process. I used the original and fresh back-up copy saved from before
the restart.
Any ideas on how I can access my Entourage email?
I have used Disk Warrior top create a large continguous space.
There is also more than 6 Gig's of space on the same hard drive I am
attempting to rebuild the Entourage database on. So space to
rebuilding this should not be the problem.
The Advanced rebuilding process is not working fully despite the
rebuild saying the database was successfully rebuilt. When checking
the rebuilt database it say's it is 4 Gig's. When I attempt to
start-up Entourage it located the new database and says it reached the
4 Gig limit and is full and suggest's to do a typical rebuild.
All your experiences and suggestions are most greatly welcome to get
my email program operational with this original database.
My other thoughts include export to another email program. Does anyone
know which email accounts can import Entourage email database files?
Mail perhaps?
The only other option might be to import the mail to a database like
Filemaker if anyone knows how to do it.
Thanks Tag: Problems replying to messages Tag: 29397
Entourage-Exchange "infinite" appointment
I had an exchange account set up in Entourage X (v10.1.4) with my old
company. Calendar events were synced. I left that company and
removed that account. I have found two events still in my calendar
from that company. The first one I was able to delete. The second
one seems to have an infinite number of copies of the same event (six
copies are visible on the calendar). No matter how many times I try
to delete this event, there remain 6 copies showing. I've tried
turning off sync, resetting sync, rebuilding the database, but nothing
works. The most annoying part of the symptoms is that entourage takes
5-10 seconds to delete a copy, or to even select the month or day of
this bizzare event. Ideas (other than pay microsoft $245 to ask them
this question)?? Tag: Problems replying to messages Tag: 29395
Compact Database??
> This message is in MIME format. Since your mail reader does not understand
this format, some or all of this message may not be legible.
--B_3149027285_415042
Content-type: text/plain; charset="US-ASCII"
Content-transfer-encoding: 7bit
Hi. I am having trouble accessing attachments in old email. The list says
that the emails are say 1Mb, however the email is just a few lines of text
and no sign of the attachment anywhere! It seems like this has mostly
happened to older mail.
Would this be the result of doinbg a rebuild/compacting of the database? And
if so, is there a way of it becoming un-compacted or accessible again??
From the size of the database file, I have no doubt that all these
attachments are still in there somewhere, somehow.
Thanks,
Ross
--B_3149027285_415042
Content-type: text/html; charset="US-ASCII"
Content-transfer-encoding: quoted-printable
<HTML>
<HEAD>
<TITLE>Compact Database??</TITLE>
</HEAD>
<BODY>
<FONT FACE=3D"Lucida Grande">Hi. I am having trouble accessing attachments in=
old email. The list says that the emails are say 1Mb, however the email is =
just a few lines of text and no sign of the attachment anywhere! It seems li=
ke this has mostly happened to older mail. <BR>
<BR>
Would this be the result of doinbg a rebuild/compacting of the database? An=
d if so, is there a way of it becoming un-compacted or accessible again??<BR=
>
<BR>
From the size of the database file, I have no doubt that all these attachme=
nts are still in there somewhere, somehow.<BR>
<BR>
Thanks,<BR>
Ross</FONT>
</BODY>
</HTML>
--B_3149027285_415042-- Tag: Problems replying to messages Tag: 29394
Do Not Notify
I would prefer not to get a beep (or any other sound) when I get new
messages for this newsgroup (Don't get me wrong; I love the newsgroup, I
just don't need a beep every time there's a new message -- there are often
several a day).
So, I set up a rule under News for all newsgroups: For all messages, Do Not
Notify.
But it doesn't appear to work. Any suggestions?
-Sam Tag: Problems replying to messages Tag: 29390
Exchange 5.5 address book
my mail server is exhange 5.5 sp4.
the mac are all running os x and offce x .. updated
the macs can see the exchange server to get mail, the
problem is we have a address book that the company use,
which the macs cann`t see ...
plz help Tag: Problems replying to messages Tag: 29388
Entourage X Attachments Fail to Send
Entourage X 10.1.4 seems unable to send any message that includes an
attached file over about 33KB. Anything larger, and the sending
progress stalls, eventually reporting "Network Error -3155".
I can send large attachments fine with Apple Mail or using webmail. I
can receive large files with Entourage.
Any help will be greatly appreciated, as nothing appears in the online
support databases.
Thanks, Dion Tag: Problems replying to messages Tag: 29382
Entourage newsgroup cache
Where does Entourage store info about newsgroups?
I want to remove any memory of irrelevant info for mail/newsgroup
searches.
When I need do searches in all folders, it looks through newsgroups as well
as mail. It finds matches in newsgroups for groups I have looked at but
never subscribed to( as well as those I have), and in mail folders
I have tried clearing caches. Tag: Problems replying to messages Tag: 29374
How to highlight many folders
I like to dump masses of items at a time, rather than going through each
highlighted folder, hitting delete and then ansering the "are you sure you
want to delete this" dialogue. How can I highlight several folders at a
time? I've tried command shift, command option, etc. etc. and none of those
work.
FW Tag: Problems replying to messages Tag: 29373
Replying and forwarding emails
HI,
When I hit reply to an email, it always puts the cursor right at the "
On 10/13/03 2:42 PM" date and time stamp with initial meesage below
it. This is kind of irritating because I want a couple of spaces
between my reply and the initial message I'm replying to, but
Entourage automatically puts it right at the reply stamp. Is there
any way to make a little space? In outlook express it always
automatically makes a couple of spaces between the two.
Also, when forwarding emails, my signature always comes up at the top,
before the forwarded message, this doesn't work for me. Is there a
way to get the stamp to appear at the bottom of the entire message
when forwarding, or jsut have it not come up at all for forwarded
messages?
Many thanks,
Matthew Tag: Problems replying to messages Tag: 29365
Importing into Entourage
I just got OSX on my machine (which I upgraded from 9.02)
and am trying to import all my info from Entourage 2001,
but it keeps asking for an identity file (that I cant find)
and giving me an error -61 message.
Any ideas? Tag: Problems replying to messages Tag: 29361
Writing anti-spam rules
Folks:
I've followed the instructions at
http://www.entourage.mvps.org/rules/rules_junk.html#Anchor-Junksubjects
and done pretty well using just my own rules using junk subjects and body
phrases. Some questions:
1) Is there a way writing rules that will pass through html formatted
message (which some friends and colleagues use) but detect and allow me to
toss any messages containing graphics?
Ooops, there's exactly one exception: I get some useful material from a
Yahoo mailing list and these contain advertisement graphics. I guess I'd
need to sort these out first, right, via an earlier-run rule.
2) To what degree does the "message body" criteria monitor the content of
html messages? For example, I know I can detect "financial freedom" in a
text message, but I'm less sure if it is detectable as part of an html
message. (Yes, I'm aware of methods for obscuring text, e.g.
"F|r|e|e|d|o|m", and I don't expect method in the current generation to
detect these.)
It may be that the built-in Junk Mail Filter does some or all of this, but
the Office help isn't very specific about how it works, and neither the
Mactopia site or the KnowledgeBase seems to have anything about it. I
don't want to use it unless I understand it better. So...
3) Can anyone say more about what the "Junk Mail Filter" works, e.g. How it
detects forged headers, and so on?
Thanks,
Henry
Henryn@zzzspacebbs.com remove 'zzz' Tag: Problems replying to messages Tag: 29360
Scrambled IMAP Inbox
For the past two or three weeks, I've had the following problem:
Sometimes when I am deleting or moving messages from my .mac IMAP Inbox, one
message will simply "take over" another message, duplicating itself and
changing everything EXCEPT the message category. This last bit is what made
me notice it: I suddenly had messages in categories which made no sense.
The second message is just gone from Entourage, leaving two copies of the
first message, often in different categories. This usually seems to happen
to messages adjacent in the Inbox when I act on one or the other. It does
not always happen, maybe one out of ten or one out of twenty messages.
When I go in and look at the IMAP account using OSX Mail App, nothing has
changed, both messages still have their original content. At that point, if
the Entourage-scrambled message is important, I just forward it to a POP
account.
I have now done an advanced rebuild on the Entourage database three times.
Each time the IMAP inbox reloads correctly, but I get the corruption within
a day or two.
The only recent changes I had made before this started happening were Office
X 10.1.5 and OSX 10.2.8.
Any ideas on what I should try next?
Thanks,
David Watson Tag: Problems replying to messages Tag: 29352
Emails returning undeliverable that I did not send
Help,
I keep getting messages back that I did not send as "undeliverable".
I have virus protection from Norton AV 6.0.2 My OS is Mac 9.2.2
Does anyone have an idea why my Entourage 2001 program does
this? Why and how is my Entourage sending out these messages?
Thanks,
Mark Tag: Problems replying to messages Tag: 29351
blocking email
I'd like to be able to block all email messages from certain extensions,
i.e. @abcdefg.com. Can I do that? I see in the rules where you can
exclude certain extensions from being filtered through your rules but
not select certain ones to block completely. Tag: Problems replying to messages Tag: 29348