Sometimes messages wont delete. Fixes on a quit/relaunch. But really
annoyed that I just did that, and then few minutes later, messages wont
delete. Any one know why? Thanks.




OS 10.4.3
Office 2004

Re: Problem deleting messages by Barry

Barry
Wed Jan 04 07:07:09 CST 2006

On 4/1/06 02:12, in article BFE06F00.1315C%studiok4485@hotmail.com, "kevs"
<studiok4485@hotmail.com> wrote:

> Sometimes messages wont delete. Fixes on a quit/relaunch. But really
> annoyed that I just did that, and then few minutes later, messages wont
> delete. Any one know why? Thanks.
>
>
>
>
> OS 10.4.3
> Office 2004
>
>


POP, IMAP or exchange?

--
Barry Wainwright
Microsoft MVP (see http://mvp.support.microsoft.com for details)
Check out the Entourage User's WebLog for hints, tips and troubleshooting
<http://homepage.mac.com/barryw/weblog/weblog.html>


Re: Problem deleting messages by kevs

kevs
Wed Jan 04 20:58:05 CST 2006

POP
Barry



On 1/4/06 5:07 AM, in article BFE178FD.8C36B%barry@mvps.org.INVALID, "Barry
Wainwright [MVP]" <barry@mvps.org.INVALID> wrote:

> On 4/1/06 02:12, in article BFE06F00.1315C%studiok4485@hotmail.com, "kevs"
> <studiok4485@hotmail.com> wrote:
>
>> Sometimes messages wont delete. Fixes on a quit/relaunch. But really
>> annoyed that I just did that, and then few minutes later, messages wont
>> delete. Any one know why? Thanks.
>>
>>
>>
>>
>> OS 10.4.3
>> Office 2004
>>
>>
>
>
> POP, IMAP or exchange?

OS 10.4.3
Office 2004



Re: Problem deleting messages by matt

matt
Wed Jan 04 22:02:17 CST 2006

kevs <studiok4485@hotmail.com> wrote:

> Sometimes messages wont delete. Fixes on a quit/relaunch. But really
> annoyed that I just did that, and then few minutes later, messages wont
> delete. Any one know why? Thanks.

Have you rebuilt the database lately? m.


--
matt neuburg, phd = matt@tidbits.com, http://www.tidbits.com/matt/
Tiger - http://www.takecontrolbooks.com/tiger-customizing.html
AppleScript - http://www.amazon.com/exec/obidos/ASIN/0596005571
Read TidBITS! It's free and smart. http://www.tidbits.com

Re: Problem deleting messages by Barry

Barry
Thu Jan 05 05:50:19 CST 2006

It is possibly an early sign of mild database corruption.

Office vX:
Hold down the option key when starting Entourage and take the first option
('typical rebuild'). If this doesn¹t resolve the problems, then try an
?Advanced Rebuild¹.

Office 2004:
You still call the rebuilder by holding down Option key at launch, but it
now brings up a separate app "Database Utility" (which could be launched by
double-clicking of you wish) that lives in the Office subfolder.

First of all, if you have any Office apps open, a dialog comes up that
offers to quit them.

Then you get a window with a list of your identities to select from, and
four options:

1) It has a new feature "Verify database integrity" option: this should
reduce unnecessary rebuilding. Apparently it's quite sensitive. And see 4)
below.

2) "Compact the database". (Like X's "Typical rebuild").

3) Rebuild the database. (Like X's "Advanced Rebuild")

4) "Set database preferences". Actually there's only one pref: you can turn
on "Verify database in background "which means "run automatically" and let
you know if your database needs rebuilding.





--
Barry Wainwright
Microsoft MVP (see http://mvp.support.microsoft.com for details)
Check out the Entourage User's WebLog for hints, tips and troubleshooting
<http://homepage.mac.com/barryw/weblog/weblog.html>


> From: kevs <studiok4485@hotmail.com>
> Newsgroups: microsoft.public.mac.office.entourage
> Date: Wed, 04 Jan 2006 18:58:05 -0800
> Subject: Re: Problem deleting messages
>
> POP
> Barry
>
>
>
> On 1/4/06 5:07 AM, in article BFE178FD.8C36B%barry@mvps.org.INVALID, "Barry
> Wainwright [MVP]" <barry@mvps.org.INVALID> wrote:
>
>> On 4/1/06 02:12, in article BFE06F00.1315C%studiok4485@hotmail.com, "kevs"
>> <studiok4485@hotmail.com> wrote:
>>
>>> Sometimes messages wont delete. Fixes on a quit/relaunch. But really
>>> annoyed that I just did that, and then few minutes later, messages wont
>>> delete. Any one know why? Thanks.
>>>
>>>
>>>
>>>
>>> OS 10.4.3
>>> Office 2004
>>>
>>>
>>
>>
>> POP, IMAP or exchange?
>
> OS 10.4.3
> Office 2004
>
>


Re: Problem deleting messages by kevs

kevs
Mon Jan 09 23:57:33 CST 2006

Thanks Matt!
I rebuild it at beginning of every month.





On 1/4/06 8:02 PM, in article 1h8noj5.1w2znjp18msf9cN%matt@tidbits.com,
"matt neuburg" <matt@tidbits.com> wrote:

> kevs <studiok4485@hotmail.com> wrote:
>
>> Sometimes messages wont delete. Fixes on a quit/relaunch. But really
>> annoyed that I just did that, and then few minutes later, messages wont
>> delete. Any one know why? Thanks.
>
> Have you rebuilt the database lately? m.
>

OS 10.4.3
Office 2004



Re: Problem deleting messages by Mickey

Mickey
Sat Jan 14 12:26:51 CST 2006

For your information:

You shouldn't rebuild on a regular basis if you aren't experiencing
problems, because it doesn't prevent corruption. However, if you are
experiencing symptoms of database corruption, then you should rebuild.

Here's what Jud Spencer [MS] said:
"There is a small benefit to compacting regularly. Entourage maintains
internal sort tables. Those sort tables are optimized on a compact.

However, you should only choose the rebuild option if your database is
damaged. Many people believe that rebuilding your database will protect you
from future corruption. That just isn¹t the case."

Since problems deleting messages is a sign of corruption, it made sense to
do a rebuild, but there's no reason to do so regularly.

On 1/9/06 11:57 PM, in article BFE88CCD.13462%studiok4485@hotmail.com,
"kevs" <studiok4485@hotmail.com> wrote:

> Thanks Matt!
> I rebuild it at beginning of every month.
>
> On 1/4/06 8:02 PM, in article 1h8noj5.1w2znjp18msf9cN%matt@tidbits.com,
> "matt neuburg" <matt@tidbits.com> wrote:

>> Have you rebuilt the database lately? m.

--
Mickey Stevens (Microsoft MVP for Office:mac)
PowerPoint FAQ featuring PowerPoint:mac: <http://www.pptfaq.com/>
Entourage Help Page: <http://www.entourage.mvps.org/>