> This message is in MIME format. Since your mail reader does not understand
this format, some or all of this message may not be legible.

--B_3288172182_671879
Content-type: text/plain; charset="ISO-8859-1"
Content-transfer-encoding: 8bit

I haven't tried to get help this way before and am quite confused - hope
this reaches someone who can help me...

Problems with my Macintosh Microsoft Entourage, Service Release 1, v.
10.1.0:
This problem started suddenly about a month ago:
Upon opening Entourage, get following error msg:

³This action could not be completed. Mail Error.²

Symptoms:
Main problem is that all commands can only be performed through the top menu
bar. I can no longer start to type an email address in the To: box and have
it offer options (have to go physically to address book and scroll to
correct one and dbl click on it), when I single click on new emails, there
is no display in the window of the email. I have to dbl click on each email
individually and they remain bold unless I reply to that particular email, I
cannot move emails to folders by click/drag ­ I must do it through top menu
bar, etc...

I do have a dial up ISP, in case that matters...

Any ideas? I¹m wondering if I inadvertently hit a function key and turned
something off or ?

Help would be much appreciated.
If I¹m using this help venue, please feel free to correct me -
Thank you! LJ
sj288@usfamily.net

Also, would you please send me an email reply in addition to posting a
response to this as I¹m not sure I can retrieve a posting. Thank you.

--B_3288172182_671879
Content-type: text/html; charset="ISO-8859-1"
Content-transfer-encoding: quoted-printable

<HTML>
<HEAD>
<TITLE>Please help</TITLE>
</HEAD>
<BODY>
<FONT FACE=3D"Verdana">I haven't tried to get help this way before and am qui=
te confused - hope this reaches someone who can help me...<BR>
<BR>
Problems with my Macintosh Microsoft Entourage, Service Release 1, v. 10.1.=
0:<BR>
This problem started suddenly about a month ago:<BR>
Upon opening Entourage, get following error msg: <BR>
<BR>
&#8220;This action could not be completed. Mail Error.&#8221;<BR>
<BR>
Symptoms: <BR>
Main problem is that all commands can only be performed through the top men=
u bar. I can no longer start to type an email address in the To: box and hav=
e it offer options (have to go physically to address book and scroll to corr=
ect one and dbl click on it), when I single click on new emails, there is no=
display in the window of the email. I have to dbl click on each email indiv=
idually and they remain bold unless I reply to that particular email, I cann=
ot move emails to folders by click/drag &#8211; I must do it through top men=
u bar, etc...<BR>
<BR>
I do have a dial up ISP, in case that matters...<BR>
<BR>
Any ideas? I&#8217;m wondering if I inadvertently hit a function key and tu=
rned something off or ? <BR>
<BR>
Help would be much appreciated.<BR>
If I&#8217;m using this help venue, please feel free to correct me - <BR>
Thank you! LJ<BR>
sj288@usfamily.net<BR>
<BR>
Also, would you please send me an email reply in addition to posting a resp=
onse to this as I&#8217;m not sure I can retrieve a posting. Thank you.</FON=
T>
</BODY>
</HTML>


--B_3288172182_671879--

Re: Please help by (=?ISO-8859-1?Q?Corentin_Cras-M=E9neur?=)

(=?ISO-8859-1?Q?Corentin_Cras-M=E9neur?=)
Wed Mar 12 13:42:55 CDT 2008

Jabar <sj288@usfamily.net> wrote:

> Problems with my Macintosh Microsoft Entourage, Service Release 1, v.
> 10.1.0:

you shoudl first update it all the way to 10.1.9,

Corentin

--
--- Mac:MS MVP http://www.cortig.net/wordpress/ ---
http://www.mvps.org - http://mvp.support.microsoft.com
MVPs are not MS employees - Les MVP ne travaillent pas pour MS
Remove "NoSpam" to e-mail me - Retirez "NoSpam" pour m'écrire