I have both the Palm desktop and MS Entourage loaded on my iMac, and I am
not able to perform a syncronisation with MS Entourage. I am successfully
synchronising with the Palm Desktop.

Is there an option where you choose Entourage as the default address book?

I am using the MAC OS X 10.1.4 and Palm Desktop 4.0. And have a Palm Vx

I would really appreciate any help.

Mike Crompton

Re: Palm Synchronising with Entourage by William

William
Sun Nov 30 09:27:40 CST 2003

On 11/30/03 3:49 AM, in article BBEF6DB8.2CD2%crompton_ma@hotmail.com, "Mike
Crompton" <crompton_ma@hotmail.com> wrote:

> I have both the Palm desktop and MS Entourage loaded on my iMac, and I am
> not able to perform a syncronisation with MS Entourage. I am successfully
> synchronising with the Palm Desktop.
>
> Is there an option where you choose Entourage as the default address book?
>
> I am using the MAC OS X 10.1.4 and Palm Desktop 4.0. And have a Palm Vx

Hi Mike!

According to the troubleshooting information for the conduit listed on the
Microsoft website
http://www.microsoft.com/mac/products/entouragex/using.aspx?pid=usingentoura
gex&type=howto&article=/mac/LIBRARY/feature_articles/officex/en_PS5_Tshoot.x
ml, you should have one or the other, but not both enabled. Using both will
result in duplicate records.

What happens if you use them separately? Do they each work?

Also, be sure you're Entourage X has been updated to at least 10.1.2.

Hope this helps! bill
--
William M. Smith
(Microsoft Interop MVP)
In-depth product information
http://www.microsoft.com/technet/