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- Previous
 - 1
 - Best newsgroup for Outlook problems? Non Entourage question here Which newsgroup at msnews.microsoft.com would best handle an issue related to messages stuck in Outlook's Outbox. Windows XP Outlook 2003 Tag: Outlook Tag: 53722
 - 2
 - Shared group calendar with entourage X On our exchange server the only client that cant see the shared calendar is the 1 mac osx user with entourage x. Is this possible or is an upgrade needed. thanks craig Tag: Outlook Tag: 53721
 - 3
 - Hotmail > This message is in MIME format. Since your mail reader does not understand this format, some or all of this message may not be legible. --B_3199369096_10436518 Content-type: text/plain; charset="ISO-8859-1" Content-transfer-encoding: 8bit Running Entourage 11.1.0 on Mac G-5 with OS X.3.9 and using hotmail without difficulty until yesterday when I can¹t receive it. Get error message 39, ³Can¹t receive Hotmail. End of file is reached.² Anyone know what this means? How to fix??? I can get hotmail by signing into Hotmail.com and putting in email and password. Thanks/ Hal --B_3199369096_10436518 Content-type: text/html; charset="ISO-8859-1" Content-transfer-encoding: quoted-printable <HTML> <HEAD> <TITLE>Hotmail</TITLE> </HEAD> <BODY> Runni= ng Entourage 11.1.0 on Mac  G-5 with OS X.3.9 and using hotmail without= difficulty until yesterday when I can’t receive it. Get error message= –39, “Can’t receive Hotmail. End of file is reached.&#822= 1; Anyone know what this means?  How to fix??? I can get hotmail by signing into Hotmail.com and putting in email and pass= word. Thanks/ Hal </BODY> </HTML> --B_3199369096_10436518-- Tag: Outlook Tag: 53720
 - 4
 - Migrate Entourage 2001 to Outlook 2003 (PC) Can anyone tell me if it is possible to migrate emails and address bokk from Entourage to Outlook 2003 for PC? If so, How? Why don't they have an Entourage for PC, as this would make my life a lot easier! Tag: Outlook Tag: 53717
 - 5
 - Mailbox problems. Please help. I have 16 mail accounts that I manage in Entourage. Only 3 of them get much use though, 2 IMAP accounts and one POP. I have about 11,000 received messages between them. After about 5 years of using Entourage, something crazy happened today. Entourage started crashing after being launched for about 10 minutes. After one of the crashes, my mail was all jumbled. Rules were not all attached to their proper boxes. Mail was in the wrong boxes. Junk mail was in normal inboxes. Some mail ended up in deleted items folders. Most disconcerting, the Inbox for the POP account, which has about 10,000 emails in it, is totally empty. I have a saved view that looks at all of my inboxes, and it still sees the mail that disappeared from the POP inbox, but I can't find the messages in any 'real' directories. Any thoughts? This is quite a tragedy for me. -Ben Tag: Outlook Tag: 53716
 - 6
 - Error -50 > This message is in MIME format. Since your mail reader does not understand this format, some or all of this message may not be legible. --B_3199354658_547422 Content-type: text/plain; charset="ISO-8859-1" Content-transfer-encoding: 8bit All of a sudden, in trying to retrieve my Hotmail, I get An unknown error (-50) occurred. Explanation: could not retrieve mail. This error code is not listed, as far as I can tell, on the MVPS Entourage help pages online. Note that I recently rebuilt my database, and also that I just trashed my ~/Library/Preferences/Microsoft folder, but it did not help. Where could I find out what MBU means by that particular code, and how to solve this problem? Thank you for your time. -- Ignat Solzhenitsyn Entourage 11.1.0 -- Mac OS ³Tiger² 10.4.1 PowerBook G4 15-inch 1.25 GHz ³AluBook² - 512 MB RAM Palm OS 5.2.1 -- Palm Tungsten T3 --B_3199354658_547422 Content-type: text/html; charset="ISO-8859-1" Content-transfer-encoding: quoted-printable <HTML> <HEAD> <TITLE>Error -50</TITLE> </HEAD> <BODY> All o= f a sudden, in trying to retrieve my Hotmail, I get An unknown error (-50) occurred. Explanation:  could not retrieve mail. <SP= AN STYLE=3D'font-size:12.0px'> This error code is not listed, as far as I can tell, on the MVPS Entourage = help pages online.  Note that I recently rebuilt my database, and also = that I just trashed my ~/Library/Preferences/Microsoft folder, but it did no= t help. Where could I find out what MBU means by that particular code, and how to s= olve this problem? Thank you for your time. -- Ignat Solzhenitsyn Entourage 11.1.0 -- Mac OS “Tiger” 10.4.1 PowerBook G4 15-inch 1.25 GHz “AluBook” - 512 MB RAM Palm OS 5.2.1 -- Palm Tungsten T3 </BODY> </HTML> --B_3199354658_547422-- Tag: Outlook Tag: 53714
 - 7
 - Images not showing up in email > This message is in MIME format. Since your mail reader does not understand this format, some or all of this message may not be legible. --B_3199348888_734053 Content-type: text/plain; charset="US-ASCII" Content-transfer-encoding: 7bit Entourage 2004 Tiger 10.4.1 G4 New install on both apps. And the images are not showing within my emails. Thanks, kathy --B_3199348888_734053 Content-type: text/html; charset="US-ASCII" Content-transfer-encoding: quoted-printable <HTML> <HEAD> <TITLE>Images not showing up in email</TITLE> </HEAD> <BODY> Entou= rage 2004 Tiger 10.4.1 G4 New install on both apps. And the images are not showing within my emails. = Thanks, kathy </BODY> </HTML> --B_3199348888_734053-- Tag: Outlook Tag: 53711
 - 8
 - Entourage changes fonts I've upgraded my G5 to Tiger; since about that time, Entourage (Office X) has decided that all my email replies should use Geneva smaller as the font, though my preferences are still set for New York medium. None of the other Office apps use Geneva; I've gone so far as to disable Geneva (which I never intentionally use anyway) in Font Book, but it still is the default the software wants to use in replies. Has anyone else seen this, or does anyone have a solution? Tag: Outlook Tag: 53709
 - 9
 - Can you make choose which address to use in a mail merge? (default, home, work, etc.) I recently upgraded to the new Mac Mini with OS X. I exported my old address book from Dynodex to Entourage. I assigned all of the address as "Home address" during the import, which is correct. The problem that I now have is that for all of the new contacts Entourage has assigned the "work address", which is blank, as the default address. When I try to do a mail merge, no addresses come up because it won't let me select "home address" instead of "default address." Is there a work around for this problem. I've been fighting it all morning and I'm very frustrated. Thanks, Ted Tag: Outlook Tag: 53704
 - 10
 - Entourage X with Tiger? Does anybody know about problems using Mac: Office X (i.e. Entourage X) when used on a Powerbook G4 updated to Tiger? Tag: Outlook Tag: 53701
 - 11
 - Entourage crashing in HTML display mode after Tiger Update Any suggestions from the group re what to try to get HTML display functionality in Entourage after Tiger upgrade? When in HTML display mode and clicking on any HTML email, I reproducibly crash Entourage and get MS error reporter (from which I must force quit.) Unchecking HTML display box and going to text display mode fixes the problem but makes it more difficult to quickly read HTML emails. I have spent alot of time on this so far and have done the following: Set Spotlight preferences to exclude Entourage identity folders Upgraded to latest Tiger release Upgraded to latest version of Java Backed up and rebuilt Entourage database; created new identity Reinstalled Entourage Deleted Shutterfly browser plugin Not sure what else to try from here but am open to suggestions . . . I connect to a pop3 server as well as an exchange server (two different email accounts). One other thing I've noticed is that I don't get mail quickly from the exchange server account following the upgrade to Tiger. If anyone has suggestions regarding how to get exchange server and Entourage to update with new email more quickly, I'd be grateful. Tag: Outlook Tag: 53692
 - 12
 - :: Accessing .Mac mail from within a Corporate Structure :: I'm currently not able to access my .Mac account while I'm plugged into our corporate office. Is there a work around for this? I'm using Entourage 11.1.0. Thanks Tag: Outlook Tag: 53687
 - 13
 - Can I silence the error reporting? I'm a long time Entourage user and have up 'till now abided its quirk as it offers more than any other mail client available. The quirk is incessant error reporting on checking mail. I'm sure other clients silently soldier on, muffling the odd server error here and there. I mean the annoying little Error Log dialog and it's cousin the error icon that appears bottom right. I have multiple IMAP acconts on different servers. In fact my moving to a new host recently hasn't stopped the problem which I thought it might. I'm convinced it's not the server. It's either Entourage's failed communication with the server or usual server behaviour that Entourage should cope with but chooses to report. I also have different error messages for the one Hotmail account I look at using it. I get messages like "Lost mailbox lock" and "The server reported an error". I get them quite often, probably on average about ten or so messages over a three hour period. I have a repeating schedule looking at the IMAP boxes every 5 mins and Hotmail every hour. Apart from diagnostic advice I was wondering if there was any way of silencing the errors. Most of them are of little significance. Is there a neat little script that will tell Entourage to just cope? A little tech info: I'm running Entourage 2004 on OS X 10.3.9 on my trusty and stable-as-a-rock G4 533 tower with 1Gb RAM. I'm connected via DSL. My host is decent and no other mail app, while they're generally rubbish, reports these errors. Entourage itself was very recently reinstalled from scratch. Entourage X was just as bad at this. Thanks so much in advance. Any advice or sympathy for the nagged will be much appreciated. Mark. Tag: Outlook Tag: 53684
 - 14
 - EAS (Enterprise Archive System) for Exchange I am the CIO for a firm that uses an archiving product called EAS (Enterprise Archive System) which seamlessly archives mail content and attachments within the Exchange 2003 environment. EAS archives the content of messages while leaving a header stub in the mailbox. With Outlook for Windows and Webmail, a plugin, automatically retrieves the content of a message from the EAS server whenever an archived message is opened or viewed. When EAS is installed, every mail client I have tried, except for Entourage 2004 continues to work with Exchange even if they have no explicit EAS support. If an inbox has 100 messages and 80 messages are archived, all mail clients other than Entourage show all 100 messages. When an archived message is opened, mail clients that do not have EAS support only show the message header. Entourage fails to even retrieve current messages when EAS is installed. It appears to count the number of messages in any folder improperly once EAS is installed and therefore does not retrieve or display expected information. My firm primarily uses Windows, but we have many home Macintosh users that are affected by this issue. My firm is an Enterprise Account and a Premier Service Account. The answer I received last year was that EAS is not supported on the Mac platform. Is MS ready to change that decision? Thanks Warren Jones CIO Pillsbury Winthrop Shaw Pittman LLP Tag: Outlook Tag: 53676
 - 15
 - Re Entourage X Service Release 1 mail reception I use: SBC Yahoo as my ISP I have DSL. I am using OX X 10.3.9 I am using Entourage X Service Release 1 not Entourage 2004. I get frequent messages such as "Could not retrieve mail from the account "....". A unknown error (-3168) occurred. If I retry, I get "mail could not be received at this time. The server for the a/c "....." returned the error "maildrop busy" Your user name and password or security settings may be incorrect. Is this an Entourage bug? Is it specific to my version or does it persist in Version 2004? Is there any work around? Tag: Outlook Tag: 53668
 - 16
 - Export Entourage notes in non-Entourage format? Is there a way to export Entourage notes as something other than an Entourage archive? I'd like to make them searchable in Tiger, possibly by saving them as text files, even in one large document, if necessary. TIA. Tag: Outlook Tag: 53666
 - 17
 - New/Edited Calendar Events disappear from Treo after sync I'm having a strange problem with Entourage 2004 calendar events snyching to my Treo 600. If I create a new event on the Treo or modify an exisiting event, the next time I sync with Entourage, that event is removed from the Treo. It still appears in Entourage, but will not show up on the Treo unless I edit it in Entourage first. I've tried the "Enable sync for these new devices" option in the Entourage conduit, but it didn't effect this problem. Any pointers or help would be appreciated. Thanks, Dave Tag: Outlook Tag: 53665
 - 18
 - Entourage 2004(1.1.1) won't run on Tiger Most users seem to have no Tiger problems. Good that my problem is unusual, as Entourage hangs prevents using Tiger: 1 - As soon as I do anything after launch in Entourage it hangs/beachball - I have to force quit both Entourage and the Microsoft Error Reporter. 2 - Verify database reports corruption - rebuild database, go to step#1, repeat Prep for Tiger install included repair permissions, and diskwarrior clean run. Tiger installed by Archive/Install. I have a duplicate volume running OS 10.3.9. When I boot from OS 10.3.9, connect Entourage to the exact same Office 2004 Identity - no problems. Any suggestions much appreciated! Steve Tag: Outlook Tag: 53660
 - 19
 - e2sync and reccuring events Hello ! Just bought e2sync (1.3.4) to sync Entourage 2004 (10.3.9) and iCal/addressBook. Works fine excepted for recurring events. They don't appear in iCal. Any idea ? Thank you Thierry Tag: Outlook Tag: 53656
 - 20
 - Outlook to Entourage to Outlook Hi, Really sorry if this is something thats been asked a thousand times already but hopefully this is a different slant on it... I need to get rather a lot of data out of a stand alone (that is not connected to an Exchange Server) PC running Outlook into a Mac running Entourage 2004. I have been using Outlook2Mac with mixed results. The Contacts and Emails are fine but the Calendar entries are a mess. I have over 9000 I need to import and it the way of importing them in to Entourage it seems is to open each one individually! If I was importing the data into Address Book it would do it in one simple file... Any ideas...? Also, I may need a contingency to be able to get all of the data back out of the Entourage on the Mac and back onto the Outlook on the PC, anyone any ideas on transferring the other way...? Finally, anybody got experience with the PST import tool that Microsoft has made available...? Does it only work with Outlook 2001 on the Mac or will it work with the PC Outlook too? Could I get the data out of Outlook on the PC into 2001 on the MAc and then PST import from there or will I experience strange things and problems...? Sorry for all the questions but hopefully someone will have the solution...! Thanks in advance, Steve. Tag: Outlook Tag: 53655
 - 21
 - Progress window woes > This message is in MIME format. Since your mail reader does not understand this format, some or all of this message may not be legible. --B_3199256321_1186225 Content-type: text/plain; charset="ISO-8859-1" Content-transfer-encoding: 8bit I hate it! Why won't it go away. Yes it disappears when I press the close window icon but regularly reappears. Is the behaviour different because I am on Exchange? Happens on home imac and work PB. Its annoying when it appears in presentations. Its not an option to disconnect while doing presentations. Please remove ³invalid² to reply directly! ** 10.4.1 ** G4 imac800Mhz 867Mb ** G4 Tibook1Ghz 1Gb ** Office 2004** --B_3199256321_1186225 Content-type: text/html; charset="ISO-8859-1" Content-transfer-encoding: quoted-printable <HTML> <HEAD> <TITLE>Progress window woes</TITLE> </HEAD> <BODY> I hat= e it! Why won't it go away. Yes it disappears when I press the close window icon but regularly reappear= s. Is the behaviour different because I am on Exchange? Happens on home imac and work PB. Its annoying when it appears in presentations. Its not an option to disconn= ect while doing presentations. Please remove “invalid” to reply directly!  ** 10.4.1 ** G4 imac800Mhz 867Mb ** G4 Tibook1Ghz 1Gb ** Office 2004*= * </BODY> </HTML> --B_3199256321_1186225-- Tag: Outlook Tag: 53642
 - 22
 - Newbie Question > This message is in MIME format. Since your mail reader does not understand this format, some or all of this message may not be legible. --B_3199204502_1360038 Content-type: text/plain; charset="ISO-8859-1" Content-transfer-encoding: 8bit I¹ve just started using my Mac Mini. I¹ve already imported my outlook info from my Windows PC. Here¹s my question. How do I get the task list displayed in my calendar view to include the due dates for the tasks? I does this when in the task view, but not when that view is added to the calendar view. Sent using the Microsoft Entourage 2004 for Mac Test Drive. --B_3199204502_1360038 Content-type: text/html; charset="ISO-8859-1" Content-transfer-encoding: quoted-printable <HTML> <HEAD> <TITLE>Newbie Question</TITLE> </HEAD> <BODY> I&#82= 17;ve just started using my Mac Mini. I’ve already imported my outlook= info from my Windows PC. Here’s my question. How do I get the task list displayed in my calend= ar view to include the due dates for the tasks? I does this when in the task= view, but not when that view is added to the calendar view. Sent using the Microsoft Entourage 2004 for Mac Test Drive. </BODY> </HTML> --B_3199204502_1360038-- Tag: Outlook Tag: 53631
 - 23
 - Forcing folder updates in an Exchange account Hello, I'm using Entourage to talk to my Exchange 2003 server and all is well, just not as fast as I'd like. With Outlook when new mail comes in, it's in my inbox right away. With Entourage, when new mail comes in, I don't see it until I get an Inbox update. How do I force folders to update so that I can avoid this delay? Thanks, -brian Tag: Outlook Tag: 53628
 - 24
 - Unsightly line breaks in email Almost always when I send someone a mail message and I get a reply that includes the original message, I can see that where the lines break for the person receiving the message is a LOT different than how I composed the message. To check this out, I just sent myself a message. When I received it and opened it there were all sorts of line breaks that did not coincide with how the message looked when I composed it. Why doesn't the text just wrap at the RECEIVING end the way it does when one is composing the message? And if this is not possible, why isn't there some sort of preference where I could perhaps limit the line length to something like 60 chars, to minimize the possibility of this kind of problem for whoever receives my message?????? Using Entourage X under Panther. Tag: Outlook Tag: 53623
 - 25
 - Entourage with Tiger > This message is in MIME format. Since your mail reader does not understand this format, some or all of this message may not be legible. --B_3199199096_1580199 Content-type: text/plain; charset="ISO-8859-1" Content-transfer-encoding: 8bit I am preparing my Powerbook G4 for installation of Tiger OS10.4. I have OSX 10.3.9. Installed and am using Office:Mac X (with Entourage X v10.1.6), all running quite well so far. Reading all the anguish of people having installed Tiger and the serious problems they have with corrupted file attachments using Entourage 2004 I am wondering if I run the risk of becoming also engulfed with this problem. I am relying heavily on Entourage and can¹t afford spending endless hours seeking solutions to this. Am I setting myself up for a big disappointment or am I just lucky that I did not spend the money (yet) to upgrade to Office:Mac 2004? Some helpful advice would be very appreciated. RH --B_3199199096_1580199 Content-type: text/html; charset="ISO-8859-1" Content-transfer-encoding: quoted-printable <HTML> <HEAD> <TITLE>Entourage with Tiger</TITLE> </HEAD> <BODY> I am preparing my Powerbo= ok G4 for installation of Tiger OS10.4.  I have OSX 10.3.9. Installed a= nd am using Office:Mac X (with Entourage X  v10.1.6), all running quite= well so far. Reading all the anguish of people having installed Tiger and the serious pr= oblems they have with corrupted file attachments using Entourage 2004 I am w= ondering if I run the risk of becoming also engulfed with this problem. &nbs= p;I am relying heavily on Entourage and can’t afford spending endless = hours seeking solutions to this.  Am I setting myself up for a big disa= ppointment or am I just lucky that I did not spend the money (yet) to upgrad= e to Office:Mac 2004? Some helpful advice would be very appreciated. RH </BODY> </HTML> --B_3199199096_1580199-- Tag: Outlook Tag: 53620
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 - 1
 - User Data File Old After Directory Structure Mess In preparation for upgrading to Mac Tiger yesterday I experienced a directory structure implosion :-( Several of my apps, including my Office X suite had to be reinstalled. Before doing this, I located my Microsoft User Data file for Entourage and saved it out to another location. But the "last opened" and "modified" dates on that file both showed August of 2004 even though I have used Entourage daily since then. When I finally opened Entourage after reinstalling, all my personal folders were gone, no rules, no signatures, etc. For some reason it seems to have re-created the user data file to be 9 months ago instead of when it was actually last used. My question: Is that data file ANYWHERE else in the OS X structure, buried deep in the UNIX underpinnings? Anyway to get back to the newer version of the file using the Terminal or anything? The info in my personal folders should have been backed up, of course, but wasn't. It's not completely irreplaceable, but it represented several months of very good info from two subscription lists. Sure would be nice to get it back. Help anyone? Thanks! Tag: Outlook Tag: 53616
 - 2
 - Can't send large or multiple attachments I am having trouble sending large attachments, or multiple attachments from my Entourage program, Version 10.1.4, for Mac. I'm sending image files close to 5MB each, and if I have 3 or more, I can't send them together, even if I put them in one zip file; I keep getting an error message that reads: Error: Mail could not be sent using the account "GBG Photography" Explanation: Mail error. Mailbox is temporarily full; try again later Error: 5552 Does anyone have any solutions? Thanks George Tag: Outlook Tag: 53605
 - 3
 - Can't send large or multiple attachments I am having trouble sending large attachments, or multiple attachments from my Entourage program, Version 10.1.4, for Mac. I'm sending image files close to 5MB each, and if I have 3 or more, I can't send them together, even if I put them in one zip file; I keep getting an error message that reads: Error: Mail could not be sent using the account "GBG Photography" Explanation: Mail error. Mailbox is temporarily full; try again later Error: 5552 Does anyone have any solutions? Thanks George Tag: Outlook Tag: 53604
 - 4
 - How to edit date on a saved message? It thinks it's from 1/27/40 I saved an email message I received (Entourage v.X) to my "Saved Messages" folder but for some reason it got saved with the date of "1/27/40". Now it always stays at the top of the list (which I have sorted by saved date). Needless to say, unless I change it, it will stay there for the next 4 decades, and it's annoying me. Is there any way to change the date on a saved message, and how/why might this happen? Mike Tag: Outlook Tag: 53603
 - 5
 - Entourage 2004 and Exchange Server on Small Business Server Can someone help me please? I am running Entourage 2004 connected to Exchange Server on a Microsoft Small Business Server. I can receive email and attachments without a problem. I can synchronise all my Exchange mail folders, contacts, calendar with the exception of my Outbox and Sent Items folder which do not appear in the folder list. If a create a new mail, it is placed into the Outbox which exists under Folders on My Computer. If I try a Send/Receive, I get an error message saying Entourage isn't properly configured to send mail. The bizarre thing is that if I reply to any email I receive through the Exchange Server account, the mail gets sent. It's just new mail that won't go. I have checked and rechecked all the settings for the Exchange Server account and can't see anything wrong. Also if I use Outlook Web Access on the Powerbook or on a Windows PC I can receive and send mail no problem. If OWA is working what am I missing on the Entourage set up that it won't allow me to send mail I create? Yours in deep frustration Tag: Outlook Tag: 53601
 - 6
 - BIG trouble with Entourage 2004 and Mac OS X Tiger : any kind of Entourage is now for me useless. It is impossible to send any kind of attachement with an email. The attachment file gets corrupted. Tried with pdf, zip, ... same result. This is a MAJOR issue which makes me switch to Mail 2.0 which does not have this problem (and is pretty faster than Entourage by the way, and very cool with Spotlight search indexation, which Entourage does not provide). Any return from Microsoft on this subject ? Didn't see anything around. How do you report such an issue to Microsoft ? I am using FileVault, maybe is it the culprit ?? JL Using Office 2004 Swiss-French version Tag: Outlook Tag: 53596
 - 7
 - Update info Good luck to Dennis T. Cheung, a lead programmer in the Mac BU. Here's hoping someone decent will take your place. Read his entry here about updates to Office 2004: http://www.decheung.com/archives/2005/05/farewell_macbu.html Tag: Outlook Tag: 53588
 - 8
 - Update to Entourage 2004 v.11.1.0 (0400913) ????????? Does anyone know if Microsoft is planning any updates to Entourage 2004 v.11.1.0 (0400913) to deal with Tiger? Tag: Outlook Tag: 53586
 - 9
 - Import mail from Entourage 10.1.1 to Entourage 11 How can I find the correct folder in order to import the mail from my old computer to my new one? I tried copying over the "Main Identity" folder but had no luck. I use Outlook on PC and it has a great export tool. Is there something similar on Entourage 10 that I am overlooking? All I could find was "export contacts". Thanks, Stephanie Sent using the Microsoft Entourage 2004 for Mac Test Drive. Tag: Outlook Tag: 53583
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 - Entourage for Exchange2003 I have 1 Mac OS10.2 with entourage and am looking for instructions on how to get this working. So far I have been unable to get the mac to see the exchange imap server thru the account setup. Any howto's or tips appreciated Thanks Craig Tag: Outlook Tag: 53582
 - 11
 - Address actions When I click 'copy name address to clipboard' it doesn't save the business name which seems very odd. Is there a way of making it do this? Thanks -- Jeremy jeremyatcommunityhypenrelationsdotcoetc Tag: Outlook Tag: 53567
 - 12
 - Searching Entourage Is there any way to search Entourage in a particular folder, and search everything? I know you can either specify the "message" or "title, subject and names" but why can't you do both? Or am I missing something? Please help. Tag: Outlook Tag: 53557
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 - Reply to address In my win edition of Outlook there is an option to have a reply from a sent email go to a different address than that which it was sent from. I can't seem to find it in Entourage. Is it there somewhere? Tag: Outlook Tag: 53555
 - 14
 - Spotlight and Entourage? Does anyone know if/when Spotlight will be able to search Entourage mail as it does Mac Mail? Not very happy with Entourage search advanced function. It misses messages that I know are there. Thanks DB Tag: Outlook Tag: 53554
 - 15
 - Entourage Palm syncing no longer working After upgrading to Tiger on a new dual 2.0 G5, I had no problems syncing Entourage to my Palm Tungsten. It worked for two weeks without a hitch. Suddenly, this weekend, without changing anything on my system, the Palm sync process began generating an endless beach ball in the Entourage conduit. This begins shortly after the Entourage conduit loads to the date book (the address book seems to sync fine). First the Microsoft Error Reporting app opens, then the beach ball begins. Eventually the Palm reports an inability to communicate with the desktop. The Conduit Manager is inaccessible during this time. If I cancel on the Palm it tries for about 10 minutes to cancel, but fails. My only option each time is to force quit. I've upgraded Office with the 1.11 upgrade issued in March. I've also tried deleting the conduit prefs and resetting them, in case it was a corrupted file. I've also rebuilt the data file. Nothing works. Any ideas what I can try next? Tag: Outlook Tag: 53553
 - 16
 - Synch with Blackberry???? Sorry if this is a FAQ, but ... Can I natively synch my Blackberry to Entourage??? Thanks, Jeff Tag: Outlook Tag: 53548
 - 17
 - How can I Synchronize with an Ipaq? (I tried PocketMac ):-( Prior to trying my buying my first Mac, I asked if I would be able to sync with my Ipac PocketPC PDA and I was told, "No Problem". I then had to fight to get the name Missing Sync as a product that could work with Office 2004 on Mac. Then I come to find out that it only has the ability to work with Apple products (Mail and iCal) which clearly did not work for me as an Entourage user. I then called the Apple store and was told about another product called PocketMac. I bought it on 2/13/05 and as of today (5/16/05), it still isn't working. Among my many many problems was the deleting of my address database in Entourage (which included over 800 contacts, many of which were those companies I was speaking with as I was looking for a new job). Support was terrible and today, we decided to give up and after many months of absolute terror, we are giving up and they will be crediting my Visa card as a result. Does anyone have any idea if there is a solution out there (by Microsoft for example) that will sync my Ipaq PDA with Entourage 2004? I'm really hoping to do this instead of having to buy a Palm (which I don't like). Thanks, Richard Tag: Outlook Tag: 53547
 - 18
 - "Reset synchronization" - which way does it go? (Entourage vs. I'm running Entourage v.X on my Mac and using it to connect to an Exchange server at work. My Addressbook seems to differ somewhat from my Contacts (as seen through Outlook Web Access to the server), as does my Calendar. I am told I need to press "Reset synchronization" on the Exchange account Advanced settings tab. What I need to know is: which way will this synchronization go? The data on my Entourage app is correct, and the data in the Exchange server is old and needs to be changed. I would hate to have it change my calendar in Entourage to match the wrong data in the Exchange server. Is Reset Synchronization safe from that perspective? How does it work? Mike Tag: Outlook Tag: 53543
 - 19
 - Entourage Notes Transposed! Using Entourage 11.1 on Tiger (and syncing to Treo 650) I just noticed that at some point a lot of my contacts took on data under the "notes" tab from different contacts. For example, if I have in the notes for a contact "Met 1/1/03," then that same text has arbitrarily applied itself to a half-dozen other contacts (in place of their notes). I do not know if this is a database corruption problem, a synching problem, or something else, but it is very aggrevating. Ideas?? Tag: Outlook Tag: 53542
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 - Sending mail from Entourage via Novell Network. I can receive mail from in-house senders and outside senders just fine. I can send mail to recipients inside the building. I CANNOT send mail to anyone outside the building. I am using OSX.3.9 and Entourage 10.1.4. I get the following error message: error 5550 server did not recognize the recipients or the server refuses to allow you to send mail. 5.7.1 unable to relay... Any ideas? I really need to solve this mess. Any input would be greatly appreciated. Tag: Outlook Tag: 53541
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 - Tasks in Entourage When I use Outlook for Windows I can drag and drop an E-mail into tasks and it will automatically extract the information from the e-mail for me, In Entourage, this does not happen. Entourage does not pull information from the E-mail automatically. Do I have something set up incorrectly or is this by design? Thanks! Tag: Outlook Tag: 53540
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 - Entourage beachballing after Tiger upgrade I've recently upgraded to Tiger and have also recently installed StickyBrain. Shortly after doing so, I've started to have Entourage problems . . . program crashes and beachballs when I click on an email. I've tried the following (multiple times) without success: 1. Configured Spotlight so as not to search in the Microsoft User Data Folder 2. Rebuilt Entourage database and verified integrity 3. Reinstalled Entourage If anyone has any further suggestions or can point me to a fix, I'd be grateful. Tag: Outlook Tag: 53538
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 - Long Standing Delegate Access Issues... We've been having long standing delegate access issues as far as our exchange 2003 cluster and Entourage 2004 goes. Since SSL for the WebDAV service is required to communicate with the Exchange cluster here on campus this makes the delegate user account show up as "Not Connected" in the account window. If you uncheck the WebDAV SSL box then the delegate shows up as connected in the window, but you of course can not communicate properly with the exchange server. If anyone in the MacBU group is listening/reading is there a solution to this? We are running into huge issues with this in the Film School here on campus and need a way to resolve it without compromising the security on the Exchange 2003 cluster. Will this communication issue be resolved in the next update for Entourage? If so, how does someone go about becoming a test user for the updates? Please help. Chris Hart OTI: User Services Campus-Wide Mac Support Florida State University Tag: Outlook Tag: 53536
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 - phantom emails For a while now, correspondents have reported sending me emails that I never receive, or failing to receive emails that I have sent them. The problem has been especially bad in the last few weeks. My question (rather basic, and not Entourage-specific, though I do use Entourage): Is my problem likely to be one with my ISP or with my email service? In other words, if I stick with my ISP but configure my Entourage to use another email service (in my case, that of the university I attended, where I still have email access), how likely is that to solve the problem? Tag: Outlook Tag: 53535
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 - entourage freezes when clicking on an email I was recently sent an email that when I click on it Entourage 2004 always freezes. I'm using Mac OS 10.3.9 Tag: Outlook Tag: 53534

Trying to download my contacts from Outlook 2002. Need help.

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