I can't open files attached to an incoming email. I double-click on
the attachment and nothing happens. I press the "Open" button to the
right of the attachment and get an error message that the file is
corrupted and cannot be opened. Same thing happens if I save the file
and then try and open it. This has occurred for .jpg, .pdf and .doc
files.

I can open the files using Entourage X (which I still have installed on
the same Mac as Entourage 2004).


Any ideas on how to fix this?

Re: Opening attached files in Entourage 2004 by Barry

Barry
Thu Mar 17 06:23:03 CST 2005

On 17/3/05 6:05 am, in article
1111039517.875453.90990@f14g2000cwb.googlegroups.com, "Kevin Klustner"
<kklustner@coastalenvironmental.com> wrote:

>
> I can't open files attached to an incoming email. I double-click on
> the attachment and nothing happens. I press the "Open" button to the
> right of the attachment and get an error message that the file is
> corrupted and cannot be opened. Same thing happens if I save the file
> and then try and open it. This has occurred for .jpg, .pdf and .doc
> files.
>
> I can open the files using Entourage X (which I still have installed on
> the same Mac as Entourage 2004).
>
>
> Any ideas on how to fix this?
>

Sorry, no. I haven't come across this problem before.

What happens if you drag one of these files to the desktop? Can you then
open the file from there?

--
Barry Wainwright
Microsoft MVP (see http://mvp.support.microsoft.com for details)
Seen the All-New Entourage Help Pages? - Check them out:
<http://www.entourage.mvps.org/>


Re: Opening attached files in Entourage 2004 by Kevin

Kevin
Mon Mar 21 10:41:14 CST 2005



Tried to drag to the desktop and open from there. Still no luck.

Kevin

Barry Wainwright wrote:
> On 17/3/05 6:05 am, in article
> 1111039517.875453.90990@f14g2000cwb.googlegroups.com, "Kevin
Klustner"
> <kklustner@coastalenvironmental.com> wrote:
>
> >
> > I can't open files attached to an incoming email. I double-click
on
> > the attachment and nothing happens. I press the "Open" button to
the
> > right of the attachment and get an error message that the file is
> > corrupted and cannot be opened. Same thing happens if I save the
file
> > and then try and open it. This has occurred for .jpg, .pdf and
.doc
> > files.
> >
> > I can open the files using Entourage X (which I still have
installed on
> > the same Mac as Entourage 2004).
> >
> >
> > Any ideas on how to fix this?
> >
>
> Sorry, no. I haven't come across this problem before.
>
> What happens if you drag one of these files to the desktop? Can you
then
> open the file from there?
>
> --
> Barry Wainwright
> Microsoft MVP (see http://mvp.support.microsoft.com for details)
> Seen the All-New Entourage Help Pages? - Check them out:
> <http://www.entourage.mvps.org/>