Jim
Tue Aug 05 21:37:20 CDT 2003
Hi David,
Apparently you have already let Microsoft know which features you would like
to have included in Entourage's support of Exchange server. I'll add my
voice to Beth's asking that anyone who finds specific features lacking in
Entourage X submit feature requests using the feedback feature on
Entourage's help menu.
When submitting such requests, your input will be more effective if you
submit requests for each feature individually and include comments about the
priority of each submission.
David would make 4 submissions. Each submission would be about a specific
feature, say for example "ability to change password." If this were the most
important feature you'd like to have added then say so. It will help the
Microsoft managers decide the priority to assign to implementing each
feature.
The Exchange update is a result of just that kind of prioritization, and it
is a first step in bringing Exchange support to OSX. As you point out,
Outlook 2001 had most of the work done. But now it must be done all over
again for OSX.
Feedback submitted via the help menu is categorized, prioritized, and
tracked in a database. It is all read by Microsoft employees. The newsgroups
are public forums and are not necessarily read by Microsoft employees. Here
it's just customers and volunteers.
-Jim Gordon
Mac MVP
All responses should be made to this newsgroup within the same thread.
Thanks.
About Microsoft MVPs:
http://www.mvps.org/
Search for help with the free Google search Excel add-in:
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http://www.rondebruin.nl/Google.htm>
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In article <BB53FB1D.5D6%dwhite@wizards.com>, David White
<dwhite@wizards.com> wrote:
>
> This update (specifically addressing exchange compatibility) is
> disappointing to say the least. This "update" has less functionality than
> Outlook 2001. My organization uses Exchange 2000 Service Pack 3 and with
> this "release" we are still condemned to the use of Outlook 2001 for a Mac
> client running OS X for everything else.
>
> Microsoft Entourage X 10.1.4:
>
> 1. lacks the ability Windows Outlook has of retrieveing deleted messages
> erased from the deleted items folder.
> 2. does not retrieve Calendar scheduling data properly, resulting in vague
> Error messages.
> 3. does not allow the clients to make a change to their password.
> 4. does not allow clients to open Public Folders...Public Folders is a huge
> resource in our organization. The public folder icon is present in the
> mailbox, but with a padlock on it.
>
> As administrator for almost 200 Macs in a corporate environment, I can't
> overstate the dismay over this product. What changed between this and the
> beta product we criticized for the same reasons.
>