Multiple Mail Accounts / Rules

Version: 2004
Operating System: Mac OS X 10.4 (Tiger)
Processor: intel
Email Client: pop

I have multiple email accounts and I have set them up using the "Allow online access (shows account in folder list)" option. I have also created a rule to send mail to the appropriate boxes. My problem with this is that a copy of the email shows up in MY INBOX (On My Computer, which is very annoying. I select "Move to Folder" and a copy stays in the seperate mailbox and My Inbox. When I want to delete the the last two, they all are deleted.

I also have created several rules for different incoming email and unless I manually say "Apply Rules" everytime I see email show up, it does not work.

Please help.

William
Wed Mar 12 21:34:59 CDT 2008

bronzeone@officeformac.com wrote:
> Version: 2004 Operating System: Mac OS X 10.4 (Tiger) Processor:
> intel Email Client: pop
>
> I have multiple email accounts and I have set them up using the
> "Allow online access (shows account in folder list)" option. I have
> also created a rule to send mail to the appropriate boxes. My problem
> with this is that a copy of the email shows up in MY INBOX (On My
> Computer, which is very annoying. I select "Move to Folder" and a
> copy stays in the seperate mailbox and My Inbox. When I want to
> delete the the last two, they all are deleted.
>
> I also have created several rules for different incoming email and
> unless I manually say "Apply Rules" everytime I see email show up, it
> does not work.

Nothing is wrong. This is how Entourage works with online access.

By default, all messages really do go to the Inbox "On My Computer". The
online access feature allows you to view each account's messages
separately from the other messages. These are not two different folders
but rather one folder and one "filtered view".

As for your rules problem, disable all rules and then re-enabled a few
at a time until you see where something fails. If necessary, delete and
recreate that rule.

Hope this helps!

--

bill

William M. Smith, Microsoft Interop MVP - Mac/Windows
Entourage Help Page <http://entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>

Diane
Thu Mar 13 19:45:24 CDT 2008

On 3/12/08 10:49 AM, in article ee93879.-1@webcrossing.caR9absDaxw,
"bronzeone@officeformac.com" <bronzeone@officeformac.com> wrote:

> I have multiple email accounts and I have set them up using the "Allow online
> access (shows account in folder list)" option.

The online access is not meant to be used an account view of your mail. It's
more of an extra feature to view your mail very similar to an IMAP account.
This is often useful to delete a corrupt message that is causing download
problems.

--
Diane, Microsoft Mac MVP (MVPs are not Microsoft Employees)
Entourage Help Page <http://www.entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>