Multi selecting emails for deletion

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: intel
Email Client: Exchange

Why is it that when I multi select files holding down the "shift" key and using the cursor to move down (or up) a few emails (lets say so I can delete several at a time) that I cannot conversely move up in case I went to far? I think that should be fixed.

William
Sat Mar 29 22:21:49 CDT 2008

Kevinw@officeformac.com wrote:

> Version: 2008
> Operating System: Mac OS X 10.5 (Leopard)
> Processor: intel
> Email Client: Exchange
>
> Why is it that when I multi select files holding down the "shift" key
> and using the cursor to move down (or up) a few emails (lets say so I
> can delete several at a time) that I cannot conversely move up in
> case I went to far? I think that should be fixed.

From what you're describing (I think) this sounds like typical Mac OS X
behavior. Multiple items are selected from the first selected item
through the last. If you reverse course then some message will be
deselected.

Have I misunderstood your problem?

--

bill

William M. Smith, Microsoft Interop MVP - Mac/Windows
Entourage Help Page <http://entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>

Kevinw
Sun Mar 30 10:37:07 CDT 2008

Bill Actually what you describe (I think) is what I want to do. Repeating. Lets say I have the Main Email folder of Entourage open and all the messages are listed by date and I want to delete the first 10 messages. I start at the top, holding down the shift key, and using the cursor down key I begin to select the first ten.....but I accidentally cursor past the 10th one to the 11th one which I want to keep. Still holding the shift key I attempt, with the shift key still held down, with the arrow keypad to reverse direction and cursor up (and more or less un-highlight) the 11th item. It won't do it. It doesn't move up and won't un-highlight. No error message or anything. But it will continue to move down. For sure not the same action as in Outlook 2007 and I would expect to be able to go up or down.

William
Sun Mar 30 12:00:17 CDT 2008

Kevinw@officeformac.com wrote:

> Bill Actually what you describe (I think) is what I want to do.
> Repeating. Lets say I have the Main Email folder of Entourage open
> and all the messages are listed by date and I want to delete the
> first 10 messages. I start at the top, holding down the shift key,
> and using the cursor down key I begin to select the first ten.....but
> I accidentally cursor past the 10th one to the 11th one which I want
> to keep. Still holding the shift key I attempt, with the shift key
> still held down, with the arrow keypad to reverse direction and
> cursor up (and more or less un-highlight) the 11th item. It won't do
> it. It doesn't move up and won't un-highlight. No error message or
> anything. But it will continue to move down. For sure not the same
> action as in Outlook 2007 and I would expect to be able to go up or
> down.

Ah, keyboarding all the way. I see.

This may not be the same behavior in Outlook but it is consistent with
the Mac OS X Finder. That tells me that Entourage is probably using
Apple's own display and interface mechanisms rather than re-creating
their own.

If I go into XCode, provided by Apple and used to build Entourage 2008,
then I see the same behavior shown by Entourage and the Finder.

I use Thunderbird for posting in these newsgroups and Transmit for FTP
and see in them the behavior you're wanting. They may not be built with
XCode but I don't know.

I suspect this issue is an interface issue caused by using Apple's code
rather than the being code created by Microsoft but that's just a guess.

--

bill

William M. Smith, Microsoft Interop MVP - Mac/Windows
Entourage Help Page <http://entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>

Kevinw
Sun Mar 30 13:30:03 CDT 2008

Thanks Bill, for sure it should work the both ways. I've already sent a Feedback Message.

and so it goes.....