Mails aren't check automatically

I am using IMAP and had set the mail checking rate to one minute. Works fine in Apple Mail.

Entourage often does not check the mails automatically. I often have to press cmd+k to get new mails.

Any hints on that.

By the way: I really start to like the new version. Some stuff is really bad, like still having a database and the really bad icons, but the whole system is ok....

Adam
Thu Feb 21 14:51:57 CST 2008

theonehorst@officeformac.com <theonehorst@officeformac.com> wrote:
> I am using IMAP and had set the mail checking rate to one minute. Works
> fine in Apple Mail.
>
> Entourage often does not check the mails automatically. I often have to
> press cmd+k to get new mails.
>
> Any hints on that.

Do you have a schedule? Do you see it go off? What happens? Make sure on the
schedule that you "Click here for account options" and choose the folders to
sync.

Have you tried Live Sync?

--
Adam Bailey | Chicago, Illinois
adamb@lull.org | Finger/Web for PGP & S/MIME
adamkb@aol.com | http://www.lull.org/adam/

William
Thu Feb 21 15:01:54 CST 2008

theonehorst@officeformac.com wrote:

> I am using IMAP and had set the mail checking rate to one minute.
> Works fine in Apple Mail.
>
> Entourage often does not check the mails automatically. I often have
> to press cmd+k to get new mails.
>
> Any hints on that.
>
> By the way: I really start to like the new version. Some stuff is
> really bad, like still having a database and the really bad icons,
> but the whole system is ok....

Go to Tools --> Accounts... and open your Account Settings. Under the
Option tab select Live Sync. If your IMAP server supports this then
Entourage will be updated as it arrives on the server. Otherwise,
Entourage will check mail using the Send & Receive All schedule, which
is set to 10 minutes by default.

Hope this helps!

--

bill

William M. Smith, Microsoft Interop MVP - Mac/Windows
Entourage Help Page <http://entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>

theonehorst
Thu Feb 21 16:12:34 CST 2008

Live Sync did it. Thanks for that quick reply..