Barry
Sun Sep 03 15:53:57 CDT 2006
On 31/8/06 22:02, in article
1157058167.466627.32740@e3g2000cwe.googlegroups.com, "wave"
<brenda@bluewavemarketing.com> wrote:
> I use Entourage 2004 for MAC, version 11.2.5. All the information in
> my address book has disappeared. Any suggestions as how to retrieve
> the data?
>
To quote Diane...
> This is one of the most asked questions.
>
> Most likely you have accidentally moved your data. Hopefully, you have not
> deleted the file. If you have deleted the trash, it's gone. Sorry!
>
> Select Switch Identity and see if your old identity is still listed.
>
> Entourage expects the folder to be in your Documents folder. For OS X users,
> that's the Documents folder in your User's folder.
>
> To find your old database, search for "Microsoft User Data" (without the
> quotes).
>
> If you have not used a new identity in Entourage, then copy the entire
> Microsoft User Data folder to the correct location.
>
> Fix if you have more than one Microsoft User Data Folder...
>
> Move the entire identity folder you want to use to the Office Identities
> folder that Entourage is recognizing. Your identity is named "Main" by
> default. Be sure to rename one so you do not overwrite. Your identity folder
> can contain more than one identity.
>
> Switch Identities to view your old mail. If you have not used the new
> identity, delete it. If you have used it and want to combine the new mail
> with your original database, drag each folder to the desktop from one
> identity. This creates an MBOX file. Switch identities. Drag the MBOX files
> into the folder window of Entourage.
>
> You can delete the old folder after you are satisfied with the transfer.
>
> <
http://www.entourage.mvps.org/faq_topic/identities.html#id2>
--
Barry Wainwright
Microsoft MVP (see
http://mvp.support.microsoft.com for details)
Check out the Entourage User's WebLog for hints, tips and troubleshooting
<
http://homepage.mac.com/barryw/weblog/weblog.html>