> This message is in MIME format. Since your mail reader does not understand
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My apologies if this question has been asked before. I¹m new to the group
and have found it very useful so far.

We have some users who use Entourage at work, but use the Apple Mail client
at home. When they delete messages using the Apple Mail client at home,
they find that those messages are still in their inbox when they come into
work and look at Entourage.

Has anyone run into this before? We are using Exchange 2003 server and the
³deleted² messages also appear in the Inbox of the webmail client as well.

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<TITLE>Items Deleted On Apple Mail Don't Delete Off Of Entourage</TITLE>
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<FONT FACE=3D"Verdana, Helvetica, Arial"><SPAN STYLE=3D'font-size:12.0px'>My ap=
ologies if this question has been asked before. &nbsp;I&#8217;m new to the g=
roup and have found it very useful so far. <BR>
<BR>
We have some users who use Entourage at work, but use the Apple Mail client=
at home. &nbsp;When they delete messages using the Apple Mail client at hom=
e, they find that those messages are still in their inbox when they come int=
o work and look at Entourage.<BR>
<BR>
Has anyone run into this before? &nbsp;We are using Exchange 2003 server an=
d the &#8220;deleted&#8221; messages also appear in the Inbox of the webmail=
client as well.</SPAN></FONT>
</BODY>
</HTML>


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Re: Items Deleted On Apple Mail Don't Delete Off Of Entourage by Diane

Diane
Wed Mar 21 20:37:49 CDT 2007

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On 3/21/07 7:57 AM, in article C226C023.3A04%robert.boggs@chronicle.com,
"Robert F. Boggs" <robert.boggs@chronicle.com> wrote:

> My apologies if this question has been asked before. I¹m new to the group and
> have found it very useful so far.
>
> We have some users who use Entourage at work, but use the Apple Mail client at
> home. When they delete messages using the Apple Mail client at home, they
> find that those messages are still in their inbox when they come into work and
> look at Entourage.
>
> Has anyone run into this before? We are using Exchange 2003 server and the
> ³deleted² messages also appear in the Inbox of the webmail client as well.


I¹m not familiar with Apple Mail, but in Entourage you can select to ³leave
mail on server². Look for a similar option in Mail and uncheck the option.
Do they have Mail set up as POP or IMAP? If it¹s IMAP then that¹s the
problem. Have them set up as a POP account.

--
Diane Ross, Microsoft Mac MVP
Entourage Help Page
<http://www.entourage.mvps.org/>
One of the top five MS Entourage resources listed on the Entourage Blog.
<http://blogs.msdn.com/entourage/>



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>
</HEAD>
<BODY>
<FONT FACE=3D"Verdana, Helvetica, Arial"><SPAN STYLE=3D'font-size:12.0px'>On 3/=
21/07 7:57 AM, in article C226C023.3A04%robert.boggs@chronicle.com, &quot;Ro=
bert F. Boggs&quot; &lt;robert.boggs@chronicle.com&gt; wrote:<BR>
<BR>
</SPAN></FONT><BLOCKQUOTE><FONT FACE=3D"Verdana, Helvetica, Arial"><SPAN STYL=
E=3D'font-size:12.0px'>My apologies if this question has been asked before. &n=
bsp;I&#8217;m new to the group and have found it very useful so far. <BR>
<BR>
We have some users who use Entourage at work, but use the Apple Mail client=
at home. &nbsp;When they delete messages using the Apple Mail client at hom=
e, they find that those messages are still in their inbox when they come int=
o work and look at Entourage.<BR>
<BR>
Has anyone run into this before? &nbsp;We are using Exchange 2003 server an=
d the &#8220;deleted&#8221; messages also appear in the Inbox of the webmail=
client as well.<BR>
</SPAN></FONT></BLOCKQUOTE><FONT FACE=3D"Verdana, Helvetica, Arial"><SPAN STY=
LE=3D'font-size:12.0px'><BR>
<BR>
I&#8217;m not familiar with Apple Mail, but in Entourage you can select to =
&#8220;leave mail on server&#8221;. Look for a similar option in Mail and un=
check the option. Do they have Mail set up as POP or IMAP? If it&#8217;s IMA=
P then that&#8217;s the problem. Have them set up as a POP account.<BR>
<BR>
-- <BR>
Diane Ross, Microsoft Mac MVP<BR>
Entourage Help Page <BR>
&lt;http://www.entourage.mvps.org/&gt;<BR>
One of the top five MS Entourage resources listed on the Entourage Blog.<BR=
>
&lt;http://blogs.msdn.com/entourage/&gt;<BR>
<BR>
</SPAN></FONT>
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