Issue syncing between Entourage and Exchange

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- Previous
 - 1
 - Master Identity, why so many up? I just noticed three windows say: master identity 3, master identity 2, and then the original one. It seems to happen after I close a bunch of folder on left pane, but I don't know. I don't get it. anyone do? thanks 2004 office Tag: Issue syncing between Entourage and Exchange Tag: 87853
 - 2
 - Why the antiquated RULES process still? I was hoping, praying, (and obviously dreaming) that with Office 08 Entourage would bring update and make more modern the entire process of creating rules. But nothing's changed there. In Thunderbird, once you've received an email from someone you can simply click on their email address and make a "Filter" (rule) for that person on the spot. Why isn't Entourage able to do something so easy? Tag: Issue syncing between Entourage and Exchange Tag: 87852
 - 3
 - 2008 My Day bug or limitation if change due date? If I change a task's due date while in My Day, it continues to show on the day's schedule. A workaround is to quit and re-launch My Day. Is that a bug or a limitation? Respectfully, Norm Tag: Issue syncing between Entourage and Exchange Tag: 87847
 - 4
 - Syncing 2008 Entourage to Handhelds The Microsoft plug-in, Handheld Sync Installer, does not work on Entourage 2008. Therefore, I can't sync my Entourage data with my handheld. Is there a new installer and if not, how does Microsoft propose we sync our Entourage data to our handhelds? I happen to have a Treo 650 Smartphone running a Palm OS. I realize there is a jerry-rigged solution that costs money - purchase the Missing Sync, sync Entourage to your Apple programs, and sync our handheld to the Apple Programs using Missing Sync. I purchased that product and it isn't working perfectly, very buggy, it can't even sync my phone to the Apple programs, let alone get over to Entourage (new calendar items - phone to iCal). I'm looking for a solution from Microsoft given my expectation that they won't retreat on solutions where demand is growing, i.e. increased use of smartphones. Tag: Issue syncing between Entourage and Exchange Tag: 87845
 - 5
 - Entourage 2008 Won't Recognize 2004 Identity to Import Backed up my 2004 Office Identity before erasing my hard drive. Reinstalled my OS and a fresh copy of Office 2008. During setup, 2008 would not recognize the 2004 Identity. Entourage database is there at 36MB but won't import. Any ideas? Thanks Tag: Issue syncing between Entourage and Exchange Tag: 87844
 - 6
 - Entourage and Comcast How do I keep a copy of my inbox emails on the comcast website after they are downloaded onto my Entourage inbox? I checked all the preferences on both sites and could not find anything? Tag: Issue syncing between Entourage and Exchange Tag: 87843
 - 7
 - Permanent deleting Hi, is their any short cut keys to do a permanent delete of an email? Right now I have to first delete, and from the deleted file, delete again. Thanks guy Tag: Issue syncing between Entourage and Exchange Tag: 87841
 - 8
 - Links to websites in Entourage Hello Is there anyway to set up a link in Entourage to a website? You can do this in Outlook where you create a folder and then set up home folder properties on it which is pretty much the home page. Is there anything like this you can do it Entourage? Thanks Tag: Issue syncing between Entourage and Exchange Tag: 87839
 - 9
 - can't receive emails opened Entourage this morning and can send but can't receive emails. They are still receiving in Apple Mail but importing from there. Error message says not enough memory. Then says invalid login. Help! Login has not changed. Tag: Issue syncing between Entourage and Exchange Tag: 87837
 - 10
 - Authentication failed because Entourage doesn't support any of the available authentication methods. Anyone have any clue why after a pretty basic IMAP set up following Google's standards - I'd get this error? I just can't figure it out. Thanks much. Tag: Issue syncing between Entourage and Exchange Tag: 87835
 - 11
 - Entourage aggravation - column layout Entourage has a jillion columns in the list view. I like just four. For every folder I have, setting each one up is painful. Not only can I not set a default to say, "All folders should use these columns, and sort this way", but to remove a column, you have to summon a menu for every single column: no "checkboxes in a sub-window, click click click and done", it's "aim your mouse to the column titlebar, right-click for menu, pick the item, aim your mouse again on the column bar, right-click, etc" Driving me crazy. I've probably spent an hour or two of my life so far, doing nothing but laying out the columns the way I want. Really, really hate that. Tag: Issue syncing between Entourage and Exchange Tag: 87828
 - 12
 - Automatic 'Tentative' accept of calendar invitations not working - Hello all, 1) It was with great relish that I removed Office 2004, installed Office 2008, and built a fresh identity recently - because I read that the problem with Entourage not automatically accepting invitations and adding them as 'Tentative' to the calendar had been fixed. My sodding invites still have to be read, and I still have to click one of the response buttons for anything to appear in the calendar. It's caused me to miss meetings in the past and nothing I've tried via Database Verification or Rebuild has helped. Did I miss an announcement regarding a bug here, or does anybody know if I'm missing a very simple setting in Preferences, etc? This one thing in particular drives me insane. 2) Timezones and emails (including invites) - if I email messages from my Exchange (2003) server and my Leopard (10.5.1) MacBook Pro is in say, EST, and I then later move back to PST - the blasted emails remain fixed with a timestamp that reflects when I downloaded them in EST. This is completely the reverse of how things work in Outlook (from about 2000 onwards if I recall correctly). One of the most obvious effects is in the conversation view - older emails appear to be newer, which basically breaks the conversation view. It's the same in the Inbox list although easier to think about and deal with. Frankly, in a corporate office environment people receive lots of email (I get 300 to 500 a day, depending) and lots of calendar invites and updates (I get probably 2 dozen a day) and whilst I love my Macbook, I spend more time managing email than I ever did in Outlook (so much that I'm thinking of moving back). Am I smoking rope or are others in the same boat? Thanks, NickW Tag: Issue syncing between Entourage and Exchange Tag: 87822
 - 13
 - Refresh button in toolbar greyed out Hi I'm trying to customize my toolbar in Entourage 2008. I've added the "refresh" button which supposedly checks for new mail. But it's greyed out and does nothing when I click on it. Does anybody know how this button is supposed to work? Thanks. Tag: Issue syncing between Entourage and Exchange Tag: 87821
 - 14
 - Entourage 2008 - How do I edit (delete) items from my dictionary? Hi I have added a couple of miss spelled words to my dictionary. How do I edit the dictionary so I can remove them? I have Office 2008. Cheers. Robin Tag: Issue syncing between Entourage and Exchange Tag: 87820
 - 15
 - Office 2004 for MAC/Using Exchange server Hi, I have a user with OS-X 10.4 using Entourage (Office 2004 for Mac) connected to our Exchange server. The folders window on the left pane lists "Folders on My Computer" and below that the user name associated with their Exchange account where they normally receive their mail. This user belongs a mail group as well, until recently they have never received mail in the inbox of "Folders on My Computer" Now mail is being directed to both inboxes randomly and becoming quite a headache for this user. I have not been able to find any options to disable the "Folders on My Computer" inbox. Also, the Apple Store was not very helpful either. Any suggestions? Tag: Issue syncing between Entourage and Exchange Tag: 87809
 - 16
 - Different address books I need to set up seperate address books. I am having diffiiculties doing this. I was a previous pc user and microsoft outlook allowed me to make different address books. I do not want to confuse my contacts but it only recognizes them in the original address book. I must say..Ilove the MAC but i am very disappointed with the lack of information I recieved with the software. Tag: Issue syncing between Entourage and Exchange Tag: 87807
 - 17
 - Anyone using Kerberos authentication with Exchange? We have ran into an issue where the Kerberos password is being remembered even though it is being told not to. We also noticed that ever after deleting the account - the Kerberos info remains... Can anyone confirm this? Or offer a suggestion how to stop it? TIA, Justin Tag: Issue syncing between Entourage and Exchange Tag: 87804
 - 18
 - Calendar date will not change from 1970!!!! For some reason when I try and use the calendar to set up an appointment or recurring event the date defaults to todays date (Feb. 8th for instance) 1970. I can type in the correct date or go to it using the calendar icon, it will appear in the field for the date and as soon as I try and save it it changes to 1970. I have the correct date and time set on my Macbook Pro Tag: Issue syncing between Entourage and Exchange Tag: 87803
 - 19
 - HTML format in Entourage 2004 email Hi, when I cut and paste an HTML text from a web page into the body of an email, I am loosing part of the format even if I have clicked the html format. Also if I insert an hyperlink, it is always showing the code behind the hyperlink text. I didn't have this issue qith outlook. Can you help me? Thanks Tag: Issue syncing between Entourage and Exchange Tag: 87802
 - 20
 - Entourage 2008 - garbled emails in Sent Items folder when sent from When I send an email from my handheld pda (a BlackJack running Windows Mobile 5) the message is processed through our exchange server and when I view my Sent Items folder from within Outlook 2007 or Outlook Web Access (OWA) the message appears along with all messages I have sent directly from the desktop - there is no distinction between messages sent via PDA and those sent from the desktop. But, when I view my Sent Items folder from within Entourage 2008, the messages sent via PDA (A) do not have a subject, (B) are time stamped at the time I started Entourage 2008 rather than the time received by Exchange server, and (C) are completely garbled with all of the internet header information and all HTML code etc. I have seen a number of others discuss this problem with respect to Motorola Qs and Blackberry's in various forums and no one seems to have an answer. Is this simply another Entourage incompatibility? Is there an Exchange server issue I can ask our IT manager to look into (we use Exchange Server 2003)? I am trying to eliminate Parallels from my life but Entourage is making it quite difficult ;-) Any tips would be appreciated. Thanks Here are links to other people discussing the same problem. http://www.blackberryforums.com/mac-users-corner/96185-entourage-garbles-messages-sent-bb.html http://www.everythingq.com/forum/mac-and-motorola-q/entourage-and-exchange-q-sent-messages-sync-as-garbled-9217.html http://www.qusers.com/forum/viewtopic.php?=&p=72244 Tag: Issue syncing between Entourage and Exchange Tag: 87798
 - 21
 - Entourage 2004 Tasks I went to print a daily calendar, which includes a list of tasks at the right. However, among the tasks that appear, there are tasks which I have already deleted or completed. Why do they keep showing up there? I might add that these tasks are no longer listed in the main task list or are correctly listed as completed. So what is the daily calendar populating tasks from? It doesn't seem to be clearing itself and repopulating the task list. Yes I have rebooted the system and my computer to no avail. Tag: Issue syncing between Entourage and Exchange Tag: 87797
 - 22
 - Edit subject of received message In Entourage 2004 I used to be able to edit the subject of a received message to make it more appropriate for my filed records. Now in Entourage 2008 I don't seem to be able to do this using the 'Edit Message' function. Can someone show me how to do it or has this functionality been disabled? Tag: Issue syncing between Entourage and Exchange Tag: 87787
 - 23
 - Calendar week view This seems like it should be very basic, but I can't figure out how to do it. When I look at one of the week views, it always shows me all seven days (or five, if I'm viewing work week) of the current week - even if it's FRIDAY. Our campus just switched from MeetingMaker (and glad to be rid of it), but it had one advantage - if I wanted to look at the next several days, it would let me. In Entourage, if it's Friday, I can't look at today and the next several days in my calendar. I have to jump to next week, then I can't see today. Not very convenient for planning out my next several days. The "Next 7 Days" calendar view script that comes with it doesn't work right, because recurring events don't show up on the day they happen - they show up on the day I put them in, which could be months or even years ago. Any ideas? Maybe a feature request for updates? Tag: Issue syncing between Entourage and Exchange Tag: 87786
 - 24
 - Deleting from folders A query for the experts. If I delete mail from entourage folders, they do not appear in the Deleted Items folder. So can they be retrieved? When i deleted an item, I could not 'Undo Move' so is it lost forever ?? Is this a Preferences issue? Tag: Issue syncing between Entourage and Exchange Tag: 87774
 - 25
 - lost Imap folders Hello, After a server rebuild I connected to exchange using IMAP and entourage 2004. Almost immediately all my IMAP folders disappeared and my mail was lost. Short of restoring my mailbox on the exchange server is there ANY way possible to extract my messages from my local entourage ( office ) database file. I poked around in the database file a bit and it appears lots of my messages are still there. How can I get them back? Are there any companies out there that specialize in this sort of recovery specific to entourage? Does anyone know what mechanism is used by entourage to remove the folders? I assume they are really still there in the database file but marked deleted somehow or perhaps my entire mailbox was replaced with a new one and what I really need to do is get back to the original mailbox. Any suggestions are appreciated. Tag: Issue syncing between Entourage and Exchange Tag: 87764
- Next
 - 1
 - Can I turn off the 'reply with only highlighted text' feature? Hi I'm new to Entourage and have 2008. If I have something highlighted in an email and hit reply, only that highlighted text is in quoted in the reply email. I'd like to have the entire email, no matter if I have something highlighted or not. Is there a way to turn off this feature? Thanks Tag: Issue syncing between Entourage and Exchange Tag: 87762
 - 2
 - How do you import contacts from Mac address book into Entourage Just installed Office and like what I see in Entourage (long for the old days in Outlook since moving to the Mac). Everything imported over, except for the entries in my Mac address book. Tried dragging over, but that wouldn't work either. Is there a way of doing this? Otherwise, I might as well go back to Mac Mail. Tag: Issue syncing between Entourage and Exchange Tag: 87755
 - 3
 - Rules > This message is in MIME format. Since your mail reader does not understand this format, some or all of this message may not be legible. --B_3285249941_2060472 Content-type: text/plain; charset="US-ASCII" Content-transfer-encoding: 7bit How do I get rules to automatically run? It seems I have to manually run them --B_3285249941_2060472 Content-type: text/html; charset="US-ASCII" Content-transfer-encoding: quoted-printable <HTML> <HEAD> <TITLE>Rules</TITLE> </HEAD> <BODY> How do I get rules to automatically run?  It seems I have to ma= nually run them </BODY> </HTML> --B_3285249941_2060472-- Tag: Issue syncing between Entourage and Exchange Tag: 87741
 - 4
 - Exporting contacts by category I have 3000+ contacts and want to export only certain groups as a tab deliniated file. Cannot figure out how to do this. It only lets me export the entire data set. Or, alternately, if I could export the entire contact list but have it include the category listings, that would work too. Any ideas? Tag: Issue syncing between Entourage and Exchange Tag: 87723
 - 5
 - Edit message subject titles I just upgraded from Office 2004 to office 2008. The upgrade no longer allows the subject to be edited. Has anyone else experienced this problem? Have you figured a way around it? Tag: Issue syncing between Entourage and Exchange Tag: 87722
 - 6
 - Printing Day View from Entourage Calendar comes up empty... No events or tasks show up when I try to print a single day view from my Entourage Calendar. Events and tasks show up just fine when printing from the week or month view, only day view comes up empty. Any suggestions to correct this problem? Tag: Issue syncing between Entourage and Exchange Tag: 87721
 - 7
 - HP Officejet 6310 All in One printer Can anyone help me with setting printing preferences, i.e. fast draft mode to save ink? Thanks. Tag: Issue syncing between Entourage and Exchange Tag: 87720
 - 8
 - Category What are the default categories in Entourage? Tag: Issue syncing between Entourage and Exchange Tag: 87719
 - 9
 - Email address in new emails Entourage 2008 stores email address in the new email function. How can I delete them that are not tied to an address card? Thank you Tag: Issue syncing between Entourage and Exchange Tag: 87709
 - 10
 - Tip: setting font size for newsgroup messages coming from Mactopia If you are using the Entourage 2008 newsreader (haven't tested this in 04) you can set the font for HTML to actually change the font for messages that are coming from the Mactopia interface. For me, they are too small so this option is an eye saver. If there is no explicit font declaration code set in a messages, Entourage can override and use your default HTML code settings. Messages currently coming from Mactopia have no declared setting. To set preferences: In the menu bar under Entourage select Preferences --> Fonts -- Diane, Microsoft Mac MVP (MVPs are not Microsoft Employees) Entourage Help Page <http://www.entourage.mvps.org/> Entourage Help Blog <http://blog.entourage.mvps.org/> Tag: Issue syncing between Entourage and Exchange Tag: 87700
 - 11
 - Sending email to a group I keep getting error messages every time I try to send an email to a group I have set up in my Entourage address book. I am trying to send a short email with three low res (72 dpi) JPGs attached. It will not work! Any ideas? Thanks, MEW Tag: Issue syncing between Entourage and Exchange Tag: 87683
 - 12
 - Entourage syncs all emails to inbox from exchange? I've just recently purchased an imac to compliment my macbook. I have set them both up with entouage and sync to an exchange. However, whenever I open entourage it downloads all the emails from all the folers (including sent items) straight into my inbox! It then takes forever for me to clean it up and works fine. However if I then move to the other Mac the same thing happens again! Desperate for any help you could offer! Tag: Issue syncing between Entourage and Exchange Tag: 87680
 - 13
 - automate email send I would like to be able to send the same email to the same address [a reminder] every other day. How do I automate this task. Tag: Issue syncing between Entourage and Exchange Tag: 87678
 - 14
 - Entourage- folder list keeps closing...why? Every time I launch entourage, the folder list is closed. I go to view, then check it and it opens, but closes automatically again forcing me to reopen it upon the next launch. Very annoying, this prob. just arose a few days ago- have been using entourage for years and this is a first. Any ideas for a fix? Please advise- Thanks, Andrew Tag: Issue syncing between Entourage and Exchange Tag: 87669
 - 15
 - Internet Headers and Source Code My Entourage 2004 has the option to view "internet headers" and "source" for emails under the view menu. When looking for the same at a friend's house with Entourage 2008, I could not find these options. Am I missing something? Thanks.. Tag: Issue syncing between Entourage and Exchange Tag: 87667
 - 16
 - Archive support on Exchange 2007 using Office 2008 for Macintosh At my company we are running Exchange 2007, pc users are on Office 2007, I am testing Office 2008 on my Mac. Have I overlooked it or did Microsoft NOT include the ability to archive old email to the server in 2008 as you have been able to do on PC side for years????? Tag: Issue syncing between Entourage and Exchange Tag: 87658
 - 17
 - MLM "override default reply behavior" doesn't work I can't get Entourage to override the default List reply behavior. Any ideas? I've repaired permissions and am updated. Entourage 2004 11.3.6 on a iMac. Thanks Rob Tag: Issue syncing between Entourage and Exchange Tag: 87657
 - 18
 - Calendar View My question concerns Calendar view. I set it to display the week but every time I go away, say to email, and return, it starts on day view. How can I stop this happening please. Thanks, Roy Tag: Issue syncing between Entourage and Exchange Tag: 87652
 - 19
 - Recall emails Hello, I am using Entourage for my emails for work, and I see that it doesn't allow to recall emails like Microsoft Outlook. Does the latest edition of Entourage have this feature? Tag: Issue syncing between Entourage and Exchange Tag: 87651
 - 20
 - Deleting email New to the forum. In Entourage (Office 2004) v11.3.6 running Leopard. I cannot seem to delete certain emails in my inbox. I delete by right clicking then delete, by using the toolbar delete, by opening then deleting, flagging it as Junk then doing a delete, Moving to another folder. They remain in my inbox. I do a Purge Deleted items and they still remain. The problem emails appear to be random (some corporate internal, some from outside, some SPAM that makes itself through). Is there additional cleanup required? Thanks in advance. Tag: Issue syncing between Entourage and Exchange Tag: 87647
 - 21
 - No free/busy info for 2003 mailboxes, but okay for 2007 mailboxes I'm using Entourage 2008. We have two Exchange servers - one 2003 and one 2007 with about 1/2 of the office's users on each. I get free/busy info for the users with Exchange 2007 mailboxes (mine is also on 2007), but no info is available for the Exchange 2003 mailbox users. Using either Outlook 2003 or Outlook 2007 as the client, I can get free/busy info for everyone, which convinces me that the two servers are replicating properly. I'm about 99 percent sure I could get free/busy info for everyone when I used Entourage 2004. Anyone have any ideas? Thanks. -steve Tag: Issue syncing between Entourage and Exchange Tag: 87644
 - 22
 - Changing fonts How do I change my font in address book? It defaulted to a very hard to read font. Also, how do I change the font for the "new email" box that shows up in the lower right corner...again...very hard to read font. Thanks!! Tag: Issue syncing between Entourage and Exchange Tag: 87642
 - 23
 - New Entourage user I'm a new entourage user, but with the help of some friends have gotten used to it. I'm trying to connect with my work Outlook e-mail account and have been able to do so...to the point of only sending from my newly created address. However, I cannot receive e-mails and am not sure why? I've set up the POP settings and the outgoing mail settings...so not sure what else to do. Help? Tag: Issue syncing between Entourage and Exchange Tag: 87639
 - 24
 - Entourage & font colour crashes I am using Entourage 2004 on a brand new MacBook Pro running Leopard. When I am writing an email (in HTML) and click on the font colour (to choose to highlight selected text in a different colour) it automatically "crashes" and informs me that it had to unexpectedly had to quit. It offers me at least the chance to relaunch and saves the email in Drafts (so kind of them) but what gives?? I'm relatively new to Mac, figures the problems I'm encountering are still Microsoft related! Any help or insight would be greatly appreciated! Kevin Tag: Issue syncing between Entourage and Exchange Tag: 87635
 - 25
 - Hide or delete "On My Computer" local mailbox We are moving to Entourage 2008 to replace Outlook 2001 (Yikes! I know!) and actually so far everything is working well except a few of my test users get confused because every now and then they click "On My Computer" for either their mail or calendar which is empty and then think something broke. I was wondering if there is any way to simply delete the local mailbox or at least hide it from view so its less likely to be accidentally clicked. Besides that (and having to do some redirection because of network home folders) everything seems to be working good though. Thanks! Josh Tag: Issue syncing between Entourage and Exchange Tag: 87633

I use Entourage 2008 hooked up to my corporate Exchange server. It has been working great until recently I have had some synchronization issues where I have deleted/moved messages in Entourage but they do not get deleted/moved on the Exchange server. For example, I have a SmartPhone where changes made in Entourage are reflected on the phone. That is, once again, until recently. I loaded a parallels session and ran outlook and it matches the phone and not Entourage. 
 
Anyone run into this?

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Re: Issue syncing between Entourage and Exchange by William

William
Fri Feb 08 23:14:25 CST 2008

bcfoster@officeformac.com wrote:
> I use Entourage 2008 hooked up to my corporate Exchange server. It has
> been working great until recently I have had some synchronization issues
> where I have deleted/moved messages in Entourage but they do not get
> deleted/moved on the Exchange server. For example, I have a SmartPhone
> where changes made in Entourage are reflected on the phone. That is,
> once again, until recently. I loaded a parallels session and ran outlook
> and it matches the phone and not Entourage.
>
> Anyone run into this?

What do you see if you use Safari to view your account? Assuming you're
connecting to your Exchange Server on the same network use the back-end
server address where you account resides. It should look something like:

<http://exchange-server.internal-domain.com/exchange/username>

Does it match what Entourage displays?

--

bill

William M. Smith, Microsoft Interop MVP - Mac/Windows
Entourage Help Page <http://entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>

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