Inbox issue

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: Power PC
Email Client: pop

Hi
At some stage during the various upgrades to Leopard and Office 2008, my Entourage inbox has stared showing the computer's owner name rather than the specific recipient name in the 'to' column.
There are three users here, and we have to open the message to see who was meant to receive it. It's shown like this: ownername<sally@isp.com>.
I can't seem to find the source of the problem. There's nothing in the account settings within Entourage, which suggests that it occurred when I installed Office 2008. I have no idea how to change any other setting in Office.
Any suggestions for a fix?
Thanks
Stefan

William
Fri Jul 18 22:29:59 CDT 2008

person_s@officeformac.com wrote:

> At some stage during the various upgrades to Leopard and Office 2008,
> my Entourage inbox has stared showing the computer's owner name
> rather than the specific recipient name in the 'to' column. There are
> three users here, and we have to open the message to see who was
> meant to receive it. It's shown like this: ownername<sally@isp.com>.
> I can't seem to find the source of the problem. There's nothing in
> the account settings within Entourage, which suggests that it
> occurred when I installed Office 2008. I have no idea how to change
> any other setting in Office. Any suggestions for a fix?

Hi Stefan!

Have a look at my blog post about something similar. This may be what
you're seeing.

"This bug is really a new feature in SP1"
<http://blog.entourage.mvps.org/2008/06/new_sp1_feature_could_be_mistaken_for_a_bug.html>


--

bill

William M. Smith, Microsoft Interop MVP - Mac/Windows
Entourage Help Page <http://entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>
YouTalk <http://nine.pairlist.net/mailman/listinfo/youtalk>

person
Sat Jul 19 04:29:50 CDT 2008

He's right!
I entered the names in to the Entourage address book - and bingo!
All fixed.
Funny sort of 'feature'.