Diane
Mon Dec 29 13:08:18 CST 2003
On 12/28/03 5:16 AM, in article BC148840.F5C7%b.rey@DontSpamMe.mvps.org,
"Bernard REY" <b.rey@DontSpamMe.mvps.org> wrote:
> Brett George wrote :
>
>>>> I have moved to a new computer (Mac G4) and need to transfer all my
>>>> data from Entourage X to Entourage X. The import function does not
>>>> recognize E-X, only the 2001 version. How do I do this? I know there
>>>> has to be a way to save ALL my email, rules, folders, etc. Has anyone
>>>> run into this? And how do I solve it?
>>>
>>> You don't need to import; simply copy over your Microsoft User Data folder
>>> from the old computer to the new one.
>>
>> I tried that initially. Didn't work. The program wouldn't even open
>> up.
If the Entourage will not even open, you need to solve that first. Do any of
the Office applications open?
The next step would be to create a new User in System Preferences and try to
open Entourage there. If it opens, then you have problems in the other User
folder. If Entourage does not open with a blank identity now, you have other
problems.
One option would be to use "Remove Office" then install from the CD and
update.
"Remove Office" is located in the Value Pack folder on the Office X CD.
You'll need your CD key when you install.
You need three updaters:
Office 10.1.2
Office 10.1.4
Office 10.1.5
Download links here:<
http://www.entourage.mvps.org/version.html>
Let us know how this goes.
>>It gives me an error message saying it cannot open without the
>> original installed files. Or something very close to that. I tried
>> moving over the Microsoft User Data and I tried just moving the files
>> within the folders. No dice. I know that's supposed to work, but it's
>> not for me. I'm wondering if I shouldn't move the MUD over before I
>> install E on the new machine. Whattaya think?
You can move over prior, but I don't think this is your problem. Do you have
two document folders?
>
> Just a guess: this may be a permissions problem. If you don't use the same
> Mac OS X user's identity, it may well be you don't have the permission to
> open the files. So you should check the permissions (using the "Get info..."
> option in the Finder's "File" Menu) and change them if needed.
It's always best to name the identity the same as the old computer when you
are moving over files.
--
Diane Ross
Mac MVP
Entourage Help Page <
http://www.entourage.mvps.org/>