martin
Fri Dec 07 23:43:24 PST 2007
Hi Diane
many thanks, I should have also added :
two identities in the MUD folder DES and MAIN, and the 1-387 windows are
named DES Identity 1, 2, 3 etc
I will not be able to carry out your instructions until I revisit this
person on Monday
rgds
MS
"Diane Ross" <diane@invalid.entourage.mvps.org> wrote in message
news:C37F3926.9205%diane@invalid.entourage.mvps.org...
> On 12/7/07 2:19 PM, in article u39$98ROIHA.4176@TK2MSFTNGP02.phx.gbl,
> "Martin Shaw" <martin.shaw@virgin.net> wrote:
>
>> one of my clients has Office 2004 and his entourage when opens - takes
>> over
>> half an hour and loads 387 identities please advise on
>> how to remove these and prevent this from happening.
>> thank you
>
> It's impossible to open more than one Identity at a time. I'm guessing you
> mean 387 windows are opening.
>
> Look in Documents folder --> Microsoft User Data folder --> Office 2004
> Identities folder. How many Identities do you see there?
>
> If you move the Identity (named Main by default) to the desktop and
> re-launch Entourage does it open with a new Identity? Did just one window
> open?
>
> If yes, then move your Identity back to the MUD folder and rebuild the
> database. I believe the preference for open windows is in the database. IF
> not move the Microsoft folder in User's Library Preferences folder to the
> desktop and rename it. Let Entourage create a new preferences folder.
>
> Let me know how this works.
>
> --
> Diane, Microsoft Mac MVP (MVPs are not Microsoft Employees)
> Entourage Help Page <
http://www.entourage.mvps.org/>
> Entourage Help Blog <
http://blog.entourage.mvps.org/>
>
>