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- Previous
 - 1
 - Address Book/Contacts List & Junk Mail Filtering in Entourage/Exchange configuration I have to nominally separate but related questions regarding the Address Book/Contacts List in 11.2 when tapping into a Exchange server. 1. What logic is used to divide up the Address Book when upgrading to 11.2? I understand that groups are perforce part of the Address Book, but in at least a couple of instances, I've had clients who get some of their individual address book entries moved to the Exchange Contacts List, while some remain local. I don't understand why this occurs. 2. When you note a message as "Not junk mail" and choose the Add sender to Address Book option, it goes to the local Address Book. Will it also look at the Contacts list on the Exchange server to assist in spam filtering? If so, perfect. If not, it's a major inconvenience, because it essentially results in a requirement that two address books be maintained, if you want those addresses available via OWA. Thanks for any help you can offer on these questions. Tag: Icons missing Tag: 59667
 - 2
 - Trouble Sending Email With Entourage and POP account Hello All, Looking for some help. I've used Entourage to connect to my Comcast POP account successfully for the last couple of years. This morning when I launched Entourage, I received my emails to my Inbox just fine, but when trying to send emails, I received the following error message: Error: Permit Denied Explanation: Cannot send mail. The SMTP server does not recognize any of the authentication methods supported by Entourage. Try changing the SMTP authentication options in Account settings or contact your network administrator. Nothing has changed with my account settings, but to play it safe; I deleted my current Account Settings and established new ones only to receive the same error message. Can anyone offer any advise or suggestions? Many Thanks! Brian Tag: Icons missing Tag: 59662
 - 3
 - Public folders Does anyone know why every time you launch entourage, it has to download all the messages in a public folder? It used to keep all the messages and just synchronize them. Is there something you have to do to have it just download the news messages? Tag: Icons missing Tag: 59660
 - 4
 - Entourage deletion problems I have an issue where emails I mark for deletion from my IMAP account sometimes don't disappear from my Inbox and Junk Email folders. It's also not that they remain with a line through them--there isn't even a line. I also have a problem with email forwarding (I think). My IMAP account is set to forward to my Gmail account, both of which I have as accounts in Entourage. It used to be the case that an email sent to my IMAP account would show up in the IMAP inbox and the "Folders on my Computer" inbox. Now, emails are spontaneously moving from my "Folders on my Computer" inbox to the IMAP inbox, creating multipe copies there. I don't think those emails are actually showing up on the server (though they might be). Any help would be appreciated. Tag: Icons missing Tag: 59657
 - 5
 - Entourage 2001 version 9.0.6 data corruption Right after applying the Office 2001 Update 9.0.6, I noticed somme attachments of received messages are damaged, most notably compressed files. The problem affects received attachments encoded using "base64" as "application/octet-stream" when their size is not a multiple of 3; they loose the one or two last bytes. It is reproducible. With SimpleText, create a file containing exactly 4 letters. Save it. Make a duplicate. Change the file type of the duplicate to "xxxx". Send both files as attachment in an email to self, with the default attachment settings (AppleDouble, no compression). Receive the message and extract the two attachments. Change the type of the duplicate file back to "TEXT". Notice that the content is truncated to 3 chars, while the same file sent as "TEXT" is OK (both are encoded as "base64", but only the "xxxx" one is sent as "application/octet-stream". As a workaround, drag the whole received email to the desktop, which saves it as a file with the undecoded attachment; then extract the attachment using Stuffit Expander 7.0.3 (version 6.0.1 will not do). The faulty code appears to be in the library "Microsoft Framework 2001" version 9.0.6 (8320). The problem is cured by reverting to "Microsoft Framework 2001" version 9.0.5 (7407). Unfortunately, this library is destroyed by the Office 2001 Update 9.0.6, and there is not legal source for it that I could locate on the net. Also, Entourage 2001 version 9.0.6 is still affected by several unrelated bugs that pleague earlier versions: - When decoding an attachment encoded as quoted-printable, and the last byte of a 65536 byte block is either a space or a tab, it is lost. This tends to randomly corrupt big attachments encoded as quoted-printable, including text-only PDF files sent by some some Unix mailers which notice the base64 version would be bigger. For a test case, see http://fragrieu.free.fr/QuotedPrintableBug.sit - When decoding an attachment encoded as quoted-printable, and a line ends without the = sign, Entourage decodes this line-ending as 0x0D, when RFC 2045 unambiguously prescribes it should be decoded as 0x0D 0x0A. This tends to corrupt PDF files encoded as quoted-printable by (another) Unix mailer. - When sending text in a message (HTML or text-only), Entourage creates line breaks to respect the 76-character limit of RFC 2045, THEN encode some special characters (dicriticals, the = sign..) using the = sign as prefix. The result is often lines that are longer than 76 characters, and this is NOT compliant with RFC 2045. This is especially nasty in France, where we use a lot of diacriticals, and many recipents see extra line breaks. Demonstration: Make an HTML email with a line containinng 50 times the sign = between two empty lines. Save. Examine the source. Francois Grieu Tag: Icons missing Tag: 59650
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 - Cannot send w/wireless Hi: Powerbook G4, Entourage in Office 10.1 I tried changing the port to 587 which works with the Aple email program, no go. Does anyone know what settings need to be in Entourage preferences? Thanks. Tag: Icons missing Tag: 59646
 - 7
 - Mark for Deletion I have a client who recently upgraded from Outlook Express to Entourage 2004 (11.2.0). She would like to have her mail marked for deletion (with the Big red X and the line through it) instead of moved to the Deleted Items folder. I can't find a way to set that for her. Does anyone know if this is a possibility? or is this option gone now that she's on Exchange? (Personally, I always disliked the Mark for deletion so I didn't even notice it was gone till this morning.... <grin>) -Peggy Tag: Icons missing Tag: 59645
 - 8
 - Error 5550? From time to time Entourage won't let send a reply to a hotmail address with whom I regularly email. when I hit send, I get a message saying "the message in your outbox cannot be sent using the account "Wendy". The server does not recognize recipient or the server refuses to allow you to send mail. Permit Denied. Error 5550." I can generate and send email to other people (and they receive it). This happened once before and Comcast advised deleting the email, rebooting the computer and starting over. It worked then, but not this time. Is this a program issue or something going on at Comcast? Any insights? Tag: Icons missing Tag: 59644
 - 9
 - Switching from IMAP to POP I am on Entourage 2004, version 11.2. I have several IMAP accounts which I would like now switch to pop accounts so that I can funnel all of my incoming mail into 1 inbox. Any suggestions? Thank you Tag: Icons missing Tag: 59643
 - 10
 - Switching from IMAP to POP Any efficient ways to swich all my IMAP accounts to POP? Thanks Tag: Icons missing Tag: 59642
 - 11
 - Automatic character set problem (sending messages) (OS 10.4.2, Entourage 2004) The "Automatic" setting on the Character Set menu does not seem able to select the correct character set depending on the text actually typed. For example with the Greek (ISO) setting one needs to specifically select it from the menu when composing the message in order for it to be legible by the recipient. The corresponding codes in the received messages are the following (from "view source"): Greek text or mixed greek and latin characters sent with "automatic": Windows-1254 Latin charactes with US keyboard sent with "automatic": US-ASCII Greek characters sent with the Greek (ISO) command: ISO-8859-7 (this is the one that works). I have created a keyboard shortcut for selecting the right set, but it is easy to forget to do it and it would be nice if entourage would automatically select the correct one. Please let me know of any solutions or tell me a way to report this as a bug. Many thanks George Tag: Icons missing Tag: 59640
 - 12
 - Sent Items doesn't update when sending messages from Entourage I have a G5 with 10.4.1 and Entourage 2004 (SP2) and a PC with XP Pro (SP1) and Outlook 2003 (SP2). Both in a corporate environment, connected to Exchange 2003. What's strange is, when I send mail (from either computer), the sent items folder on Entourage only reflects mail sent from Outlook. If I want to look at mail I sent from Entourage I have to look at the Sent Items folder on Outlook. Unless I empty cache from the Sent Items folder in Entourage - then it will update with every sent item that's on the Exchange server (this is obviously time consuming and I have to do it every time I want to update the Sent Items). This problem does not exist in Outlook. Outlook has every message I've ever sent from my Exchange mailbox. The same Exchange account is being used on both computers. This problem existed before upgrading to SP2 in Entourage but I don't think it existed before our Exchange admin upgraded to Exchange 2003. Could this be because of the Exchange upgrade? Any help is appreciated. Tag: Icons missing Tag: 59638
 - 13
 - Very Very slow sync to exchange 2000 We are having trouble with a very slow synchronization between Entourage SP2 and exchange 2000. I installed SP2 last week on a couple of machines and tried to get a couple of us in the office setup on it to test it out. After setting up the account, it starts to sync to exchange, but seems to be going at much bellow normal speed. Each email seems to take a couple of minutes to download, and as I have around 3000 emails, it was still trying to sync after 2 full days and nights! I temporarly gave up in the end and went back to IMAP, and all the email came down very quickly. Anybody else had this, or know what it may be? Thanks Tag: Icons missing Tag: 59634
 - 14
 - Entourage 2004 and multipart/mixed bug Entourage 11.1 (and 11.2) has a problem showing following message. It only shows later attachment but not the first text part. If I reply/forward this message Entourage shows the text. (I have tried turning off the complex HTML setting and it did not help here. Which is natural as the text part do not contain HTML) So it seems that Entourage has a bug in its multipart logic. Content-Type: multipart/mixed; boundary="----=_Part_3_7907968.1129641890802" ------=_Part_3_7907968.1129641890802 Content-Transfer-Encoding: quoted-printable Content-Type: text/plain; charset=UTF-8 SOME TEXT ------=_Part_3_7907968.1129641890802 Content-Transfer-Encoding: 7bit Content-Type: text/calendar; charset=us-ascii; name="www.open-xchange.org/appointment.ics" Content-Disposition: attachment; filename="www.open-xchange.org/appointment.ics" BEGIN:VCALENDAR METHOD:PUBLISH END:VEVENT END:VCALENDAR ------=_Part_3_7907968.1129641890802-- Tag: Icons missing Tag: 59631
 - 15
 - Is it possible to merge Entourage 2004 data? Help please. I am running Office 2004 and OS 10.4.2. By some mysterious means, I seem to have created (?) multiple identities, even though I have only one e-mail account. Is there a way I can merge the contacts, in box messages etc into my one main identity? Some of the identity files seem large (420MB) and I don't want to loose anything. Hopefully a merge would also eliiminate dplicates, I'll manually delete duplicates rather than type stuff over. Searching the KB produced no results. Thanks for any assistance, Neophyte PS Please keep all instructions simple as I am the opposite of knowledgable. Tag: Icons missing Tag: 59626
 - 16
 - Ent X IMAP messages flagged as read without being read I've got a problem in the office where one system, running Entourage v.X is flagging messages in the IMAP Inbox as read even though they have not been read by the user. This just started happening a week or so back. I've not been able to find a logical explanation for the problem. There are no IMAP rules in place. Messages are *not* set to be flagged as read if displayed in the preview pane for any length of time. This person doesn't even use the Preview pane. I'm 99% certain that he (or someone else) isn't reading the messages from another machine and changing the flags remotely. I've done both typical & advanced rebuilds already-no change in state. Next on my list is a complete new identity (export contacts & calendar, then re-enter email info from scratch), but I'd rather not go that route. Any other suggestions on where I should be looking? Thanks. Cheers, Jon Tag: Icons missing Tag: 59616
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 - synchronizing entourage btwn two computers so, I have been looking around and can't get a definitive answer. Can entourage be synchronized between two computers? I need to sync calendar, emails, contacts, address book, notes, etc. I am using a power book g4 and an ibook g4. running on OSX 10.4.2. I am not always on a network. If this isn't possible, what is a better program to use? Thanks Brian Tag: Icons missing Tag: 59615
 - 18
 - Archival and search. Dear Colleagues: I now understand (much to my disappointment) that the most important feature in OS X 10.4 Tiger which in my humble opinion is Spotlight does not work in Entourage. I am about to archive several mailboxes I have in Entourage and the database size is currently approaching the limit of 4 GB. The last time I performed an archival of mailboxes Entourage created a file with an .mbox extension for every mailbox I archived. It's been a while since I've done it. If my memory servers me right I dragged the mailboxes I wanted to archive to the desktop to do it. Then I simply created a folder where I stored the mailbox files for archival purposes. In case this is not the right procedure, I would appreciate if any colleague could point out what the right procedure is. It seems to me that the .mbox format is not searchable by Spotlight. Is this right ? In case these .mbox files created from the archival of Entourage mailboxes are not indexed and searched by Spotlight, is there a way to archive these mailboxes that would make them searchable ? Thank you in advance for your help. Best regards, Dr. Joseph Chamberlain Oral and Maxillofacial Surgery Tag: Icons missing Tag: 59614
 - 19
 - Dear Mr. Berkowitz et al... a number of problems. Please help! Hello I hope you can help me. I have recently 'converted' my wife to Mac OS after her being a lifelong Windows user. She was a power Outlook user and is seriously disappointed by Entourage, and I cannot solve her problems. We appeal to you and anyone else for help. She is using a G4 PB, OS 10.3.9 Entourage 2004 She has almost 3900 contacts- she is an international film Sales Agent and has contacts from countries world wide. I didn't think this number would be a problem, but... The problems are: 1. She receives all mail twice. How can she end this? 2. Entourage is incredibly slow. a. When choosing a window in the Address Book, it takes an unbelievably long time to initiate b. When switching a column view, it takes an unbelievably long time to initiate 3. When you open a contact, she cannot see all the main info like in Outlook. Is there any way to see the complete "Notes" section? This is very important for her 4. The search tool in contacts: Not only is it painfully slow, but it does not have an method (as she had in Outlook) using 'Find' to search any field. 5. When she sorts by country, the results are jumbled. Is there a way to have results of a search open alphabetically? (If she open a search with all 'Germany' buyers, can it open alphabetically?) 6. She needs to use groups extensively- once she creates a group, how can she modify/change them and easily find them? Can anyone recommend a great tutorial to read??? Many thanks, Alan Tag: Icons missing Tag: 59610
 - 20
 - Updated Calendar events problems I haven't been able to find this problem in other posts: Entourage 2004, Exchange 2003. Mixture of PC's and Macs (about 150 Macs, 3500pc's). The issue seems to only happen to the Macs which are running OS 10.3.8 with Open Directory server 10.4.2. Accepting an invitation to a calendar event seems to work fine. If there is an update to that event, it doesn't work right: Before SP2, sometimes the "Updated: " invite would have the same day and time as the original meeting, and therefore, even if the user accepts the update, it won't reflect any change in the user's calendar. I decided to wait for SP2 to see if it was resolved. Since SP2: It seems now the problem is that the OLD event doesn't get deleted, causing multiple instances of the same meeting. Obviously, this is a problem. I almost drove out of town for a meeting that was updated from yesterday to next week. I have checked my time zone on my computer and in Entourage- they do match. The only workaround that I have found is to accept any updated meeting invitations via Outlook Web Access. This correctly updates the meeting and deletes the old one. This also worked fine before SP2. I don't want to tell 150 people that they have to use OWA to accept calendar events. Please help. -Brett Tag: Icons missing Tag: 59607
 - 21
 - Hotmail the only Problem I havent found a solution to for the mac Well hotmail in entourage is the only problem I havent found a solution for for the mac Normaly theres fixes for everything but not hotmail Its frustrating cos I paid for it twice once for entourage nad once for hotmail if there going to remove the ervice they should just cut it out and let us all get on Bla bla bla Tag: Icons missing Tag: 59606
 - 22
 - HTML Emails Received As Plain Text Documents os 9.1 OE 5.0.6 IE 5.1.7 word2001 325 ram 2gb powerbook g3 Hi, Beth Rosengard from the word NG suggested: "You could probably ask about this on the Entourage newsgroup and get an appropriate answer even if you are still using OE." My email application OE 5.0.6 is not handling my HTML deliveries as HTML. They appear just as plain text documents. I have received them correctly for years. Have I reset something by mistake? Is there a fix? Thanks, Rafael HTML Emails Received As Plain Text Documents Tag: Icons missing Tag: 59605
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 - Entourage Database Hello, I recently had an employee leave our firm. Upon their departure they deleted a number of business related emails and emptied the Entourage trash can. If possible I would like to retrieve these deleted messages. The database file is 3.2Gb so I'm assuming they must still be in there somewhere. Does anyone know if retrieval is possible? Tag: Icons missing Tag: 59602
 - 24
 - entourage memory problem? i am a brand new mac user - i have a new powerbook g4 and use entourage on it. the program has been working smoothly but then all a sudden yesterday it wouldn't download my email. it says that there are 17 messages left to download and comes up with an error message that there isn't enough memory. (but there has to be enough memory because it's a brand new machine...and i looked at the mailbox online that entourage is downloading mail from (through a POP address) and it's not full either.) Does anyone have a suggestion? Tag: Icons missing Tag: 59598
 - 25
 - Calender does not sync > This message is in MIME format. Since your mail reader does not understand this format, some or all of this message may not be legible. --B_3212480442_86178 Content-type: text/plain; charset="ISO-8859-1" Content-transfer-encoding: 8bit I have problems with syncing the calenders on a shared projects. Sharing a projects with 5 Macs some calenders show all the dates, some don¹t. It looks pretty random with the behavior. Did anyone have problems with a shared calender??? Thanks for advice Marcel --B_3212480442_86178 Content-type: text/html; charset="ISO-8859-1" Content-transfer-encoding: quoted-printable <HTML> <HEAD> <TITLE>Calender does not sync</TITLE> </HEAD> <BODY> I have problems with syncing the calenders on a shared projects. S= haring a projects with 5 Macs some calenders show all the dates, some don&#8= 217;t. It looks pretty random with the behavior. Did anyone have problems with a shared calender??? Thanks for advice Marcel </BODY> </HTML> --B_3212480442_86178-- Tag: Icons missing Tag: 59593
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 - 1
 - delivery & read receipt Hi 2 useful features of Outlook are the "request a delivery receipt" and "request a read receipt". Is this available in Entourage? If so, how is it done? thanks Mike Tag: Icons missing Tag: 59589
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 - Entourage constant Updating Hy all ..i am a real new user of mac and i have really been busting my head with that..i have a new imac g5 with an OS10.4 and 1.25GB of Memmory and 1 gb of processor, i have on it an exchange account,and this echange acount is commonly used by other PC users. Whenever i enter entourage i keep getting the update message at the bottom right screen, that the inbox,contacts,.. are being updated.my exchanche is 2.6 GB of size and i keep getting the busy pointer on the screen which keeps me from writing an email or doing whatever on my entourage screen,, each 5 min this coloured pointer starts spinning and i have to wait until it stops so i can continue my work,, please if you can provide me with a solution for that trouble either by restraining the synchronization between the Common accounts or i dunno.. Best Regards and thank you in advance for your cooperation. Elie Tag: Icons missing Tag: 59587
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 - Attaching files shows weird icon Hey all, When one of my users goes into the open attachment dialog box to select the file to attach, if he clicks on ANY folder in that dialog box, the rightward-pointing triangle (which points to the contents of the folder in the next column) turns into a yellow upward-pointing triangle with an exclamation point in the middle. It's bizarre. This doesn't happen in any other programs or any other dialogs in Entourage. (It's Office 2004.) Is this a feature??? Thanks! Tag: Icons missing Tag: 59585
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 - Junk mail Entourage has mysteriously stopped sending junk mail to my junk mail folder, and puts it inmy inbox. The filter is set to "high," and I have not made any recent changes. Assistance appreciated. Tag: Icons missing Tag: 59577
 - 5
 - email margins, urls, & customization? First experience with a newsgroup so forgive any errors. I use Office 2004 with Tiger and have several questions. 1) Is there a way to set margins (or the width of the text body) on my outgoing emails? 2) Can I customize the Entourage toolbar? 3) PC users don't get emailed urls as links; am I doing something wrong? Thanks! Tag: Icons missing Tag: 59573
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 - A minor issue/annoyance My somewhat late transfer from Office X to Office 2004 has gone quite smoothly, however, one thing keeps annoying me. In Office X apple-, opened up the assign categories selection, in Office 2004 it opens up the preferences window. As far as I can see there is no longer a key combination opening the assign categories selection (which I do a lot, whereas I only rarely open the preferences, does anyone open it so regularly that it needs a key combination?). Anyway, is there a simple way to assign a key combination to the assign categories selection? Tag: Icons missing Tag: 59566
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 - open winmail.dat Hi, Thought after buying microsoft office that there would be no problem to open mails coming from win pcs Entourage can't open the winmail.dat attachments??? coming from win pcs Anyone a working solution? Marc Tag: Icons missing Tag: 59564
 - 8
 - Entourage Rule shortfalls... Recently I was asked by a friend to help his wife out with some confusion she was having with her Entourage on the Mac. It turns out that the mail server she uses had recently been switched to allow for access through IMAP only. (Previous to this she connected to the server using POP3.) As she had been using the old setup for quite some time (although I'd upgraded her through the various versions of Office X) she found the new look of her access to her mail folders via IMAP quite confusing. I decided that I'd make her IMAP environment look as much like the POP3 folder structure as possible by setting up rules to move her incoming mail to her local inbox and her sent mail to her local sent folder. Simple, right? Nope! It turns out that there is no trigger for actions to be performed when mail is retrieved or when mail is sent like there is in the PC implementation of Office 2003. On top of that if I tried to setup a option/preference to have her sent mail deposited to a local Sent Mail folder the software ONLY allows you to use an IMAP folder on the server! I don't have a Mac in front of me right now or I'd probably also run through a bunch of user interface inconsistencies I ran across as well during this process. I'm betting that MS will not address these shortcomings in the current version of Office and probably just opt to implement them in the new Office 2004 but I was really disappointed with the discrepancy in capability between the PC and Macintosh implementations of their mail client. If anyone has a work around for this I'd been keen to hear it. (I did update her software to the latest revision of Office X prior to trying to do this.) Cheers! Tag: Icons missing Tag: 59563
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 - Contact Deleted > This message is in MIME format. Since your mail reader does not understand this format, some or all of this message may not be legible. --B_3212393761_1080575 Content-type: text/plain; charset="US-ASCII" Content-transfer-encoding: 7bit Hi, When I upgraded to 11.2 and rebuilt the database, I lost all my contacts. Can someone please help? John Chavez Los Angeles, CA --B_3212393761_1080575 Content-type: text/html; charset="US-ASCII" Content-transfer-encoding: quoted-printable <HTML> <HEAD> <TITLE>Contact Deleted</TITLE> </HEAD> <BODY> Hi, W= hen I upgraded to 11.2 and rebuilt the database, I lost all my contacts. Can someone please help? John Chavez Los Angeles, CA </BODY> </HTML> --B_3212393761_1080575-- Tag: Icons missing Tag: 59562
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 - Bug in Entourage: Can't adjust QuickTime volume in preview pane Hi gang, I've discovered a bug in Entourage that I'd like to report to the Macintosh Businss Unit: When you receive an incoming email message that has an attached QuickTime file (this file could be a .mpg movie, a .wav audio file, an .mp3 file, or any of the many formats that QuickTime recognizes), you can WATCH the file within the preview pane but you cannot adjust the VOLUME from within the preview pane. When you click on the little "speaker icon" to adjust the volume of the file, it doesn't let you adjust the volume. A workaround to this is to double-click on the email message to open it up in its own window -- then you can adjust the volume. You could also, of course, double-click on the attachment and open it up in QuickTime Player as well. But it sure would be convenient for us to listen/watch these QuickTime files within the preview pane. (Particularly now that we're Vonage subscribers, we get all of our voicemails through Entourage so it would be nice to quickly listen to all of the voicemail messages within the preview pane.) Thanks! Scott -- Scott Rose President, ScottWorld http://www.scottworld.com Tag: Icons missing Tag: 59560
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 - malformed HTML rendering Rafael Montserrat os 9.1 word2001 325 ram 2gb powerbook g3 OE 5.0.6 IE 5.1.7 Hi, My first time on this NG. Beth Rosengard from the word NG suggested: "You could probably ask about this on the Entourage newsgroup and get an appropriate answer even if you are still using OE." My question: I'm getting emails from some commercial & subscription sites with what I think is called 'malformed HTML rendering'. A long stretch of the beginning of the email is what I assume to be the written out programming of the email's HTML, and the rest of the information is in tiny hard to read and user unfriendly text. My personal emails come through fine. Is there a fix for this? I have snail mailed the two organizations I subscribe to to see if there's anything on their end causing the problem but I haven't heard anything from them yet. Thanks, Rafael Tag: Icons missing Tag: 59557
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 - :: Display problems :: Memory problems :: > This message is in MIME format. Since your mail reader does not understand this format, some or all of this message may not be legible. --B_3212408662_1766323 Content-type: text/plain; charset="ISO-8859-1" Content-transfer-encoding: 8bit Hello, I¹m a new visitor to the list...please be gentle..! I have a G5 tower, running 10.4.2, with 1.5Gb and a Dual 2Ghz processor, and have just run into a problem with my Entourage. The problem is reminiscent of a prior problem on an older G4 (2 years old) which led us to update the hardware into this new machine, but this time I¹m seeking help because there can¹t be anything wrong with the Mac it¹s brand new, and was working fine. Basically, every now and then a message that is received displays only a few letters of the name and subject header in the Inbox. Sometimes this also leads to a message saying that there¹s not enough memory to display the message even though the only other software open is Quark (I¹ve turned off Spotlight already). When this happened on the last Mac, it ended up corrupting some messages with the Inbox showing a ?New¹ item at all times but you could never find it, or click on the new item. Can anyone help? We¹re tearing our hair out?! Cheers Steve Crabtree Wild Apple Design --B_3212408662_1766323 Content-type: text/html; charset="ISO-8859-1" Content-transfer-encoding: quoted-printable <HTML> <HEAD> <TITLE>:: Display problems :: Memory problems ::</TITLE> </HEAD> <BODY> Hello= , I’m a new visitor to the list...please be gentle..! I have a G5 tower, running 10.4.2, with 1.5Gb and a Dual 2Ghz processor, an= d have just run into a problem with my Entourage. The problem is reminiscent of a prior problem on an older G4 (2 years old) = which led us to update the hardware into this new machine, but this time I&#= 8217;m seeking help because there can’t be anything wrong with the Mac= – it’s brand new, and was working fine. Basically, every now and then a message that is received displays only a fe= w letters of the name and subject header in the Inbox. Sometimes this also l= eads to a message saying that there’s not enough memory to display the= message even though the only other software open is Quark (I’ve turne= d off Spotlight already). When this happened on the last Mac, it ended up corrupting some messages wi= th the Inbox showing a ‘New’ item at all times but you could nev= er find it, or click on the new item. Can anyone help? We’re tearing our hair out?! Cheers Steve Crabtree Wild Apple Design </BODY> </HTML> --B_3212408662_1766323-- Tag: Icons missing Tag: 59555
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 - Entourage Palm Sync Calendar view All day events in entourage calender do not sync with my palm treo 650 in the same way. They are not recorded as all day events, which makes using the plam calender very tricky. Am I missing something here? Thanks Tag: Icons missing Tag: 59553
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 - Mail associated in Project Loving using Project in Entourage but I can only seem to get mail to self-associate if it is mail arriving in my inbox. Why can't I set a rule for project to automatically associate mail that I send to certain contacts as well as receive? Seems like a major oversight to me or I jsut can't see the obvious. Any ideas if i've missed it or ways it can be done (easily) Tag: Icons missing Tag: 59552
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 - Opening .msg files in Entourage 2004 on Mac A colleague of mine has been using Outlook 2002 to save individual message files to a shared drive on his file server. His business partner is now trying to open these files using Entourage 2004 on his Mac. The problem is, it doesn't appear that the .msg file type is readable by Entourage. Has anyone come across this issue in the past? Any ideas on a solution? (other than investing in an Exchange server!) Tag: Icons missing Tag: 59532
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 - Error 17495 Everytime I send a mail (I have an IMAP account and unlimited server space) I get an error message (error-17495) and a copy of my sent mail is saved in the local sent mail folder. How do I fix this? I have cleaned up my sent mail folder on my server and it has 5 GB of space...Thanx in advance for your help.. Tag: Icons missing Tag: 59526
 - 17
 - Error 17495 Everytime I send a mail (I have an IMAP account and unlimited server space) i get an error message (error-17495) and a copy of my sent mail is saved in the local sent mail folder,) How do I fix this.I have cleaned up my sent mail folder on my server and it has 5 GB of space...Thanx in advance for your help.. Tag: Icons missing Tag: 59525
 - 18
 - Entourage and Spotlight. Dear colleagues: I am still struggling with Spotlight searches of e-mail messages in Entourage. I have my inbox separated into different subfolders labeled according to the source of the e-mail since I subscribe to several different professional/medical discussion forums on the internet. It is extremely important for me to be able to search messages in the inbox according to the subject or certain keywords and this was the very reason I updated to Tiger. The ability to use Spotlight to easily search and locate information was the primary reason for my upgrade to the new OS 10.4. I've been disappointed with the fact that Entourage is the only application I can't seem to use Spotlight with. Is there a plug-in released by Microsoft to allow Entourage e-mail messages to be indexed and searched by Spotlight ? In case there isn't, is there a third-party solution to solve this issue ? Thank you in advance for your help. Best regards, Joseph Chamberlain, D.D.S. Oral and Maxillofacial Surgery Tag: Icons missing Tag: 59524
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 - All mail is gone A friend just called me in a panic. She says she deleted a single email by highlighting it and hitting the delete key, and all her emails and contacts have disappeared. We have rebooted and repaired permissions, but with no help. This is in a G4 ibook running 10.3.9 and using Entourage in Office 2004 for the mac. Thanks for any help you can give. Since I don't use entourage I can't help her very much. Tag: Icons missing Tag: 59522
 - 20
 - Corrupt text within body of email Hi, has anyone else experienced this problem? Some of the text within emails which I am receiving appears to be corrupted. The characters seem to have changed to completely different characters making the email illegible. Some of my old emails which were once liegible are no longer. If I hit reply to the corrupted email then I can read it clearly. I can't even copy and paste some of the gobbly text here to show you what it looks like because once I do it reads clearly. Can anyone offer any help please? Tag: Icons missing Tag: 59520
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 - Attendee Status update I posted something on this a few days ago but got no replies. I guess I'll keep trying. In my earlier post I asked why there was a delay in updating the status on my calendar of someone who has replied to a meeting request. I want to revise that. Does anyone know why the attendee status might not be updated at all? I invite people to meetings, they reply and the attendee status never changes; it just says "no response" next to the person's name, even though they have responded. This is Entourage 11.2 on a PowerBook G4 running OS 10.4.2 Thanks Tag: Icons missing Tag: 59512
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 - Repeated database corruption under SP2 I have a large Entourage database (about 4.2 GB), and it keeps getting corrupted. Yesterday, I formatted the drive (80 GB PowerBook), and did a clean install of 10.3.9, and Office 2004, SP2. I had upgraded to SP2 prior to noticing the problem, and since SP2 changes the database structure, going back to SP1 is not an option. My seemingly intact backup from about 2 weeks ago is already in the SP2 format. After restoring from the backup, things are OK for a while, but then the error messages start ("Could not open that feature. An I/O error occurred." is a common one). Once I get to this point (last time, this only took about 8 hours), the Database Utility can't save the file; it also reports an I/O error. (I've only used the advanced rebuild, not the "basic"). I've run Disk Utility to repair permissions, but this had no effect. Are there known problems with SP2 and large databases? Any suggestions on how to move forward? Right now, I'm stuck with a two-week-old backup, and can't get Entourage to run for a full day without corrupting the DB. Terry Tag: Icons missing Tag: 59507
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 - Delay in imap accounts. Hi I have several users complaining about their imap acconts. It looks that imap accounts adds some sort of delay when checking for new mail. Whit pop accounts the new mail in the inbox shows upp almost emediatly , well 2 minute delay or dependening on how often the users checks for new mail. Whit imap accounts it can take up to a couple of hours befor new mail shows upp even when the manualy checks for new mail. When using web-mail there is no delay at all , the new mail shows up emediatly. Is it imap or some setting in entoruage that ads the dealy ? /Y Tag: Icons missing Tag: 59503
 - 24
 - Unable to send emails to certain addresses Every time I try and send an email to 3 different email accounts with different ISPs I get an error message saying that relaying mail to that account is not allowed the error number is, Error: -17099. Does anybody know what is going on? Tag: Icons missing Tag: 59500
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 - Separating e-mail from different accounts? I am new to Entourage, and ran into a problem while setting it up to retrieve mail from my accounts. I set up 2 separate accounts (within the same identity), one is a gmail account and the other is the POP account through my ISP. The setup went flawlessly, and I am receiving mail on both accounts, but it is all coming into one Inbox! There must be a way to have separate inboxes for the separate accounts, but I have scoured the help files and this newsgroup and been unable to figure it out. I'd appreciate any help anyone can give me, and will cheerfully accept some good-natured ribbing if it turns out the solution was right under my nose the whole time. :) Regards, Julia Tag: Icons missing Tag: 59498

My project center is missing its icons and all its colors. Help corey

Re: Icons missing by Keiko

Keiko
Wed Oct 19 19:03:53 CDT 2005

Hi Corey,

This is a known issue caused by the Security Update 2005-008 from Apple.
Nothing you can do about it other than wait for Apple to issue a
fix.

No functionality is affected, it is purely a display issue.

Thanks,
Keiko Touelgenova
MacBU

This posting is provided "AS IS" with no warranties, and confers no rights.

On 10/19/05 1:08 PM, in article BF7C2014.4DA6%coreyleepotts@mac.com, "corey
potts" <coreyleepotts@mac.com> wrote:

> My project center is missing its icons and all its colors. Help corey
>

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Re: Icons missing by Mickey

Mickey
Sat Oct 22 11:03:18 CDT 2005

This is because of the recently released Security Update 2005-008 from
Apple. Both Apple & Microsoft are aware of the issue. Hopefully it will be
corrected soon.

On 10/19/05 3:08 PM, in article BF7C2014.4DA6%coreyleepotts@mac.com, "corey
potts" <coreyleepotts@mac.com> wrote:

> My project center is missing its icons and all its colors. Help corey
>

--
Mickey Stevens (Microsoft MVP for Office:mac)
PowerPoint FAQ featuring PowerPoint:mac: <http://www.pptfaq.com/>
Entourage Help Page: <http://www.entourage.mvps.org/>

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