IMAP and UIDPLUS with 11.2.5

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- Previous
  - 1
    - sharing calendar with Outlook Hi, My organisation uses a mix of Mac and PC. One of the major problems we have in keeping our respective diaries up to date. Is there a convenient way of doing this using Entourage and Outlook? Many thanks for any help. Nick Tag: IMAP and UIDPLUS with 11.2.5 Tag: 68599
  - 2
    - Error 5551 I am able to send and recieve messages on my account, but it will not let me send one specific message. It has about 417 contacts and the error message that I get is: Error Mail could not be sent using the account " " Explaination not our customer Error Number 5551 It is confusing me because I can send other messages. Is that just too many addresses for one email? Thanks for your help! Tag: IMAP and UIDPLUS with 11.2.5 Tag: 68583
  - 3
    - Recover deleted messages Does anyone know a method to recover deleted mail that has been deleted from trash, on an operational copy of Entourage on osX? Any suggestions are appreciated. THX Tag: IMAP and UIDPLUS with 11.2.5 Tag: 68582
  - 4
    - Smart Virtual Folders??? Are there plans to add Smart Virtual Folders similar to Outlook 2003? Sure would be a nice feature. Tag: IMAP and UIDPLUS with 11.2.5 Tag: 68579
  - 5
    - Sync - Deletes all contacts, adds all contacts | goes over and over again and does not stop Hi, I enabled the sync in the latest Entourage. I said "Replace Entourage contacts". Entourage deletes all contacts, this is good. Then Entourage gets all contacts from the address book. This is good. A few seconds later, it removes all contacts again. Then it adds all contacts again. This goes on for hours ... what is happening here? Anyone got a clue? Thank you, Jan Fuellemann | fuellemann@gmx.de Tag: IMAP and UIDPLUS with 11.2.5 Tag: 68577
  - 6
    - One email crashes Entourage This is odd. Today I received an email from a source I've received from before, but every time I click on it to view, Entourage quits and says there's a problem. After about the fourth time, I'm trying to delete it but it keeps on crashing the app before I can hit delete. Is there another way to get rid of the offending email? Tag: IMAP and UIDPLUS with 11.2.5 Tag: 68571
  - 7
    - Set a Default Character Set for Compose Oops ... typo ... I meant: Is there any way I can change the "Compose" default character set from "Automatic" to Unicode (UTF-8)? Tag: IMAP and UIDPLUS with 11.2.5 Tag: 68560
  - 8
    - Set a Default Character Set for Compose Is there any way I can change the "Compose" default character set from "Automatic" it Unicode (UTF-8)? I know that in "Preferences" I can do this for reading unlabeled messages, but I can't figure out how to force "Compose" to default to UTF-8 whenever I want to compose a new message. I know I can manually set it for each message in the formatting menu, but that's a hassle. Thanks in advance. Tag: IMAP and UIDPLUS with 11.2.5 Tag: 68559
  - 9
    - View preferences revert Every time I do an update or rebuild the mail database in Entourage, all my view preferences revert to the default (I don't have a few of the columns showing, and turn off "show in groups" for every folder). This is very annoying since I have to reset my prefs for each and every folder. Is there a way to set these preferences globally, instead of folder by folder? Thanks. Tag: IMAP and UIDPLUS with 11.2.5 Tag: 68557
  - 10
    - Using relative dating Entourage 2004 Mac OS 10.4.3 Hi, I used to work in Outlook and I was able to schedule appointments/meetings for a certain day by typing "today", "next Monday", etc in the date field. I haven't figured out a way to make this work in Entourage. Any ideas? Thank you! Jennifer Marrs Tag: IMAP and UIDPLUS with 11.2.5 Tag: 68556
  - 11
    - Automatically assign category in the calendar Entourage 2004 for Mac OS 10.4.3 Hi, I'd like to my appointments/events to automatically assign a category based on the type of meeting. For example, I have two projects going on and if I have a meeting for Project A, I would like it to automatically apply that category/color. I've several email rules to do this to messages but I'm stumped on how to do it for the calendar. Any ideas? Thank you! Jennifer Marrs Tag: IMAP and UIDPLUS with 11.2.5 Tag: 68555
  - 12
    - Exporting Projects Is there any way I can export all my Projects in one go as I can the Address Book, Calendar and Tasks? Do I really need to open each Project and select "Backup" from the "Overview" tab? I want an easy way to keep Entourage on my machine at work and on my PowerBook at home synchronised and archiving/restoring seemed like the way to go, but I'm not so sure. Any ideas how I can easily keep the two in sync would be very much appreciated. Many thanks in anticipation, Tony Tag: IMAP and UIDPLUS with 11.2.5 Tag: 68548
  - 13
    - Exporting mail from Entourage X to Outlook 2003 Hi, I have a client who until recently has been using Entourage X and has now have to adapt to a Windows XP Pro machine with Office 2003 installed on it. I tried converting the In folder etc. to mbox files but of course Outlook doesn't like those. We don't run Exchange server here so I can't go that route. Any ideas on how to convert the messages over? Tag: IMAP and UIDPLUS with 11.2.5 Tag: 68544
  - 14
    - Best way to synchronize with Outlook 2003 > This message is in MIME format. Since your mail reader does not understand this format, some or all of this message may not be legible. --B_3236175963_20836038 Content-type: text/plain; charset="ISO-8859-1" Content-transfer-encoding: 8bit Most of the messages I can find about synchronizing or importing assume we are importing from Outlook into Entourage. I want to synchronize, because I belong to a work group that uses things like GoToMeeting that just won¹t work on the Mac. I¹ve been trying to get by using Eudora as the common email program and Now software for calendaring and contacts. That all sort of works, but I often need to respond to calls for meetings and stuff like that. It feels safer to migrate to Entourage/Outlook for calendaring as well as email. (I gave up on Eudora a while back, but I have been keeping it current on my Mac and the PC since it is thoroughly cross-platform.) I have a solution for email... Not one I like, but it works. I bcc an account called ³Outcopy² with every send. Then I keep all the inbound mail from that account on both computers. Of course all I have to do to keep incoming synchronized is log onto my mail servers. I do NOT use exchange servers. I use my own domain email accounts hosted at GoDaddy. I see this and that program offered that will enable synchronizing Entourage and Outlook, but could someone please tell me what really works well and how to bend it to my needs? Thanks! Best, - Bill Tiger 10.4.7 Office 2004 Windows XP Pro SP2 Office 2003 G5 1.8Ghz (single) ThinkPad T40 Treo 650 (sigh) --B_3236175963_20836038 Content-type: text/html; charset="ISO-8859-1" Content-transfer-encoding: quoted-printable <HTML> <HEAD> <TITLE>Best way to synchronize with Outlook 2003</TITLE> </HEAD> <BODY> <FONT COLOR=3D"#000080"><FONT FACE=3D"Futura, Verdana, Helvetica, Arial"><SPAN = STYLE=3D'font-size:12.0px'>Most of the messages I can find about synchronizing= or importing assume we are importing from Outlook into Entourage.<BR> <BR> I want to synchronize, because I belong to a work group that uses things li= ke GoToMeeting that just won’t work on the Mac. I’ve been trying= to get by using Eudora as the common email program and Now software for cal= endaring and contacts.<BR> <BR> That all sort of works, but I often need to respond to calls for meetings a= nd stuff like that. It feels safer to migrate to Entourage/Outlook for calen= daring as well as email. (I gave up on Eudora a while back, but I have been = keeping it current on my Mac and the PC since it is thoroughly cross-platfor= m.)<BR> <BR> I have a solution for email... Not one I like, but it works.<BR> <BR> I bcc an account called “Outcopy” with every send. Then I keep = all the inbound mail from that account on both computers. Of course all I ha= ve to do to keep incoming synchronized is log onto my mail servers.<BR> <BR> I do NOT use exchange servers. I use my own domain email accounts hosted at= GoDaddy.<BR> <BR> I see this and that program offered that will enable synchronizing Entourag= e and Outlook, but could someone please tell me what really works well and h= ow to bend it to my needs?<BR> <BR> Thanks!<BR> <BR> <BR> Best,<BR> <BR> <BR>  - Bill<BR> <BR> <BR> Tiger 10.4.7<BR> Office 2004<BR> Windows XP Pro SP2<BR> Office 2003<BR> G5 1.8Ghz (single)<BR> ThinkPad T40<BR> Treo 650<BR> (sigh)<BR> </SPAN></FONT></FONT><FONT FACE=3D"Futura, Verdana, Helvetica, Arial"><SPAN S= TYLE=3D'font-size:12.0px'><BR> </SPAN></FONT> </BODY> </HTML> --B_3236175963_20836038-- Tag: IMAP and UIDPLUS with 11.2.5 Tag: 68543
  - 15
    - Messages from my IMAP in box automatically delete and move to "Folders on my computer" The subject pretty much describes the problem: I receive a message and it arrives and then is instantaneously deleted and moved to the inbox on the "Folders on my computer". Additionally, some random messages are in the same inbox -even though they are older ones from my IMAP server. This is making me a little nutty. Any ideas? Amanda Tag: IMAP and UIDPLUS with 11.2.5 Tag: 68542
  - 16
    - Entourage from display name I have a user that uses Entourage on her mac, our company is mostly Microsoft based, but anyway when she replies to an email sent to her the from address is displayed as .. her name <hername@abc.com> she wants it just to display her name and not her email address. Is there any setting to make this happen? Tag: IMAP and UIDPLUS with 11.2.5 Tag: 68540
  - 17
    - Mounting the office PC server (SBS 2003) on a new iMac We've installed the Services For Macintosh (SFM) from the Mactopia site. I remember this doing the trick when it came down to mounting the PC drivers on the Mac. For some reason it's not giving us a proper Windows branded log-in prompt. (It's more OSX - SMB/CIFS File System Authentication). We can connect to Exchange and mail/contacts/calendars pour in. Still, there must be some setting turned off on SBS 2003 Exchange. There are proxies on that we've dealt with when we surf on the Mac and who knows what else. It just feels like something on the Exchange server needs to be activated. Any ideas? Tag: IMAP and UIDPLUS with 11.2.5 Tag: 68539
  - 18
    - Imported Emails Show as Received Today I imported a large amount of emails from an Apple Mail folder into my inbox. All these emails are showing up as having been received today (7/19/06) even though each message is clearly marked with older dates. This is causing all these old messages to be at the top of my inbox. Is there anyway to get Entourage to see the actual dates of these emails? Thanks. Tag: IMAP and UIDPLUS with 11.2.5 Tag: 68530
  - 19
    - Entourage views problem I'm having a problem with Entourage 11.2.5. All info in the subject line and To line are justifying to the right and making it impossible to read. I have run disk utilities and it fixes it for one or two emails but then in reverts back to right justification. Does anyone have any ideas on a fix? thanks Tag: IMAP and UIDPLUS with 11.2.5 Tag: 68529
  - 20
    - Entourage Signature in Word How can I make a signature in word and have the Entourage dialogue box read it? More specifically, I am trying to have one line "highlighted". With word you can pick the color of the "highlight" and do it selectively with text, however i can find out how to do this in Entourage. Any suggestions will be greatly appreciated. thanks! Tag: IMAP and UIDPLUS with 11.2.5 Tag: 68528
  - 21
    - Can't Print HTML format email only For some reason, I can no longer print html based email. I can print from any other program and have done everything but reinstall Office. Text based email and other office programs print fine. I get an error of not enough memory. Tried working around by printing to pdf and then printing that, but still doesn't work. It is just odd that only Entourage is affected. Any hints? Tag: IMAP and UIDPLUS with 11.2.5 Tag: 68527
  - 22
    - Reply using the Default Account when it should not!? Hi All, First query in this forum. I have an account in an IMAP server which receives emails for a number of different email addresses. I have set up a single account in Entourage which retrieves the messages in this single account from the IMAP server (and it does so happily), however; when replying to those messages, I do not seem to be able to get Entourage to reply to the address under which it was received. I have read the posts in the forum that ask similar questions but i would like to know i) why Entourage (2004 with 11.2.5) does not do what it is supposed to do when I leave the "Reply using the default account" Unchecked ii) how can I get it to work ? iii) is the only answer the magic script(+schedule) by Barry Wainwright? Appreciate any help/pointers/hints thanks in advance CJ Tag: IMAP and UIDPLUS with 11.2.5 Tag: 68526
  - 23
    - Associating emails with a Project in Entourage 2004 When setting up a project, you can certainly set the rules for emails and contacts. However, there doesn't seem to be a way to associate previous email messages with an existing Project. Searching for emails within the Project "Mail" tab doesn't produce any results. Also, attempting to ADD a contact is a chore, since there no "Search" feature enabled when your contact list is displayed. You have to scroll through your entire list. Tag: IMAP and UIDPLUS with 11.2.5 Tag: 68519
  - 24
    - Problems downloading and importing vcards Running Mac OSX10.4.7, office 2004, v. 11.2.5. I have two problems: 1. Cannot download a vcard from an apache server (running safari, firefox or explorer) (even tho vcard download works fine on a pc running windows explorer). 2. When I download and save the vcard on the pc, I cannot import it into Entourage (or address book). Please help. Thanks Tag: IMAP and UIDPLUS with 11.2.5 Tag: 68516
  - 25
    - Synchronise with Microsoft Windows Mobile Does anyone know if this is possible with Entourage X? Tag: IMAP and UIDPLUS with 11.2.5 Tag: 68515
- Next
  - 1
    - Importing Outlook 2003 PST (Email) into Entourage 2004 > This message is in MIME format. Since your mail reader does not understand this format, some or all of this message may not be legible. --B_3236131802_3262463 Content-type: text/plain; charset="US-ASCII" Content-transfer-encoding: 7bit Would love some help on how to do this. The PST file is in Outlook 97-2002 format. Can I use the Import PST app from MS? Or, must I use another solution? Thanks, Matthew --B_3236131802_3262463 Content-type: text/html; charset="US-ASCII" Content-transfer-encoding: quoted-printable <HTML> <HEAD> <TITLE>Importing Outlook 2003 PST (Email) into Entourage 2004</TITLE> </HEAD> <BODY> <FONT FACE=3D"Verdana, Helvetica, Arial"><SPAN STYLE=3D'font-size:12.0px'>Would= love some help on how to do this. The PST file is in Outlook 97-2002 format= . Can I use the Import PST app from MS? Or, must I use another solution?<BR> <BR> Thanks,<BR> <BR> Matthew</SPAN></FONT> </BODY> </HTML> --B_3236131802_3262463-- Tag: IMAP and UIDPLUS with 11.2.5 Tag: 68514
  - 2
    - inviting attendees from Entourage 2004 to Outlook 2003 the latest? Hi There's lots posted here and on the great MVP site (you guys do a great job). But I'd be grateful for an update/summary on my specific problem since the sheer volume of traffic this and related stuff makes it hard to figure out if I've understood. Specific problem: I invite an Outlook 2003 user (not on Exchange) to an Event. The event shows up in their calandar and they have buttons to accept, decline etc. They accept and a message comes back to me Accepted: event name. But it doesn't update the event in Entourage to say it's accepted. The other way round it works: ie They send me an event I accept and they are updated. I've made sure that my contact details in their (the Outlook user) is configured so they don't send me RTF. I've also fiddled about with their setting turning UUencod on and off. So, what have I missed. Does it work or is it one of those incompatabilities that continues to irritate? Thanks in advance. D Tag: IMAP and UIDPLUS with 11.2.5 Tag: 68511
  - 3
    - HELP with weird Suitcase Message in Entourage Hello all. I would have to say that my office PM G5 has been "plagued" with fonts problem recently... and the bottomline is, it seems that all my fonts are corrupted?? Lately when I launch Entourage and click on a new email to read, a little window pop up will say: (! in a dialog bubble icon) Suitcase >From Suitcase (TM) There was a conflict when attempting to activate the font 'Bookmam Old Style' in the suitcase Bookman Old Style for this document. Please close the document and resolve the conflict in the Suitcase application OK Button I click OK and can still continue to read the email, but seems like every new email will have a similar message, with different font in the pop up. A check in Suitcase and the Bookman font in question is not activated, at least by Suitcase, but it shows it is active, with a User icon besides... so I "suspect" it is either activated by Font Book (which I have loads of problems previously) or it is already in the systems. This series of font-related problems occur only recently, so I don't know what might have cause all these... I have not update the latest MS Office Updater yet... should I? The problem is not major, but very inconvenient and "annoying"... I have a more major font-related problem when trying to open a Word or Excel docu: http://discussions.apple.com/thread.jspa?threadID=547731 Thanks and cheers Tag: IMAP and UIDPLUS with 11.2.5 Tag: 68509
  - 4
    - Can't Get Entourage to Display Text Formatting Correctly I've recently launched a website - part of it's functionality is to send out emails to registered users. The emails are comprised of postings created on the website which incorporate html formatting created with QWeb Editor - mostly pretty basic formatting such as bold, justification, text color, and hyperlinks. It turns out that emails received in every other email scenario we've tested (outlook on PCs, to hotmail, yahoo, gmail, and webmail on the Mac all display the text formatting correctly, except for Entourage, which displays the text as plain text, with no formatting whatsoever. Entourage gives the error message at the top of the email: "The message may not be displayed properly because it contains an unknown character set." Emails received from other sources all seem to show formatting correctly. Can anyone tell me how we have to configure the outgoing emails so they can be properly displayed in Entourage, as well as in hotmail, yahoo, gmail, etc., and on PCs as well? Does Entourage have some special requirement that we need to incorporate into our email engine? I'll paste the source from the test email below, if that is of help: Status: U Return-Path: <jeffgund@infolist.com> Received: from www.infolist.com ([204.16.197.250]) by samuel.mail.atl.earthlink.net (EarthLink SMTP Server) with ESMTP id 1g345t5953Nl3pv0 for <jeffgmusic@mindspring.com>; Wed, 19 Jul 2006 00:55:08 -0400 (EDT) Received: from mail.infolist.com (www.infolist.com [127.0.0.1]) by www.infolist.com (8.13.6/8.13.4) with ESMTP id k6J580Rn017242 for <jeffgmusic@mindspring.com>; Tue, 18 Jul 2006 22:08:02 -0700 Date: Tue, 18 Jul 2006 22:08:01 -0700 To: Jeff Gund <jeffgmusic@mindspring.com> From: Info List <jeffgund@infolist.com> Subject: INFO LIST: test Message-ID: <345f6447db7a8381bdf73a264a7957c8@mail.infolist.com> X-Priority: 3 X-Mailer: PHPMailer [version 1.73] MIME-Version: 1.0 Content-Type: multipart/alternative; boundary="b1_345f6447db7a8381bdf73a264a7957c8" X-ELNK-Info: spv=0; X-ELNK-AV: 0 X-ELNK-Info: sbv=0; sbrc=.0; sbf=00; sbw=000; --b1_345f6447db7a8381bdf73a264a7957c8 Content-Type: text/plain; charset = "ISO-8559-1" Content-Transfer-Encoding: 8bit This is a test of the Email Formatting system. Please remain Seated.<div><br class="khtml-block-placeholder"></div><div><span class="Apple-style-span" style="font-weight: bold;">BOLD</span></div><div><br class="khtml-block-placeholder"></div><div><span class="Apple-style-span" style="font-style: italic;"><span class="Apple-style-span" style="color: rgb(128, 0, 0);">red, italic</span></span></div><div><br class="khtml-block-placeholder"></div><div style="text-align: center;"><span class="Apple-style-span" style="text-decoration: underline;"><span class="Apple-style-span" style="color: rgb(0, 0, 255);">Blue, underlined, centered</span></span></div><div><br class="khtml-block-placeholder"></div><div style="text-align: right;"><span class="Apple-style-span" style="color: rgb(0, 128, 0);">Green, right aligned</span></div><div><br class="khtml-block-placeholder"></div><div><a href="http://www.jeffreyrgund.com" target="_blank">www.jeffreyrgund.com</a></div><div><br class="khtml-block-placeholder"></div><div><a href="http://www.jeffreyrgund.com" target="_blank">http://www.JeffreyRGund.com</a></div><div><br class="khtml-block-placeholder"></div><div><br class="khtml-block-placeholder"></div> --b1_345f6447db7a8381bdf73a264a7957c8 Content-Type: text/html; charset = "ISO-8559-1" Content-Transfer-Encoding: 8bit This is a test of the Email Formatting system. Please remain Seated.<div><br class="khtml-block-placeholder"></div><div><span class="Apple-style-span" style="font-weight: bold;">BOLD</span></div><div><br class="khtml-block-placeholder"></div><div><span class="Apple-style-span" style="font-style: italic;"><span class="Apple-style-span" style="color: rgb(128, 0, 0);">red, italic</span></span></div><div><br class="khtml-block-placeholder"></div><div style="text-align: center;"><span class="Apple-style-span" style="text-decoration: underline;"><span class="Apple-style-span" style="color: rgb(0, 0, 255);">Blue, underlined, centered</span></span></div><div><br class="khtml-block-placeholder"></div><div style="text-align: right;"><span class="Apple-style-span" style="color: rgb(0, 128, 0);">Green, right aligned</span></div><div><br class="khtml-block-placeholder"></div><div><a href="http://www.jeffreyrgund.com" target="_blank">www.jeffreyrgund.com</a></div><div><br class="khtml-block-placeholder"></div><div><a href="http://www.jeffreyrgund.com" target="_blank">http://www.JeffreyRGund.com</a></div><div><br class="khtml-block-placeholder"></div><div><br class="khtml-block-placeholder"></div> --b1_345f6447db7a8381bdf73a264a7957c8-- Tag: IMAP and UIDPLUS with 11.2.5 Tag: 68508
  - 5
    - AutoCorrecting URLs in Entourage Thought I'd share how to "fool" Entourage into not capitalizing the first "w" of a web address when "Capitalize first letter of sentences" is enabled. Add an entry under "Replace text as you type" with: Replace: Www With: www You will see Entourage auto capitalize the first "W", but then it will replaceit with "w". Kinda weird that way you have to do it. Tag: IMAP and UIDPLUS with 11.2.5 Tag: 68505
  - 6
    - Email receipts? 6:03 PM Tuesday, July 18, 2006 My assistant has long been a windows user and gets receipts showing when the addressee receives the email message and we it is actually read. Anyone know of a way to do that with Entourage? JohnWDIII Tag: IMAP and UIDPLUS with 11.2.5 Tag: 68504
  - 7
    - Size matters! ;) Font disparity in Entourage 2004 (... in the year 2006) Feel my pain. At long last, I bought into the hip new Apple commercials and took the plunge from Windows PC with Outlook 2000 to a new 20" iMac with Office for Mac (and Entourage instead of Outlook). These two programs, as I understood it, were supposed to be roughly the same software and therefore make my transition seemless and workable and most importantly (according to the Apple commercials)... *compatible*. [skit] "Hi, I'm Apple. Hi, I'm PC." "Apple: 'I work well with others.'" Oh yeah? The problem I am having is that when I was a Windows Outlook 2000 user, I always used 10-point font in HTML (so I could format text and insert images) with Outlook emails. (fyi - I used to compose my emails in Word which Entourage for some reason does not provide as an option) Now, if I compose an email in 10-point font using Entourage, the text is awkwardly difficult to read (for me while composing) because it is so small on the iMac display. I have seen "work arounds" posted about changing my default font to a higher point size, like 14-point or 16-point, but then what situation does that create for the receipient? Yes, it appears better to me visually but it also has a real effect on the font size for the recipient, right? This is my experience at least. I don't want to satisfy myself only to learn that my contacts are getting emails with gigantic fonts. I also do not want to need to readjust my emails every time (...so tedious). I think most of the world probably uses 10-point or 12-point as "standard" font size for letters, etc. . Does anybody have a solution? If not, then at least an explanation? Thanks, Jeromy PS - the Entourage 2004 preview window seems to have other "small font" issues and generally the text accompanying the buttons (reply, send/receive, etc) is inherently small and not able to be adjusted via preferences. I am also not willing to use the user accessibility "zoom" since it is awkward. I am in my twenties and have good eyesight, so it is not a vision thing. Why can't we all just come up with a universal standard for text fonts and attachments? Tag: IMAP and UIDPLUS with 11.2.5 Tag: 68501
  - 8
    - Offline global address book Entourage help claims you can work offline, composing new messages and replying to other messages. My problem is when working offline; I have no access to my company's global address book. I cannot find any additional information on it through help or in the account/preference settings. Tiger 10.4.7/Office X 2004/11.2.5 update. Any thoughts? Thanks. Tag: IMAP and UIDPLUS with 11.2.5 Tag: 68495
  - 9
    - Get Exchange Account name via AppleScript I am needing to get the Exchange Account Name of a few Macs whose profile name does not match their Exchange Account Name, and use that name in a startup script to mount a Windows 2003 Server. Can anyone here help me do this, or if it's even possible? Thanks, - Robyn Tag: IMAP and UIDPLUS with 11.2.5 Tag: 68492
  - 10
    - Open Other User's Folder We recently made the upgrade to Exchange 2003 from Exchange 5.5 and we are getting users migrated to Entourage from Outlook 2001. We find that the "Open other users folder" menu option does not work at all on any of our Macs with Tiger 10.4.7 + Entourage 11.2.5. We can open the dialog box, look up the user and set the type (calendar, address book, inbox) and the "account" is already set. No matter waht we do, we get the error message as follows: "The User's folder could not be found. Entourage could not find a mailbox for the user [user acct name] This is the message even if we are not looking for a mailbox, but just a calendar or resource." Tag: IMAP and UIDPLUS with 11.2.5 Tag: 68481
  - 11
    - very strange loss of mouse while using entourage Hello, this happens to me very rarely but when it does, I invariably lose part of an email, so I have to at least write and see if any else has it happen? It's happened on both my old g4 powerbook as well as on my new mbpro (i moved my user/settings/etc all over so ...) I *think* it has happened only while at working using (don't laugh) an MS natural kbd and an ms intellimouse through an iogear kvm. other machine on the kvm is a PC, zero problems ever so i dont *really* suspect the kvm but you never know. Also, I just installed the latest office 2004 patch today and it did happen afterwards. It's happened ever since i've used office 2004. So. While using Entourage (and it's ONLY happened while using Entourage), and drafting an email, i'll click the mouse (maybe i'm doing some odd click combo accidentally but i dont think so), and the system suddenly seems to think the left mouse button is permanently clicked. When i move the mouse up and down it highlights the text in the email. Mouse clicking doesnt work, but i do have a pointer. Only way I can start to save the machine is to ssh in from elsewhere and kill -TERM the entourage process. But the mouse is still hosed. So today I started just apple-tabbing through each open app and killing them one by one to see who/what was keeping this "hosed-ness" going. Killed Safari, Opera, no luck. Killed Adium, iTunes, no luck. got to Parallels and had to force quit (couldnt click on the suspend/power off buttons).. and my mouse came back to life. (for the record i had unplugged mouse/kvm/etc, plugged mouse in directly, all that stuff). Yet on my old powerbook, without parallels, this would also happen to me - and just going through killing random open apps would bring me back to usable. After i kill the offending apps everything is fine. I've pasted system.log entries during the time it happened and after... I don't see any obvious offenders but i'm happy to be wrong ! Also - this time it happened not long after coming out of sleep mode (you'll see it in the logs) but most of the time that's not the case .. Thanks for any help you can lend, Matt logs: Jul 18 10:54:19 krishna /System/Library/CoreServices/Dock.app/Contents/Resources/DashboardClient.app/Contents/MacOS/DashboardClient: removeDisplayMapping: _CGSUnmapFramebuffer returns -536870206 Jul 18 10:54:19 krishna /System/Library/CoreServices/Dock.app/Contents/Resources/DashboardClient.app/Contents/MacOS/DashboardClient: removeDisplayMapping: _CGSUnmapFramebuffer returns -536870206 Jul 18 10:54:19 krishna /Applications/Opera.app/Contents/MacOS/Opera: removeDisplayMapping: _CGSUnmapFramebuffer returns -536870206 Jul 18 10:54:19 krishna /System/Library/CoreServices/Dock.app/Contents/MacOS/Dock: removeDisplayMapping: _CGSUnmapFramebuffer returns -536870206 Jul 18 10:54:19 krishna /Applications/X-Chat Aqua/X-Chat Aqua.app/Contents/MacOS/X-Chat Aqua: removeDisplayMapping: _CGSUnmapFramebuffer returns -536870206 Jul 18 10:54:19 krishna /Applications/Microsoft Office 2004/Microsoft Entourage: removeDisplayMapping: _CGSUnmapFramebuffer returns -536870206 Jul 18 10:54:19 krishna /Applications/Microsoft Office 2004/Office/Microsoft Database Daemon: removeDisplayMapping: _CGSUnmapFramebuffer returns -536870206 Jul 18 10:54:19 krishna /Applications/Microsoft Messenger.app/Contents/SharedSupport/Alerts Daemon.app/Contents/MacOS/Alerts Daemon: removeDisplayMapping: _CGSUnmapFramebuffer returns -536870206 Jul 18 10:54:19 krishna /Applications/SSH Agent.app/Contents/MacOS/SSH Agent: removeDisplayMapping: _CGSUnmapFramebuffer returns -536870206 Jul 18 10:54:20 krishna configd[41]: AppleTalk startup complete Jul 18 10:54:22 krishna loginwindow[82]: removeDisplayMapping: _CGSUnmapFramebuffer returns -536870206 Jul 18 10:54:23 krishna loginwindow[82]: removeDisplayMapping: _CGSUnmapFramebuffer returns -536870206 Jul 18 10:54:24 krishna /System/Library/CoreServices/mcxd.app/Contents/MacOS/mcxd: DSGetCurrentConfigInfo(): dsGetRecordEntry() == -14061 Jul 18 10:54:24 krishna /System/Library/CoreServices/mcxd.app/Contents/MacOS/mcxd: DSGetCacheInfo(): DSGetCurrentConfigInfo() == -14061 Jul 18 10:54:24 krishna /System/Library/CoreServices/mcxd.app/Contents/MacOS/mcxd: *** MCXD.getComputerInfo: Couldn't get cache info -14061 Jul 18 10:54:29 krishna automount[153]: Using active Network View [NSL_default] from /Active Directory/All Domains\n Jul 18 10:54:36 krishna /System/Library/CoreServices/mcxd.app/Contents/MacOS/mcxd: DSGetCurrentConfigInfo(): dsGetRecordEntry() == -14061 Jul 18 10:54:36 krishna /System/Library/CoreServices/mcxd.app/Contents/MacOS/mcxd: DSGetCacheInfo(): DSGetCurrentConfigInfo() == -14061 Jul 18 10:54:36 krishna /System/Library/CoreServices/mcxd.app/Contents/MacOS/mcxd: *** MCXD.getComputerInfo: Couldn't get cache info -14061 Jul 18 10:55:01 krishna kernel[0]: in_delmulti - ignorning invalid inm (0x352ed4) Jul 18 10:55:10 krishna bootpd[4380]: interface en0: ip 172.16.11.18 mask 255.255.254.0 Jul 18 10:55:10 krishna bootpd[4380]: interface en2: ip 10.37.129.2 mask 255.255.255.0 Jul 18 10:55:10 krishna bootpd[4380]: interface en2: ip 192.168.2.1 mask 255.255.255.0 Jul 18 10:55:10 krishna named[4381]: starting BIND 9.2.2 -c /etc/com.apple.named.conf.proxy -f Jul 18 10:55:26 krishna /System/Library/CoreServices/mcxd.app/Contents/MacOS/mcxd: DSGetCurrentConfigInfo(): dsGetRecordEntry() == -14061 Jul 18 10:55:26 krishna /System/Library/CoreServices/mcxd.app/Contents/MacOS/mcxd: DSGetCacheInfo(): DSGetCurrentConfigInfo() == -14061 Jul 18 10:55:26 krishna /System/Library/CoreServices/mcxd.app/Contents/MacOS/mcxd: *** MCXD.getComputerInfo: Couldn't get cache info -14061 Jul 18 11:00:44 krishna bootpd[4380]: server name krishnapc Jul 18 11:00:56 krishna kernel[0]: (75: coreservicesd)tfp: failed on 0: Jul 18 11:03:02 krishna sudo: matt : TTY=ttyp3 ; PWD=/Users/matt/Downloads ; USER=root ; COMMAND=/bin/kill -TERM 4287 Jul 18 11:03:51 krishna bootpd[4380]: DHCP INFORM [en2]: 1,0:7b:85:89:3e:f3 <mattvm> Jul 18 11:03:54 krishna bootpd[4380]: DHCP INFORM [en2]: 1,0:7b:85:89:3e:f3 <mattvm> Jul 18 11:03:54 krishna bootpd[4380]: ACK sent mattvm 192.168.2.2 pktsize 300 Jul 18 11:11:28 krishna sudo: matt : TTY=ttyp2 ; PWD=/Users/matt ; USER=root ; COMMAND=/usr/bin/su Jul 18 11:12:15 krishna crashdump[4484]: Parallels crashed Jul 18 11:12:16 krishna crashdump[4484]: crash report written to: /Users/matt/Library/Logs/CrashReporter/Parallels.crash.log Jul 18 11:15:54 krishna kernel[0]: (75: coreservicesd)tfp: failed on 0: Jul 18 11:16:36 krishna kernel[0]: (75: coreservicesd)tfp: failed on 0: Jul 18 11:21:09 krishna kernel[0]: (75: coreservicesd)tfp: failed on 0: Jul 18 11:25:09 krishna kernel[0]: (75: coreservicesd)tfp: failed on 0: Tag: IMAP and UIDPLUS with 11.2.5 Tag: 68477
  - 12
    - Microsoft Exchange 2003, Entourage version 11.2.5 error sending mail Our Exchange Admin upgraded from Exchange 2000 to Exchange 2003 over the weekend, and mail had been working fine previously. Now, everything seems to work save for the fact that when I send out email, I get a pop up with the message: ========== Error Engourage is unable to access the mail account you are using with the mail server configured for that account Explanation The mail account is configured incorrectly in Entoruage. Review the mail account settings for typos and incorrect information (including your own email address), on the Tools menu, click Accounts. In Accounts, select the mail account and click Edit. The message has been move to your Drafts folder. Acccount name: "TestMail" Error -18597 =========== I've checked all the settings, and they all appear to be correct, so I'm kind of at a loss. Anyone have any suggestions? Tag: IMAP and UIDPLUS with 11.2.5 Tag: 68475
  - 13
    - Bouncing email Does anyone know if there is a plugin that can bounce junkmail back to its source like imail does? Thanks, Jamie Tag: IMAP and UIDPLUS with 11.2.5 Tag: 68474
  - 14
    - Only patrial export of inbox in E v. X I have posted several items about this problem client, but the short is he has a 3.8GB DB in Entourage v. X I deleted about 4000 emails, leaving him only with the last 3 months worth of email in his inbox. I then tried a rebuild on the database and it never completes - returns the same error as the attempts before deleting the 4000 emails: The database could not be rebuilt because there is not enough room on the disk to create the new database files. And there is plenty of room on the hard disk. So I exported (drag and drop all his folders to .mbox files), created him a new Identity and imported all the .mbox files and everything worked great, except the inbox.mbox. Even though there are 3 months worth of emails in the old identity for the export, only a handful of emails (20 or so) make it into the new Identity. It seems to be a problem with the drag and drop, creating the inbox.mbox (for it consistently is only 18.1MB). For now he is switching back and forth between Identities to access his old email, but does anyone have any tips on how to actually export the entire (3 months) inbox to the new Identity? Tag: IMAP and UIDPLUS with 11.2.5 Tag: 68472
  - 15
    - Different timezone issue Ok, after applying 11.2.5 update, the timezone on the calendar items is still messed up. In my case, my Entourage timezone is set to EDT and I am currently on the west coast (PDT). When I create a new calendar event, I get a warning banner saying that "Your computers timezone: West Central Africa" which is not correct. The event appears on the calendar correctly, and I believe that the reminders arrive correctly. But I find it astonishing that MS cannot get this right. ET Tag: IMAP and UIDPLUS with 11.2.5 Tag: 68465
  - 16
    - Incorrect Character Set Represented This happens quite often. I don't know if it is something I have set wrong or if Entourage is handling things incorrectly. When I send a message to a non-Mac user, quite often the quotes (double and single) appear incorrectly. One email recipient wrote me and said the "iso-8859-1 character set is not superset to windows-1252. Single left-pointing angle quotation mark (0x8B) is not supported by ISO-8859-1. Entourage provides incorrect information about used character set. Does anyone know how to fix this? Tag: IMAP and UIDPLUS with 11.2.5 Tag: 68462
  - 17
    - Enoturage X (10.1.7) and Exchange Server 2003 Has anyone tried this combination - I can't seem to get it to work. Does this combination actually work? Tag: IMAP and UIDPLUS with 11.2.5 Tag: 68460
  - 18
    - POP/smtp problems? In need of a more informed opinion than my own... Out of nowhere yesterday Entourage stopped sending mail. I am receiving mail correctly, but anything I try to send just hangs out in my Out box. When I try to close Entourage, it asked me if I am sure I want to close since there is 'a network operation in progress.' I am assuming this means that Entourage is sending the mail, its just not going anywhere. I would assume this is a problem with our provider, but mine is the only account having issues, and I am the only one using Entourage. I have deleted my account and set it up again three times and nothing. All the ports are correct and the settings are where they should be. Anyone have any idea what else I can try? Thanks! Stephanie Tag: IMAP and UIDPLUS with 11.2.5 Tag: 68459
  - 19
    - PROBLEMS WITH EMAILS SENT WITH ENTOURAGE TO EXCHANGE CLIENTS I've got the following problem: when an email is sent from an entourage client to an exchange one the exchange client inbox is not updated anymore. The workaround of this problem is to open the exchange web client were the inbox items are correctly listed. Then eliminate the entourage sent item or move it to deleted items. After this action the exchange pc client restarts working properly. IS ANYONE AWARE OF THIS PROBLEM? ANY IDEA TO SOLVE IT? thanks very much Tag: IMAP and UIDPLUS with 11.2.5 Tag: 68455
  - 20
    - downloading contacts from Treo 650? So I'm trying to get my contacts into Entourage from Outlook. I have them on my Palm Treo 650 and I'm wondering if there's any reason I can't just download them from there into Entourage. Don't wanna try it without knowing for sure for fear of messing things up. Anyone have any idea whether this should work? Tag: IMAP and UIDPLUS with 11.2.5 Tag: 68453
  - 21
    - Script to copy contacts from public folder? Hi all, I'm trying (and struggling) to develop a script to handle a particular Entourage/Exchange task (Entourage 2004 11.2.5, Exchange 2003): copying contacts from a public folder address book to an Exchange "personal" address book. I noticed some postings on a similar topic from a couple of months ago and I was wondering if anyone had made progress on accessing non-favorite public folders (or alternatively, favoritizing public folders) via a script. My AppleScript mojo is weak. :-( We're trying to get around the problem of a lack of LDAP access for our remote users by creating a public folder full of corporate contacts -- a super GAL. Works fine as a Favorite public folder, EXCEPT for those pesky Blackberry/Treo/WinMobile users who want to have the corporate contacts available and don't want to do lookups for them; it's also easier to populate with extra info (cell numbers, etc.) than the GAL is. It would also be nice (but not mandatory) to be able to use things like EntourageABMenu against these addresses, which would require copying them somewhere else. Ideally this script would be run on a weekly schedule, or triggered by the user as needed. Here's what we're trying to script [wish listy items in brackets]: 1. Select all the contacts in the placeholder Exchange address book "Corp_Local" [or alternatively all the contacts with a "Corp_Local" category -- Treo and WinMo5 devices only sync up "Contacts" folder so they may need to go in there] and delete them or move to an archive AB -- clear out the results of last sync. 2. [are we online? if not, fail or display "retry later" dialog] Display the "Corp_Public" public folder address book. Wait 1 minute to sync up. [If the address book is a favorite, the wait is unnecessary] 3. Select all the contact records in the "Corp_Public" address book and copy them to "Corp_Local." [Assign them all a category of "Corp_Local," could use the Custom 8 field script or similar.] Some of the issues I've seen in *extremely* preliminary poking at the script -- a) The IDs of public folder address books change from user to user. This would not be such a big deal if I could hunt them down by name, but; b) for public folder address books that are NOT favorites, I don't seem to be able to look up the ID by name. I can check the ID if the book is selected ("get the displayed feature of front window") but then 'get the id of address book "Corp_Public"' fails. This is not really that surprising, but still annoying. Likewise I can't display or select public folder address books by their URLs. ------ If anyone has suggestions, alternate approaches, consulting offers or help, it would be much appreciated. thanks, --Mike miketrose at gmail dot com P.S. If the GAL search functionality exposed by the "do OWA GAL search" AppleScript command really does work via HTTP and not LDAP... why the heck isn't there an interface for it in Entourage? It would really make this a lot easier. :-) Tag: IMAP and UIDPLUS with 11.2.5 Tag: 68452
  - 22
    - Preserving Categories when exporting contact info I'm trying to export all my contact information and still retain Categories designations. When I export contacts from Entourage (Office 10.1.4 on Mac OSX) and open the file in Excel there isn't a column for "category" so I lose all the category info. How can I preserve Categories information? I tried sorting contacts by Categories first (to manually assign them in a column later), but they don't stay in any particular order when exported. Please help! Tag: IMAP and UIDPLUS with 11.2.5 Tag: 68450
  - 23
    - Calendar crashes and slow addressbook HI I have 2 issues with Entourage that I would love some help with... 1. Every time I click on the Calendar icon...it causes Entourage to crash...ie swirling ball 2. When I do a serch in my addressbook, it can take up to 30 seconds for the item to be found..soo slow! Apparenty I still have heaps of memory available. any ideas?? Famaroux Tag: IMAP and UIDPLUS with 11.2.5 Tag: 68447
  - 24
    - Entourage junk mail problems For reasons that I do not understands, recently Entourage has started putting email messages from people who I know well, or even from people from my own institution into the junk mail folder. Besides, some junk mail which I have marked as junk, Entourage keeps putting it into the incoming box. Any hint about what I'm doing wrong? Finally just in case someone has an answer: Is it possible to disable the "hide pictures" settings in Entourage (Entourage would not show pictures in incoming mails by default...) Thanks for your help, JoseMiguel Tag: IMAP and UIDPLUS with 11.2.5 Tag: 68446
  - 25
    - Crashing on opening preferences I re-installed OSX 10.4.7, and Entourage email was no longer showing up in Spotlight. I try to open preference to enable this and boom, it crashes Entourage just after the preferences window opens. I deleted the ~pref/entourge.plst file, and watched a new one get built when Entourage opened, but the same thing happens. I've also run Disk Utility, but that had no impact. Suggestions? Dan Tag: IMAP and UIDPLUS with 11.2.5 Tag: 68443

It seems that Microsoft may have improved IMAP support in the latest
(11.2.5) release of Entourage. In the past, Entourage required an IMAP
server with a feature called UIDPLUS in order to be able to display Show
Reply or Show Original hyperlinks at the top of a message that's stored on
an IMAP server.

I just noticed that these links now show on my IMAP messages since I updated
to 11.2.5, although my ISP hasn't changed or updated their IMAP server. Has
anyone else noticed the same behavior?

Jeff

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Re: IMAP and UIDPLUS with 11.2.5 by Jeff

Jeff
Mon Jul 24 14:07:56 CDT 2006

On 7/21/06 11:45 AM, in article C0E66EED.218E%jeff@jeffz.net.INVALID, "Jeff
Zienowicz" <jeff@jeffz.net.INVALID> wrote:

> It seems that Microsoft may have improved IMAP support in the latest
> (11.2.5) release of Entourage. In the past, Entourage required an IMAP
> server with a feature called UIDPLUS in order to be able to display Show
> Reply or Show Original hyperlinks at the top of a message that's stored on
> an IMAP server.
>
> I just noticed that these links now show on my IMAP messages since I updated
> to 11.2.5, although my ISP hasn't changed or updated their IMAP server. Has
> anyone else noticed the same behavior?

Thought I'd bump this. I'd like to be able to confirm that this is an
improvement to the IMAP implementation of Entourage and not a hallucination.

Thanks,
Jeff

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