Help Entourage 2004 will not quit

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I have the same problem as Robin Jackson (19 nov. 2004) with Entourage
2004.

When I quit Entourage the main Window disappears but the progress
window
stays in focus, the menu's all dim and the name Entourage gets
highlighted.

And there it stays, hogging CPU and not doing anything.

I have no idea why this should have suddenly happened.

I DO NOT HAVE an exchange account. Only a regular POP account (cable
modem) and that problem was non existing before.

I tried to remove my "Données utilisateurs Microsoft" (I use the
French version - I am from Montréal) from user/documents Microsoft
user.

I tried to réinstall Office from scratch putting to trash the Office
folder and everything related in the user library/preference and
reinstalling - dragging the Office folder from the installer to
applications folder - tried before updating to Office 2004 11.1.0 and
after updating. Nothing work.

Entourage do not quit and is stopping a shutdown. I have to force quit
Entourage everytime before I can shutdown.

I don't care to reinstall and recreate my account as far as my main
identity (all my mail and address book) do not seem to be the problem.
I just want to identifie and remove the source of the problem.

Anybody have and idea of what is causing the problem.
Top

Re: Help Entourage 2004 will not quit by Robin

Robin
Mon Nov 22 15:16:52 CST 2004

Well mine SEEMS to have got better.

I have noticed that the freeze/hang happens significantly less often if I go
File, Quit rather than using the Apple, Quit keys.

Other than that I really have not pinned it down.

Sorry I cannot help.

Robin

> I have the same problem as Robin Jackson (19 nov. 2004) with Entourage
> 2004.
>
> When I quit Entourage the main Window disappears but the progress
> window
> stays in focus, the menu's all dim and the name Entourage gets
> highlighted.
>
> And there it stays, hogging CPU and not doing anything.
>
> I have no idea why this should have suddenly happened.
>
> I DO NOT HAVE an exchange account. Only a regular POP account (cable
> modem) and that problem was non existing before.
>
> I tried to remove my "Données utilisateurs Microsoft" (I use the
> French version - I am from Montréal) from user/documents Microsoft
> user.
>
> I tried to réinstall Office from scratch putting to trash the Office
> folder and everything related in the user library/preference and
> reinstalling - dragging the Office folder from the installer to
> applications folder - tried before updating to Office 2004 11.1.0 and
> after updating. Nothing work.
>
> Entourage do not quit and is stopping a shutdown. I have to force quit
> Entourage everytime before I can shutdown.
>
> I don't care to reinstall and recreate my account as far as my main
> identity (all my mail and address book) do not seem to be the problem.
> I just want to identifie and remove the source of the problem.
>
> Anybody have and idea of what is causing the problem.


Top

Re: Help Entourage 2004 will not quit by Chuck

Chuck
Mon Nov 22 17:44:13 CST 2004

> This message is in MIME format. Since your mail reader does not understand
this format, some or all of this message may not be legible.

--B_3183986653_1787386
Content-type: text/plain;
charset="US-ASCII"
Content-transfer-encoding: 7bit


Are you using Jaguar or panther?



--B_3183986653_1787386
Content-type: text/html;
charset="US-ASCII"
Content-transfer-encoding: quoted-printable

<HTML>
<HEAD>
<TITLE>Re: Help Entourage 2004 will not quit</TITLE>
</HEAD>
<BODY>
<FONT FACE=3D"Verdana, Helvetica, Arial"><SPAN STYLE=3D'font-size:12.0px'><BR>
Are you using Jaguar or panther?<BR>
<BR>
</SPAN></FONT>
</BODY>
</HTML>


--B_3183986653_1787386--

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Re: Help Entourage 2004 will not quit by jacques

jacques
Tue Nov 23 13:54:05 CST 2004

I discover what was the source of the problem - even if I don't see
how that can happen - the last software I had install before the
problem start was SoundSource 1.0.4 by: Rogue Amoeba Software, a
utility that install a new icon in the menu bar to choose sound input
& output source. Usefull for IP telephony.

Deinstalling that utilitie settle the problem. The problem is back if
I reinstall it.

I am on a G5 running Mac OS 10.3.6 with french version of Office 2004

BE AWARE

Jacques


Robin Jackson <robinjackson@mac.com> wrote in message news:<BDC807C4.4D92%robinjackson@mac.com>...
> Well mine SEEMS to have got better.
>
> I have noticed that the freeze/hang happens significantly less often if I go
> File, Quit rather than using the Apple, Quit keys.
>
> Other than that I really have not pinned it down.
>
> Sorry I cannot help.
>
> Robin
>
> > I have the same problem as Robin Jackson (19 nov. 2004) with Entourage
> > 2004.
> >
> > When I quit Entourage the main Window disappears but the progress
> > window
> > stays in focus, the menu's all dim and the name Entourage gets
> > highlighted.
> >
> > And there it stays, hogging CPU and not doing anything.
> >
> > I have no idea why this should have suddenly happened.
> >
> > I DO NOT HAVE an exchange account. Only a regular POP account (cable
> > modem) and that problem was non existing before.
> >
> > I tried to remove my "Données utilisateurs Microsoft" (I use the
> > French version - I am from Montréal) from user/documents Microsoft
> > user.
> >
> > I tried to réinstall Office from scratch putting to trash the Office
> > folder and everything related in the user library/preference and
> > reinstalling - dragging the Office folder from the installer to
> > applications folder - tried before updating to Office 2004 11.1.0 and
> > after updating. Nothing work.
> >
> > Entourage do not quit and is stopping a shutdown. I have to force quit
> > Entourage everytime before I can shutdown.
> >
> > I don't care to reinstall and recreate my account as far as my main
> > identity (all my mail and address book) do not seem to be the problem.
> > I just want to identifie and remove the source of the problem.
> >
> > Anybody have and idea of what is causing the problem.
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