The following message appears after clicking the reply
button . "The action could not be completed. An error has
occurred (-8796)" Then the following happens:

- Can't preview other messages listed.
- None of the buttons work (new, reply, forward...).

I have to quit and restart entourage before the above will
work but once I click reply the same error message appears
and nothing works again. Any ideas?

Re: Help! Entourage X problems by Diane

Diane
Mon Dec 01 18:13:52 CST 2003

On 12/1/03 1:18 PM, in article 16fc01c3b850$a8b36750$3101280a@phx.gbl,
"Cary" <anonymous@discussions.microsoft.com> wrote:

> The following message appears after clicking the reply
> button . "The action could not be completed. An error has
> occurred (-8796)" Then the following happens:
>
> - Can't preview other messages listed.
> - None of the buttons work (new, reply, forward...).
>
> I have to quit and restart entourage before the above will
> work but once I click reply the same error message appears
> and nothing works again. Any ideas?

From the Error page:

Do a database rebuild.

<http://www.entourage.mvps.org/errors.html#anchor-error8796>

How to rebuild your database:

If you¹re in Entourage X, first go to
Entourage -> Turn Off Office Notifications. Quit Entourage, and then restart
Entourage holding down the Option key. When the Rebuild dialog box comes up,
choose to do a Typical Rebuild.

--
Diane Ross
Mac MVP
Entourage Help Page <http://www.entourage.mvps.org/>