HTML formatting

Probably been thrashed out many times before, but here goes: I've sent
an email formatted as HTML and it turns up at the receipient's
computer as plain text. By CC'ing the email to myself I'm able to see
that this has happened.

Thank you

Paul
Fri Jan 02 10:32:29 CST 2004

On 12/29/03 2:23 AM, in article 058201c3cdf5$be105990$a301280a@phx.gbl,
"piet" <anonymous@discussions.microsoft.com> wrote:

> Probably been thrashed out many times before, but here goes: I've sent
> an email formatted as HTML and it turns up at the receipient's
> computer as plain text. By CC'ing the email to myself I'm able to see
> that this has happened.

By "sent out" do you mean that you yourself have typed out a message in HTML
mode, in Entourage, using HTML formatting, then sent it from Entourage,
cc'ing yourself, and both you and the To recipient have received plain text
versions? That makes no sense.

Or did you Forward an HTML message from Entourage? Yes, that will convert it
to plain text. To avoid that, either Redirect it (but the recipient won't
know it cam from you) or send it as an attachment: drag the HTML original
message to the new message window. If the new message window is also HTML
then the attachment will probably display inline (in HTML), but in any case
it can be opened up when received.

Or - just possibly - are you talking about a message sent from Outlook on a
Windows PC? A message actually sent in HTML from there will be received in
HTML in Entourage. But if you send it in Outlook's default RTF mode, which
variety of RTF no Mac email client can read, anyone in Entourage on a Mac
will see the plain text version (usually with an unopenable winmail.dat
attachment attached).

--
Paul Berkowitz
MVP Entourage
Entourage FAQ Page: <http://www.entourage.mvps.org/toc.html>
AppleScripts for Entourage: <http://macscripter.net/scriptbuilders/>

Please "Reply To Newsgroup" to reply to this message. Emails will be
ignored.

PLEASE always state which version of Entourage you are using - 2001 or X.
It's often impossible to answer your questions otherwise.

Mickey
Fri Jan 02 11:19:22 CST 2004

On 1/2/04 10:32 AM, in article BC1ADD1D.4DA2F%berkowit@spoof_silcom.com,
"Paul Berkowitz" <berkowit@spoof_silcom.com> wrote:

> On 12/29/03 2:23 AM, in article 058201c3cdf5$be105990$a301280a@phx.gbl,
> "piet" <anonymous@discussions.microsoft.com> wrote:
>
>> Probably been thrashed out many times before, but here goes: I've sent
>> an email formatted as HTML and it turns up at the receipient's
>> computer as plain text. By CC'ing the email to myself I'm able to see
>> that this has happened.
>
> By "sent out" do you mean that you yourself have typed out a message in HTML
> mode, in Entourage, using HTML formatting, then sent it from Entourage,
> cc'ing yourself, and both you and the To recipient have received plain text
> versions? That makes no sense.

I suppose it would be possible, though highly improbable, that your SMTP
server is stripping out HTML content.

> Or did you Forward an HTML message from Entourage? Yes, that will convert it
> to plain text.

Actually, the message will forward in HTML format if the option to "Reply to
messages in the format in which they were sent" under the "Reply & Forward"
tab of Mail & News Preferences is checked.

> To avoid that, either Redirect it (but the recipient won't
> know it cam from you)

Unless the recipient chooses to view the "Resent-From" header, which will
show the name and e-mail address of the person who redirected it.

> or send it as an attachment: drag the HTML original
> message to the new message window. If the new message window is also HTML
> then the attachment will probably display inline (in HTML), but in any case
> it can be opened up when received.

--
Mickey Stevens (Microsoft MVP for Office:mac)
PowerPoint FAQ featuring PowerPoint:mac: <http://www.pptfaq.com/>
Entourage Help Page: <http://www.entourage.mvps.org/toc.html>