On 9/12/07 1:30 AM, in article
1189585833.222799.47140@57g2000hsv.googlegroups.com, "toygal88"
<melinf@gmail.com> wrote:
> I am trying to move all emails from my old Mac OS9 (Outlook Express
> 5.0.6) to Entourage X on my new(ish) Mac which runs on 10.3.9. What
> is the quickest, easiest and cheapest way to do this?
You'll need to drag over the Microsoft User Data folder from your old Mac to
your new(ish) Mac. You can place it on the desktop. Just navigate to it when
asked to find the files.
Under File Import you can select to import from another program. Choose
Outlook Express. You can then point to the Identity for OE on your desktop.
>
> The next problem is more serious. I've been working on my new Mac
> after setting it up. After sending and retrieving a bunch of emails
> today I noticed that Microsoft had a new update (10.1.9) for Mac OSX.
> I downloaded the update and after running it Entourage was wiped
> clean. All my emails disappeared and I have no back-up copies. How
> do I get them back?
I think you might be a bit confused over a Microsoft update 10.1.9 for OS X.
Without knowing exactly what updater you used, it's hard to know what advice
to give.
When Entourage opens with new blank Identity, this is normally a user error,
but if the Identity has disappeared, a possible culprit is your anti-virus
application. Some versions identify a virus within the database and puts
your database into quarantine. You will need to read the directions on how
to release.
See how to find when it's user error:
<http://www.entourage.mvps.org/troubleshoot/crashes.html#crash15a>
Sometimes during an update either Apple or Microsoft, things go wrong and
data disappears. Sometimes the info can be found in an invisible folder
"lost & found". Usually, it's just lost forever.
Under the 'go' menu, select 'go to folder'. In that dialog, enter
"/lost+found" (without the quotes).
If there is a lost+found folder it will open, if not, you will get a 'folder
not found' error.
--
Diane, Microsoft Mac MVP
Entourage Help Page <http://www.entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>
--
Diane, Microsoft Mac MVP
Entourage Help Page <http://www.entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>