HELP Entourage Keeps Crashing

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- Previous
 - 1
 - *HELP* Entourage Keeps Crashing Hello-- Almost every time the user tries to send an email in Entourage, it keeps crashing. He is using OS X.3.x with a G5. The error message is 23 pages long. If you have any expereince in this area, I can email the error log to you as an attachment. Please let me know, as any help would be greatly appreciated. Thank you, Stephen Tag: *HELP* Entourage Keeps Crashing Tag: 45333
 - 2
 - 'Could not open that feature' error I could really use some help. I have recently switched over to OS X = Server=20 10.3, and all my workstations to Panther as well. I tell this because I = believe=20 it has bearing. I also set up a directory domain which handles = authentication=20 for the workstations, and the server maintains the home directories as = well.=20 If I log into locally to a machine and create an account, the account = works=20 fine. However, if I log into an account that resides on the server and = create a=20 new Exchange account in Entourage 2004, all seems okay until I close = the=20 software and reopen it. As soon as I do I get the message 'Could not = open=20 that feature,' and Entourage quits. Repeated attempts generally give the = same error, and occasionally I get a bad database error, which a rebuild = has=20 no affect on.=20 I thought it was an authentication error at first, but I do not believe = it is even=20 getting that far. Now I think perhaps a permissions problem with where = the=20 files are, or that Entourage is having problems locating the folder = where the=20 database resides. However, I do have one account that is set up this = way=20 that is working. The first 2 times I set it up, it had the problem = described=20 above, but the third time the machine seized, and after I rebooted it = worked=20 fine. The setups are identical between the two accounts. I could go on and on, but I will stop here. Does anyone know of a known=20 issue with doing things this way or have any ideas? Thanks. Tag: *HELP* Entourage Keeps Crashing Tag: 45327
 - 3
 - Entrouage 2004: Duplicate IMAP Messages/Won't Delete Just to add my voice to the chorus of those experiencing this problem. =20 As I have been upgrading the macs in our offices to Office 2004, and we=20 have begun to experience this problem, repeatedly. I know the fix - = repair=20 message list and if that doesn't work empty cache and download again. =20 That's fine if it happens occasionally, but at least a third to one half = of users=20 have reported this bug. That's not good news. I would like to add that 2004 HAS fixed some other sporadic but vexing=20 crashing issues that were being experienced with Entourage X, but I hate = to=20 see those problems replaced by another problem. Is this issue likely to = be=20 addressed in future updates to 2004? It would be nice to have the basic = mail functions of Entourage (via IMAP) run smoothly for once. Sorry to bitch, but any info/update on this issue would be very much=20 appreciated. -George Tag: *HELP* Entourage Keeps Crashing Tag: 45326
 - 4
 - Holiday Color Coding - Calendar I am attempting to have different colors for Christian, Islamic, Jewish, and US Holidays. I have tried changing the colors on the default categories, adding new categories, and every other thing I can think of, but they keep defaulting back to the same pinkish color for ALL holidays. Is there something that I am missing? Thanks, Jim Tag: *HELP* Entourage Keeps Crashing Tag: 45325
 - 5
 - Entourage 2001 won't access Hotmail email account 1. For years, I have used Ent 2001 (and Mac OS 9.1) to access free Hotmail accounts to receive and send email. Suddenly, in the last week, I am no longer able to receive and send email via Ent 2001 in any of my free hotmail accounts. I've read that Hotmail has terminated the ability of Outlook and Outllook Express from accessing the free hotmail accounts. I've read that some Outlook users are even having access problems with their paid hotmail accounts. But that is unclear. I've now sent a message to Hotmail Tech Support and am waiting an answer to see if they have terminated access via Entourage. I suspect so. Has anyone heard definitively? 2. The Ent and Hotmail combination worked before the last couple of days, however very poorly--see below. Old Problem: In previous years, I had spent months unsuccessfully trying to resolve why Ent 2001 would STALL from receiving and sending email from multiple hotmail accounts. Ent would access my one Earthlink account without problem and speedily. Neither Ent Tech Support, nor Hotmail Tech Support, (nor this group), was ever able to find a cure. The painful work-around for years has been to make schedules that process to only 1-3 hotmail accounts at a time. This usually works 90% of time, but still gets STALLED on occasion. Then I have to quit and restart Ent (and sometimes restart the computer) in order to "clear" the STALL. I've been living with this work-around for years, but now I suspect that Ent will not work with Hotmail accounts at all (at least not free accounts). I use multiple accounts to separate my life and to separate high-spam accounts from low-spam. Now I suspect that I will have to terminate my long relationship with Hotmail. Are there still any other providers of free email accounts on the internet? Tag: *HELP* Entourage Keeps Crashing Tag: 45324
 - 6
 - Too Many Recipients I lost a group in my Address Book with about 325 names. I just rebuilt = it=20 and now when I try to send to the group I get "too many recipients" = "Error=20 17099". Anone experience this? Thanks. Tag: *HELP* Entourage Keeps Crashing Tag: 45322
 - 7
 - Return Receipts in Entourage 2004 Mac is there a return receipt option in Entourage 2004 for Mac? I can't seem to find it. Tag: *HELP* Entourage Keeps Crashing Tag: 45321
 - 8
 - Importing .pst into Entourage http://www.riches.com.au/articles/export-outlook-entourage.htm Tag: *HELP* Entourage Keeps Crashing Tag: 45319
 - 9
 - Help re: out of office reply How do you set up an out-of-office reply in Entourage? If this is not possible, how do you forward all incoming messages to another email account? Tag: *HELP* Entourage Keeps Crashing Tag: 45313
 - 10
 - Entourage 2004 attempts to dial while online using bluetooth While online using broadband via ethernet or wireless, I have no problem sending and receiving mail. But when I'm online using bluetooth and a cell phone modem and attempt to send or receive mail, Entourage attempts to dial using the internal modem and then tells me my connection has failed because I've failed to enter a telephone number. Any assistance (or fix) would be greatly appreciated. nan nan@illustrata.net Tag: *HELP* Entourage Keeps Crashing Tag: 45309
 - 11
 - Blocked URL's ? When a PC user sends a URL to me, it does this: http://www.yahoo.com <BLOCKED::http://www.yahoo.com> What gives? Tag: *HELP* Entourage Keeps Crashing Tag: 45308
 - 12
 - Japanese dictionary In Entourage 2004 the Japanese dictionary is not available in the preferences. I tried to use "Language Register" but no change (all the others Japanese features are activated but not the dictionary and the spelling check in Japanese). Strange to say in Word 2004 the Japanese dictionary is working. Any idea? thanks Sara Tag: *HELP* Entourage Keeps Crashing Tag: 45306
 - 13
 - Why is Entourage moving my messages? I'm perplexed by Entourage's behavior moving messages from one folder to another. Some messages from my IMAP folder are filed into my "Folders on My Computer" Inbox. I don't have any rules set up to do so, and have disabled Junk Mail filtering but I'm still seeing it. Are messages that don't initially have address book entries handled differently? How do I change this behavior? Thanks for any guidance you can provide me. --Gary Tag: *HELP* Entourage Keeps Crashing Tag: 45302
 - 14
 - Exporting mail from Entourge back to Office 2003 I have a user who tried a Mac for 8 months and she is not happy with it. She has moved back to Windows XP and Office 2003 and I need to get all of her mail from Entourge back into either Outlook or Outlook express. I have only seen the option to export contacts not mail. Anyone have a clue at how I can accomplish this? Tag: *HELP* Entourage Keeps Crashing Tag: 45298
 - 15
 - Entourage 2004 will not send/recieve Pop account Hi after upgrading fro X to 2004 my accounts will not send and recieve. I get error (114) Unknown error I have checked the mail account and it is set up correctly. I have also tried deleting the entourage pref file, reconstructing the database and reinstalling Office 2004 many times. Any ideas would be greatly appreciated Cheers Mark Tag: *HELP* Entourage Keeps Crashing Tag: 45292
 - 16
 - SMTP issues all of a sudden Today, it would seem that Comcast started blocking port 25, making it impossible to send e-mail from .Mac using port 25 to smtp.mac.com. I can send using smtp.comcast.net, without authentication, however. This is fine, except that I also need to send mail from my .mac account at work and other places, and must now change the smtp server settings in Entourage each time I change location (which I have never had to do!). Using smtp.mac.com and other ports do not work since these apparently are not supported (like SSL) at comcast. Any suggestions, other than changing my SMTP settings each time I'm using my iBook at a different location? Is there any way to get SMTP.mac.com to be accepted via a different port (I tried 587 and 110 but Comcast seems not to accept these). Thanks! Tag: *HELP* Entourage Keeps Crashing Tag: 45291
 - 17
 - "Could not open communications device" My Mac's OS is X 10.3.5. I installed MS Office 2004 for Mac over the = top of=20 existing MS Office X. Problem: with dial-up internet connection running = and=20 browser working fine, Entourage 2004 cannot receive or send email! When = I=20 try, Internet Connect messages: COULD NOT OPEN THE COMMUNICATIONS=20 DEVICE. =20 Entourage 2004 has successfully imported all data from Entourage X. =20 I have run Disk Utility to repair permissions, and also run Keychain = First Aid=20 - and it did repair a link to my SP. I have discarded Entourage = preferences=20 and let them reinstall afresh. To no avail. I still get the same = message, as=20 above. Any suggestions? I can try calling Apple but they may say it's a MS = problem. Tag: *HELP* Entourage Keeps Crashing Tag: 45290
 - 18
 - How to delete calendar file I messed up my calendar file, importing many duplicate items, and would like to start over. How can I delete the data in the calendar file without affecting other information (e-mails, addresses, etc.) in the rest of my entourage database? Tag: *HELP* Entourage Keeps Crashing Tag: 45288
 - 19
 - Selected Communications Device does not exist Hi Guys, Yes .... I know that there have been many emails about this problem. Simply put ... I'm running 10.3.5 with Office 2004 and Entourage. When connected either through either wired Ethernet or airport, everything is great. When I connect through my analog modem, I can access the internet fine but when Entourage tries to connect, I get the following error "The selected communications device does not exist. Please verify your setting and try again." As per multiple emails, I have re-ordered my Port configurations order to have my Analog Modem first ... It doesn't appear to make ANY difference. Help! Tag: *HELP* Entourage Keeps Crashing Tag: 45287
 - 20
 - Emails take ages to download Can anyone help me solve the problem of why emails that need to access pictures from a server are taking so long to download? Two newsletters i sign up to can take up to five minutes to load on Entourage. the same newsletters have no problem popping up in OSX Mail. One of them is daily dilbert and it takes ages to see the strip. Tag: *HELP* Entourage Keeps Crashing Tag: 45280
 - 21
 - IMAP Rule Settings not kept Each time I closed Entourage 2004 my rule settings for my IMAP account are not kept. I have the rules set up to move emails with a certain adress to a folder on my IMAP account. It seems that this might have some connection to the IMAP folders not being "seen" on start of Entourage. Tag: *HELP* Entourage Keeps Crashing Tag: 45277
 - 22
 - Deleted Entourage account by mistake. How to restore it? I have inadvertently deleted my personal Entourage account while trying to add a new one! I was in the window where you can add, rename and delete accounts and deleted it by mistake. I have not touched the computer, nor closed Entourage, the window is still open but I don't know how to restore my account as there is no option to go back and restore it. What to do? THANKSSSS Tag: *HELP* Entourage Keeps Crashing Tag: 45274
 - 23
 - Snooze Next AM; Internet Headers I first noticed these issues when I was using Entourage X; I was hoping that Entourage 2004 would fix the problems, but it didn't. 1. I can no longer get Office Notifications to remind me of a non-recurring event when I say "Snooze Until Tomorrow Morning." (Recurring events will snooze until tomorrow morning.) All Time/Date System Preferences are correct; I even installed a new battery (G4-933) and rebuilt the Entourage database. (There are no multiple copies of Daemon in the Startup Items either.) 2. I have "Show Internet Headers" selected in the Mail and News Preferences "View," but I see no internet headers. (The "Internet Headers" is grayed out under the Entourage View menu whether or not I have the option enabled in the preferences.) I'm convinced that some Entourage preference must be corrupted which would explain why the imported preference during the 2004 update didn't eliminate the problem that started in X. I have many calendar events and am reluctant to delete and re-create the entire account. Any assistance is sincerely appreciated. TIA Gene Tag: *HELP* Entourage Keeps Crashing Tag: 45266
 - 24
 - Junk e-mail button... what does it do? Aside from assigning a message to the junk folder, does the junk e-mail button in Entourage 2004 create some sort of filter such that if I ever receive another message from the same address it will be immediately filtered to the junk folder? I've checked Entourage help and it doesn't have any information about this and the way I see it, if it doesn't do this it's about as useful as a simple delete button... Sent using the Microsoft Entourage 2004 for Mac Test Drive. Tag: *HELP* Entourage Keeps Crashing Tag: 45260
 - 25
 - "Cancelled" added before invitations For the first time with version 2004, went to send invitations from an = event=20 created from an email. All was great but the time that was automatically = entered needed to be fixed to the correct time. I saved and all looked = well=20 but unknown to me the word "Cancelled' was added to the front of the = email=20 (fyi: no prior email was sent without the word). Boy was I surprised = when I=20 noticed no one was getting ready for the meeting. Any help on this would = be=20 appreciated because I need this feature and don't want to have to = revert.=20 Thanks. Tag: *HELP* Entourage Keeps Crashing Tag: 45258
- Next
 - 1
 - hidden spam addresses When I went to send an email in Entourage 2004, and I pressed the letter = "P"=20 for example, a list of addresses beginning with "P" popped up. The = problem=20 is that I noted in the list several addresses that were obviosly spam=20 addresses that somehow go in there (I"m real puzzled on this since I"m = the=20 sole user and very experienced so I know I didn't do it). I went to = check the=20 address book and they are not showing to delete. How can I locate them? = ...=20 make them visible? ... get rid of them without losing all my adddress (I = have=20 way too many to do over)? Tag: *HELP* Entourage Keeps Crashing Tag: 45257
 - 2
 - Long DELAY MIME Digest Entourage 2004 displays a 30 second or more delay when I click on a MIME formatted digest email in the preview pane. Noticeable, bothersome. Annoying. ~~~~~~~~~~~~ Jefferis Peterson, Pres. Web Design and Marketing http://www.PetersonSales.com Sent using the Microsoft Entourage 2004 for Mac Test Drive. Tag: *HELP* Entourage Keeps Crashing Tag: 45255
 - 3
 - entourage 04 where is the account info stored on my mac Since upgrading to 04 I cant send email, all settings look fine. I want to delete account file but cant find it. Name, email, smtp, etc. I know where you enter the info but where is it stored. thanks bob Tag: *HELP* Entourage Keeps Crashing Tag: 45254
 - 4
 - Basic "how to add newsletter to outbound email" I'm certain that the instructions on how to add formated documents, like = a=20 newsletter, to the text section of an outbound email are right under my=20 nose. I just can't see the forest for the trees. I want to take a formated document (produced in Word or Publisher) and=20 copy it into the text area of mail. How do people do this? My testing is being done with one of the proformated newsletter samples = in=20 Word. After replacing the data with the information I want in the = document,=20 I do a SELECT ALL, copy, and paste in the message area in Entourage, but = all=20 I get is unformatted text. (I make sure that I have selected to display = formated text in Entourage before doing the paste.) What's the process to produce those formated ads, etc. we receive all = the=20 time in our email? Tom Tag: *HELP* Entourage Keeps Crashing Tag: 45253
 - 5
 - Accessing Hotmail through Microsoft Entourage Hi there, I can't seem to access my hotmail account through Entourage (Version 9.0.4 for Mac OSX in Classic). Keep getting an error code 1501, saying there's an HTTP error, and that the server doesn't support this request. Any ideas? Thanks Paul Tag: *HELP* Entourage Keeps Crashing Tag: 45251
 - 6
 - I am a premium Hotmail subscriber so why won't Entourage work with Hotmail Yeah I know the new Hotmail scam under the vail of spam but I am on the premium plan. I paid my $19.99 and have been happily using my hotmail account with Entourage 2001 under Mac OS 9.2 for some years but that all came to a screaching halt on Sept. 23rd and I have not recovered after well in excess of six hours of my life trying. This is unacceptable but what's worse is that Hotmail are referring this problem to Microsoft product support as if it were an Entourage issue. Get it straight Hotmail support and straighten out the problem for your best customers - the paying one's, and how about a grace period for the standard hotmail users. A little warning would have gone a long way Tag: *HELP* Entourage Keeps Crashing Tag: 45249
 - 7
 - export/import Entourage Cal to a new computer I want to transfer my calendar from my old Mac Powerbook to my NEW iMac. I have moved all my emails and address book over via vCards. How can I transfer over my Calendar of events and dates??? Tag: *HELP* Entourage Keeps Crashing Tag: 45247
 - 8
 - cant send email - where is account info stored on mac Since updating to entourage 04 I cant send email. Receives fine but will not send. If I go back to Entourage X I can send fine. I have checked all the account settings and they are the same. I deleted the account and reentered info, same thing receive fine but will not send. I thought i would delete the account file but do not know where it is? Does anyone have any suggestions on my problem? Or where is the account file? Does that sound like a good idea to trash it? bob Tag: *HELP* Entourage Keeps Crashing Tag: 45244
 - 9
 - EXPORT MY CONTACT FROM OUTLOOK > This message is in MIME format. Since your mail reader does not understand this format, some or all of this message may not be legible. --B_3179589792_638907 Content-type: text/plain; charset="US-ASCII" Content-transfer-encoding: 7bit I CONVERTED TO MAC. I JUST GOT A NEW IBOOK G4 RUNNING PANTHER AND AM USING ENTOURAGE X NOW. I WOULD LIKE TO TRANSFER ALL MY CONTACTS AND OTHER INFO/FOLDERS FROM OUTLOOK TO MY NEW ENTOURAGE. HOW DO I DO THAT. AT THE VERY LEAST, I WOULD LIKE TO EXPORT MY CONTACT FROM OUTLOOK TO MY ADDRESSES IN ENTOURAGE. I THOUGH I COULD JUST ATTACH MY CONTACTS IN OUTLOOK TO AN EMAIL AND SEND TO MYSELF. THAT WORKS GOING THE OTHER WAY AROUND, BUT NOT FROM PC TO MAC. HELP/!?! FIONAf Fionabloom@mac.com --B_3179589792_638907 Content-type: text/html; charset="US-ASCII" Content-transfer-encoding: quoted-printable <HTML> <HEAD> <TITLE> EXPORT MY CONTACT FROM OUTLOOK</TITLE> </HEAD> <BODY> I CONVERTED TO MAC. &nb= sp;I JUST GOT A NEW IBOOK G4 RUNNING PANTHER AND AM USING ENTOURAGE X NOW.<B= R> I WOULD LIKE TO TRANSFER ALL MY CONTACTS AND OTHER INFO/FOLDERS FROM OUTLOO= K TO MY NEW ENTOURAGE.  HOW DO I DO THAT.  AT THE VERY LEAST, I WOULD LIKE TO= EXPORT MY CONTACT FROM OUTLOOK TO MY ADDRESSES IN ENTOURAGE.  I THOUGH= I COULD JUST ATTACH MY CONTACTS IN OUTLOOK TO AN EMAIL AND SEND TO MYSELF. =  THAT WORKS GOING THE OTHER WAY AROUND, BUT NOT FROM PC TO MAC. HELP/!?! FIONAf Fionabloom@mac.com </BODY> </HTML> --B_3179589792_638907-- Tag: *HELP* Entourage Keeps Crashing Tag: 45243
 - 10
 - Outlook contacts to Entourage X ADDRESS BOOK > This message is in MIME format. Since your mail reader does not understand this format, some or all of this message may not be legible. --B_3179589623_667596 Content-type: text/plain; charset="US-ASCII" Content-transfer-encoding: 7bit I CONVERTED TO MAC. I JUST GOT A NEW IBOOK G4 RUNNING PANTHER AND AM USING ENTOURAGE X NOW. I WOULD LIKE TO TRANSFER ALL MY CONTACTS AND OTHER INFO/FOLDERS FROM OUTLOOK TO MY NEW ENTOURAGE. HOW DO I DO THAT. AT THE VERY LEAST, I WOULD LIKE TO EXPORT MY CONTACT FROM OUTLOOK TO MY ADDRESSES IN ENTOURAGE. I THOUGH I COULD JUST ATTACH MY CONTACTS IN OUTLOOK TO AN EMAIL AND SEND TO MYSELF. THAT WORKS GOING THE OTHER WAY AROUND, BUT NOT FROM PC TO MAC. HELP/!?! FIONAf Fionabloom@mac.com --B_3179589623_667596 Content-type: text/html; charset="US-ASCII" Content-transfer-encoding: quoted-printable <HTML> <HEAD> <TITLE>Outlook contacts to Entourage X ADDRESS BOOK</TITLE> </HEAD> <BODY> I CONVERTED TO MAC. &nb= sp;I JUST GOT A NEW IBOOK G4 RUNNING PANTHER AND AM USING ENTOURAGE X NOW.<B= R> I WOULD LIKE TO TRANSFER ALL MY CONTACTS AND OTHER INFO/FOLDERS FROM OUTLOO= K TO MY NEW ENTOURAGE.  HOW DO I DO THAT.  AT THE VERY LEAST, I WOULD LIKE TO= EXPORT MY CONTACT FROM OUTLOOK TO MY ADDRESSES IN ENTOURAGE.  I THOUGH= I COULD JUST ATTACH MY CONTACTS IN OUTLOOK TO AN EMAIL AND SEND TO MYSELF. =  THAT WORKS GOING THE OTHER WAY AROUND, BUT NOT FROM PC TO MAC. HELP/!?! FIONAf Fionabloom@mac.com </BODY> </HTML> --B_3179589623_667596-- Tag: *HELP* Entourage Keeps Crashing Tag: 45242
 - 11
 - error -3212 (mail can't be sent) Hello all. Have been up and running for about 2 weeks on Entourage w/ no problems until today. Fro some reason one of my email accounts (a pop3 account) will not send. Keep getting error -3212. Anybody seen this before? Gracias- Tag: *HELP* Entourage Keeps Crashing Tag: 45240
 - 12
 - OUTLOOK (PC) TO ENTOURAGE X(MAC OSX 10.3.5) > This message is in MIME format. Since your mail reader does not understand this format, some or all of this message may not be legible. --B_3179584843_351186 Content-type: text/plain; charset="US-ASCII" Content-transfer-encoding: 7bit I CONVERTED TO MAC. I JUST GOT A NEW IBOOK G4 RUNNING PANTHER AND AM USING ENTOURAGE X NOW. I WOULD LIKE TO TRANSFER ALL MY CONTACTS AND OTHER INFO/FOLDERS FROM OUTLOOK TO MY NEW ENTOURAGE. HOW DO I DO THAT. AT THE VERY LEAST, I WOULD LIKE TO EXPORT MY CONTACT FROM OUTLOOK TO MY ADDRESSES IN ENTOURAGE. I THOUGH I COULD JUST ATTACH MY CONTACTS IN OUTLOOK TO AN EMAIL AND SEND TO MYSELF. THAT WORKS GOING THE OTHER WAY AROUND, BUT NOT FROM PC TO MAC. HELP/!?! FIONAf Fionabloom@mac.com -- --B_3179584843_351186 Content-type: text/html; charset="US-ASCII" Content-transfer-encoding: quoted-printable <HTML> <HEAD> <TITLE>OUTLOOK (PC) TO ENTOURAGE X(MAC OSX 10.3.5)</TITLE> </HEAD> <BODY> I CONVERTED TO MAC. &nb= sp;I JUST GOT A NEW IBOOK G4 RUNNING PANTHER AND AM USING ENTOURAGE X NOW.<B= R> I WOULD LIKE TO TRANSFER ALL MY CONTACTS AND OTHER INFO/FOLDERS FROM OUTLOO= K TO MY NEW ENTOURAGE.  HOW DO I DO THAT.  AT THE VERY LEAST, I WOULD LIKE TO= EXPORT MY CONTACT FROM OUTLOOK TO MY ADDRESSES IN ENTOURAGE.  I THOUGH= I COULD JUST ATTACH MY CONTACTS IN OUTLOOK TO AN EMAIL AND SEND TO MYSELF. =  THAT WORKS GOING THE OTHER WAY AROUND, BUT NOT FROM PC TO MAC. HELP/!?! FIONAf Fionabloom@mac.com -- </BODY> </HTML> --B_3179584843_351186-- Tag: *HELP* Entourage Keeps Crashing Tag: 45236
 - 13
 - emailing pdf files via Acrobat I cannot send a pdf as an attachment to an e-mail when pressing the email button in Acrobat. Here's what happens when I activate the button: Entourage opens; the "subject" field has the pdf name; but the attachment reads: "Attachment (PlayerPro document).669" I do not encounter this problem using Apple Mail. Nor did I have this problem with the previous version of Entourage. Computer details: G5 dual processor (2 GHz) running Mac OS 10.3.5 I'm using the latest version of Adobe Acrobat Professional (6.0.2) and the latest (only?) version of Entourage 2004 Tag: *HELP* Entourage Keeps Crashing Tag: 45225
 - 14
 - Hotmail access has stopped working > This message is in MIME format. Since your mail reader does not understand this format, some or all of this message may not be legible. --B_3179571895_1172763 Content-type: text/plain; charset="US-ASCII" Content-transfer-encoding: 7bit Background first: Mac user since 1986 Currently using OS 9.1, Entourage 2001, IE 5.1.6 (5010) After years of successful operation, my Hotmail access thru Entourage has suddenly stopped working. Error Log says "Could not retrieve mail from account Lee@Hotmail." I checked online and my Hotmail account is still open and active (I access it frequently within the 30-day rule). As a last resort, I finally deleted that Hotmail acct within Entourage and set up a new one. Now it won't "receive" the folder list. At last try the progress bar rolled along for about a half-hour. I finally manually stopped it. THEN (aaarrrrgggghhhh) when I went to my regular Entourage Inbox, the status bar at the bottom said I was in the Hotmail acct. Anybody out there got ideas? I'm about to throw the whole computer out the window, except that I'm so addicted, I know that I will die within an hour if I do that! --B_3179571895_1172763 Content-type: text/html; charset="US-ASCII" Content-transfer-encoding: quoted-printable <HTML> <HEAD> <TITLE>Hotmail access has stopped working</TITLE> </HEAD> <BODY> Background first: Mac user since 1986 Currently using OS 9.1, Entourage 2001, IE 5.1.6 (5010) After years of successful operation, my Hotmail access thru Entourage has s= uddenly stopped working. Error Log says "Could not retrieve mail from a= ccount Lee@Hotmail." I checked online and my Hotmail account is still open and active (I access = it frequently within the 30-day rule). As a last resort, I finally deleted t= hat Hotmail acct within Entourage and set up a new one. Now it won't "r= eceive" the folder list. At last try the progress bar rolled along for = about a half-hour. I finally manually stopped it. THEN (aaarrrrgggghhhh) whe= n I went to my regular Entourage Inbox, the status bar at the bottom said I = was in the Hotmail acct. Anybody out there got ideas? I'm about to throw the whole computer out the = window, except that I'm so addicted, I know that I will die within an hour i= f I do that! </BODY> </HTML> --B_3179571895_1172763-- Tag: *HELP* Entourage Keeps Crashing Tag: 45222
 - 15
 - Using iSync I know that iSync and Entourage don't directly work together, but there are two scripts out there to sync Entourage with addressbook.app and iCal. But there docs only talk about version X of Entourage. Are they good for version 2004?? One is called syncentourageaddbook_135 the other is syncentourageical_1010 thanks Tag: *HELP* Entourage Keeps Crashing Tag: 45211
 - 16
 - Address Book can't save emails For some reason, Entourage 2004 can't save all the emails in my Address Book. It save only 57 of my 59 emails and when I select save, two emails dissapears. Any idea? thanks Tom_mymail@gmx.net Tag: *HELP* Entourage Keeps Crashing Tag: 45210
 - 17
 - Entourage 2001 and Hotmail I have a paid hotmail account, and, as of a few days ago, Entourage 2001 is no longer able to retrieve mail from Hotmail. Is this related to the new Microsoft anti-spam efforts, or is this something else? Any clues? Tag: *HELP* Entourage Keeps Crashing Tag: 45209
 - 18
 - Sync Entourage between PowerBook and iMac I'm using Entourage 2004, Panther, and tying to sync Entourage between my networked PowerBook G4 and iMac. The PowerBook is my main comupter. I followed Paul Berkowitz's suggestion to copy the Main Identity folder from one computer into the other. I quit Entourage on both computers and disconneceted from the Net before doing so. Even so, I keep getting a variety of messages saying that the folder can't be copied because something is "in use" (identies, signatures, database etc.) What gives? In Entourage 2001, I had to make a copy of the Identity file and transfer that over; I tried that and it didn't work either. I've used Sync Entourage - Address Book to sync to the Address Book; is there a way to use Sync to syne the files from the PowerBook to the iMac? Here is Paul Berkowitz's suggestion to someone on another thread: The simplest way is to regularly copy your identity folder from the more up-to-date computer to the other one, overwriting. You need to have the name of your identity the same on both computers - by default, if you haven't changed it, it's "Main Identity". If you _have_ changed it (at "Switch Identity...") in one Entourage, do the same in the other. Your identity folder is found on each computer here: ~/Documents/Microsoft User Data/Office 2004 Identities/Main Identity/ where "~" means your OS user folder (actually at /Users/[username]/). The Documents folder is the one appearing in the left bar of Finder windows, at the bottom. All you need to do is copy the "Main Identity" folder - which contains your Database and support files which must be kept together - to the Office 2004 Identities folder in the same place on the other computer, replacing. That will update everything - messages, contacts, calendar, etc. - all in one fell swoop. It does mean that you'll have the same mail accounts in both places too. (If you can't use one of them at the other location, that's OK. Just remember to not remove it from the Send & Receive All schedule there.) Tag: *HELP* Entourage Keeps Crashing Tag: 45202
 - 19
 - Entourage Vanishes Hi, can anyone help with this? Three times now, all my data has has=20 completely vanished out of Entourage 2004. I launch it, then get the = first=20 run pane and setup assistant, as though I've only just installed it. My connection is gone, my accounts, my rules, my address book, my mail. If I search in Microsoft User data/identities, I've gone too. The = destruction is=20 complete. If I run Norton Utilities, it can't find the database or my = missing=20 mail. Is this a programme problem, or does anyone know of a virus that could = do=20 such a thing? It's also happened to my partner's account on a seperate Mac. Any and all help greatly appreciated, Dave Tag: *HELP* Entourage Keeps Crashing Tag: 45201
 - 20
 - APOP Support The organization I am with requires that email to be retreived using the security of APOP. I can't seem to find out where this is configured in Entourage. A search for 'APOP' in Entourage help yield no results. Any help would be appreciated. Bruce Tag: *HELP* Entourage Keeps Crashing Tag: 45197
 - 21
 - Mail Rules have stopped working > This message is in MIME format. Since your mail reader does not understand this format, some or all of this message may not be legible. --B_3179515585_6122412 Content-type: text/plain; charset="ISO-8859-1" Content-transfer-encoding: 8bit I have several rules that route mail based on who it is from or some text in the subject line. Up until a few weeks ago, they ran fine, but now they don¹t run at all. As far as I can tell, beside the security patches from Apple, nothing has been installed. Any ideas? --B_3179515585_6122412 Content-type: text/html; charset="ISO-8859-1" Content-transfer-encoding: quoted-printable <HTML> <HEAD> <TITLE>Mail Rules have stopped working</TITLE> </HEAD> <BODY> I hav= e several rules that route mail based on who it is from or some text in the = subject line. Up until a few weeks ago, they ran fine, but now they don&#821= 7;t run at all. As far as I can tell, beside the security patches from Apple= , nothing has been installed. Any ideas? </BODY> </HTML> --B_3179515585_6122412-- Tag: *HELP* Entourage Keeps Crashing Tag: 45194
 - 22
 - Back up Entourage in Office 2004 I am using Entourage in Office for Mac 2004. I connect to an Exchange server via VPN. Entourage works flawlessly, and is fast becoming my PIM of choice, far and away better than Outlook. The programmers should be congratulated for turning out a winner. I do worry about recovering from a hardware failure. I realize that a lot of information is in Exchange, but what about Projects and Notes? What do I need to back up on my Mac to make sure that I can fully recover from a failure? Many Thanks Harry Tag: *HELP* Entourage Keeps Crashing Tag: 45190
 - 23
 - Export the Message to Outlook Express Dear All, Is there any method to export the message from Entourage 2004 to Outlook Express for PC?? I have tried the method that list in the Entourage help but cannot success. Thank you very much. -- Thanks and Best Regards, Rick Tag: *HELP* Entourage Keeps Crashing Tag: 45188
 - 24
 - Entourage calendar view Is there a way to customize the calendar view like it can be done with Outlook? I have Office 2004 and in Entourage calendar the right pane shows all my tasks and what I like to do is customize the view so to see only the one's that are due the next seven days not all of them for the next 20 years which scares the heck out of me because I will never get them done! There is a custom view for the next seven days but that shows the appointments not the tasks. Tag: *HELP* Entourage Keeps Crashing Tag: 45186
 - 25
 - Error 1501 server issues with Entourage Can anyone let us know what is going on with the hotmail servers and what we can expect as far as a resolution?? Why would Microsoft cut out it's own products?? Isn't hotmail part of the whole MSN deal? There are posts on the old news server, but they suggested a thread on this one to get more help. Please help!! Thanks. Tag: *HELP* Entourage Keeps Crashing Tag: 45184

Hello--

Almost every time the user tries to send an email in Entourage, it
keeps crashing. He is using OS X.3.x with a G5.

The error message is 23 pages long. If you have any expereince in this
area, I can email the error log to you as an attachment.

Please let me know, as any help would be greatly appreciated.

Thank you,

Stephen

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Re: HELP Entourage Keeps Crashing by Diane

Diane
Wed Oct 06 16:38:00 CDT 2004

On 10/4/04 3:23 PM, in article
857e83ef.0410041423.75643490@posting.google.com, "razor7"
<stephend@pwaor.com> wrote:

> Almost every time the user tries to send an email in Entourage, it
> keeps crashing. He is using OS X.3.x with a G5.

Try a database rebuild. Directions can be found here:

<http://www.entourage.mvps.org/database/rebuild.html>

If that does not work, follow these basics:

<http://www.entourage.mvps.org/troubleshoot/basics.html>

--
Diane Ross
Mac MVP
Entourage Help Page <http://www.entourage.mvps.org/>

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*HELP* Entourage Keeps Crashing

Re: *HELP* Entourage Keeps Crashing by Diane

HELP Entourage Keeps Crashing

Re: HELP Entourage Keeps Crashing by Diane