Error Code 5551 "Internal loop in the Router"

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 - 1
 - Error Message As I try to open Newsgroups, I get the following error message: "The Action could not be completed. Mail Error" I have checked all my Accounts setups and they seem to be OK. What's the problem? Tag: Error Code 5551 "Internal loop in the Router" Tag: 50405
 - 2
 - Replying/forwarding complex HTML: Worthless I've scanned the folder here and don't find anything on this, so thought I'd ask: Why does Entourage re-format a complex HTML message into code when replying to or forwarding that message to anyone? This is entirely unacceptable behavior for a program as sophisticated as is Entourage! The only workaround I've found is to use the "Redirect" function; however, you cannot annotate the message and so its efficacy is somewhat limited. Please tell me this is a confirmed bug for which MS is working on a fix. I find it hard to believe that this basic capability has been overlooked. Thanks. Tag: Error Code 5551 "Internal loop in the Router" Tag: 50399
 - 3
 - No return receipts? I can find this ANYWHERE and the help assistant seems to point me in the right direction but nothing can be found to use read or return receipts with Exchange server. Is this even an option for us? Why not? Tag: Error Code 5551 "Internal loop in the Router" Tag: 50394
 - 4
 - Problem reading Complex HTML I am having a problem reading complex html. I'm using OSX 10.3.7 and Entourage 2004 11.1.0. What happens is that when an email with pictures arrives, the text looks like garbage text. See this image as an example: http://www.well.com/user/kafclown/temporary/screenshot_01.jpg I thought at first I was in the wrong character set but that doesn't seem to do anything. If I choose "Edit Message" from the Edit menu, it will shut off HTML viewing, and the text will look fine. I tried turning on and off "View Complex HTML" but no dice. Any idea what's happening and why? Oh, and how to fix it would be great! Thanks! Adam Tag: Error Code 5551 "Internal loop in the Router" Tag: 50392
 - 5
 - Hot Sync with Palm into Entourage I have been unsusccessful in getting my Palm to correctly hotsync with entourage. Now I'm so frustrated I'd like to just remove this feature and go back to using Palm. How do I remove the conduit so that entourage stops trying to hot sync. I just want to go back to something that works!!!! G Tag: Error Code 5551 "Internal loop in the Router" Tag: 50391
 - 6
 - extracting default sounds in Ent. 2004 > This message is in MIME format. Since your mail reader does not understand this format, some or all of this message may not be legible. --B_3191387685_46143 Content-type: text/plain; charset="ISO-8859-1" Content-transfer-encoding: 8bit I like some of the default mail sounds in Entourage 2004 but I¹d like to use some of my old sounds as well. Is there a way to extract the default sounds in order to use them in another soundset? Thanks, Craig --B_3191387685_46143 Content-type: text/html; charset="ISO-8859-1" Content-transfer-encoding: quoted-printable <HTML> <HEAD> <TITLE>extracting default sounds in Ent. 2004</TITLE> </HEAD> <BODY> I like s= ome of the default mail sounds in Entourage 2004 but I’d like to use s= ome of my old sounds as well.  Is there a way to extract the default so= unds in order to use them in another soundset? Thanks, Craig </BODY> </HTML> --B_3191387685_46143-- Tag: Error Code 5551 "Internal loop in the Router" Tag: 50389
 - 7
 - Recovering Entourage 2001 Had a friend who has Entourage 2001 with a 38MB file called "Message" with old emails she's saved. How can I get those messages back into Entourage after recovering her system? Matt -- Tag: Error Code 5551 "Internal loop in the Router" Tag: 50386
 - 8
 - Entourage 2004 connecting to Exchange, Why cant I edit the > This message is in MIME format. Since your mail reader does not understand this format, some or all of this message may not be legible. --B_3191387790_8231613 Content-type: text/plain; charset="US-ASCII" Content-transfer-encoding: 7bit I was using entourage 10 and have upgraded to Entourage 2004 I am now unable to edit the subject field of an incoming email, it did work under the previous version. iMac running Panther 10.3.7 and a PowerBook G4 running Panther 10.3.7 both connecting to exchange 2003 the only thing that has changed is the Entourage upgrade Please help this is a very useful feature for sorting incoming email to find at a later date --B_3191387790_8231613 Content-type: text/html; charset="US-ASCII" Content-transfer-encoding: quoted-printable <HTML> <HEAD> <TITLE>Entourage 2004 connecting to Exchange, Why cant I edit the subject f= ield on incoming email</TITLE> </HEAD> <BODY> I was= using entourage 10 and have upgraded to Entourage 2004 I am now unable to e= dit the subject field of an incoming email, it did work under the previous v= ersion. iMac running Panther 10.3.7 and a PowerBook G4 running Panther 10.3.= 7 both connecting to exchange 2003 the only thing that has changed is the En= tourage upgrade Please help this is a very useful feature for sorting incoming email to fin= d at a later date </BODY> </HTML> --B_3191387790_8231613-- Tag: Error Code 5551 "Internal loop in the Router" Tag: 50385
 - 9
 - Updating from the test drive Hi guys, I'm a recent <1 yr Mac convertee who used Apple Mail until downloading the test drive just over a week ago. I love Entourage's Project centre and have used it a lot. Anyway, I bought the full version today and have managed to import everything but the Project centre data. Any clues? Joanna Tag: Error Code 5551 "Internal loop in the Router" Tag: 50378
 - 10
 - Create nice looking html-emails with Entourage? Hi all, I have not update to Office 2004 yet, I have a question... I know that Entourage allows us to create html email with basic text formatting. I read in the promo that you can also embed images, sounds, etc. What I want to know is, is the html toolset in Entourage advanced enough that I can lay out a simple table and create a real webpage to email, or am I just stuck with text and an embedded image? Thanks, Mabou Tag: Error Code 5551 "Internal loop in the Router" Tag: 50377
 - 11
 - Recurring calendar events off by one day A number of my recurring yearly events (like birthdays) are now off by one day -- too early. Upon opening the events, they are listed correctly, but are listed on the wrong day. Any idea what is going on? I'm using Entourage 2004 on Mac 10.3.8. Thanks, Julian Westerhout Tag: Error Code 5551 "Internal loop in the Router" Tag: 50376
 - 12
 - How do you use Documents to Go with Palm on Entourage I use Entourage to synch with my Palm, but not I can't figure out how to get my Documents to Go files off the Palm? Any suggestions? Thanks, S Tag: Error Code 5551 "Internal loop in the Router" Tag: 50375
 - 13
 - What is "Microsoft AU Daemon"? Just wondering, what is "Microsoft AU Daemon"? It keeps putting itself in my user startup items in Mac OS X System Preferences. It has a generic application icon, and I'm not sure what it's for. Thanks! Tag: Error Code 5551 "Internal loop in the Router" Tag: 50372
 - 14
 - Forced (unwanted) IMAP transfers to local inbox Entourage 2004 forcibly moves any incoming mail (or, worse yet, mail from a pre-existing mailbox which is being cached on my Mac for the first time) to the local Inbox (under "Folders on My Computer"). This essentially defeats the purpose of IMAP (having server-resident folders) and requires me to manually drag message from my local inbox into the appropriate folder(s) on my IMAP servers. I cannot find a setting anywhere to change this behavior, either in Preferences or in editing the account settings. BTW, I'm using my .Mac IMAP account and did not notice this behavior with Entourage X. - Clark Tag: Error Code 5551 "Internal loop in the Router" Tag: 50360
 - 15
 - Date & Time on Menu bar whoever suggested the little program that puts the whole date on the main window menu bar please post that link again? i love that program but lost it somewhere. thanks Tag: Error Code 5551 "Internal loop in the Router" Tag: 50356
 - 16
 - tasks show up everyday does anyone else have this problem????? setting a task whether Once Only or Recurring shows up every single day on the task pad....even all days preceeding. the task pad is worthless and you have to configure a view to see what your schedule is for any specific day. Is this a glitch or does Microsoft think it is ok to have to look at my entire scheduled task database of about 420 items everyday on my taskpad???? Tag: Error Code 5551 "Internal loop in the Router" Tag: 50355
 - 17
 - Sent Mail Saved Only Intermittently I am having a problem which seems to have been reported by other users, especially here: http://tinyurl.com/59hak Specifically, my sent mail seems to disappear, usually immediately upon sending it. However, the twist in my case is that some of it is saved, but the majority appears not to be saved. This is aggravating, and is beginning to affect my work performance because I rely on previously sent e-mails to a great extent. I finally decided to ask for help because today I clicked into my sent mail folder to retrieve a message I had sent only minutes before, and saw the message for a split second before it disappeared before my eyes. Searches through all of my folders for the message turned up nothing. Needless to say, I was slightly irked. I am using the company's IMAP setup, I have no rules for outgoing mail, and there are no schedules set which delete anything except deleted items. Also, my settings are properly configured to show all messages, and I definitely have the box checked to save all outgoing mail. I am extremely perplexed by this, and would appreciate any help. Microsoft Entourage 2004 for Mac, Version 11.1.0 (040913) OS X 10.3.8 Tag: Error Code 5551 "Internal loop in the Router" Tag: 50351
 - 18
 - entourage's max 4GB database hi i recently maxed out my database file, and entourage asked me to rebuild my database before i could open entourage. it was not ever clear to me that there was a maximum size for this file, so it came to be quite unexpectedly! i'll tell you entourage is not very clear that this would be an issue. now i ran the rebuild, and it compacted to 2.2GB and my mailboxes opened fine, but i lost about 1 week's worth of mail! is there anything i can do to try to find this missing mail? i have rebuilt the same 4GB database again 2x, once again typical, once advanced and still i do not get the missing week's worth of mail. is it really gone?! is there anything else i can do to crack open this database file? somewhere i can send this file to in order to see if it has somewhere the missing mail? any help is much apreciated! thanks, cs2i Tag: Error Code 5551 "Internal loop in the Router" Tag: 50350
 - 19
 - Sent messages vanish after "can't save sent message" error I am still having problems with my Sent emails, as many others on the list are also having. If I send messages, sometimes I get an error that the sent message couldn¹t be added to my IMAP mailbox, and that Entourage X will send it to the local folder instead. However, no such thing happens. Is there any way to recover the sent message? I want to keep all my sent messages since receipts don't work well any more. What mailbox is Entourage trying to save the messages to? It doesn't seem to be anywhere in the "On My Computer" mailbox The sent emails seem to have just vanished. And I made sure I didn¹t have ³flagged only² or ³unread only² checked. Did the messages simply not get saved anywhere? I made a custom view to show just ³sent today² messages, but the missing sent copy didn¹t show up. Thanks, Darryl Tag: Error Code 5551 "Internal loop in the Router" Tag: 50346
 - 20
 - Entourage times out no matter what Entourage has been working fine for me for several months and all of a sudden it stopped sending or recieving my mail. I can't think of any settings I've changed, but just in case I trashed my prefs files and created a new account. Still no go. I simply get a type 111 error on all my e-mail accounts (a pop mailserver on my LAN, as well as an external pop account and an external imap account.) Just on a hunch I fired up Apple Mail and tried to connect. No probs, so I downloaded TCPflow to see what kind of net traffic I was generating, and I got a big nothing. Entourage isn't even trying to talk to my servers. Anyone have a suggestion? Tag: Error Code 5551 "Internal loop in the Router" Tag: 50342
 - 21
 - Entourage Right-Justified Text Boxes Here's an odd Entourage behavior that has me baffled. I'm hoping that one of you know how to fix it. The text entry boxes--such as the subject line for emails and the name boxes in the address book--are right justified. That is, when I type the words begin on the right side. And the words that are already there (such as the original subject in a Reply message) are hidden off the right side of the screen and only appear when I use the right arrow to scroll to the right. Very irritating. So, anyone out there have the explanation why this is happening and, more importantly, the fix? Thanks. Tag: Error Code 5551 "Internal loop in the Router" Tag: 50341
 - 22
 - Lock From Process I seem to keep having to post this message b/c once I've send, it disappears from the list. I have a user that is using Entourage 2004 (recently upgraded). She is on a new iMac G5 and her email account is set for IMAP. Since the upgrade, she is constantly getting the following error screen: "Trying to get lock from process "5599288". (The number in quotes change with each message). What is curious about this error is that she is able to send AND receive email. She is able to file, etc. I have rebuilt her database, deleted pref files, etc. but it continues to give this error. It's more of a nuissance for the user than anything. Has anyone encountered this issue and if so, what was the cure? Thanks in advance for the answer. I hope this post doesn't disappear <g> Tag: Error Code 5551 "Internal loop in the Router" Tag: 50339
 - 23
 - Entourage/ Hotmail Sync Problems I have had Entourage synched with my Hotmail for a year now without any problems. The last week, however, I have been unable to send emails from entourage on hotmail. Five times last week, every time I tried to access my mail, all my mail disappeared from my Entourage hotmail folder, and was replaced by one email saying: Please visit www.hotmail.msn.com I then have to visit Hotmail with my browser and verify that i am a human being and not a computer program by putting in the digits i see in a little jpeg that comes up on the screen with wavy lines over it. After I have done this, I can then download all my mail again. Obviously, I understand that Hotmail has to do checks like this now and again. But 5 times in one week? How long will this continue, and will I be able to send emails from Hotmail with Entourage or not? If it continues like this, I'll have to switch email providers. Does anyone else have this problem? Is it a Mac or Entourage or Hotmail problem? Is there anything I can do to fix it? Help! I am running OS X 10.2.8. Entourage version X. Thanks. Tag: Error Code 5551 "Internal loop in the Router" Tag: 50337
 - 24
 - Re-install Entourage? Is there a better way to fix Entourage conduits than re-installing Office 2004? I don't have ability to change overwrite capability. If not, what is the best way to de-install and re-install without problems. I have already saved contacts to gmail. Also which folder(s) hold contact and emails? Thank you- Jeremy Tag: Error Code 5551 "Internal loop in the Router" Tag: 50336
 - 25
 - Entourage "strange" problems A few weeks ago I was sending emails with fairly large .jpg attachments. aroung 6MG per email. I use Hotmail through Entourage. The mail was sent OK but I was left with 4 email in my drafts folder. Now I cannot delete these emails. When I try I get this message - "The action could not be completed. Mail error". OR entourage quits completley. Any help would be great Oh - Powerbook G4, 1 Gig RAM, OS 10.3.7. Thanks Luke Tag: Error Code 5551 "Internal loop in the Router" Tag: 50329
- Next
 - 1
 - How do I sync my Palm with Entourage I know it's probably very simple but how do I do it? I have: Palm desktop 4.2.1 Microsoft Entourage for Mac 10.1.4 Palm m505 I don't have any download software. Is this wjhat i'm missing and if so where can I get it? Thanks in advance Clive Tag: Error Code 5551 "Internal loop in the Router" Tag: 50327
 - 2
 - Ports for IMAP on the Firewall? Hello, I currently have port 143 and 25 open on my server. I can access Exchange through Windows clients running Outlook via IMAP but I can't seem to do so with Entourage. Any guesses? Both systems are at the same house using the same router, connecting to the same server. The account is the same so my only guess is that it is a port Entourage or Mac uses in addition to 143 since when I noticed it wouldn't work I specified in Entourage to use port 143. Tag: Error Code 5551 "Internal loop in the Router" Tag: 50326
 - 3
 - Any way to sync with a Blackberry 7100? New job = new cell phone. I am a blackberry fan and would like to get the new 7100g blackberry phone. New job also = mac, so not sure what extremes I will have to go to get it to work. for starters, believe I'll have to set it up on a PC. that is okay, but any way to keep the blackberry in sync with Entourage (contacts, calendar, etc.)? Tag: Error Code 5551 "Internal loop in the Router" Tag: 50325
 - 4
 - Task list refresh Is there a way to refresh a task list? I have to close and reopen in order for it to refresh my Task Views from day to day. Using 2004 ver. 11.1.0 Thanks, Tag: Error Code 5551 "Internal loop in the Router" Tag: 50318
 - 5
 - Free Busy data not always visible from Entourage We're getting reports that some people's Free Busy data is not available to our Entourage users. This information IS available to our PC/Outlook users. Any suggestions/ Tag: Error Code 5551 "Internal loop in the Router" Tag: 50317
 - 6
 - Entourage and non-Microsoft LDAP server Has anyone been able to get Entourage 2004 Exchange Client to talk to a non-Microsoft LDAP server? We haven't, although we can get it to look up names in a Microsoft LDAP server AND if we switch the client type to IMAP, it works with the non-Microsoft LDAP server. Tag: Error Code 5551 "Internal loop in the Router" Tag: 50316
 - 7
 - Entrourage installation I am new Mac user, installing the Office test drive. I have two users setup on my iMac, one of which is an administrator. After installation of Entourage (using the Administrator account), I am unable to start the application as the other user. There is a message displayed that the application cannot be installed on a read-only volume. >From what I can tell - the user account has read/write permissions, but apparantly, I still have not defined the required privs. Any advice or assistance is appreciated. Thanks - David Tag: Error Code 5551 "Internal loop in the Router" Tag: 50313
 - 8
 - Entourage 2004 calendar Hey, I am using Exchange 2003 with a couple of Entourage 2004 client. I have noticed that when if people send you invites to their meetings and let's say they are all on the same day and at the same time, you can accept the meetings and there is no message that says there are conflicts whereas Outlook would tell you. Has anyone else experienced this problem? And if so is there a solution to this problem besides having the user go and look at their calendar before accepting. Tag: Error Code 5551 "Internal loop in the Router" Tag: 50312
 - 9
 - Groups in entourage... Hi, I and a collegue are both running Entourage 2k4 on Panther. He has many distribution groups created and I not so many. However, whenever he sends mail to his groups with the "don't show addresses when sending to group" option checked they do not receive them. I can send with the option checked. Any ideas on where to start to correct this issue? I did notice that the contacts within my groups are physically within my addressbook and a couple of his are being pulled from our LDAP server. Would this have any effect? I wouldn't think so... but then again, if I knew for sure I wouldn't be asking the question :-) Thanks in advance, -Me Tag: Error Code 5551 "Internal loop in the Router" Tag: 50310
 - 10
 - So why does Entourage 2004 not connect to a Exchange 2k server natively? I am running Entourage 2004 on a handful of office macs running OS/X and it works fine connecting to our exchange 2000 enterprise server using the imap or pop type connections. Now unfortunately the office manager of that department always points out the good old days when the older OS/9 Outlook 2001 mac client connected to our exchange server seamless and it had full address book access,etc. So exactly why does the newer version of Entourage 2004 not connect to exchange the preferred "Microsoft" way? I know the default Mapi calls of Outlook for the pc are very heavy. Just curious and it's more of a way to cover my butt on convincing them to upgrade to os/x about 6 months ago. Thanks. Doug Tag: Error Code 5551 "Internal loop in the Router" Tag: 50305
 - 11
 - Entourage & Exchange Server In my office (of 2 Mac computers) we are using Entourage 2004 & both have G4's. We would like to be able to synchronize our calendars & contacts in Entourage - so that both computers share the same information. In the research I have done, I have not found conclusive evidence that Exchange will work - I have heard from some that it will & others say it does work - but not perfectly. For instance I have read that the data doesn't go into each others Entourage but in Public Folders which is not as easy to view & work with as in Entourage. I'm looking for one or two people who are using Exchange successfully with Entourage & to verify that indeed it will allow the data to update from computer to computer as changes are made. Or, alternatively, for someone who has experience with the 2 that can tell me that perhaps it is not quite there yet... Thanks for your help! Essrea wury@law.harvard.edu Tag: Error Code 5551 "Internal loop in the Router" Tag: 50304
 - 12
 - Changing first week in Entourage 2004 For some typical Micro-f-cking-soft reason first week a year shows Week 2 when using monday as first day a week in Entourage 2004. This can easily be changed in MS Outlook, but not in Entourage. Does the Redmond Mac-team really know that there is a world out there?? And does anyone have a solution??? /hauper Tag: Error Code 5551 "Internal loop in the Router" Tag: 50303
 - 13
 - Confused by two Entourage groups Hi there, It appears like there are TWO newsgroups dedicated to Entourage: microsoft.public.mac.office.entourage and microsoft.public.office.mac.entourage And they both appear to be active! Can somebody please explain the difference between the two to me? Thanks! Scott Tag: Error Code 5551 "Internal loop in the Router" Tag: 50300
 - 14
 - Archiving Instuctions for archiving data are vague. You have the option to choose different components (Mail, Taks, Calendar, etc) but no option to chose dates? (Older than one year, etc). What I would like to do is archive older mails and remove them, to keep the database small. Does anyone know how to do this? Thanks! Tag: Error Code 5551 "Internal loop in the Router" Tag: 50295
 - 15
 - Cannot Send Cuz of "Invalid Addresses" Ever since moving to MS Office 2004, I keep getting an error message saying that I cannot sending because of invalid addresses. pls knows that they all worked perfectly in MS Office OS X... My problem is there is nothing that tells me what e-mail addresses are invalid. What's up w/that? Any help would be appreciated. Tag: Error Code 5551 "Internal loop in the Router" Tag: 50292
 - 16
 - Url displays I'm new to Macs but have not been able to find any reference to this problem using web searches..... I use Entourage 2004 and when I get an email with a URL, it seems Entourage is adding a clickable link, enclosed in <> ...... Example http://www.sunbelt-software.com/product.cfm?page=whitepapers&id=400 <http://www.sunbelt-software.com/product.cfm?page=whitepapers&id=400> But is messing up the URL by actually adding AMP; following the ampersand The sender did not include the < .... > as seen above .... This is being built by Entourage 2004. Is there a fix for this???? Thanks Gene Tag: Error Code 5551 "Internal loop in the Router" Tag: 50290
 - 17
 - Switched from Entourage x to 2004 We recently switched over from x to 2004 and are having problems importing our contacts. When we did the switch only some of the contacts show up in 2004. We tried following the import steps to import the old contacts but it doesn't give us the option to choose the database file in the office x identities folder. Maybe I am looking for the wring file? Please advise. Tag: Error Code 5551 "Internal loop in the Router" Tag: 50288
 - 18
 - Restoring entourage e mails I use os x (panther) with microsoft office x ( entourage version 10.1.1) I had to reinstall entourage. I used the import option and located the files to import. It imported everything (contcts,notes, tasks, calender) but no emails. It did not import my account infomation. which I have re entered. I can see by the size of my old database files and the size of my new database files that not all the infomation is transfered. I have tried different importing into a different identity. I have office 2001 intalled in system9 . Can any one help me please? Tag: Error Code 5551 "Internal loop in the Router" Tag: 50287
 - 19
 - Where are the Mail folders? Hi all Apologies if this has already been posted but can anyone tell me where the mail folders are stored in OSX for Entourage Mail as I have to direct a spam programme to the relevant folder and cannot find it. Many thanks Simon Tag: Error Code 5551 "Internal loop in the Router" Tag: 50282
 - 20
 - Overwieght Database My Entourage database file weighs in at 1.8Gig. I have a notion that this must be slowing it down. A couple of questions then please: a) Is there a maximum size after which performance is affected? b) What's the best way to archive off emails? (Dragging and dropping seems very cumbersome and slow.) Many thanks -- Jeremy jeremyatcommunityhypenrelationsdotcoetc Tag: Error Code 5551 "Internal loop in the Router" Tag: 50280
 - 21
 - Folder Location for Entourage Contacts I found a folder on my OSX desktop called "Entourage Contacts" and probably need to move it back to the correct location but I am not sure where it should go. The folder contains: Backup Vcards from Ent-X Inbox.mbox Contacts Export.txt My guess is it should be in User/Documents/Microsoft User Data Where should I move the Ent 2004 X folder called Entourage Contacts? Tag: Error Code 5551 "Internal loop in the Router" Tag: 50279
 - 22
 - Entering untimed events into Entourage I use a Palm Pilot and am able to enter untimed events which show up on my entourage calendar. I want to be able to do the same thing directly on the calendar within Entourage, but can't seem to do so. Every time it requires you to create a specific event. I want to be able to enter events (like birthdays, etc) without having to create a specific event w/a time. Is there a way to do so? Thanks, S Tag: Error Code 5551 "Internal loop in the Router" Tag: 50274
 - 23
 - Can't send email from Exchange account at home > This message is in MIME format. Since your mail reader does not understand this format, some or all of this message may not be legible. --B_3191177035_8814078 Content-type: text/plain; charset="ISO-8859-1" Content-transfer-encoding: 8bit I've got a PowerBook G4 with Entourage 2004. I have my Exchange account setup and it works fine when I am using it on my institution¹s network. However, when I¹m at home I can¹t send any email from that account. Is there a workaround for this? I believe the problem lies in the fact that Entourage does not give the option of authenticating to the SMTP server. My campus network requires authentication when you are off campus, but not when you are on the network. I proved this by setting up my Exchange account in good ?ol Mail, and once I specified my credentials for the SMTP server, I could send fine. But I can¹t do this in Entourage. Any ideas? --B_3191177035_8814078 Content-type: text/html; charset="ISO-8859-1" Content-transfer-encoding: quoted-printable <HTML> <HEAD> <TITLE>Can't send email from Exchange account at home</TITLE> </HEAD> <BODY> I've = got a PowerBook G4 with Entourage 2004. I have my Exchange account setup and= it works fine when I am using it on my institution’s network. However= , when I’m at home I can’t send any email from that account. Is = there a workaround for this? I believe the problem lies in the fact that Entourage does not give the opt= ion of authenticating to the SMTP server. My campus network requires authent= ication when you are off campus, but not when you are on the network. I prov= ed this by setting up my Exchange account in good ‘ol Mail, and once I= specified my credentials for the SMTP server, I could send fine. But I can&= #8217;t do this in Entourage. Any ideas? </BODY> </HTML> --B_3191177035_8814078-- Tag: Error Code 5551 "Internal loop in the Router" Tag: 50273
 - 24
 - Entourage 2004 hot sync conduit problem all of the sudden my hot sync between entoruage 2004 and treo 600 will not work. Tried to re-install handheld sync installer 1.0.1 and it will nto work. The real odd ball thing is that when I go in to the hot sync conduit settings for Entourage it will not open up to adjust the hot sync settings...nothing happens when I double click! All the while it says I am hot syncing but no info exchanges from the handheld to entourage. Tried to trash conduits and reinstall - with the same result...any help would be appreciated. Scott Tag: Error Code 5551 "Internal loop in the Router" Tag: 50269
 - 25
 - Entourage self destructs Beginning about 4 weeks ago, after I installed the last security update to Entourage, it has been losing data. At first, there appeared to be a corrupt email in the database. Entourage would freeze if I tried to read that one email but otherwise worked fine. I called MS and they took me through a number of steps, including option starting entourage and going through its various procedures. They concluded that there was a problem with my iMac G5. I called apple and went through a process with them, including running scandisk from the CD and found nothing. Two weeks later, Entourage froze completely. I called MS, and they had me to a complete reinstall of MS office 2004. My data were gone, but with entouraid I was able to recover most of it. Today, I innocently started entourage, and it opened with a new file as if it were being run for the first time. Each time this happens I lose two weeks work. I tried to run my back up but that would not run. I have an archive from last week, so it is not fatal, but I am at my wits end. Should I just bag entourage? Thanks, Ken Gorelick Tag: Error Code 5551 "Internal loop in the Router" Tag: 50268

I can't send an email to a certain address and I get this error message.

What does it mean?

Bruce

Re: Error Code 5551 "Internal loop in the Router" by Barry

Barry
Wed Feb 16 16:15:03 CST 2005

On 16/2/05 10:13 pm, in article BE390593.44D%bhagen@kochanandcompany.com,
"Bruce Hagen" <bhagen@kochanandcompany.com> wrote:

> I can't send an email to a certain address and I get this error message.
>
> What does it mean?
>
> Bruce
>

That is an error code being passed back to entourage from somewhere
downstream - in the router, at a guess.

Try rebooting the router...

--
Barry Wainwright
Microsoft MVP (see http://mvp.support.microsoft.com for details)
Seen the All-New Entourage Help Pages? - Check them out:
<http://www.entourage.mvps.org/>

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