Version: 2004
Operating System: Mac OS X 10.4 (Tiger)
Processor: intel

I am using Entourage 2004 for Mac - Version 11.4.0 (080122). I use Entourage to download my Hotmail email. When I try to download my email by clicking on Send/Receive I get the following error message: Expected data from the Hotmail server is missing. Explanation: Could not retrieve mail. Account name: Hotmail Error - 17598. After clicking on Send/Receive for approximately 10 to 20 times the error goes away and I am able to download my email. Each time I log on to Entourage I get the same problem. Has anyone else experienced this problem or know how to solve this error?

Re: Error -17598 by William

William
Sat Apr 19 15:43:03 CDT 2008

faithlew@officeformac.com wrote:

> Version: 2004
> Operating System: Mac OS X 10.4 (Tiger)
> Processor: intel
>
> I am using Entourage 2004 for Mac - Version 11.4.0 (080122). I use
> Entourage to download my Hotmail email. When I try to download my
> email by clicking on Send/Receive I get the following error message:
> Expected data from the Hotmail server is missing. Explanation: Could
> not retrieve mail. Account name: Hotmail Error - 17598. After
> clicking on Send/Receive for approximately 10 to 20 times the error
> goes away and I am able to download my email. Each time I log on to
> Entourage I get the same problem. Has anyone else experienced this
> problem or know how to solve this error?

This sounds like a potential Keychain problem. Quit Entourage and then
launch the Keychain Access utility found in /Applications/Utilities.
Select Keychain Access --> Keychain First Aid to fix any potential problems.

Hope this helps!

--

bill

William M. Smith, Microsoft Interop MVP - Mac/Windows
Entourage Help Page <http://entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>