I/O Error

When I attempt to open Entourage I get a message stating that I should it
cannot access the database and I should rebuild it. When I attempt to do that
I get an I/O error. I have verified the disk using the disk utility and all
seems fine. I tried to create another identity/database and I get an
error-36. Anyone with any ideas where to turn to next. I am using an iMac OS
X?

Diane
Sun Mar 30 20:05:39 CDT 2008

On 3/30/08 11:51 00AM, in article
32C9E746-C669-4CBD-9BC7-1A45ED88FA2A@microsoft.com, "cb69235"
<cb69235@discussions.microsoft.com> wrote:

> When I attempt to open Entourage I get a message stating that I should it
> cannot access the database and I should rebuild it. When I attempt to do that
> I get an I/O error. I have verified the disk using the disk utility and all
> seems fine. I tried to create another identity/database and I get an
> error-36. Anyone with any ideas where to turn to next. I am using an iMac OS
> X?

These are hardware errors:

An I/O error almost always means disk damage (hard drive, optical drive,
CD). You probably have a bad disk. Try running Disk Utility / Repair Disk.

Error -36 is often just a read/write error e.g. when copying from a bad DVD.
If you get this error when copying between hard drives you should start to
worry.

How full is your drive? Use the Activity Monitor --> Disk Usage tab at
bottom. You need a min of 10% free.
--
Diane
Entourage Help Page <http://www.entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>

cb69235
Sun Mar 30 21:20:01 CDT 2008

Thanks Diane, I have already tried to run the disk utility and it says the
disk is fine. I have tried to copy the identity but it does not copy over the
database and that is when i get the error 36. I am at a loss on how to
restore entourage or access my calendar and mail etc..

"Diane Ross" wrote:

> On 3/30/08 11:51 00AM, in article
> 32C9E746-C669-4CBD-9BC7-1A45ED88FA2A@microsoft.com, "cb69235"
> <cb69235@discussions.microsoft.com> wrote:
>
> > When I attempt to open Entourage I get a message stating that I should it
> > cannot access the database and I should rebuild it. When I attempt to do that
> > I get an I/O error. I have verified the disk using the disk utility and all
> > seems fine. I tried to create another identity/database and I get an
> > error-36. Anyone with any ideas where to turn to next. I am using an iMac OS
> > X?
>
> These are hardware errors:
>
> An I/O error almost always means disk damage (hard drive, optical drive,
> CD). You probably have a bad disk. Try running Disk Utility / Repair Disk.
>
> Error -36 is often just a read/write error e.g. when copying from a bad DVD.
> If you get this error when copying between hard drives you should start to
> worry.
>
> How full is your drive? Use the Activity Monitor --> Disk Usage tab at
> bottom. You need a min of 10% free.
> --
> Diane
> Entourage Help Page <http://www.entourage.mvps.org/>
> Entourage Help Blog <http://blog.entourage.mvps.org/>
>
>
>

cb69235
Sun Mar 30 22:28:00 CDT 2008

Actually I looking again when I go into the Disk Utility and highlight the HD
the "repair disk" button is greyed out. When I ran the verification process
it says it is ok.

"cb69235" wrote:

> Thanks Diane, I have already tried to run the disk utility and it says the
> disk is fine. I have tried to copy the identity but it does not copy over the
> database and that is when i get the error 36. I am at a loss on how to
> restore entourage or access my calendar and mail etc..
>
> "Diane Ross" wrote:
>
> > On 3/30/08 11:51 00AM, in article
> > 32C9E746-C669-4CBD-9BC7-1A45ED88FA2A@microsoft.com, "cb69235"
> > <cb69235@discussions.microsoft.com> wrote:
> >
> > > When I attempt to open Entourage I get a message stating that I should it
> > > cannot access the database and I should rebuild it. When I attempt to do that
> > > I get an I/O error. I have verified the disk using the disk utility and all
> > > seems fine. I tried to create another identity/database and I get an
> > > error-36. Anyone with any ideas where to turn to next. I am using an iMac OS
> > > X?
> >
> > These are hardware errors:
> >
> > An I/O error almost always means disk damage (hard drive, optical drive,
> > CD). You probably have a bad disk. Try running Disk Utility / Repair Disk.
> >
> > Error -36 is often just a read/write error e.g. when copying from a bad DVD.
> > If you get this error when copying between hard drives you should start to
> > worry.
> >
> > How full is your drive? Use the Activity Monitor --> Disk Usage tab at
> > bottom. You need a min of 10% free.
> > --
> > Diane
> > Entourage Help Page <http://www.entourage.mvps.org/>
> > Entourage Help Blog <http://blog.entourage.mvps.org/>
> >
> >
> >

Diane
Mon Mar 31 03:38:42 CDT 2008

Do you have another volume where you can backup your data? Usually the
hardware errors are pretty much right on. You could then boot off the new
volume and test there.
--
Diane

On 3/30/08 8:28 00PM, in article
451465F3-2CE7-4D3D-A05E-FE0F8A5204E7@microsoft.com, "cb69235"
<cb69235@discussions.microsoft.com> wrote:

> Actually I looking again when I go into the Disk Utility and highlight the HD
> the "repair disk" button is greyed out. When I ran the verification process
> it says it is ok.
>
> "cb69235" wrote:
>
>> Thanks Diane, I have already tried to run the disk utility and it says the
>> disk is fine. I have tried to copy the identity but it does not copy over the
>> database and that is when i get the error 36. I am at a loss on how to
>> restore entourage or access my calendar and mail etc..
>>
>> "Diane Ross" wrote:
>>
>>> On 3/30/08 11:51 00AM, in article
>>> 32C9E746-C669-4CBD-9BC7-1A45ED88FA2A@microsoft.com, "cb69235"
>>> <cb69235@discussions.microsoft.com> wrote:
>>>
>>>> When I attempt to open Entourage I get a message stating that I should it
>>>> cannot access the database and I should rebuild it. When I attempt to do
>>>> that
>>>> I get an I/O error. I have verified the disk using the disk utility and all
>>>> seems fine. I tried to create another identity/database and I get an
>>>> error-36. Anyone with any ideas where to turn to next. I am using an iMac
>>>> OS
>>>> X?
>>>
>>> These are hardware errors:
>>>
>>> An I/O error almost always means disk damage (hard drive, optical drive,
>>> CD). You probably have a bad disk. Try running Disk Utility / Repair Disk.
>>>
>>> Error -36 is often just a read/write error e.g. when copying from a bad DVD.
>>> If you get this error when copying between hard drives you should start to
>>> worry.
>>>
>>> How full is your drive? Use the Activity Monitor --> Disk Usage tab at
>>> bottom. You need a min of 10% free.
>>> --
>>> Diane
>>> Entourage Help Page <http://www.entourage.mvps.org/>
>>> Entourage Help Blog <http://blog.entourage.mvps.org/>
>>>

cb69235
Mon Mar 31 08:05:01 CDT 2008

No I do not have anywhere else to back it up.

"Diane Ross" wrote:

> Do you have another volume where you can backup your data? Usually the
> hardware errors are pretty much right on. You could then boot off the new
> volume and test there.
> --
> Diane
>
> On 3/30/08 8:28 00PM, in article
> 451465F3-2CE7-4D3D-A05E-FE0F8A5204E7@microsoft.com, "cb69235"
> <cb69235@discussions.microsoft.com> wrote:
>
> > Actually I looking again when I go into the Disk Utility and highlight the HD
> > the "repair disk" button is greyed out. When I ran the verification process
> > it says it is ok.
> >
> > "cb69235" wrote:
> >
> >> Thanks Diane, I have already tried to run the disk utility and it says the
> >> disk is fine. I have tried to copy the identity but it does not copy over the
> >> database and that is when i get the error 36. I am at a loss on how to
> >> restore entourage or access my calendar and mail etc..
> >>
> >> "Diane Ross" wrote:
> >>
> >>> On 3/30/08 11:51 00AM, in article
> >>> 32C9E746-C669-4CBD-9BC7-1A45ED88FA2A@microsoft.com, "cb69235"
> >>> <cb69235@discussions.microsoft.com> wrote:
> >>>
> >>>> When I attempt to open Entourage I get a message stating that I should it
> >>>> cannot access the database and I should rebuild it. When I attempt to do
> >>>> that
> >>>> I get an I/O error. I have verified the disk using the disk utility and all
> >>>> seems fine. I tried to create another identity/database and I get an
> >>>> error-36. Anyone with any ideas where to turn to next. I am using an iMac
> >>>> OS
> >>>> X?
> >>>
> >>> These are hardware errors:
> >>>
> >>> An I/O error almost always means disk damage (hard drive, optical drive,
> >>> CD). You probably have a bad disk. Try running Disk Utility / Repair Disk.
> >>>
> >>> Error -36 is often just a read/write error e.g. when copying from a bad DVD.
> >>> If you get this error when copying between hard drives you should start to
> >>> worry.
> >>>
> >>> How full is your drive? Use the Activity Monitor --> Disk Usage tab at
> >>> bottom. You need a min of 10% free.
> >>> --
> >>> Diane
> >>> Entourage Help Page <http://www.entourage.mvps.org/>
> >>> Entourage Help Blog <http://blog.entourage.mvps.org/>
> >>>
>
>

Diane
Mon Mar 31 17:32:04 CDT 2008

I would find some way to get an external FireWire drive. You could end up
losing all your data. It's the best present you could give yourself.

Here is something to get you started:

Seagate 250 GB Firewire external in case with cables. $99.99

<http://www.egoodz.com/product.asp?pf_id=3506UEPSILST250>

Good sources for cables, drives etc.

<http://www.pcmicrostore.com/>

--
Diane

On 3/31/08 6:05 01AM, in article
5C31E674-6788-4C4C-A2EE-DF30CE07B2E7@microsoft.com, "cb69235"
<cb69235@discussions.microsoft.com> wrote:

> No I do not have anywhere else to back it up.
>
> "Diane Ross" wrote:
>
>> Do you have another volume where you can backup your data? Usually the
>> hardware errors are pretty much right on. You could then boot off the new
>> volume and test there.
>> --
>> Diane
>>
>> On 3/30/08 8:28 00PM, in article
>> 451465F3-2CE7-4D3D-A05E-FE0F8A5204E7@microsoft.com, "cb69235"
>> <cb69235@discussions.microsoft.com> wrote:
>>
>>> Actually I looking again when I go into the Disk Utility and highlight the
>>> HD
>>> the "repair disk" button is greyed out. When I ran the verification process
>>> it says it is ok.
>>>
>>> "cb69235" wrote:
>>>
>>>> Thanks Diane, I have already tried to run the disk utility and it says the
>>>> disk is fine. I have tried to copy the identity but it does not copy over
>>>> the
>>>> database and that is when i get the error 36. I am at a loss on how to
>>>> restore entourage or access my calendar and mail etc..
>>>>
>>>> "Diane Ross" wrote:
>>>>
>>>>> On 3/30/08 11:51 00AM, in article
>>>>> 32C9E746-C669-4CBD-9BC7-1A45ED88FA2A@microsoft.com, "cb69235"
>>>>> <cb69235@discussions.microsoft.com> wrote:
>>>>>
>>>>>> When I attempt to open Entourage I get a message stating that I should it
>>>>>> cannot access the database and I should rebuild it. When I attempt to do
>>>>>> that
>>>>>> I get an I/O error. I have verified the disk using the disk utility and
>>>>>> all
>>>>>> seems fine. I tried to create another identity/database and I get an
>>>>>> error-36. Anyone with any ideas where to turn to next. I am using an iMac
>>>>>> OS
>>>>>> X?
>>>>>
>>>>> These are hardware errors:
>>>>>
>>>>> An I/O error almost always means disk damage (hard drive, optical drive,
>>>>> CD). You probably have a bad disk. Try running Disk Utility / Repair Disk.
>>>>>
>>>>> Error -36 is often just a read/write error e.g. when copying from a bad
>>>>> DVD.
>>>>> If you get this error when copying between hard drives you should start to
>>>>> worry.
>>>>>
>>>>> How full is your drive? Use the Activity Monitor --> Disk Usage tab at
>>>>> bottom. You need a min of 10% free.
>>>>> --
>>>>> Diane
>>>>> Entourage Help Page <http://www.entourage.mvps.org/>
>>>>> Entourage Help Blog <http://blog.entourage.mvps.org/>
>>>>>
>