Entourage not working on my new Laptop

Version: 2004
Operating System: Mac OS X 10.4 (Tiger)
Processor: Power PC
Email Client: pop

I migrated everything over last night from a G5 Tiger, to a new Laptop Leopard.
Everything is fine except that when I lauch Entourage it says "an error occured there is no such disk"

E-mailing on trips is one of the main reason I bought the laptop so this is a pretty important issue to solve.
Thanks

kevs1
Fri Apr 18 15:32:35 CDT 2008

I mean to say that all other Office suites excpet Entourge are working fine.

Diane
Fri Apr 18 16:55:22 CDT 2008

On 4/18/08 1:32 11PM, in article ee98de3.-1@webcrossing.caR9absDaxw,
"kevs1@officeformac.com" <kevs1@officeformac.com> wrote:

> I migrated everything over last night from a G5 Tiger, to a new Laptop
> Leopard.
> Everything is fine except that when I lauch Entourage it says "an error
> occured there is no such disk"

Migrating data from Tiger to Leopard can present all sorts of problems with
permissions.

It might have seemed quicker to migrate but in the end you will probably
spend more time tracking down problems like this than if you had installed
applications from scratch and just brought over your Documents folder.

By now you should know to look on the Error page for help.

<http://www.entourage.mvps.org/error/text.html#error_nodisk>

In your case it looks like Entourage is trying to find your old Tiger
folders.

--
Diane

kevs1
Fri Apr 18 18:37:14 CDT 2008

Yes, the set up assistant was just so worthless, it shuts down you whole computer, takes hours, and things come out no better than if you just dragged everything over, unless I'm missing something here.

In fact, I can't get into the documents folder. It has the red icon. And I've tried, but how do you un-red that?

If I just drag the Entourage app and Documents folder over should have do it?

Diane
Fri Apr 18 19:17:24 CDT 2008

On 4/18/08 4:37 14PM, in article ee98de3.2@webcrossing.caR9absDaxw,
"kevs1@officeformac.com" <kevs1@officeformac.com> wrote:

> Yes, the set up assistant was just so worthless, it shuts down you whole
> computer, takes hours, and things come out no better than if you just dragged
> everything over, unless I'm missing something here.

There were lots of changes from Tiger to Leopard that get broken when you
drag over.
>
> In fact, I can't get into the documents folder. It has the red icon. And I've
> tried, but how do you un-red that?

That sounds like a permissions thing. Do a Get Info and see if it's locked.

--
Diane

kevs1
Fri Apr 18 21:44:53 CDT 2008

YEs, it was locked, and I unlocked succesfully, yet it still says I don't have persmissions and the red icon remains.

Diane
Fri Apr 18 23:08:16 CDT 2008

On 4/18/08 7:44 53PM, in article ee98de3.4@webcrossing.caR9absDaxw,
"kevs1@officeformac.com" <kevs1@officeformac.com> wrote:

> YEs, it was locked, and I unlocked succesfully, yet it still says I don't have
> persmissions and the red icon remains.

Compare the read-write on the folder to a new Documents folder. You might
have to create a new User in System Preferences to see the default.

--
Diane

William
Sat Apr 19 19:58:38 CDT 2008

kevs1@officeformac.com wrote:

> YEs, it was locked, and I unlocked succesfully, yet it still says I
> don't have persmissions and the red icon remains.

I suspect you pushed your MUD from the old computer to the new computer
rather than pulling it from the old computer to your new computer.
Fixing the permission is more easily done using the Terminal application.

1. Launch the Terminal application found in /Applications/Utilities.
2. If you're not already an administrator then type the following and
hit return (where "joe" is the short name of an admin on your Mac):

su joe

3. Enter joe's password. This switches you to the "joe" user.
4. Type the following and hit return (where "kevs" is your account name):

sudo chown -R kevs /Users/kevs/

5. Enter joe's password again.

6. Quit Terminal.

This will make sure your "kevs" user folder has "kevs" as the owner as
well as all sub-folders.

Test Entourage again.

Hope this helps!

--

bill

William M. Smith, Microsoft Interop MVP - Mac/Windows
Entourage Help Page <http://entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>