Entourage 2004 with Exchange GAL or Directory Services

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 - Entourage 2004 Out of Office Assistant? We are connecting Entourage 2004 to an Exchange server. Is there an Out = of=20 Office Assistant? I can't seem to find it. Tag: Entourage 2004 with Exchange GAL or Directory Services Tag: 41290
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 - Sharing Project Center Information It seems like you can only share Project Center information with other Macs that also use Entourage 2004. Is that correct? Pretty big limitation. Is the next version of Office for Windows planning on having a compatible feature? Otherwise, what seemed to be a convenient organization tool is essentially useless for real-world project sharing that have a very high proportion of Windows based users. Tag: Entourage 2004 with Exchange GAL or Directory Services Tag: 41289
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 - Category colors and calendar Is it possible to retain category names and colors when syncing between a palm and Entourage 2004? Tag: Entourage 2004 with Exchange GAL or Directory Services Tag: 41288
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 - Sharing Calendars in Entourage 2004 We have set up a couple mac with Entourage 2004 to access our Exchange 2003 server. Mail and their personal calendar works fine but we want to get them accessing a shared calendar. When I go to Delegate and input the user name of the shared calendar it recognizes it but the user shows up in the view on the left as (not connected) and it never syncs any of the calendar information. I have a feeling I am missing something on the settings. The other thing is that the address book has not come over from the exchange server. May be part of the same problem. Thanks for your help. Tag: Entourage 2004 with Exchange GAL or Directory Services Tag: 41285
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 - Remove email address within newsgroup message? > This message is in MIME format. Since your mail reader does not understand this format, some or all of this message may not be legible. --B_3172665142_1689475 Content-type: text/plain; charset="ISO-8859-1" Content-transfer-encoding: 8bit There seems to be some questionable participants within this newsgroup and I do not want my email address revealed, is there a way to turn this off so that I don¹t get spammed-to-death? Thanks, k --B_3172665142_1689475 Content-type: text/html; charset="ISO-8859-1" Content-transfer-encoding: quoted-printable <HTML> <HEAD> <TITLE>Remove email address within newsgroup message?</TITLE> </HEAD> <BODY> There seems to be some = questionable participants within this newsgroup and I do not want my email a= ddress revealed, is there a way to turn this off so that I don’t get s= pammed-to-death? Thanks, k </BODY> </HTML> --B_3172665142_1689475-- Tag: Entourage 2004 with Exchange GAL or Directory Services Tag: 41282
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 - font size changes when using links Can somebody tell me why the font on my eamil gets bigger on lines where i'm using a link (like on my signiture) and how to avoid this happening? Tag: Entourage 2004 with Exchange GAL or Directory Services Tag: 41277
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 - SMTP/SSL email sending problem with Entourage 2004 from T-Mobile Hotspot Six months or so ago I resolved a problem that had been plaguing me for months - sending email via Entourage from T-Mobile and other "hot spots." The solution was that my ISP gave me an "SSL" code and I configured email sending to use it, solving the problem of sending from any location I came across. Upgrading to Entourage 2004 hasthrown me back into the morass. Somehow it does not allow me to use the SSL. WIthout it, I can send fine from home and work, but at "hot spots" I get the following message: Authentication failed because Entourage doesn't support any of the available authentication methods. Ideas? Tag: Entourage 2004 with Exchange GAL or Directory Services Tag: 41276
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 - Re - Shared Calendars what if others are not using Entourage. I am in a Edu network, and I would like to view some of the shared = calendars=20 of the people I work with, but they have Windows Machines. We have a exchange server on campus Tag: Entourage 2004 with Exchange GAL or Directory Services Tag: 41275
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 - 0ffice 2004 Entourage - Entourage x sync with this new program I want to sync my palm pilot with entourage. Used to be able to do it with office 2001... is there and updated file? And is it possible... or does the same old file work? Thanks Amanda Tag: Entourage 2004 with Exchange GAL or Directory Services Tag: 41272
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 - Remote Retrieval > This message is in MIME format. Since your mail reader does not understand this format, some or all of this message may not be legible. --B_3172656409_1162230 Content-type: text/plain; charset="US-ASCII" Content-transfer-encoding: 7bit Can I retrieve my mac Entourage email from a remote pc computer with completely different software? Thanks, k --B_3172656409_1162230 Content-type: text/html; charset="US-ASCII" Content-transfer-encoding: quoted-printable <HTML> <HEAD> <TITLE>Remote Retrieval</TITLE> </HEAD> <BODY> Can I retrieve my mac E= ntourage email from a remote pc computer with completely different software?= Thanks, k </BODY> </HTML> --B_3172656409_1162230-- Tag: Entourage 2004 with Exchange GAL or Directory Services Tag: 41268
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 - Categories I have set categories for a lot of contacts in my address book and was of the understanding that email received from these contacts would be highlighted in the same colour but all my email comes on with the category set to none. Can anyone help? Thanks! Paul Tag: Entourage 2004 with Exchange GAL or Directory Services Tag: 41267
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 - problem updating events/meetings on Exchange server I can successfully create events on our corporate exchange server, but when I open an event I previosly created, I cannot update/cancel it nor invite new people and so on. It appears that Entourage does not recognize me as the organizer of the meeting. In fact, I will see myself invited to my own meeting with my email address (instead of my Exchange user name). However, if I open my own calendar as a delegate, I *can* modify meetings. The problem is that I wind up with a calendar showing all events twice. Any ideas? Ken x-posted to microsoft.public.office.mac.entourage Tag: Entourage 2004 with Exchange GAL or Directory Services Tag: 41261
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 - Out of Office Reply in Entourage 2004 Where do you configure the Out of Office Reply setting in Entourage 2004? I looked under tools and it doesn't seem to be there. I even went into Help on Entourage and it did not list it. Thank you, Joe Horan Tag: Entourage 2004 with Exchange GAL or Directory Services Tag: 41259
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 - Contacts problem with Entourage 2004 Hello, I had to configure five Mac G4 OS X 10.2.8 with entourage 2004 so that it functions with the Exchange 2000 server of our company. Everything works fine for every Mac except one. I believe that the problem is the profile and not a Mac problem. Lets call the profile "Brigitte". Here's the problem: When I create a new message, and that I start to type the first letters of the name of a new contact and then I click on the button "verify the names" it gives me an error: Error: An unknown error (-3248) occurred. Explanation: Error of LDAP server. To see the error exactly, here's a print screen: http://www.gecko-electronic.com/download/printscreen.pdf I also checked the parameters of the LDAP server on every Mac and it's the same thing on all the machines and the Brigitte profile is identical to those machines. I configured the Brigitte profile on my MAC and my entourage 2004, which functions very well with my profiles and, with the Brigitte profile, I still have the same problem I mentioned above... Thank you! Yannick Tag: Entourage 2004 with Exchange GAL or Directory Services Tag: 41258
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 - Sharing your calendar Hi, We are currently running the test drive of office 2004 and after using outlook 2001, i now can't find the sharing option to allow other users to see my calendar. Can this be done? How can it be setup? Thanks Marc Tag: Entourage 2004 with Exchange GAL or Directory Services Tag: 41257
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 - Synchronizing Handheld Palm Tungsten E with Entourage under Mac OS10 Office 2004? Please take no notice to my bad english. I'm using Mac OS X 10 with MS Office 2004 "Entourage. I've problems to import calendar and contacts from my handheld (Palm tungsten E). Will you please be so kind and help me. Tag: Entourage 2004 with Exchange GAL or Directory Services Tag: 41256
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 - Entourage 2004 Crashes Hello, We seem to be getting an intermittent system freeze (kernel panic?) when using Entourage 2004 connected to Exchange running on SBS2003. Looking at the log at /var/log/windowsserver.log, the following message seems to occur before the system crashes: kCGErrorFailure: CGXDisableUpdate: UI updates were forcibly disabled by application "SystemUIServer" for over 1 second. Server has re-enabled them. The Apple Mac runs: Darwin 7.4.0 Darwin Kernel Version 7.4.0: Wed May 12 16:58:24 PDT 2004; root:xnu/xnu-517.7.7.obj~7/RELEASE_PPC Power Macintosh powerpc This is a major problem as this version of Entourage is the only one that we have had any sucess connecting to our Exchange Server with. The system runs a 450mhz processor, but was previously running a 1.25ghz processor from GigaDesigns - the G-Cellerator. Entourage crashed while this upgrade chip was in the machine and the chip never worked again - it has been sent back to the manufacturer for testing. Thanks for the help, Tom Jermy tom(at)wredmile.co.uk ps, if there are different log files for entourage, please let me know, but the one above has numerous references to entourage. thx. Tag: Entourage 2004 with Exchange GAL or Directory Services Tag: 41255
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 - Spam and junk mail in Ent 04 Dear friends, I use Entourage 2004, Italian language, with OsX 10.3.4. The new junk mail filter works fine. I also receive mail from an account that have a tag - ***spam*** - in the subject, becuase the server detects the spam and send me the message with that tag. Strangely, the junk mail filter doesn't filter the mail with the ***spam*** tag. The basic solution is to create a rule for the tag ***spam*** in the subject, but it's strange that the filter doesn't detect this kind of maessages. Best Stefano -- Stefano Zenni www.sidma.it Tag: Entourage 2004 with Exchange GAL or Directory Services Tag: 41254
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 - EntourageGPG with E 2004 Hi, I'm using EntourageGPG with Entourage X since years without any problems. With Entourage 2004 this scripts doesn't work any more. Decryption is not possible and with encryption/sign the signature is bad: There are some signs insight the pgp-mail wich changes the mail after encryption/clearsign. In the moment I start Mail.app to encrypt/decrypt mails (by the way the encryption tool is much better implemented in mail.app than in Entourage). I'm using EntourageGPG V 1.3 and I use "clearsign" without pgp-mime in normal cases. gpg is in version 1.2.3. Any solutions? Greetings Volker Schmidt -- _______________________________________________________________________ | __/|__| Volker Schmidt email: Volker.Schmidt@dlr.de | |/_/_/_/| DLR - Lampoldshausen URL: http://lefti.amigager.de/ | | |/ | D-74239 Hardthausen Tel: +49 6298 28 359 | | Key fingerprint: 8E 63 DE C0 8E A4 DC CB 2E 9F 01 6E 92 2E 87 F0 | | Key fingerprint: 6B8F D111 3357 906F 3707 0950 3B40 D7B7 2F25 4F90 | Tag: Entourage 2004 with Exchange GAL or Directory Services Tag: 41244
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 - How to use a different or anonymous email address Using entourage 2004 How can I use a different email address so I don't get picked up and spammed by those ill mannered nasties Thanks Lorry Tag: Entourage 2004 with Exchange GAL or Directory Services Tag: 41243
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 - STAT! You have received no new mail > This message is in MIME format. Since your mail reader does not understand this format, some or all of this message may not be legible. --B_3172602672_938250 Content-type: text/plain; charset="ISO-8859-1" Content-transfer-encoding: 8bit Re: Entourage version 10.1.4 I have my rules set to notify me of any new mail if certain criteria are met. However, the program doesn¹t seem to care because it notifies even when I haven¹t received any new letters: the icon in the dock jumps up and down and won¹t stop unless I open up the application. What can I do to stop this? Thanks! Jim --B_3172602672_938250 Content-type: text/html; charset="ISO-8859-1" Content-transfer-encoding: quoted-printable <HTML> <HEAD> <TITLE>STAT! You have received no new mail</TITLE> </HEAD> <BODY> Re: Entourage version 1= 0.1.4 I have my rules set to notify me of any new mail if certain criteria are me= t.  However, the program doesn’t seem to care because it notifies= even when I haven’t received any new letters:  the icon in the d= ock jumps up and down and won’t stop unless I open up the application.=  What can I do to stop this? Thanks! Jim </BODY> </HTML> --B_3172602672_938250-- Tag: Entourage 2004 with Exchange GAL or Directory Services Tag: 41241
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 - Dialing continues despite cable-only service > This message is in MIME format. Since your mail reader does not understand this format, some or all of this message may not be legible. --B_3172598233_648184 Content-type: text/plain; charset="ISO-8859-1" Content-transfer-encoding: 8bit I do not have a dial-up modem account with any ISP, yet the modem continues to dial out whenever the Entourage file is open. This is annoying because it slows some processes, and interjects on top of my document, its ³A modem failure has occurred² every 15 minutes. The only way I can prevent this is if I quit Entourage altogether?but then I lose out on the automatic mail check that I run on my cable service. Any idea how to resolve this? Thanks! Jim --B_3172598233_648184 Content-type: text/html; charset="ISO-8859-1" Content-transfer-encoding: quoted-printable <HTML> <HEAD> <TITLE>Dialing continues despite cable-only service</TITLE> </HEAD> <BODY> I do not have a dial-up= modem account with any ISP, yet the modem continues to dial out whenever th= e Entourage file is open. This is annoying because it slows some processes, = and interjects on top of my document, its “A modem failure has occurre= d” every 15 minutes. The only way I can prevent this is if I quit Ento= urage altogether—but then I lose out on the automatic mail check that = I run on my cable service.  Any idea how to resolve this?   Thanks! Jim </BODY> </HTML> --B_3172598233_648184-- Tag: Entourage 2004 with Exchange GAL or Directory Services Tag: 41237
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 - Hotsync Palm Tungsten T and Entourage How do I sync with the tungsten T and Entourage in Office 2004. I was = able=20 to sync in Office X however when I upgraded I can no longet sync my=20 Tungsten T with Entourage Office 2004 Tag: Entourage 2004 with Exchange GAL or Directory Services Tag: 41232
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 - How to remove gross spam from view? > This message is in MIME format. Since your mail reader does not understand this format, some or all of this message may not be legible. --B_3172586263_10524309 Content-type: text/plain; charset="ISO-8859-1" Content-transfer-encoding: 8bit I guess it¹s a miracle more of this does not happen. When it does though, are we doomed to stare at the droolingly stupid and offensive subject line every time we check the group? Is there some way to purge messages from the system/folder or wherever Entourage stores them? My other news readers make that extremely easy to do. Entourage seems to have no capability whatever. Say it ain¹t so? Any hints, clues, comfort to offer? Thanks! Best, - Bill --B_3172586263_10524309 Content-type: text/html; charset="ISO-8859-1" Content-transfer-encoding: quoted-printable <HTML> <HEAD> <TITLE>How to remove gross spam from view?</TITLE> </HEAD> <BODY> I guess it’s a miracle more of this does not happen. When it does though, are we doomed to stare at the droolingly stupid and of= fensive subject line every time we check the group? Is there some way to purge messages from the system/folder or wherever Ento= urage stores them? My other news readers make that extremely easy to do. Entourage seems to ha= ve no capability whatever. Say it ain’t so? Any hints, clues, comfort to offer? Thanks! Best,  - Bill </BODY> </HTML> --B_3172586263_10524309-- Tag: Entourage 2004 with Exchange GAL or Directory Services Tag: 41231
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 - 2004 - Duplicate downloads of mail left on POP server Hi, I have several POP mail accounts, and I leave a week's worth of email on the server to protect against email loss between backups. Occasionally, Entourage 2004 will "forget" that it already has local copies of my emails that are on the server, and it will download all of them again, leaving me with duplicates. What's interesting is it only affects one account at a time. For example, two weeks ago, Entourage re-downloaded all my POPaccount1 emails, but today it wants to re-download all of my POPaccount2 emails. I have not rebuilt my database (I know the complex type will cause emails on the server to be fetched again), and I cannot seem to find a cause. Any ideas? And I'm sorry if this has been covered already. Thanks in advance. Eric Tag: Entourage 2004 with Exchange GAL or Directory Services Tag: 41221
- Next
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 - Multiple Incoming Messages in Entourage? Outlook allows you to set up the same e-mail address with different outgoing servers so you can send messages from various locations. It also allows you to turn OFF recieving of accounts so you don't end up with multiple copies of the same message to each of these accounts. I can't seem to find a place to control recieving in Entourage. As a result, with one e-mail address set up with three configurations...you end up with 3 copies of every incoming message! Solution???? Tag: Entourage 2004 with Exchange GAL or Directory Services Tag: 41218
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 - Tasks in Projects The list of tasks in the Projects section keeps coming un-sorted. Everytime I quit Entourage and then open it up again, they're un-sorted. How can I keep them sorted by priority? -- "We're going to rush the hijackers." -Jeremy Glick, aboard United Airlines flight 93, September 11, 2001 Tag: Entourage 2004 with Exchange GAL or Directory Services Tag: 41214
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 - Delete error from POP 2004 Hi gang, I'm having a major deletion issue on Entourage 04. I have a pop account, with the option to 'save a copy on the server' enabled. When I get the message list on my inbox, I have the orange/yellow envelope noting that the message exists on the server. When I open the message, I have a hyperlink listed stating 'Delete Message from the Server'. When I delete the message from the server, it still exist on my inbox listing, only missing the envelope, meaning it's no longer on the server. At the next send/receive, the message re-appears, leaving me with 2 messages. One on the server, and one not. Is there any known deletion issues? I understand it could be a server thing, but does anyone have suggestions? Thanks, Jeff Tag: Entourage 2004 with Exchange GAL or Directory Services Tag: 41211
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 - LDAP and Entourage Like most other people who upgraded to Entourage 2004 with an Exchange 2000 email server, I found myself trying to figure out why I kept getting errors in LDAP queries after I'd upgraded. "An unknown error (-17768) has occurred." "An unknown error (-17766) has occurred." "An unknown error (-3248) has occurred." I found the following worked for me: I had to edit the directory services account (tools, accounts, directory services; edit the account in question by modifying the DIRECTORY tab): Adjust the search base to read: dc=mydomain,dc=com And I also had to check "This server requires me to log on" I needed to ensure the following was UNchecked: Override default LDAP port 389 Tag: Entourage 2004 with Exchange GAL or Directory Services Tag: 41209
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 - Looking for shortcut to empty trash... I'm using Entourage v.X and hate having to mouse-click on the "Deleted Items" folder to empty the trash. As I am really keen on keyboard shortcuts...is there a keyboard shortcut for deleting the trash in Entourage??? Tag: Entourage 2004 with Exchange GAL or Directory Services Tag: 41208
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 - Tungsten T3 and Entourage In sum, it seems that I have to upgrade to 2004 to use the Palm and Entourage. Can anyone please confirm? I have deleted all the other conduits from my folder, and still the synching fails on the calendar. I have not yet successfully completed a synch, although I have my addresses and emails ported over from Address and Mail. HELP! Thanks, Steve Tag: Entourage 2004 with Exchange GAL or Directory Services Tag: 41207
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 - reply formatting this should be simple, but its driving me nuts. I have figured out how = to=20 insert the cursor at the beginning of a reply, but then I need to hit = return=20 twice. Is there a way to "hit return" automatically? With Scripts? Tag: Entourage 2004 with Exchange GAL or Directory Services Tag: 41201
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 - network mac and windows workstations Hey Everyone, I need to network a Mac 9.0 pc with several window workstations including win98,winme,xp. It's peer to peer only with TCP/IP as the main protocol. All workstations need to share their resources. I believe Appletalk is used as the client to bind to the TCP/IP but may be mistaken in a peer to peer environment. Any suggestion and links to resources would be helpful. Many thanks. Joe Tag: Entourage 2004 with Exchange GAL or Directory Services Tag: 41196
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 - Calendar backup > This message is in MIME format. Since your mail reader does not understand this format, some or all of this message may not be legible. --B_3172584623_37321 Content-type: text/plain; charset="US-ASCII" Content-transfer-encoding: 7bit How can I make a backup on a second drive of the contents I placed in my calendar part of Entourage v. X. Where are these items stored? (system 10.3.4) --B_3172584623_37321 Content-type: text/html; charset="US-ASCII" Content-transfer-encoding: quoted-printable <HTML> <HEAD> <TITLE>Calendar backup</TITLE> </HEAD> <BODY> How can I make a backup on a second drive of the= contents I placed in my calendar part of Entourage v. X. Where are these it= ems stored? (system 10.3.4) </BODY> </HTML> --B_3172584623_37321-- Tag: Entourage 2004 with Exchange GAL or Directory Services Tag: 41194
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 - Error 4363 > This message is in MIME format. Since your mail reader does not understand this format, some or all of this message may not be legible. --B_3172575127_118828 Content-type: text/plain; charset="ISO-8859-1" Content-transfer-encoding: 8bit Does anyone have any idea how to get rid of this recurring message? I was sending a message with a few photos and a word document and as I clicked send, the error message popped up saying: An unknown error (4363) occurred. ³Mail could not be sent. Account name: "Andy Murphy" Now, whenever I click on ?Send and receive¹ I get the the same error message. I also cannot find the message in the sent items so I am assuming it has been lost?! I have tried running the verify database utility and it comes back with no errors! I am using Entourage 2004 on a Quiksilver Mac 10.3.4 --B_3172575127_118828 Content-type: text/html; charset="ISO-8859-1" Content-transfer-encoding: quoted-printable <HTML> <HEAD> <TITLE>Error 4363</TITLE> </HEAD> <BODY> Does = anyone have any idea how to get rid of this recurring message? I was sending a message with a few photos and a word document and as I clic= ked send, the error message popped up saying: An unknown error (4363) occurred. “Mail could not be sent. Account name: "Andy Murphy" Now, whenever I click on ‘Send and receive’ I get the the same = error message. I also cannot find the message in the sent items so I am assu= ming it has been lost?! I have tried running the verify database utility and it comes back with no = errors! I am using Entourage 2004 on a Quiksilver Mac 10.3.4 </BODY> </HTML> --B_3172575127_118828-- Tag: Entourage 2004 with Exchange GAL or Directory Services Tag: 41191
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 - Spontaneous Entourage 2004 / Palm Syncing failure I installed Entourage 2004 about 2 weeks ago, ran the Handheld Sync Installer App and was pleasantly surprised that syncing with my Treo 600 was entirely smooth from there. Last night I tried a routine sync and noticed it went extraordinarily quickly. Then I noticed the calendar on my Palm hadn't been modified. After repeeating several times I opened up HotSync Manager and found that double clicking on the Entourage Conduit had no effect. Pursuant to a post on here I tired trashing the Palm desktop Info file. I tried reinstalling the Handheld Sync oapp. I tried trashing all existing Entourage conduits. Nothing has worked. Help! Tag: Entourage 2004 with Exchange GAL or Directory Services Tag: 41190
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 - Forward rule not working > This message is in MIME format. Since your mail reader does not understand this format, some or all of this message may not be legible. --B_3172553336_153149 Content-type: text/plain; charset="ISO-8859-1" Content-transfer-encoding: 8bit I have a rule set up in Entourage to forward all emails in the category ³CLIENT² to be forwarded to a coworker since I am out on sales calls most days. The forward is not working. Any suggestions? Billy --B_3172553336_153149 Content-type: text/html; charset="ISO-8859-1" Content-transfer-encoding: quoted-printable <HTML> <HEAD> <TITLE>Forward rule not working</TITLE> </HEAD> <BODY> I have a rule set up in Entourage to forward all emails= in the category “CLIENT” to be forwarded to a coworker since I = am out on sales calls most days. The forward is not working. Any suggestions= ? Billy </BODY> </HTML> --B_3172553336_153149-- Tag: Entourage 2004 with Exchange GAL or Directory Services Tag: 41188
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 - Empty Inbox after advanced rebuild > This message is in MIME format. Since your mail reader does not understand this format, some or all of this message may not be legible. --B_3172552784_119932 Content-type: text/plain; charset="US-ASCII" Content-transfer-encoding: 7bit Was unable to open Entourage - message said to rebuild database. Followed instructions to do an advanced rebuild. Now main inbox is empty. Have several sub inboxes where incoming messages are distributed based on rules - those still have old messages, but general inbox is now empty. How can I find out where those messages went? Any help would be appreciated!! Billy --B_3172552784_119932 Content-type: text/html; charset="US-ASCII" Content-transfer-encoding: quoted-printable <HTML> <HEAD> <TITLE>Empty Inbox after advanced rebuild</TITLE> </HEAD> <BODY> Was unable to open Entourage - message said to rebuild = database. Followed instructions to do an advanced rebuild. Now main inbox is= empty. Have several sub inboxes where incoming messages are distributed based on rules - those still have old messages, but general inb= ox is now empty. How can I find out where those messages went? Any help would be appreciated!! Billy </BODY> </HTML> --B_3172552784_119932-- Tag: Entourage 2004 with Exchange GAL or Directory Services Tag: 41187
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 - Updated from 10.3.3 to 10.3.4 and all Entourage data has disappeared PLEASE HELP! Three weeks ago I bought a G4 Powerbook with Mac OSX 10.3.3 installed. I previously used a PC and it has taken me a long time to convert all my Outlook 2000 contacts and emails and migrate them to Entourage 2004 for Mac. However, until today all was working without any problems. Today I decided to update to 10.3.4 o/s and did so by downloading the update onto my windows notebook (which has an ADSL connection - my Mac only has a dial up connection) then burning the update to CD, inserting the CD into the drive of my Mac and installing from there. No problems. Re-started my Mac and went to Entourage to check my emails to discover that ALL DATA has disappeared from Entourage. The only thing in Entourage is the 'Welcome' email from Microsoft dated today at 14.30 (immediately after I updated to 10.3.4). I immediately telephoned Apple Support who basically said 'it shouldn't have happened - your problem is with Entourage so contact Microsoft' - so much for the 90 days free telephone support. I'm sure that the data is on my computer somewhere - perhaps 10.3.4 stores data differently from 10.3.3 - has anyone else encountered this problem? I know that with Outlook (the Windows equivalent of Entourage) all data was stored in a .pst folder but I have no idea how it is stored on a Mac. Can anyone tell me where to start looking? Triciaq Tag: Entourage 2004 with Exchange GAL or Directory Services Tag: 41181
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 - Entourage Quits (CRASHES) regularly > This message is in MIME format. Since your mail reader does not understand this format, some or all of this message may not be legible. --B_3172513248_631512 Content-type: text/plain; charset="ISO-8859-1" Content-transfer-encoding: 8bit Running: OS 10.3.3 G4 Dual 800 1.5 gig ram Office 2004 No 3rd Party Font No Haxies Problem: Mail from POP3 and HTML (Hotmail and MSN). Entourage quits (crashes) when reading html or plain text messages from known senders. This started June 21 and as been crashing regularly. For example, I get efaxes to my msn.com account since 2001. Now, I can¹t read them. I have to log on to msn hotmail, forward the message to my POP account and then I can read it from Entourage. Tried: Rebuild Database Repair Permissions JMF Off Delete Messages from server Read all of the messages in two newsgroups Read four documents from MVP.org Problem Persists. Please Help........ John --B_3172513248_631512 Content-type: text/html; charset="ISO-8859-1" Content-transfer-encoding: quoted-printable <HTML> <HEAD> <TITLE>Entourage Quits (CRASHES) regularly</TITLE> </HEAD> <BODY> Runni= ng: OS 10.3.3 G4 Dual 800 1.5 gig ram Office 2004 No 3rd Party Font No Haxies Problem: Mail from POP3 and HTML (Hotmail and MSN). Entourage quits (crashes) when reading html or plain text messages from known senders. This started June 21 and as been crashing regularly.<BR= > For example, I get efaxes to my msn.com account since 2001. Now, I can’t read them. I have to log on to msn hotmail, forward the message= to my POP account and then I can read it from Entourage. Tried: Rebuild Database Repair Permissions JMF Off Delete Messages from server Read all of the messages in two newsgroups Read four documents from MVP.org Problem Persists. Please Help........     John </BODY> </HTML> --B_3172513248_631512-- Tag: Entourage 2004 with Exchange GAL or Directory Services Tag: 41179
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 - Handheld Sync Missing from CD I'm noticing lots of questions regarding how Handheld Sync works with Office 2004 -- my problem is different: the Handheld Sync file is NOT on the Install CD under Additional Tools, as is widely reported it should be! The CD is a site-licensed copy from the university I'm associated with. I suppose I can go up through the hiearchy and try to find out why it's missing / obtain it, but I'm wondering if there's a quicker way. The file(s) doesn't appear to be posted to mactopia. Can anyone help? Thanks in advance. Tag: Entourage 2004 with Exchange GAL or Directory Services Tag: 41178
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 - syncing entourage/bluetooth phone Is it possible to sync entourage with a bluetooth phone? Tag: Entourage 2004 with Exchange GAL or Directory Services Tag: 41177
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 - Double project assignment (2004 Entourage) In my workgroup we deal with a new task that needs managing or assignment by using a project we call Collection. When someone gets a call or email that needs attention and classification (and they don't have the time to complete it) they create a fairly detailed task in the the Collection project so the office manager can pick it up and assign it (and generally make sure it doesn't fall through the cracks). One of the office manager's jobs each day is to make sure all the tasks dropped in the Collection 'pool' are followed up on, completed, or assigned - so she'll often take the tasks in the 'Collection' project and assign them to another appropriate project by using the Projects menu item in the menu bar. She'll double-click on the Task in question, click on the Projects menu, unselect 'Collection', select the project she wants it to be assigned to (say - Field Work), and save the task. The task disappears from her Collection project - and appears in the 'Field Work' project on her machine. But on other Macs sharing in the project, 5 minutes later the task in question is double assigned - both to Collection and Field Work. Anyone seen this? Ron McKinney Tag: Entourage 2004 with Exchange GAL or Directory Services Tag: 41176
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 - Incorrect type justification in Entourage header fields I have a field formatting problem in Entourage 2004 that started happening only recently. Wondering if anyone can explain this: Symptom: It appears that Entourage behaves strangely after waking from sleep. Specifically, when clicking on any email (preview), or opening the item, or creating a new item, the 'Subject' field fills from the right and stays there. This also happens when typing in the To or cc: fields. Current fix: If I quit and restart Outlook, or if I restart the system, the problem is gone until the Mac sleeps and awakens. Then it's back to the same problem. I tried attaching a low-res screenshot (72 dpi, 128K) of the affected fields so you perhaps take a look for yourself, but the newsgroup server rejected it even though I've taken it down in size twice now. Any ideas? Something corrupted? Bug? Thanks. P.S. And why can't one attach a small image; seems to me this helps by providing visuals that often aren't easy to describe in words. Tag: Entourage 2004 with Exchange GAL or Directory Services Tag: 41173
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 - HTML mail, general slowness, personal data in vCard? I just got the Office 2004 upgrade, and Entourage was the program I was most looking forward to. I have to say I am a bit disappointed, but I am hoping an Entourage Maven may be able to tell me if I am going wrong somewhere. 1. HTML mail. When I scroll down a message, I seem to be getting quite bad refresh problems - the last line or so of the message is "slurred" down over the newly revealed space, like a bad TV effect from the '70's. The only time I have ever seen this before is on IE 5.5 on the PC. It's very annoying. Is this an Entourage issue or is MS telling me my first gen 12" PB is getting old? 2. Connected with that, I do find Entourage 2004 noticeably slower than Entourage v.X. It's fine, it's just not slick. I use IMAP mail for .Mac and while it's doing its thing - or if I am having the HTML problem above - I sometimes can't do anything else. 3. I still manually drag my vCards to Address Book for iSync etc. I did this with a file recently and noticed in the Notes field once in Address Book a string of letters and numbers. It looked a bit like a serial number, though it was not in fact my serial number. I am a little alarmed at the possibility of some kind of unique identifier being attached to my attachments (fine - of course if I want to send things to people presumably I am happy for them to know who I am but still...). It is repeatable, and the data describes itself as "UID:" - it is only added when there is data in the Notes field. What is it and why is it there? It is not in my Entourage file and I have not seen Address Book add this before. Thanks for any help. Alex -- Please remove obvious spam defence to reply by email. Tag: Entourage 2004 with Exchange GAL or Directory Services Tag: 41172
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 - Entourage removes attachments I recently installed Office 2004, and Entourage is removing attachments=20 from both incoming and outgoing email.=20 All information in this version of Entourage was imported from Office X: Entourage. I have turned off the junk filter. I checked all Preferences and see no = option=20 for anything relevant. I checked "Automatically download pictures from = my=20 Address Book contacts." I have two e-mail addresses. I went to the Yahoo site and sent myself=20 messages in both directions (from Acct A to B, and Acct B to A). Yahoo=20 confirmed no viruses in the attachments, which were small .jpg files = that I=20 created.=20 Both messages were received at Inboxes on the Yahoo site with=20 attachments. Both messages arrived in Entourage with messages stripped=20 out. Both of these addresses are in my Entourage Address Book.=20 I'd appreciate any help you can offer, Thanks, DC Tag: Entourage 2004 with Exchange GAL or Directory Services Tag: 41171
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 - Can't sync I just installed the newest version of Palm Desktop (4.2.1). I'm using Mac OS X 10.3.4 and Entourage version 11.0.0. Because Entourage wasn't synching my phone numbers correctly (it was changing Home numbers to Work and wasn't picking up Mobile numbers at all), I decided to stop using it and get my information correct in Palm Desktop and on my Palm IIIc and then start over with Entourage. So I reinstalled Palm Desktop, trashed my old Palm folder from the Documents folder and tried to have the handheld overwrite Palm Desktop. But now I can't sync at all because I get a Conduit Conflict error message! I changed all the Entourage conduits to Do Nothing, as well as the individual conduits for Address Book, Tasks, etc., trying to leave on only the ones that are Palm Desktop and not Entourage. I'm still getting the conflict error message for To Do list and Date Book. How can I set the conduits so they work? Better still, how can I uninstall the Entourage conduit for now, just so I can start over? -- Nan Tag: Entourage 2004 with Exchange GAL or Directory Services Tag: 41170
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 - Entourage 2004 - Synchronizing w/Exchange > This message is in MIME format. Since your mail reader does not understand this format, some or all of this message may not be legible. --B_3172495960_57192 Content-type: text/plain; charset="ISO-8859-1" Content-transfer-encoding: 8bit I just upgraded from Entourage X to 2004. The install and auto-migration of settings/prefs seemed to work fine, including my Exchange server settings. But when I launched E2004 for the first time, I got a message that says ³Entourage is now synchronizing in the background with your Exchange account: ³account name². Synchronization time varies depending on the amount of data you are synchronizing and the speed of your connection.² It¹s been almost 7 hours since I first saw that message. E2004 has been open the entire time. No progress dialogs anywhere. I can quit E2004 and do not get the usual ³there is a network operation in progress, are you sure?² message. Re-launching E2004 gives me the same ³synchronization² dialog. But my Exchange inbox (and other folders) do not appear. All settings are the same as they were with Entourage X when mail worked fine. I¹ve got a small amount of meetings established about about 480 contacts to need to be synchronized. Here¹s what I¹ve tried so far to troubleshoot. None of these have gotten me any further. 1. Set E2004 to only synchronize items with a specific category. (only 3 contacts with this category). 2. Set E2004 to not synchronize anything. 3. Deleted the account that was imported during the initial install and set up new account. E2004¹s set up wizard saw my exchange server, but only displays a ³Junk Mail² folder when I twist open the exchange account. Has anybody else experienced this? If so, how did you resolve the issue? Thanks in advance. Mike Wong --B_3172495960_57192 Content-type: text/html; charset="ISO-8859-1" Content-transfer-encoding: quoted-printable <HTML> <HEAD> <TITLE>Entourage 2004 - Synchronizing w/Exchange</TITLE> </HEAD> <BODY> I just upgraded from= Entourage X to 2004. The install and auto-migration of settings/prefs seeme= d to work fine, including my Exchange server settings. But when I launched E2004 for the first time, I got a message that says &#8= 220;Entourage is now synchronizing in the background with your Exchange acco= unt: “account name”. Synchronization time varies depending on th= e amount of data you are synchronizing and the speed of your connection.&#82= 21; It’s been almost 7 hours since I first saw that message. E2004 has be= en open the entire time. No progress dialogs anywhere. I can quit E2004 and = do not get the usual “there is a network operation in progress, are yo= u sure?” message. Re-launching E2004 gives me the same “synchron= ization” dialog. But my Exchange inbox (and other folders) do not appe= ar. All settings are the same as they were with Entourage X when mail worked fi= ne.  I’ve got a small amount of meetings established about about = 480 contacts to need to be synchronized. Here’s what I’ve tried = so far to troubleshoot. None of these have gotten me any further. <OL><LI>Set E2004 to only synchronize items with a specific category. (only 3 cont= acts with this category). <LI>Se= t E2004 to not synchronize anything. <LI>De= leted the account that was imported during the initial install and set up ne= w account. E2004’s set up wizard saw my exchange server, but only disp= lays a “Junk Mail” folder when I twist open the exchange account= . </OL><= BR> Has anybody else experienced this?  If so, how did you resolve the iss= ue? Thanks in advance. Mike Wong </BODY> </HTML> --B_3172495960_57192-- Tag: Entourage 2004 with Exchange GAL or Directory Services Tag: 41169
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 - Entourage 2004 - Database Problem Using a Mac G4. My hard drive just blew up. Entourage (v.X) problems were the first sign as I had problems accessing messages, etc. I tried a database rebuild but it froze right in the middle. I was able to backup everything before the hard disk finally blew up. So new hard disk, upgrade to Entourage 2004. Try to import the database and all that comes into the program are my contacts, my calendar and my folders BUT there are no emails in any of the folders. Considering the file is 500meg I know my email messages are there but I can't seem to get them. These are critical to my business so any advice would be greatly appreciated~! And yes, I've learned to save my attachments and not store in the email program! Thanks - Chris Tag: Entourage 2004 with Exchange GAL or Directory Services Tag: 41168
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 - Entourage X Attachment Anomalies Hello, I'm an IT manager and a couple of my co-workers are experiencing attachment anomalies in Entourage X. The anomaly they're experiencing is that when they attach files (this usually happens w/multiple file attachments, but sometimes with only single file attachments) as Entourage sends the email, it will either remove, replace, or add files or attach emails from other folders to the message being sent. When the user looks through the 'Sent' folder, they will see all of the correct attachments. However, when the intended recipient receives the message, the attachments have changed. Rebuilding the database does NOT correct the problem, and apparently switching to a new profile is only good for a time, then the same behavior re-surfaces in the new profile. My questions are: Has anyone else experienced this behavior as well? We have had several different people on several different machines experience the SAME behavior. Does anyone know why this is happening? I know the inner workings of Entourage are probably near impossible to understand. I'm not sure even Microsoft techs could figure it out <g> but I'm curious as to why this behavior is present (even with the latest service packs applied). Does anyone know how to prevent this behavior? As it stands now, we will probably have to move away from Entourage, as this behavior is a security risk. There is no way to tell when it's going to change attachments, or what it's going to attach when it does. Thanks in advance for any input. Please send any emails to: grdnwsl <at> mrichi <dot> com (change the appropriate items in the email address ;) Tag: Entourage 2004 with Exchange GAL or Directory Services Tag: 41164

Okay, here it is. Entourage v.X works great with Directory Services,
but the same configuration and the same search in Entourage 2004
results in "No Matching Entries Found." I wonder if it has something
to do with either the name of the server or the search base. I am
currently using an IP address to get to the server, and the search
base is very short. I would greatly appreciate any advice or help
anyone could give me on this. I would turn internal, but the knowledge
of Exchange has greatly declined since the departure of our Exchange
Guru. OH, Apple's Mail basically does the same thing.

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Entourage 2004 with Exchange GAL or Directory Services by Chris

Chris
Thu Jul 15 12:08:26 CDT 2004

Ken,

Just had the same problem reported from some of my MAC
users. Go into the Account properties and go to the
Directory tab. From there click on the Advanced options
and put a check in the first option, "This Server
requires me to log on." That is all I changed and was
able to resolve names via our GAL on an Exchange 2000
server.

>-----Original Message-----
>Okay, here it is. Entourage v.X works great with
Directory Services,
>but the same configuration and the same search in
Entourage 2004
>results in "No Matching Entries Found." I wonder if it
has something
>to do with either the name of the server or the search
base. I am
>currently using an IP address to get to the server, and
the search
>base is very short. I would greatly appreciate any
advice or help
>anyone could give me on this. I would turn internal, but
the knowledge
>of Exchange has greatly declined since the departure of
our Exchange
>Guru. OH, Apple's Mail basically does the same thing.
>.
>

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