Entourage syncing issues HELP

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- Previous
  - 1
    - Root certificates cannot set up my exchange account using Entourage 2004 shows an error=20 "Unable to establish a secure connection to ........ because the correct = root=20 certificate is not installed. The account works fine on Entourage X, = please=20 help Tag: Entourage syncing issues HELP Tag: 40388
  - 2
    - total failure & and initialization in 2004 I have experienced a total meltdown of entourage 2004 and I am looking for help/similar occurrances. Sequene of events: -I have been using entourage 2004 for a little over a month -Loaded a Macnally trackball driver -rebooted my computer -opened entourage 2004 -Everything was gone (emails, accounts, addresses) -I was prompted with the start-up screen for entourage 2004 and the welcome email from MS Has anyone seen this happen before? Any clue where all the information could have gone and how to reload it? I have used Entourage for several years but I have never had anything like this occur. System config: MAC/dual G4/500MHz/700+MB ram Tag: Entourage syncing issues HELP Tag: 40386
  - 3
    - Mail from server How do i make my exchange mail remove my mail from the server? Tag: Entourage syncing issues HELP Tag: 40385
  - 4
    - Email addresses fill in gone? Hi Entourage is acting a bit strange When you start a new message you type the first syllable of the person who you want to mail to. Since 2 hours I only have email addresses who pop up in the Add space that I actually never mail , and all my regular email addresses seem to have gone out of that pop up list. Is there a way to work on that? They're still all inside my address book but for one way or the other It doesn't see these addresses anymore. Anyone? Thank you Tag: Entourage syncing issues HELP Tag: 40384
  - 5
    - exchange settings I have installed Entourage 2004 on my machine and got entourage to = import=20 my settings from Office X. The account settings for Entourage X for an=20 exchange server and Entourage 2004 are the same as far as I can see yet=20 Entourage X works on the exchange server but Entourage 2004 does not=20 and comes up with the error message HTTP error. access to the resource = is=20 forbidden -18597, any suggestions Tag: Entourage syncing issues HELP Tag: 40381
  - 6
    - Compuserve I cannot get Entourage 2004 to collect e-mail from my compuserve account. All the settings from Entourage X transferred perfectly except this one. What do I need to change to be able to collect Compuserve mail? Tag: Entourage syncing issues HELP Tag: 40378
  - 7
    - Sync "location" to Palm from Enoutage Calendar I just noticed that my Palm (Zire 31) is not syncing the (location) from = Entourage X. Is there a place I can go to custom map this? Everything = else=20 seems to be working OK - just not getting the location. Tag: Entourage syncing issues HELP Tag: 40376
  - 8
    - Connection to the server failed or was dropped. Could not retrieve mail. Error -17985 -3231 Hello, I receive these messages intermittantly when retrieving mail in Entourage 2004. Am I losing mail, or not? Seem to receive some messages... Read earlier post on this problem, and tried checking the "use secure connection" for Receive mail as was suggested, but then received the message "Unable to establish a secure connection because the correct root certificate is not installed. If you continue, the information you view and send will not be secure." I really don't know what's going on...but I'd like to know if I'm getting all my mail. A fix would be welcome as well. Thanks, nan Tag: Entourage syncing issues HELP Tag: 40366
  - 9
    - crashes For the past 2 days, I have tried to send and receive mail, however=20 entourage just shuts down and asks if I want to send a crash report. I = have=20 changed nothing that I know of. I can send messages, but it crashes = when=20 trying to receive. I have performed virus scans as well as a database = typical=20 rebuild and nothing. Not sure where to turn now. Does anyone have any=20 ideas? Info: I run Mac OS 10.3.4 (Entourage was working fine after the last = update) on a G5. I also run sync Palm Os but haven't done that for a while, so that = shouldn't=20 be affecting. Can anyone suggest anything? Thanks? Tag: Entourage syncing issues HELP Tag: 40365
  - 10
    - deleting unwanted mail I use Entourage X Service Release 1 as my email client at home where I run Mac OS 10.2.8; and OE 5.1.6 at work where we are still using Mac OS9. At work OE is set up to delete mail more than three days old which has been moved to the "Deleted Items" folder. How do I do this with Entourage X? The other complication is that some mail (a very small percentage of the letters) in my Entourage X "Inbox" and "Deleted Items" folders are blanked out and cannot be manipulated. Tag: Entourage syncing issues HELP Tag: 40361
  - 11
    - Entourage 2004 Will not Sync Contacts Properly I have a user who is running Windows 2000 with Outlook XP in the office and OS X 10.3 with Entourage 2004 at home. She is able to synchronize her Mail and Calendar without any problem, however she only gets 39 of her 1500+ contacts to sync. After troubleshooting the problem for awhile I found that certain contacts will not sync and are causing the problem. For example if I remove the 40th contact from her contacts folder at the office she will then be able to sync up until contact 46, if I remove that contact she will sync up until the next contact that Entourage does not like. She does have a Blackberry which I suspect may be the culprit here. What would cause this? Is there any way to identify which contacts are the problematic ones? Most importantly is there a way to fix it. Tag: Entourage syncing issues HELP Tag: 40357
  - 12
    - View>show unread OSX10.3, Office 2004 Is there any way to set "View>show unread, so that it just shows the last 1 week or the last 2 week and hides the rest unless you want to see all [is view> show unread/read adjustable] ? Is it show just the unread or all 18,365 pieces of mail, all or nothing? Is there a script for this? Didn't see anything in preferences. Tag: Entourage syncing issues HELP Tag: 40356
  - 13
    - Acrobat "Email" button and Microsoft Office 2004 While working in Acrobat, I cannot use the "Email" button to send an = Acrobat=20 file via Entourage 2004--but only on my G5 dual processor; the action=20 works on my G4 iBook. I am using the latest versions of both Office and=20 Acrobat. I suspect the problem lies with Entourage and Microsoft, since Redmond=20 can't seem to overcome the G5 on one of its other products--Virtual PC. Thoughts? Suggestions? Tag: Entourage syncing issues HELP Tag: 40355
  - 14
    - Sharing contacts and calendar I have a customer that would like to have a central Entourage data base for contact and calendar sharing. All users are running Office X and Entourage. The only option I can think of is an Exchange server. Doeas anyone have any suggestions? TIA John Tag: Entourage syncing issues HELP Tag: 40354
  - 15
    - PST contacts file from Outlook to Entourage I exported my MS Office (from PC) pst file of contacts and want to = import it=20 into Entourage...I am unsure how to do this, as Outlook full verion is = not a=20 choice during import...HELP! Tag: Entourage syncing issues HELP Tag: 40353
  - 16
    - Palm conduit for 2004 removes addresses on handheld I am having difficulty with the Palm conduit for Entourage 2004. I installed it from Additional Tools and ran it, and it removed addresses from the contacts on my Tungsten T. I've checked the conduit settings, even tried having Entourage overwrite the handheld, but to no avail. This is, to say the least, quite frustrating. Any tips as to what I might do to restore addresses to my handheld contacts would be greatly appreciated. Regards, Julian Westerhout Tag: Entourage syncing issues HELP Tag: 40349
  - 17
    - Reply to Sender vs. group When I "reply to sender" should I still see it posted on the list? I thought it would be read only by the poster. Correct me if I'm wrong- thx- Tag: Entourage syncing issues HELP Tag: 40348
  - 18
    - Entourage connecting to a Domino Server My work place is using a domino mail server. How could i connect my Entourage to retrieve mail? Thank. Dino Tag: Entourage syncing issues HELP Tag: 40345
  - 19
    - Dublicating calendar-entries in Entourage2004 Hello! I just switched from iCal / Mail to Entourage. Importing mails and iCal entries to Entourage and syncing with my Clié was no problem. In iCal i can dublicate entries simply by ctrl+c and ctrl+v. Is there any possibillity in Entourage? Thanks for help. Yours Alexander Tag: Entourage syncing issues HELP Tag: 40344
  - 20
    - Setting Default Addresses by Category Hi, Is there a way that I can set the default address by Category? I have just imported 500 categories and they are split into 3 categories - Work, Personal and Useful. For Personal, I want to have the home address as default, not the work one which is how Entourage has them Is there a way of doing all of one category using a script or something? Tag: Entourage syncing issues HELP Tag: 40343
  - 21
    - Crisis on the Russian Front! Endless Cyrillic Spam... I'm a new user of Office 2004, and generally love it. I've been, amongst other things, very impressed by the spam filter in Entourage. HOWEVER. I've been getting tons of Russian language spam. I have tried to develop rules using random words or isolated Cyrillic characters, but to no avail. It's the only spam I get. Anyone have any suggestions? S. Tag: Entourage syncing issues HELP Tag: 40337
  - 22
    - Can't retrieve mail.. Using OS 10.3.4 and Entourage v11.0. When entourage checks for mail on it's own, I get an error message-"The server can't be found. Be sure the mail server information is entered correctly in the Account Manager, and that your DNS settings in the Network Control Panel are correct." I can get messages most of the time when checking manually though. Same happens when second person is logged in under their own login ID. Any thoughts? This did not happen under 10.2.8. Thanks-JBB Tag: Entourage syncing issues HELP Tag: 40335
  - 23
    - Once I connect to exchange over my VPN I lose access to the web? Hi When I connect over a VPN (PPTP setup using standard internet connect) my corporate connection to my exchange server works fine, but I lose all access to the internet. So I can use Entourage fine, but safari comes up blank on all sites. On my windows VPN setup I merely untick "Use Default Gateway" on the TCP/IP properties of my VPN to sort this problem out - is there an equivalent on the Mac somewhere - there's no way I can change any settings on the Exchange Server..... Regards Shaun Tag: Entourage syncing issues HELP Tag: 40332
  - 24
    - Send & receive button "sticky" My "Send & Receive" button in Entourage 2004 acts sort of sticky. It is often unresponsive to a mouse click (particularly after a period of computer inactivity). After several clicks, or sometimes if I click on the menu down arrow and select the "send & receive all" menu item, it will eventually check my mail. I never noticed this problem in the Office X version. Has anyone else seen this, or know of a fix? Thanks. Tag: Entourage syncing issues HELP Tag: 40326
  - 25
    - Links open in Safari Internet links have started opening in Safari rather than my default browser (I.E.). I cannot find a pref. setting for this in Entourage. I have logged out/in as sometimes that usually fixes things! Thanks for your help. Mike Moore Tag: Entourage syncing issues HELP Tag: 40325
- Next
  - 1
    - Import to Entourage X from Outlook 98 There are a number of free and shareware utilities out there, but the problem is that a lot of the mail is in Japanese and has Japanese headers. Same for contacts. Does anyone know of a truly international solution to this problem? Thanks Hugh -- No trees were killed in the sending of this message. However, a large number of electrons were terribly inconvenienced. Dai 5-8-43-1-3, Kamakura-shi 247-0061 Japan +81 467 42 1381 / F: +81 467 42 1382 Tag: Entourage syncing issues HELP Tag: 40323
  - 2
    - Invisible/phantom Entourage mail message won't delete, causes errors I seem to have an email which is invisible, and cannot be deleted. When I roll the mouse over it, an error occurs. If I move it up the screen, messages below it are also invisible. I have tried to isolate it by searching for it, and 'delete all' but the mongrel's too smart for that. Mac OS X 10.3.2 Entourage 10.1.4 Email please: (I'm an aid worker in PNG and don't get to a phone very often) geoff@online.net.pg Tag: Entourage syncing issues HELP Tag: 40317
  - 3
    - identities/accounts 1. I don't think I want separate identities. My partner and I want to share the same account (view the same e-mails), but we'd like to be able to switch names, so that when each of sends mail, our name is in the "from". Is there any way to do this other than the cumbersome task of opening the account and retyping the name each time? 2. The "from" name used to appear when we were typing the message, but it no longer does. We can't tell which of us is currently names unless we open the whole account. How do we do that? Tag: Entourage syncing issues HELP Tag: 40313
  - 4
    - email receipt confirmation can I set up entourage to email me a confirmation of delivery to a recipient of all emails I send. thank you Tag: Entourage syncing issues HELP Tag: 40312
  - 5
    - Project Issues - rebuild .rge files? Okay, so we've been using the Projects feature in Office 2004 for a few weeks now with mixed results. Contacts are still freaking out when they belong to more than one project, frequently appearing twice on some computers, then disappearing altogether when removed from one of the projects. It seems likely that this has something to do with how the different projects are syncing on different computers. I wish there were a way to force a sync on a single project; then I could at least test it. Also, we've had computers crash during a sync, which appears to destroy the project file entirely (we get an "could not read the data inthis .rge file" error). Is there a way to rebuild or force an overwrite of the .rge file (short of unsharing and resharing the project, which is a big pain)? If not, it seems the whole system is rendered very unstable--if a sync of any of the machines is interrupted, the .rge is in danger of being ruined. Any help is, as always, appreciated. ...Ron Tag: Entourage syncing issues HELP Tag: 40307
  - 6
    - CSV import includes quotes I've been trying to get a large set of Contacts into Entourage. The problems are the email addresses, and the notes field. Entourage does a great job of importing Now Contacts, except for the email address field, where gobs of data go missing. This suggests a text import. On top of this, every available field is used in Now Contact, and since the fields in Now and Entourage don't entirely jive, I brought everything into Filemaker to concatenate data as necassary. The cleanup went fine. However, because the notes field has Paragraph marks, I need to import as CSV with quotes as text qualifiers. Filemaker exports fine, but Entourage imports the data with all the quotes, which is useless. I might import with Outlook for Windows, but the field mappings are different. 9 of the Custom fields were used in Now Contact, and Entourage has 8. Outlook 2002 for Windows has only 4 custom fields, plus other extra fields. I don't have time to experiment to see how the data lines up in Entourage and Outlook when they're both using an Exchange Mailbox. And of course, the custom fields weren't used consistantly over the 8 years of life, so this is just about making sure all the data is visible in Entourage, the main mail client to be used. Any ideas on the CSV import into Entourage 10.1.4? Thanks, -jb Tag: Entourage syncing issues HELP Tag: 40305
  - 7
    - Entourage 2004 Since loading Office 2004 I am encountering the following problems in Entourage: 1. As I am on an ADSL account I send & receive manually - but when I try to do this, on some occasions it won't let me. Instead it says "will send and receive within one minute" or similar. I've checked in the "Schedules" and see nothing about this. It does send & receive in about a minute, but this is very frustrating when I want to send & receive immediately. 2. When I send an email I often (maybe once in three) get a message saying I can't send & would I like to re-enter my password. I re-enter the password and get the same message. After about 3/4 attempts it then usually works. This is really weird. Tag: Entourage syncing issues HELP Tag: 40304
  - 8
    - Missing addresses Does anyone know how to import the email addresses contained within the database cache? Most of my addresses were there but aren't in the = imported=20 identity. Thanks Tag: Entourage syncing issues HELP Tag: 40298
  - 9
    - Entourage 2004: ERROR -30588 Get An New Error Message: ERROR MESSAGE: ACTION COULD NOT BE COMPLETED ERROR -30588 AN UNKNOWN ERROR OCCURED If any one knows what this means please post answer Tag: Entourage syncing issues HELP Tag: 40294
  - 10
    - New Palm Conduit We really need an updated Palm conduit. Only being able to sync a single address per contact is totally unacceptable. Right there is no proper syncing on Mac either with Entourage (no multiple addresses) or Address Book (no categories). It might be acceptable for Address book that is free, but I paid good money for Entourage (both v.X and 2004) and I expect a functional product. Tag: Entourage syncing issues HELP Tag: 40289
  - 11
    - Entourage 2004 send mail problem My Entourage 2004 works great with our Exchange; except in allowing me=20 to send email. I get Error: -18597; HTTP error. Access to the resource = is=20 forbidden. My Exchange maill works fine with mail.app and Outlook 2001. Suggestions? Thank you. Tag: Entourage syncing issues HELP Tag: 40288
  - 12
    - Error -18597 I have a user who is testing Entourage 2004 as an upgrade from Entourage X. The desktop OS is 10.3.4, server is Exchange 2003 on a Win 2000 server. This user has a Treo phone and in his old version of Entourage he set up a rule to redirect certain mail to an outside e-mail account. Worked fine. New version of Entourage moves the message to the outbox but never delivers it to the outside account, erroring out with the following: HTTP error. Access to resource is forbidden. Mail could not be sent. Account name "Steve". Error -18597 The user can elect to manually redirect a message and it sends correctly. A search of the KB on these phrases and error hasn't provided any productive information. Is anyone having similar issues? - Jim Tag: Entourage syncing issues HELP Tag: 40287
  - 13
    - Error 130 and 131 I am not able to receive from the newsgroup list. Has anyone had this type of problem? Tag: Entourage syncing issues HELP Tag: 40285
  - 14
    - delegate setup problem I am trying add a delegate under the Exchange mailbox by clicking "Add". When I enter a username/alias for the delegate, I get a response that says "There was an error communicating with the directory server." This is strange as I have check name working and I can go to directoy services and search AD fine. I know the permissions are correct, because I do get email meeting requests for the principal. Any ideas? Thanks! Mark Tag: Entourage syncing issues HELP Tag: 40282
  - 15
    - restoring a deleted folder I messed up while multitasking & inadvertently deleted one of my folders for storing message. I searched the deleted files folder unsuccessfully for either the folder or its contents & I also searched the mac trash can unsuccessfully. Can anyone tell me whether, how I can get it or its contents back?? Thanks. Tag: Entourage syncing issues HELP Tag: 40281
  - 16
    - Unexpected Quit Problem I'm using Microsoft Office X Entourage with OSX.3.4. I have a POP account and an IMAP account. Yesterday I began having unexpected quits which I was able to recreate 100% of the time by pressing the send/receive button. I've tried normal and complex rebuilds of the database which did not solve the problem. Out of frustration I reinstalled all of Microsoft Office X. The MUD Folder did remain intact after reinstallation. The problem continued after reinstallation. Of course, the crash log that is generated is of little help to me. I've had no other problems with my Mac or OS. (I did run disk utility and repaired permissions just in case, but this did not help.) Is this likely related to a file in my MUD folder? Any ideas how to fix this issue would be appreciated! -Rob Tag: Entourage syncing issues HELP Tag: 40280
  - 17
    - sync Palm Pilot with Entourage i just installed office 2004 for mac. now i can't sync with my Palm One = Treo=20 600. have any suggestions? Tag: Entourage syncing issues HELP Tag: 40277
  - 18
    - Entourage 10: Entourage does not connect automatically Dear All, When switch from Appletalk (for my printer) to DSL Internet access (Ethernet), Entourage (e-mail) does not connect automatically. The workaround is to change to any new site on Explorer, then return to Entourage for my e-mail. I am running Office X for Mac. Explorer 5.2.3 on OS 10.3. Under System Preferences > Network > Built-in Ethernet > PPPoE > PPPoE Options > Session options, "Connect automatically when needed" is checked. Supposedly, Entourage should hook up just as well as Explorer, but it does not. -Tony Tag: Entourage syncing issues HELP Tag: 40275
  - 19
    - Migrating Entourage Data from PCI G4s to new G5s I'm migrating a half-dozen or so people from PCI G4's running 10.2.8 to new G5's running 10.3.4. As you know, PCI G4's do not permit starting up in Target Disk Mode, so transferring account info, etc. is a huge pain. Here's my question: I need to transfer the email info, emails and address book info from the Entourage X on their old machines to the new ones. All of the machines are connected to our LAN, so I'm hoping there's a way to do this across the network. Can anyone give me a "step-by-step"? Thanks. Tag: Entourage syncing issues HELP Tag: 40274
  - 20
    - IMAP rules -- destination folder gets reset to local Inbox [Apologies if this question shows up more than once. I had problems trying to post on my Mac and decided to try again on a PC.] I recently started using Entourage X for Mac, Service Release 1, version 10.1.4 (030702), on Mac OS X 10.3.4. I've installed the Office v.X updates through and including the 10.1.5 update. I'm working with e-mail in an IMAP store. I set up a series of rules, including some rules that were supposed to move messages from the IMAP server inbox to other IMAP folders. Since I need to access my mail from multiple separate computers, I need to keep the mail on the IMAP server and do NOT want to move mail onto the local computer (except for stuff like junk mail). PROBLEM: Whenever I started up Entourage, the IMAP rules would go crazy, moving mail out of my IMAP folders and into my local Inbox. When I looked at my IMAP rules, I discovered that they were corrupted. Every rule that had originally specified one of my IMAP folders as a destination had been changed to use my local Inbox as the destination instead. I fixed all my IMAP rules by changing the destination folders back to what they were supposed to be -- but after quitting Entourage and going back in, they had all been mangled again to move mail to my local Inbox. This bug has apparently been around for some time. I found a couple of very old postings to this newsgroup that appeared to be describing the same bug -- but I couldn't find any indication of a solution. Please note that the IMAP folders in question already exist on the IMAP server. I found a Knowledge Base article about problems when trying to create new IMAP folders in a rule, but that's not what I'm doing here. Does anyone know if a fix or workaround exists for this bug? Is it fixed in Entourage 2004? If it hasn't been fixed yet, is there any likelihood that Microsoft will expend any effort to fix it if I contact support? In my view, this is an extremely serious bug that makes Entourage an unsatisfactory IMAP e-mail client on the Mac unless it can be fixed. Rich Wales richw@richw.org Tag: Entourage syncing issues HELP Tag: 40271
  - 21
    - Importing/exporting rules Is there a way to export my rules from entourage on my g5 to my powerbook? Thanks Matt Sent using the Microsoft Entourage 2004 for Mac Test Drive. Tag: Entourage syncing issues HELP Tag: 40269
  - 22
    - HELP Entourage 2004 Stalls with Bad Signature Hi, Entourage 2004 Stalls when I receive emails that use moving marquees (in the signature) in them. I have to force quit to fix the issue. These generally come from outlook PC clients and I believe the marquee is a MS technology. Anyone else experienced this problem? I can email someone an example to test if you would like to help me out. When preview pane is off there is no stall. (but I obviously can't read the email.) Thanks Matty Tag: Entourage syncing issues HELP Tag: 40259
  - 23
    - Notes and Tasks > This message is in MIME format. Since your mail reader does not understand this format, some or all of this message may not be legible. --B_3170943451_523004 Content-type: text/plain; charset="US-ASCII" Content-transfer-encoding: 7bit Hello! I have a Mac and a PC on my desk. My PC is running Windows XP with Outlook 2002. I have the new Office 2004 for Mac running on 10.3.4. For some reason I am not seeing any of my Notes and Tasks entries populate into Entourage like my mail, contacts and calendar. Does this require some kind of manual synchronization? Thanks! Mm --B_3170943451_523004 Content-type: text/html; charset="US-ASCII" Content-transfer-encoding: quoted-printable <HTML> <HEAD> <TITLE>Notes and Tasks</TITLE> </HEAD> <BODY> <FONT FACE=3D"Verdana, Helvetica, Arial"><SPAN STYLE=3D'font-size:12.0px'><BR> <BR> Hello!<BR> <BR> I have a Mac and a PC on my desk. My PC is running Windows XP with Outlook = 2002. I have the new Office 2004 for Mac running on 10.3.4. For some reason = I am not seeing any of my Notes and Tasks entries populate into Entourage li= ke my mail, contacts and calendar. Does this require some kind of manual syn= chronization?<BR> <BR> <BR> Thanks!<BR> Mm</SPAN></FONT> </BODY> </HTML> --B_3170943451_523004-- Tag: Entourage syncing issues HELP Tag: 40248
  - 24
    - Problem with Send/Receive Schedule I just switched from Mac Mail to Entourage 2004. I used to use Entourage X a while ago, but abandoned it for Mail when Apple came out with it. Anyway . . My old identity was imported to the new Entourage and I have two IMAP email accounts. Here's the problem . . For some reason, my "Send and Receive All" does not retrieve new mail when it is done automatically. Only after manually clicking on "Send and Receive All" will it retrieve my new mail. I do have both accounts set up to be included in the schedule. I see the status bar change every 5 minutes . . That is . . "will run in less than a minute" changes to "will run in 5 minutes" but it never checks the mail. Is there a setting somewhere that I have turned off? Thanks. Tag: Entourage syncing issues HELP Tag: 40245
  - 25
    - Applescript to Forward msgs from Entourage in RFC822 format? I need an applescript snippet to forward selected messages to an address with the email headers formatted per RFC822 (Entourage tends to reformat the headers). Has anyone written this before? Thanks, Joe Tag: Entourage syncing issues HELP Tag: 40242

I am trying to sync my Palm m105 with my Entourage 2004 calendar and
contacts. I am running OS 10.3.4. I have tried using iSync as well and
can't sync. When I go into HotSync Manager and try to double click on
the Entourage Conduit to set it up nothing happens--the new dialog box
doesn't open.

Re: Entourage syncing issues HELP by Barry

Barry
Mon Jun 28 09:04:24 CDT 2004

On 28/6/04 2:36 pm, in article
380c7a32.0406280536.64176332@posting.google.com, "anga"
<arshipp@mycobbweb.com> wrote:

> I am trying to sync my Palm m105 with my Entourage 2004 calendar and
> contacts. I am running OS 10.3.4. I have tried using iSync as well and
> can't sync. When I go into HotSync Manager and try to double click on
> the Entourage Conduit to set it up nothing happens--the new dialog box
> doesn't open.

Have you installed the new conduit that comes with Office 2004?

It is located in:
/Applications/Microsoft Office 2004/Additional Tools/Handheld Sync Installer
--
Barry Wainwright
Microsoft MVP (see http://mvp.support.microsoft.com for details)
Seen the All-New Entourage Help Pages? - Check them out:
<http://www.entourage.mvps.org/>

Re: Entourage syncing issues HELP by arshipp

arshipp
Mon Jun 28 15:23:50 CDT 2004

Barry Wainwright <barry@mvps.org.INVALID> wrote in message news:<BD05E3F8.1B0E8%barry@mvps.org.INVALID>...
> On 28/6/04 2:36 pm, in article
> 380c7a32.0406280536.64176332@posting.google.com, "anga"
> <arshipp@mycobbweb.com> wrote:
>
> > I am trying to sync my Palm m105 with my Entourage 2004 calendar and
> > contacts. I am running OS 10.3.4. I have tried using iSync as well and
> > can't sync. When I go into HotSync Manager and try to double click on
> > the Entourage Conduit to set it up nothing happens--the new dialog box
> > doesn't open.
>
> Have you installed the new conduit that comes with Office 2004?
>
> It is located in:
> /Applications/Microsoft Office 2004/Additional Tools/Handheld Sync Installer

Yes--I have installed that Conduit. I'm sorry--forgot to mention that.