Entourage stuck large messages fill up Exchange logs

Hi, trying to work around a recurring problem. Mixed PC/Mac client
environ, Exchange 2003.

I have a max outgoing message size of 10MB set in Exchange. When an
Entourage 2004 user tries to send a message that is too large, it
remains in their outbox and keeps retrying to send. Exchange logs the
message each time it retries, without accepting it of course. This
fills up the Exchange logs -- in an extreme case (someone stupidly
tries to send a 200MB image file) it can fill up the Exchange logs and
take down the server in minutes. It's happened three times so far to
oblivious users.

I assume others have encountered this? Ideas? Any way to have Exchange
not log these, or perhaps a client-side workaround? Thanks.

gt

Ben
Wed Apr 20 10:27:04 CDT 2005

This has actually been documented quite a bit.
http://support.microsoft.com/kb/889525 should fix this for you. You'll need
to contact PSS and request the hotfix, but the call should be free.

--
Ben Winzenz
Exchange MVP
MessageOne


"geofftate" <geofftate@rocketmail.com> wrote in message
news:1113989115.457657.210330@o13g2000cwo.googlegroups.com...
> Hi, trying to work around a recurring problem. Mixed PC/Mac client
> environ, Exchange 2003.
>
> I have a max outgoing message size of 10MB set in Exchange. When an
> Entourage 2004 user tries to send a message that is too large, it
> remains in their outbox and keeps retrying to send. Exchange logs the
> message each time it retries, without accepting it of course. This
> fills up the Exchange logs -- in an extreme case (someone stupidly
> tries to send a 200MB image file) it can fill up the Exchange logs and
> take down the server in minutes. It's happened three times so far to
> oblivious users.
>
> I assume others have encountered this? Ideas? Any way to have Exchange
> not log these, or perhaps a client-side workaround? Thanks.
>
> gt
>

geofftate
Wed Apr 20 13:58:15 CDT 2005

Holy cow, never even ocurred to me that this might be a bug with an MS
hotfix. I just figured it was another one of those Entourage
deficiencies. Servers me right for not even serching the KBs. Thanks
Ben!

Rich
Wed Apr 20 21:32:48 CDT 2005

"geofftate" <geofftate@rocketmail.com> wrote:

>Holy cow, never even ocurred to me that this might be a bug with an MS
>hotfix.

It's not. The hotfix corrects the problem caused by the conflicting
message size restrictions.

--
Rich Matheisen
MCSE+I, Exchange MVP
MS Exchange FAQ at http://www.swinc.com/resource/exch_faq.htm

geofftate
Wed Apr 27 10:40:41 CDT 2005

Installed the hotfix and it worked. Exchange now ignores oversized
attachments being sent from Entourage instead of logging them. Thanks

How is this not a bug? In what way are the message size restrictions in
Exchange "conflicting?" Conflicting with what?

Rich
Wed Apr 27 19:17:24 CDT 2005

"geofftate" <geofftate@rocketmail.com> wrote:

>Installed the hotfix and it worked. Exchange now ignores oversized
>attachments being sent from Entourage instead of logging them. Thanks
>
>How is this not a bug? In what way are the message size restrictions in
>Exchange "conflicting?" Conflicting with what?

Conflicting with each other. Did you read the KB article?

--
Rich Matheisen
MCSE+I, Exchange MVP
MS Exchange FAQ at http://www.swinc.com/resource/exch_faq.htm

geofftate
Thu Apr 28 09:38:35 CDT 2005

Ah, sorry, I'd missed that part. Article says it can be caused by a
conflict between mailbox message size limit and global message size
limit. Except in my case, this has nothing to do with a conflict. All
users are using the default global message size limit. Yet the hotfix
still fixed the problem. Still seems like a bug...

Rich
Thu Apr 28 19:53:45 CDT 2005

"geofftate" <geofftate@rocketmail.com> wrote:

>Ah, sorry, I'd missed that part. Article says it can be caused by a
>conflict between mailbox message size limit and global message size
>limit. Except in my case, this has nothing to do with a conflict. All
>users are using the default global message size limit. Yet the hotfix
>still fixed the problem. Still seems like a bug...

. . . which the hotfix corrected. :)

--
Rich Matheisen
MCSE+I, Exchange MVP
MS Exchange FAQ at http://www.swinc.com/resource/exch_faq.htm