Christian
Fri Aug 27 12:36:16 CDT 2004
One note, if you have your preview pane enabled, turn it off, then try =
to=20
delete the file.
>-----Original Message-----
>
>This behavior could happen if the email is corrupt. Let's try the =
following
>method
>to delete the email.
>
>A
>1. Control-click on the 'bad' email
>2. Choose 'Delete Message' option
>If you still cannot delete that email, I suggest you rebuild Entourage
>database.
>Before doing the following steps, please back up the following folder. =
You
>may save
>a copy of the folder to another place on the hard disk.
>OS X hard drive]/Users/Your username/Documents/Microsoft User Data/
Office X
>Identities
>
>]B
>Rebuild Entourage X Database
>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D
>Problems can occur if data in the Entourage database is not properly
>associated.
>There are two rebuild types available: a typical and an advanced =
rebuild.
>
>1) To perform a typical rebuild of the Entourage database, while you =
press
>OPTION
>key on your keyboard, start Entourage. In the Rebuild dialog box, the
>typical
>rebuild option is the default setting. Click Rebuild. Use the typical
>rebuild to
>address minor inconsistencies in the database.
>
>2) To perform an advanced rebuild of the database, while you press=20
OPTION
>key on
>your keyboard, start Entourage. In the Rebuild dialog box, click =
Advanced
>Rebuild,
>and then click Rebuild.
>
>Note: When you perform an advanced rebuild, Entourage removes all IMAP,
>Hotmail,
>and news messages from the local cache.
>
>After rebuilding database, test if the problem disappear.
>
>
>Naren
>
>Please always mention the Version of Software
>
>Waiting to know if it works
>"Paul" <pauls@design-group.net> wrote in message
>news:3f6b36d4.0408231049.4aee6a40@posting.google.com...
>> I am having problems with an email that is in my inbox. It seems to
>> have downloaded just fine but Entourage gives me the spinning
>> beachball when it tries to show it in the Inbox.
>>
>> I have thrown away the Prefs. I have reinstalled Entourage several
>> times, and when that did not work I reinstalled Office:mac vX again -
>> all with no luck.
>>
>> I cannot wipe out the existing Inbox files. Any suggestions would be
>> appreciated.
>>
>> Paul
>
>
>.
>