Running Entourage 2004 11.2.1, OS X 10.4.2 on a Dual 2GHz G5 PowerMac,
connecting to Exchange 2003 on Small Business Server 2003.

I have put the Microsoft User Data folder for my user in the Spotlight
Privacy pane.

Whenever my mailbox is synchronizing, it stalls when synchronizing with
my Deleted Items and Sent Items folders and I just get the spinning
ball in Entourage for a period of time before I can continue working in
the application.

This was also happening with Office Mac SP2 and OS 10.4
My system was upgraded to Tiger and Office SP2 very close together, so
I'm unsure of which might be causing the issue, but on Panther 10.3.9
and Entourage 2004 SP1, everything was working fine.

Is this a known issue?
Is anyone else having this issue?
Is there a limit to how many messages it can synchronize with in a
folder? My Deleted Items and Sent Items are quite large, there are
approximately 10,000 emails in each.

Any help would be great. I'm currently having to use Virtual PC or OWA
and it's quite frustrating and much slower to use.

Re: Entourage 2004 stalls synching with Exchange 2003 - spinning ball by (=?ISO-8859-1?Q?Corentin_Cras-M=E9neur?=)

(=?ISO-8859-1?Q?Corentin_Cras-M=E9neur?=)
Fri Oct 21 13:11:28 CDT 2005

deckman <deckman@gmail.com> wrote:

>
> Whenever my mailbox is synchronizing, it stalls when synchronizing with
> my Deleted Items and Sent Items folders and I just get the spinning
> ball in Entourage for a period of time before I can continue working in
> the application.

Do you have large number of contacts added in projects in Entourage ??

Corentin

--
--- Mac:MS MVP (Francophone) ---
http://www.mvps.org - http://mvp.support.microsoft.com
MVPs are not MS employees - Les MVP ne travaillent pas pour MS
Remove "NoSpam" to e-mail me - Retirez "NoSpam" pour m'écrire

Re: Entourage 2004 stalls synching with Exchange 2003 - spinning by Boettcher,

Boettcher,
Fri Oct 21 13:20:34 CDT 2005

> This message is in MIME format. Since your mail reader does not understand
this format, some or all of this message may not be legible.

--B_3212738435_8572674
Content-type: text/plain;
charset="ISO-8859-1"
Content-transfer-encoding: 8bit

Please post your OS version and Entourage version...

If you're running OS 10.4.x, remove the "Microsoft User Data" folder from
indexing in Spotlight via the Spotlight system preference by adding it to
the Privacy tab.

Users/you/documents/microsoft user data

SB


On 10/21/05 11:11 AM, in article
1h4s9y1.ok8ykz1voet1yN%korventeen@NoSpam.mvps.org, "Corentin Cras-Méneur"
<korventeen@NoSpam.mvps.org> wrote:

> deckman <deckman@gmail.com> wrote:
>
>>
>> Whenever my mailbox is synchronizing, it stalls when synchronizing with
>> my Deleted Items and Sent Items folders and I just get the spinning
>> ball in Entourage for a period of time before I can continue working in
>> the application.
>
> Do you have large number of contacts added in projects in Entourage ??
>
> Corentin


--B_3212738435_8572674
Content-type: text/html;
charset="ISO-8859-1"
Content-transfer-encoding: quoted-printable

<HTML>
<HEAD>
<TITLE>Re: Entourage 2004 stalls synching with Exchange 2003 - spinning bal=
l</TITLE>
</HEAD>
<BODY>
<FONT FACE=3D"Verdana, Helvetica, Arial"><SPAN STYLE=3D'font-size:12.0px'>Pleas=
e post your OS version and Entourage version...<BR>
<BR>
If you're running OS 10.4.x, remove the &quot;Microsoft User Data&quot; fol=
der from indexing in Spotlight via the Spotlight system preference by adding=
it to the Privacy tab.<BR>
<BR>
<B>Users/you/documents/microsoft user data<BR>
</B><BR>
SB<BR>
<BR>
<BR>
On 10/21/05 11:11 AM, in article 1h4s9y1.ok8ykz1voet1yN%korventeen@NoSpam.m=
vps.org, &quot;Corentin Cras-M&eacute;neur&quot; &lt;korventeen@NoSpam.mvps.=
org&gt; wrote:<BR>
<BR>
<FONT COLOR=3D"#0000FF">&gt; deckman &lt;deckman@gmail.com&gt; wrote:<BR>
&gt; <BR>
</FONT><FONT COLOR=3D"#008000">&gt;&gt; <BR>
&gt;&gt; Whenever my mailbox is synchronizing, it stalls when synchronizing=
with<BR>
&gt;&gt; my Deleted Items and Sent Items folders and I just get the spinnin=
g<BR>
&gt;&gt; ball in Entourage for a period of time before I can continue worki=
ng in<BR>
&gt;&gt; the application.<BR>
</FONT><FONT COLOR=3D"#0000FF">&gt; <BR>
&gt; Do you have large number of contacts added in projects in Entourage ??=
<BR>
&gt; <BR>
&gt; Corentin<BR>
</FONT></SPAN></FONT>
</BODY>
</HTML>


--B_3212738435_8572674--


Re: Entourage 2004 stalls synching with Exchange 2003 - spinning ball by deckman

deckman
Fri Oct 21 13:33:23 CDT 2005

Nope. I only have one project right now and it only has one contact.


Re: Entourage 2004 stalls synching with Exchange 2003 - spinning ball by deckman

deckman
Fri Oct 21 13:36:27 CDT 2005

Please see my original post for all the information.

I have already put the Microsoft User Data folder in the Privacy area
in Spotlight so that it's not indexed.

All of my OS information is in the original post.

Entourage 2004 11.2.1
OS X 10.4.2
Connecting to an Exchange 2003 Server located on a Small Business
Server 2003 box.

Dave


Re: Entourage 2004 stalls synching with Exchange 2003 - spinning by Boettcher,

Boettcher,
Fri Oct 21 14:30:07 CDT 2005

If you don't quote the OP, we don't see it - and I'm not going to search
through all your posts to find it.

SB


On 10/21/05 11:36 AM, in article
1129919787.106587.304390@z14g2000cwz.googlegroups.com, "deckman"
<deckman@gmail.com> wrote:

> Please see my original post for all the information.
>
> I have already put the Microsoft User Data folder in the Privacy area
> in Spotlight so that it's not indexed.
>
> All of my OS information is in the original post.
>
> Entourage 2004 11.2.1
> OS X 10.4.2
> Connecting to an Exchange 2003 Server located on a Small Business
> Server 2003 box.
>
> Dave
>


Re: Entourage 2004 stalls synching with Exchange 2003 - spinning ball by (=?ISO-8859-1?Q?Corentin_Cras-M=E9neur?=)

(=?ISO-8859-1?Q?Corentin_Cras-M=E9neur?=)
Fri Oct 21 15:04:46 CDT 2005


deckman <deckman@gmail.com> wrote:

> Nope. I only have one project right now and it only has one contact.

:-\ I had hope. That's a known cause for that kind of thing...
It light be a corrupted cache / database issue. If you fullly rebuild
the database (press alt as you launch Entourage), Entourage will trash
the Excahgne cache and redownload everything clean from the server.
You loose group attribution on your Exchange contacts and calendar
events in the process though :-\


Corentin

--
--- Mac:MS MVP (Francophone) ---
http://www.mvps.org - http://mvp.support.microsoft.com
MVPs are not MS employees - Les MVP ne travaillent pas pour MS
Remove "NoSpam" to e-mail me - Retirez "NoSpam" pour m'écrire

Re: Entourage 2004 stalls synching with Exchange 2003 - spinning by Paul

Paul
Fri Oct 21 15:18:21 CDT 2005

That's not fair, Scott. deckman DID include everything in his one and only
post in this thread (to date at the time you replied). But you chose to
reply to Corentin's reply instead of to decknam's original post, and it was
Corentin who snipped the version details.

You're the one who is at fault here: deckman included all details, Corentin
did snipping when replying (good usenet practice). You were in error in
accusing deckman of omitting details. All you had to do was go up to the
original post instead of replying to Corentin's reply. Or at least not get
shirty with deckman when he put you right.

What I would recommend is grouping messages on newsgroups and mailing lists
by Subject, or some Arrangement that's based on Subject. (I use a custom
arrangement that groups by Subject, sorts groups by Sent and sorts within
groups by Sent.) So the original is just above the later replies (like
Corentin's). I usually View Unread Only, but even if the older messages are
hidden from view , cmd-shift-O brings them back. No searching necessary.
It's just there.

I'm describing Entourage 2004's sorting in Newsgroups. (You're using
Entourage too.) Some other news readers do it even better. One of the best
reasons for using a newsreader and not a browser (Google) for regular news
reading, of course.

--
Paul Berkowitz
MVP MacOffice
Entourage FAQ Page: <http://www.entourage.mvps.org/faq/index.html>
AppleScripts for Entourage: <http://macscripter.net/scriptbuilders/>

Please "Reply To Newsgroup" to reply to this message. Emails will be
ignored.

PLEASE always state which version of Microsoft Office you are using -
**2004**, X or 2001. It's often impossible to answer your questions
otherwise.


> From: "Boettcher, Scott" <scott.boettcher@umusic.com>
> Newsgroups: microsoft.public.mac.office.entourage
> Date: Fri, 21 Oct 2005 12:30:07 -0700
> Conversation: Entourage 2004 stalls synching with Exchange 2003 - spinning
> ball
> Subject: Re: Entourage 2004 stalls synching with Exchange 2003 - spinning ball
>
> If you don't quote the OP, we don't see it - and I'm not going to search
> through all your posts to find it.
>
> SB
>
>
> On 10/21/05 11:36 AM, in article
> 1129919787.106587.304390@z14g2000cwz.googlegroups.com, "deckman"
> <deckman@gmail.com> wrote:
>
>> Please see my original post for all the information.
>>
>> I have already put the Microsoft User Data folder in the Privacy area
>> in Spotlight so that it's not indexed.
>>
>> All of my OS information is in the original post.
>>
>> Entourage 2004 11.2.1
>> OS X 10.4.2
>> Connecting to an Exchange 2003 Server located on a Small Business
>> Server 2003 box.
>>
>> Dave
>>
>


Re: Entourage 2004 stalls synching with Exchange 2003 - spinning ball by deckman

deckman
Fri Oct 21 15:35:41 CDT 2005

> If you fullly rebuild
>the database (press alt as you launch Entourage), Entourage will trash
>the Excahgne cache and redownload everything clean from the server.

Thanks Corentin. I tried this yesterday, deleted my existing database
and started with a fresh database and synched from Exchange to my new
empty database but still experiencing the same problem.

Is it possible that a corrupt message or two on the Exchange server
could be causing the problem? Maybe Entourage is having a problem
with a couple of messages in my Sent or Deleted Items folder...

I'll try archiving and emptying those two folders and see if that
solves the issue.

Thanks for all your suggestions so far.


Re: Entourage 2004 stalls synching with Exchange 2003 - spinning by Boettcher,

Boettcher,
Fri Oct 21 16:35:33 CDT 2005

Point taken, Paul - but you calling me out for being "shirty" is ironic.

The main point here is that I wish people would setup to quote posts and not
just put their replies in posts.

SB


On 10/21/05 1:18 PM, in article BF7E9B1D.B61E6%berkowit@spoof_silcom.com,
"Paul Berkowitz" <berkowit@spoof_silcom.com> wrote:

> That's not fair, Scott. deckman DID include everything in his one and only
> post in this thread (to date at the time you replied). But you chose to
> reply to Corentin's reply instead of to decknam's original post, and it was
> Corentin who snipped the version details.
>
> You're the one who is at fault here: deckman included all details, Corentin
> did snipping when replying (good usenet practice). You were in error in
> accusing deckman of omitting details. All you had to do was go up to the
> original post instead of replying to Corentin's reply. Or at least not get
> shirty with deckman when he put you right.
>
> What I would recommend is grouping messages on newsgroups and mailing lists
> by Subject, or some Arrangement that's based on Subject. (I use a custom
> arrangement that groups by Subject, sorts groups by Sent and sorts within
> groups by Sent.) So the original is just above the later replies (like
> Corentin's). I usually View Unread Only, but even if the older messages are
> hidden from view , cmd-shift-O brings them back. No searching necessary.
> It's just there.
>
> I'm describing Entourage 2004's sorting in Newsgroups. (You're using
> Entourage too.) Some other news readers do it even better. One of the best
> reasons for using a newsreader and not a browser (Google) for regular news
> reading, of course.


Re: Entourage 2004 stalls synching with Exchange 2003 - spinning ball by deckman

deckman
Fri Oct 21 19:05:20 CDT 2005


Boettcher, Scott wrote:
>
> The main point here is that I wish people would setup to quote posts and not
> just put their replies in posts.
>
> SB
>

Sorry, but i'm accessing the system through Google Groups since my
Entourage is acting so poorly...
Google groups does not do this by default.


Re: Entourage 2004 stalls synching with Exchange 2003 - spinning by Boettcher,

Boettcher,
Fri Oct 21 19:23:04 CDT 2005

OK, sorry "deckman"
I'm getting' old, and a bit cranky :)
For me, it's like getting an email reply without the original email to put
things in perspective.

All good - sorry to have been "shirty"

SB


On 10/21/05 5:05 PM, in article
1129939520.140173.139280@g44g2000cwa.googlegroups.com, "deckman"
<deckman@gmail.com> wrote:

>
> Boettcher, Scott wrote:
>>
>> The main point here is that I wish people would setup to quote posts and not
>> just put their replies in posts.
>>
>> SB
>>
>
> Sorry, but i'm accessing the system through Google Groups since my
> Entourage is acting so poorly...
> Google groups does not do this by default.
>


Re: Entourage 2004 stalls synching with Exchange 2003 - spinning ball by (=?ISO-8859-1?Q?Corentin_Cras-M=E9neur?=)

(=?ISO-8859-1?Q?Corentin_Cras-M=E9neur?=)
Sat Oct 22 14:46:19 CDT 2005

deckman <deckman@gmail.com> wrote:

> Is it possible that a corrupt message or two on the Exchange server
> could be causing the problem? Maybe Entourage is having a problem
> with a couple of messages in my