Barry
Mon Jan 08 04:33:08 CST 2007
You quite likely did originally install from the same disks, but Office is
now up to v11.3.2, whereas the installation disks could have a version as
early as 11.0.0 on them (actual version depends when and where you bought
the disks)
Updates are issued from time to time for download and installation to a
pre-existing system. One of these updates (11.2, IIRC) changed the format of
the database, which is why a pre 11.2 application cannot access a database
modified by 11.2+
To check you actual version, don't rely on the version of the applications
themselves, not every application is changed by every update -sometimes it
is only support files that get changed. Instead, check this file:
/Applications/Microsoft Office 2004/Office/Microsoft Component Plugin
That gets the proper version each update (or, it has done so far!)
--
Barry Wainwright
Microsoft MVP (see
http://mvp.support.microsoft.com for details)
The Entourage User's WebLog has moved!
For hints, tips and troubleshooting go to <
http://www.barryw.net/weblog/>
> From: Mike <mikeeeeeeey12323233@yahoo.com>
> Newsgroups: microsoft.public.mac.office.entourage
> Date: Mon, 08 Jan 2007 00:39:47 -0800
> Subject: Re: Entourage 2004 can not open the identity?
>
> I thought it was the same install disc -- I will take a look at the
> exact version on both computers later. Thanks!
>
> Barry Wainwright [MVP] wrote:
>> On 8/1/07 06:14, in article uaWiVxuMHHA.140@TK2MSFTNGP04.phx.gbl, "Mike"
>> <mikeeeeeeey12323233@yahoo.com> wrote:
>>
>>> I backed up my database from my old mac and installed Entourage 2004 on
>>> my new tower and the database opened right up. I installed Entourage
>>> 2004 on my other work computer, though it will not open the database. It
>>> say that the identity can not be opened with this version of Entourage,
>>> or something like that. Both macs are running 2004. What is wrong?
>>
>> You need to apply all the updates that have been released to your newly
>> installed copy of Office.
>>
>> Select 'Check for Updates" from the Help menu.
>>