Entourage licensing problem?

My wife and I have used Entourage simultaneously for years on our two
MACs, while we were both on dial-up connections. We finally switched to
Comcast cable, and suddenly, Microsoft won't let us both open Entourage
at the same time. The 2nd person gets the message: "This installation
of Microsoft Entourage X exceeds the number of installations permitted
by the licensing agreement." Comcast had no clue and had never heard of
such a thing. Anybody ever hear of such a wierd thing?

Barry
Mon Jun 12 01:35:33 CDT 2006

On 12/6/06 02:57, in article
1150077425.936895.153000@m38g2000cwc.googlegroups.com, "eliezering"
<eliezering@comcast.net> wrote:

> My wife and I have used Entourage simultaneously for years on our two
> MACs, while we were both on dial-up connections. We finally switched to
> Comcast cable, and suddenly, Microsoft won't let us both open Entourage
> at the same time. The 2nd person gets the message: "This installation
> of Microsoft Entourage X exceeds the number of installations permitted
> by the licensing agreement." Comcast had no clue and had never heard of
> such a thing. Anybody ever hear of such a wierd thing?
>

All the office apps do a check on the network to detect other installations
using the same license key. While you can install office on more than one
computer (with certain restrictions) under the EULA, you cannot run the some
copy in more than one place at the same time.

If you buy the student teacher edition of Office (for a considerable
discount from 'standard' office), you get three different license keys, so
can run office simultaneously on three different computers.

--
Barry Wainwright
Microsoft MVP (see http://mvp.support.microsoft.com for details)
Check out the Entourage User's WebLog for hints, tips and troubleshooting
<http://homepage.mac.com/barryw/weblog/weblog.html>

eliezering
Mon Jun 12 09:09:39 CDT 2006

How come we can still run the same copy simultaneously when at least
one of us is on dial-up?

Thanks Barry!


Barry Wainwright [MVP] wrote:
> On 12/6/06 02:57, in article
> 1150077425.936895.153000@m38g2000cwc.googlegroups.com, "eliezering"
> <eliezering@comcast.net> wrote:
>
> > My wife and I have used Entourage simultaneously for years on our two
> > MACs, while we were both on dial-up connections. We finally switched to
> > Comcast cable, and suddenly, Microsoft won't let us both open Entourage
> > at the same time. The 2nd person gets the message: "This installation
> > of Microsoft Entourage X exceeds the number of installations permitted
> > by the licensing agreement." Comcast had no clue and had never heard of
> > such a thing. Anybody ever hear of such a wierd thing?
> >
>
> All the office apps do a check on the network to detect other installations
> using the same license key. While you can install office on more than one
> computer (with certain restrictions) under the EULA, you cannot run the some
> copy in more than one place at the same time.
>
> If you buy the student teacher edition of Office (for a considerable
> discount from 'standard' office), you get three different license keys, so
> can run office simultaneously on three different computers.
>
> --
> Barry Wainwright
> Microsoft MVP (see http://mvp.support.microsoft.com for details)
> Check out the Entourage User's WebLog for hints, tips and troubleshooting
> <http://homepage.mac.com/barryw/weblog/weblog.html>

mmmmark
Mon Jun 12 09:56:50 CDT 2006


"eliezering" <eliezering@comcast.net> wrote in message
news:1150121378.982344.175250@j55g2000cwa.googlegroups.com...
> How come we can still run the same copy simultaneously when at least
> one of us is on dial-up?
>

Are your computers networked together when you use dialup? My bet is that
when you went cable, you connected the computers to a hub, router or
directly to a modem that contains a hub or router. These two computers,
then being on the same subnet of a network are visible to each other. When
the little "honesty checker" starts looking around, it sees that you already
have the software with the same registration/serial number installed.

Is that possible? I know it stinks, but that is what the user license
allows. I have the student/education version that allows three copies and
it does the same checks over a network and "puts on the brakes" if it
detects anything other than 3 distinct, unique IDs.

Hope this helps,
-Mark

eliezering
Tue Jun 13 08:01:55 CDT 2006

Turns out that turning firewall on in both computers (System
Preferences/Sharing)
solved the problem.


mmmmark wrote:
> "eliezering" <eliezering@comcast.net> wrote in message
> news:1150121378.982344.175250@j55g2000cwa.googlegroups.com...
> > How come we can still run the same copy simultaneously when at least
> > one of us is on dial-up?
> >
>
> Are your computers networked together when you use dialup? My bet is that
> when you went cable, you connected the computers to a hub, router or
> directly to a modem that contains a hub or router. These two computers,
> then being on the same subnet of a network are visible to each other. When
> the little "honesty checker" starts looking around, it sees that you already
> have the software with the same registration/serial number installed.
>
> Is that possible? I know it stinks, but that is what the user license
> allows. I have the student/education version that allows three copies and
> it does the same checks over a network and "puts on the brakes" if it
> detects anything other than 3 distinct, unique IDs.
>
> Hope this helps,
> -Mark

eliezering
Tue Jun 13 08:02:06 CDT 2006

Turns out that turning firewall on in both computers (System
Preferences/Sharing)
solved the problem.


mmmmark wrote:
> "eliezering" <eliezering@comcast.net> wrote in message
> news:1150121378.982344.175250@j55g2000cwa.googlegroups.com...
> > How come we can still run the same copy simultaneously when at least
> > one of us is on dial-up?
> >
>
> Are your computers networked together when you use dialup? My bet is that
> when you went cable, you connected the computers to a hub, router or
> directly to a modem that contains a hub or router. These two computers,
> then being on the same subnet of a network are visible to each other. When
> the little "honesty checker" starts looking around, it sees that you already
> have the software with the same registration/serial number installed.
>
> Is that possible? I know it stinks, but that is what the user license
> allows. I have the student/education version that allows three copies and
> it does the same checks over a network and "puts on the brakes" if it
> detects anything other than 3 distinct, unique IDs.
>
> Hope this helps,
> -Mark

mmmmark
Tue Jun 13 08:17:11 CDT 2006

Glad that solved your problem. I forget the port number, but it must block
the port that Office listens on. Very interesting.


"eliezering" <eliezering@comcast.net> wrote in message
news:1150203715.287314.219810@y43g2000cwc.googlegroups.com...
> Turns out that turning firewall on in both computers (System
> Preferences/Sharing)
> solved the problem.
>
>
> mmmmark wrote:
>> "eliezering" <eliezering@comcast.net> wrote in message
>> news:1150121378.982344.175250@j55g2000cwa.googlegroups.com...
>> > How come we can still run the same copy simultaneously when at least
>> > one of us is on dial-up?
>> >
>>
>> Are your computers networked together when you use dialup? My bet is
>> that
>> when you went cable, you connected the computers to a hub, router or
>> directly to a modem that contains a hub or router. These two computers,
>> then being on the same subnet of a network are visible to each other.
>> When
>> the little "honesty checker" starts looking around, it sees that you
>> already
>> have the software with the same registration/serial number installed.
>>
>> Is that possible? I know it stinks, but that is what the user license
>> allows. I have the student/education version that allows three copies
>> and
>> it does the same checks over a network and "puts on the brakes" if it
>> detects anything other than 3 distinct, unique IDs.
>>
>> Hope this helps,
>> -Mark
>

Barry
Tue Jun 13 09:11:33 CDT 2006

Solves the notification problem, maybe. Not the licensing problem....

--
Barry Wainwright
Microsoft MVP (see http://mvp.support.microsoft.com for details)
Check out the Entourage User's WebLog for hints, tips and troubleshooting
<http://homepage.mac.com/barryw/weblog/weblog.html>


> From: eliezering <eliezering@comcast.net>
> Organization: http://groups.google.com
> Newsgroups: microsoft.public.mac.office.entourage
> Date: 13 Jun 2006 06:01:55 -0700
> Subject: Easy Fix for Entourage licensing problem?
>
> Turns out that turning firewall on in both computers (System
> Preferences/Sharing)
> solved the problem.
>
>
> mmmmark wrote:
>> "eliezering" <eliezering@comcast.net> wrote in message
>> news:1150121378.982344.175250@j55g2000cwa.googlegroups.com...
>>> How come we can still run the same copy simultaneously when at least
>>> one of us is on dial-up?
>>>
>>
>> Are your computers networked together when you use dialup? My bet is that
>> when you went cable, you connected the computers to a hub, router or
>> directly to a modem that contains a hub or router. These two computers,
>> then being on the same subnet of a network are visible to each other. When
>> the little "honesty checker" starts looking around, it sees that you already
>> have the software with the same registration/serial number installed.
>>
>> Is that possible? I know it stinks, but that is what the user license
>> allows. I have the student/education version that allows three copies and
>> it does the same checks over a network and "puts on the brakes" if it
>> detects anything other than 3 distinct, unique IDs.
>>
>> Hope this helps,
>> -Mark
>

mmmmark
Tue Jun 13 14:38:19 CDT 2006

Very true.

"Barry Wainwright [MVP]" <barry@mvps.org.INVALID> wrote in message
news:C0B48626.C135C%barry@mvps.org.INVALID...
> Solves the notification problem, maybe. Not the licensing problem....
>
> --
> Barry Wainwright
> Microsoft MVP (see http://mvp.support.microsoft.com for details)
> Check out the Entourage User's WebLog for hints, tips and troubleshooting
> <http://homepage.mac.com/barryw/weblog/weblog.html>
>
>
>> From: eliezering <eliezering@comcast.net>
>> Organization: http://groups.google.com
>> Newsgroups: microsoft.public.mac.office.entourage
>> Date: 13 Jun 2006 06:01:55 -0700
>> Subject: Easy Fix for Entourage licensing problem?
>>
>> Turns out that turning firewall on in both computers (System
>> Preferences/Sharing)
>> solved the problem.
>>
>>
>> mmmmark wrote:
>>> "eliezering" <eliezering@comcast.net> wrote in message
>>> news:1150121378.982344.175250@j55g2000cwa.googlegroups.com...
>>>> How come we can still run the same copy simultaneously when at least
>>>> one of us is on dial-up?
>>>>
>>>
>>> Are your computers networked together when you use dialup? My bet is
>>> that
>>> when you went cable, you connected the computers to a hub, router or
>>> directly to a modem that contains a hub or router. These two computers,
>>> then being on the same subnet of a network are visible to each other.
>>> When
>>> the little "honesty checker" starts looking around, it sees that you
>>> already
>>> have the software with the same registration/serial number installed.
>>>
>>> Is that possible? I know it stinks, but that is what the user license
>>> allows. I have the student/education version that allows three copies
>>> and
>>> it does the same checks over a network and "puts on the brakes" if it
>>> detects anything other than 3 distinct, unique IDs.
>>>
>>> Hope this helps,
>>> -Mark
>>
>