I'm running Tiger 10.4 with Entourage 11.2.0 (the latest version).
Recently Entourage has started to put some emails that are coming to me
from people in my address book, into the junk email folder.
I have the junk mail filter set to highest strength but Entourage
should not be putting contacts contained in my address book into the
junk folder.
Is anyone experiencing this problem or know of a solution?
I would have thought that clicking the Not Junk button in the junk
folder would allow the program to learn from it's mistakes but it does
not seem to.
Thanks for the help!
Cosi

Re: Entourage junk mail filter adding known contacts from address book into junk e-mail folder by AndyO

AndyO
Sat Oct 22 08:03:47 CDT 2005

I have definitely experience this and I can't point to a pattern.
Entourage has even junkified messages that I have sent to myself from
alternate addresses that are listed in my own contact card!

Andy


Re: Entourage junk mail filter adding known contacts from address by Paul

Paul
Sun Oct 23 16:08:20 CDT 2005

On 10/22/05 6:03 AM, in article
1129986227.374785.300320@f14g2000cwb.googlegroups.com, "AndyO"
<aorons@ix.netcom.com> wrote:

> I have definitely experience this and I can't point to a pattern.
> Entourage has even junkified messages that I have sent to myself from
> alternate addresses that are listed in my own contact card!


The second is definitely not a bug - it's by design. One of the most common
forms of spam is where spammers fake your own email address as sender. So
Entourage will definitely mark as junk messages coming from yourself that
otherwise are spam-like (most often a trashy or vague subject line). You
could add those email address domains to your Safe Domains in Tools/Junk
Email Protection, or to a "Not Junk" rule with just your addresses.

There should be no other contacts in your Address Book put into Junk, unless
you have a rule with criteria they meet which assigns Junk status or
category or moves the message.

--
Paul Berkowitz
MVP MacOffice
Entourage FAQ Page: <http://www.entourage.mvps.org/faq/index.html>
AppleScripts for Entourage: <http://macscripter.net/scriptbuilders/>

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