Entourage fails to load

Entourage fails to fully start up. Unexpectedly quits.

I tossed the Entourage prefs and fixed disk permissions. Is there another
way to compel it to work or is this a case of reloading the application?

Thanks in advance.

Steve

Chris
Fri Dec 31 03:35:57 CST 2004

On 31/12/04 7:16 am, in article BDFA4AD8.14D76%steve@xebrawerx.com, "Steve
Basile" <steve@xebrawerx.com> wrote:

> Entourage fails to fully start up. Unexpectedly quits.
>
> I tossed the Entourage prefs and fixed disk permissions. Is there another

Repairing permissions won't help, as MS don't install receipts for Entourage
or any other part of Office.

> way to compel it to work or is this a case of reloading the application?

Your identity is probably damaged somehow. Try doing a repair of the
database (hold Option on startup). If that doesn't work, rename the identity
directory (~/Documents/Microsoft User Data/Office 2004 Identities/Main
Identity) and now Entourage should restart. You'll have to migrate all the
stuff from your broken identity into your new one :-(

Cheers,

Chris

Steve
Fri Dec 31 10:13:18 CST 2004

Thanks Chris.

I did the identity rebuild earlier without success. As for 'migrating' the
data how is that done?

Steve



in article BDFACDFD.7A879%chrisridd@mac.com, Chris Ridd at chrisridd@mac.com
wrote on 12/31/04 2:35 AM:

> On 31/12/04 7:16 am, in article BDFA4AD8.14D76%steve@xebrawerx.com, "Steve
> Basile" <steve@xebrawerx.com> wrote:
>
>> Entourage fails to fully start up. Unexpectedly quits.
>>
>> I tossed the Entourage prefs and fixed disk permissions. Is there another
>
> Repairing permissions won't help, as MS don't install receipts for Entourage
> or any other part of Office.
>
>> way to compel it to work or is this a case of reloading the application?
>
> Your identity is probably damaged somehow. Try doing a repair of the
> database (hold Option on startup). If that doesn't work, rename the identity
> directory (~/Documents/Microsoft User Data/Office 2004 Identities/Main
> Identity) and now Entourage should restart. You'll have to migrate all the
> stuff from your broken identity into your new one :-(
>
> Cheers,
>
> Chris
>

Chris
Mon Jan 03 13:12:53 CST 2005

On 31/12/04 4:13 pm, in article BDFAC8AE.14EC7%steve@xebrawerx.com, "Steve
Basile" <steve@xebrawerx.com> wrote:

> Thanks Chris.
>
> I did the identity rebuild earlier without success. As for 'migrating' the
> data how is that done?

There are some slightly hairy looking instructions at:

<http://www.entourage.mvps.org/database/corrupt.html>

Cheers,

Chris