Entourage error#-18493

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 - 1
 - Random Inbox Switching I've been using Entourage 2004 with no incidents for months. Today, mid-day, my messages starting showing up in the "Inbox" under "Folders on My Computer" from my Exchange account. They have always gone to my Exchange account inbox before, I've never had messages go to the other. I haven't changed anything, downloaded anything, have no idea why the messages are all of a sudden being rerouted. Also, a copy of these messages is being sent to Deleted Items. Is this happening to anyone else? Any idea why this would happen? Tag: Entourage error#-18493 Tag: 52575
 - 2
 - AppleScript to run all rules Does anyone have or know of an applescript that will run all my rules? Thanks Tag: Entourage error#-18493 Tag: 52574
 - 3
 - Email from Windows PC prior to Entourage I have recently transitioned from a loaner laptop using Outlook on a Windows PC to a G5 with Office 2004 and of course, Entourage. After the Account was set up in Entourage via our network Exchange Server, I have been able to use the email program as expected except I can not see any previous emails that were sent or left in my in box or other folders while using the laptop PC. Can anyone shed some light on how to work through this issue. Thanks in advance for your assistance! Rich Tag: Entourage error#-18493 Tag: 52573
 - 4
 - "chunk" error message? I successfully sync'd Entourage with my new Tungsten T5 for about a week then started getting the following problem Monday: 1. I installed Missing Sync in order to sync Avantgo and a few apps downloaded into T5. When sysni'ing the T5 everything went fine except the Entourage calendar did NOTHING. Looked at the sync log and "datebook did nothing" was all it said AND started getting the following error message that forced an immediate reset or T5 locked up and had to do a hard reset.: PIMsFataMgr.c,Line:135,checkRecordChunk means chunk is null... I have been in email correspondance with palmOne and they went thru the usual check your conduit settings response. I did look and noted that the Entourage conduit is missing. 2. I have downloaded the Handheld Sync Installer file from the MS Entourage website. When I try to install the app I get this error msg: The installation failed because Microsoft Component Plugin was not found. So I am looking for help with the Handheld Sync installer hoping that if I get the Entourage conduit reinstalled everything will be back to normal AND can anyone address the "chunk" error message. I am really concerned this is a hardware problem in disguise. Thanks in advance Mark Tag: Entourage error#-18493 Tag: 52572
 - 5
 - Is it posible in Entourage 10.0? How can I put an HTML background in my e-mail messages when I send them from Entourage 10.0?..... For example in PC Outlook is easy do that. Thanks Tag: Entourage error#-18493 Tag: 52570
 - 6
 - Entourage outbox problem / rebuild not work! I was sending email but the mail jammed to outbox. When i try to open outbox i got message "entourage data error" and outbox shows gray and empty. I cant receive mails or send them now and this OPTION + star entourage dont do anything (i dont get any rebuild database windows) i dont know why that rebuild database window wont come. System is Mac OSX 10.xx (Finnish) (nevest) and alla entourage updates all loaded. . Help me pls... Tag: Entourage error#-18493 Tag: 52569
 - 7
 - 12hr clock in Calendar I'm trying to set the Calendar in Entourage 2004 to display time in 24hr rather than 12hr clock. I have OS X set to display in 24hr mode, but it seems that the default in Calendar is 12hr, and I can't find a way to change it to 24. I'd be most grateful for any advice anyone can give me.Thanks! Tag: Entourage error#-18493 Tag: 52568
 - 8
 - Exchange calendar & contact entries appear as emails in I have Entourage X synching folders with my SBS2003 Premium machine. I can get emails and send them just fine. However, all of the Calendar entries look like email messages. They won't appear in the calendar when I click the calendar icon. The same thing goes with the Contacts folder. The entries are all there, but they look like emails, and aren't transferred into the contact manager. I'm thinking that I need to tweak the settings on the free/busy server for SBS. Is there a primer on how to do this? Any other suggestions? Tag: Entourage error#-18493 Tag: 52567
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 - entourage won?t open I get an error message saying: the OE rules file appears corrupt. Rules cannot be used. What should I do -- Posted using the http://www.macforumz.com interface, at author's request Articles individually checked for conformance to usenet standards Topic URL: http://www.macforumz.com/Entourage-won-open-ftopict147945.html Visit Topic URL to contact author (reg. req'd). Report abuse: http://www.macforumz.com/eform.php?p=581954 Tag: Entourage error#-18493 Tag: 52566
 - 10
 - Entourage constantly delays me while it updates various folders I'm constantly getting the spinning rainbow cursor while I'm trying to get work done while Entourage updates some folder. The updating never seems to stop. It's so bad I have to work offline to get anything done. I've checked in Preferences for updating options, but can't find anything that helps. Help! Tag: Entourage error#-18493 Tag: 52563
 - 11
 - Entourage X Crash on Save As or Save Attachment Sometime in the last month or so, my installation of Entourage X has gotten itself into a state where it crashes without fail upon attempting to save a message (using File > Save As...) or save an attachment (using the Save button next to the attachment list in either the message window or preview pane). Entourage does *not* crash upon opening attachments using the Open button next to the attachment list. My installation is currently set up to retrieve mail from two different accounts, one POP and one IMAP, but my account setup was stable for many months before this started happening. I have updated Entourage to version 10.1.6, and am running MacOS 10.3.8. I tried rebuilding the Entourage database (using both the basic and advanced options), but that had no apparent effect. Any ideas or suggestions would be most welcome! Tag: Entourage error#-18493 Tag: 52562
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 - Entourage 2004 Hotsync problem I installed the Entourage 2004 conduit, but when I hotsync it doesn't work. Then when I go to conduit settings and double-click on it, nothing happens. I've uninstalled and re-installed everything, and I'm stumped and frustrated. Anybody have any ideas. Thanks Janice Tag: Entourage error#-18493 Tag: 52560
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 - Entourage, IMAP and a MDAEMON mail server on a W2003 Server, > This message is in MIME format. Since your mail reader does not understand this format, some or all of this message may not be legible. --B_3196870158_5990830 Content-type: text/plain; charset="US-ASCII" Content-transfer-encoding: 7bit Hi All New Mac user here. Does anyone know how to do the following things, or know where I can get info??:: 1. IMAP. Folders in Entourage sync every time I am away from the office, which takes ages. On a Windows Outlook client you can replicate the whole folder structure onto the local machine so that only new mails are picked up when out of the office. Can this be done on the Mac, in Entourage?? 2. My company uses IMAP and Mdaemon Mail server on W2003 Server. This has the facility to run shared contacts and shared calendars. These do not show up on my Mac. Does anyone know if there is a way to reveal these in Entourage instead of having to rely on a separate contacts and personal calendar? OR, heaven forbid I should ask this!, is there another Mac email client that can handle all this?? 3. On a Windows client you can operate Terminal Services (mstsc.exe) and operate a TS session from overseas/out of office to handle or run many programs remotely. Is there a Mac compliant program which will handle this operation on a W2003 server?? Thanks for any help in advance. Cheers Steve B --B_3196870158_5990830 Content-type: text/html; charset="US-ASCII" Content-transfer-encoding: quoted-printable <HTML> <HEAD> <TITLE>Entourage, IMAP and a MDAEMON mail server on a W2003 Server, Termina= l Services</TITLE> </HEAD> <BODY> Hi All= New Mac user here. Does anyone know how to do the following things, or know where I can get in= fo??:: 1. IMAP. Folders in Entourage sync every time I am away from the office, wh= ich takes ages.  On a Windows Outlook client you can replicate the whol= e folder structure onto the local machine so that only new mails are picked = up when out of the office.  Can this be done on the Mac, in Entourage??= 2. My company uses IMAP and Mdaemon Mail server on W2003 Server.  This= has the facility to run shared contacts and shared calendars.  These d= o not show up on my Mac.  Does anyone know if there is a way to reveal = these in Entourage instead of having to rely on a separate contacts and pers= onal calendar?  OR, heaven forbid I should ask this!, is there another = Mac email client that can handle all this?? 3. On a Windows client you can operate Terminal Services (mstsc.exe) and op= erate a TS session from overseas/out of office to handle or run many program= s remotely.  Is there a Mac compliant program which will handle this op= eration on a W2003 server?? Thanks for any help in advance. Cheers Steve B </BODY> </HTML> --B_3196870158_5990830-- Tag: Entourage error#-18493 Tag: 52558
 - 14
 - 3rd party app to access Exchange Calendar? ARRRRGGGGHHH! I am trying my best to completely migrate away from my Windows box and use my PB to do all of my work but I need to view the calendars of my coworkers. I am using Entourage for e-mail but have to have a Windows box at my desk to look at the shared calendars in Office 2003. Does anyone know of any 3rd party apps for OS X that would allow shared calendars from Exchange to be viewed? Why did MS drop this feature? Why not make a version that is the same as Office 2003 but for the Mac with all the same features? Just doesn't make sense. Any help would be greatly appreciated. Tag: Entourage error#-18493 Tag: 52557
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 - Hotmail Error (-50) Sometimes when I attempt to receive the contents of a Hotmail folder, I'll get the following message: An unknown error (-50) occurred. It appears that it gets hung up on a particular message. I usually have to go online and delete messages one at a time and then it will eventually work. This gets tedious very quickly. Has anyone else gotten this and know how to get around it? I've tried: --Removing the Hotmail account and re-adding it --Clearing the Cache Tag: Entourage error#-18493 Tag: 52556
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 - Entourage keeps asking to sign into network share Hi I have just installed OSX 10.3.9 on a machine that was running OS9. At the same time I have upgraded to office 2004 and imported my mail from outlook express 5 to entourage 2004. It has imported everything fine but if I try to go to preferences it comes up with a logon window asking me to logon to my own machine. It is the same window you get to logon to a server so it looks like entourage wants to connect to my machine eve though it is running on that machine. You get this when you click on most menus in entourage? Tag: Entourage error#-18493 Tag: 52555
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 - Entourage 2004 and Hotmail, Exchange Hi, I am using Entourage 2004 to access Hotmail. If I keep the application open, after sometime, it gets email only from the Inbox folder and not from all the folders. Regarding exchange server, once my machine can talk to the exchange server through VPN, entourage does not start syncing the folders immediately not when I click send and receive. It starts "on its own" convenience. The only way is to restart the application. Is there any fix for this. I updated the application to the latest and the Update doesnot show any available updates Thanks Kiran Tag: Entourage error#-18493 Tag: 52553
 - 18
 - Test driver user on outgoing emails I recently purchased Office:Mac 2004 standard addition which includes Entourage. On my outgoing emails, before my name it is showing Office Test Drive User. Now, before installing the software, I removed all test drive applications. How do I rid myself of "Office Test Drive User" from appearing on my outgoing emails. Thanks a bunch for the help. Tag: Entourage error#-18493 Tag: 52549
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 - Entourage stuck large messages fill up Exchange logs Hi, trying to work around a recurring problem. Mixed PC/Mac client environ, Exchange 2003. I have a max outgoing message size of 10MB set in Exchange. When an Entourage 2004 user tries to send a message that is too large, it remains in their outbox and keeps retrying to send. Exchange logs the message each time it retries, without accepting it of course. This fills up the Exchange logs -- in an extreme case (someone stupidly tries to send a 200MB image file) it can fill up the Exchange logs and take down the server in minutes. It's happened three times so far to oblivious users. I assume others have encountered this? Ideas? Any way to have Exchange not log these, or perhaps a client-side workaround? Thanks. gt Tag: Entourage error#-18493 Tag: 52546
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 - "the parameter is incorrect" error message Hi, I'm using Entourage 2004 Mac and have updated to latest service pack. Have setup imap mail on the exchange server and it seems to be working well except for the parameter is incorrect message coming up even though it seems to be downloading the mail. Anyone worked out a fix for this problem ? Checking the user groups and it seems to be a common problem Cheers Geoff (On behalf of Sally Walsh) Tag: Entourage error#-18493 Tag: 52544
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 - Straightening quotes For some reason, Edit>Auto Text Cleanup>Straighten Quotation Marks does nothing. The other functions (Remove/Increase Quoting, etc.) all work, but not Straighten Quotation Marks. Any guesses? Entourage 2004, OS 10.3.8 (and now 10.3.9) -- to respond (OT only), change "spamless.invalid" to "optonline.net" <http://www.thecoffeefaq.com/> Tag: Entourage error#-18493 Tag: 52542
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 - Mac Entourage address book/Exchange server contacts list sync problem Work : PC running Windows Professional 2000 (?), Outlook client, with LAN connection to an Exchange email server network (sorry to butcher that). Macs: 1 desktop, two laptops, all at MacOS 10.3.8, Entourage v.X 10.1.4, connecting to work network through Cisco VPN client 4.0.2 (C). Problem: My lack of understanding how the syncing works has gotten me into a bit of trouble. I have lost the contacts list on the Exchange server, it seems. Description: When I would make changes to my contacts entries (mostly at work, but sometimes in the Entourage address book on the Macs), sometimes I would end up with duplicate entries, or one entry with old info and one with updated info. I never discerned a pattern as to how this would happen. My stunt occurred when I decided to try to clean up the contacts list. Thinking that the contacts list on the server was the primary database and the others were syncing to it, I edited the list live on the server using the work PC. Next, using one of the Macs offline (I think, this could be wrong...perhaps I was live on the network unknowingly), I deleted the contacts in Entourage. Then I brought the Mac online and connected to the Exchange server, figuring that the Mac would sync to the server and fill up its empty contact list with the edited list. That proved to be wrong. What I managed to end up with was an empty contacts list on the server. The good news is that the address book is still intact on two of the Macs. I need guidance from someone that knows what's really going on with this stuff, so I don't screw up and lose that data trying to fix my dilemma. Questions: How do I get the address book data from one of the Macs into the contact list on the Exchange server? (I see in Entourage where I can export Contacts into a "Contacts Export.txt" file. I'm at home now so I don't have the PC in front of me to look; does Outlook have an "Import Contacts" command that will allow me to bring this Contacts Export file in? Will the fields align properly? It appears that the Export.txt file is tab delimited.) I will be ever so grateful for your assistance. Thanks, dan boy what was i thinking when i thought i'd experiment with my contacts list oh that's it i wasn't thinking becker Tag: Entourage error#-18493 Tag: 52541
 - 23
 - Major problem - no launch and no rebuild possible Hi there, helpers. My Entourage 2004 failed me completely. First I got error 16008 repeatedly, then I found out, that I cannot rebuild or compact the database. The process quit saying an i/o error had occurred. Then I tried to reinstall Office 2004, but then Entourage would not start at all any more, not even with a different (root) user. I am at a loss. It could be a hard disk problem, but I don't want to reformat my drive because I cannot copy the database (1.3 GB, years of mail) to a backup drive. The copying process aborts with the message: some sections could not be read. But my first problem is that I need to get Entourage launched. Can anyone help? Thanks in advance Nitram Tag: Entourage error#-18493 Tag: 52534
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 - Reducing Entourage Size I am having an error using Missing Sync to sync my Palm Tungsten T5 with my Mac's Entourage relating to the memory size. Is there a way to delete (after backing up!) calendar events that are older than 2 years? I have alot of calendar entries going back 4 years and don't need the info in the active database. Thanks in advance Mark Tag: Entourage error#-18493 Tag: 52533
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 - exchange server (not connected) i am having a hard time connecting Entourage2004 to Exchange Server 2003. the account will not set up automatically, and then i try manually to set it up but it just shows "name of account (not connected)" in the mailboxes window. my boss is the PC expert and she swears that everything is setup correctly, but i don't have a way to double-check. i know outlook web access is working, because i can connect to it. i just installed a boatload of security updates for the server. it does not have any service packs installed yet, because my boss is wary of installing SP1 since it is so new i've never had any trouble setting up entourage 2004 with exchange before, so i don't know any tricks. any ideas? thanks bbbb Tag: Entourage error#-18493 Tag: 52531
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 - exchange server (not connected) i am having a hard time connecting Entourage2004 to Exchange Server 2003. the account will not set up automatically, and then i try manually to set it up but it just shows "name of account (not connected)" in the mailboxes window. my boss is the PC expert and she swears that everything is setup correctly, but i don't have a way to double-check. i know outlook web access is working, because i can connect to it i've never had any trouble setting up entourage 2004 with exchange before, so i don't know any tricks. any ideas? thanks bbbb Tag: Entourage error#-18493 Tag: 52527
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 - Sending Incomplete messages Hi I am an argentine user of entourage version 11.1.0 with mac os 10.3.5. I have a problem sending emails. I write a message in text format or html format (It is the same), and I send it to a friend with a copy for me but the message arrives incomplete in both sides. It appears that in the "source code" of the message, there is an "=" character with a dot that create an end of file, and also take off the files that I have attached. Always, there is a dot after a final word at the end of a long paragraph line, and a carriage return. This is the original message that I write: "Hi there, Nick, Prat, Below you will find a new (final?) version of the first script. We are now writting only this one, but it has 4 additional scenes to be shot. bla bla,bla bla,bla bla,bla bla,bla bla,bla bla,bla bla,bla bla,bla bla,bla bla,bla bla,bla bla,bla bla,bla bla,bla bla,bla bla,bla bla,bla bla,bla bla,bla bla,bla bla,bla bla,bla bla,bla bla,bla bla,bla bla,bla bla,bla bla,bla bla,bla bla,bla bla,bla bla,bla bla,bla bla,bla bla,bla bla,bla bla,bla bla,bla bla,bla bla,bla bla,bla bla,bla bla,bla bla,bla bla,bla bla,bla bla,bla bla,bla bla,bla bla." And this is the message that the other users receive: "Hi there, Nick, Prat, Below you will find a new (final?) version of the first script. We are now writting only this one, but it has 4 additional scenes to be shot= (and after this nothing arrives) All this problems begun when I changed my email account provider a week ago. It seems that the old one has a Windows NT server, and the new one has a UNIX server. I do not have this problem sending emails from the Mail program that comes with the same mac. In this case the emails arrive ok. Could you give me some advice about how to configure my entourage or some instructions to send to my new email server provider? I am asking you this because they couldn´t find it and we don´t have a good support for entourage in our country. Thank you very much Facundo Tag: Entourage error#-18493 Tag: 52521
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 - Lost Entourage Viewing Windows I'm new to Entourage and was playing around trying to create and organize folders, create rules, etc. Somehow, I did something that removed all my viewing windows. I can open Entourage but have limited abilities in it. All icons are greyed out. If an email comes in I can open it from the little pop up window down in the lower screen but I can't delete it or do anything else with it. I can create new message but my keyboard is locked out of inserting any names in the "To" field. Again, all icons are greyed out and unusable. The same is true of the menu options. I can select Preferences or Accounts but they never open up a new window. Can anyone help? Any help would be appreciated! Tag: Entourage error#-18493 Tag: 52518
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 - Entourage wont play embedded windows media or QuickTime files I have been trying to send an html email (which sending isnt the problem) but when I view it in Entourage it only displays the images and not the video with ether windows media or QuickTime I have tried to view the same email in other applications Mall.app on the Mac works fine and outlook on the pc it works as well Any body got any suggestions Regards Russ Tag: Entourage error#-18493 Tag: 52516
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 - exchange and entourage I have tried to set up an exchange account in Entourage 2004 (OS X) but only the junk mail folder is displayed.. So I have no inbox, sent mail, drafts etc. Logging into the account appears to work. I have no problem with the account using Webmail on the Mac or Outlook on a pc. Thanks Tricia Tag: Entourage error#-18493 Tag: 52513
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 - problem with large emails being left on server Hi All Very new to Entourage so apologies, one of our users travels alot so he sets his entourage to "only download first 500k of email" At the min there are 19 large emails left in his mail account. When he goes to "download all mail from server" it download the first 500k of them but if we delete them they stay on the server even though we have "delete mail from server when deleted from account" We don't want to download the full 19 emails if it can be helped. I hope you can follow me, and I look forward to any help you can provide Best regards gerryR Tag: Entourage error#-18493 Tag: 52511
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 - update message list? Hello, I am using Entourage 2004 (latest update), and OS X 10.3.9. My mail provider is Mailstreet.com, which hosts exchange mail. My ISP is Comcast. When I launch entourage, it checks my mails, synchronizes all folders, calendar, address book etc. It sends mail fine. It usually receives mail fine. but often when I launch the program, it'll connect to the server and update my message once, then do nothing. sometimes it will receive further messages as they come, but often it just sits there. If i want to be sure no new messages have arrived, I have to quit and relaunch to get it to synchronize again. Apple-L to "refresh" the message list doesn't work in entourage 2004. Is there any solution to this? It's such a great program, but this is a major flaw. Not only does it not constantly ping the exchange server to retrieve my new mail the instant it arrives at the server, but also there is no more easy workaround (Apple-L). thank you in advance for any information you can provide. David Gonen Tag: Entourage error#-18493 Tag: 52509
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 - Entourage-dotmac mail Anyone know how to configure entourage for sending out dotmac mail? Why do I have problems at some places and not in another places? Shouldn't the configuration work everywhere? What gives!!! Hotmail works well! Gmail works well! It's dotmac what doesn't work! HELP me! Tag: Entourage error#-18493 Tag: 52508
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 - Entourage doesn't work with Exchange 2003 Just upgraded our Exchange to 2003 version. All the Email clients (Outlooks 2000 and 2003) work just fine. However a user on OSX with Entourage and Mail can't connect to the Exchange server. Hitting Send and Receive doesn't produce any error messages and doesn't download any emails. All the settings are correct. Tried following an article that i've found on the internet which said to use ip address of the server instead of DNS name but that didn't help. Can ping exchange server successfully from the lap using either IP or FQDN and am able to access the internet. Any other ideas would be much appreicated. Thank You Tag: Entourage error#-18493 Tag: 52507
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 - Entourage 2004 & OS X 10.4 (Spotlight) > This message is in MIME format. Since your mail reader does not understand this format, some or all of this message may not be legible. --B_3196697013_8614393 Content-type: text/plain; charset="US-ASCII" Content-transfer-encoding: 7bit When will Spotlight be able to index the Entourage database? --B_3196697013_8614393 Content-type: text/html; charset="US-ASCII" Content-transfer-encoding: quoted-printable <HTML> <HEAD> <TITLE>Entourage 2004 & OS X 10.4 (Spotlight)</TITLE> </HEAD> <BODY> When = will Spotlight be able to index the Entourage database? </BODY> </HTML> --B_3196697013_8614393-- Tag: Entourage error#-18493 Tag: 52503
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 - Entourage 2004 Database File Format...Extensibility? > This message is in MIME format. Since your mail reader does not understand this format, some or all of this message may not be legible. --B_3196696914_8625774 Content-type: text/plain; charset="ISO-8859-1" Content-transfer-encoding: 8bit Why is the Entourage 2004 database format so much less flexible than the Outlook PST file? I am disappointed that Spotlight won¹t be able to index Entourage, even though most desktop search tools in Windows can index Outlook. What is it about the formats that make them so different, and why are they so different in terms of how extensible they are? I am not a developer, but they appear similar, in that both incorporate a single database approach. I am genuinely curious as to why this is...if an MVP can answer this question, I¹d appreciate it. --B_3196696914_8625774 Content-type: text/html; charset="ISO-8859-1" Content-transfer-encoding: quoted-printable <HTML> <HEAD> <TITLE>Entourage 2004 Database File Format...Extensibility?</TITLE> </HEAD> <BODY> Why i= s the Entourage 2004 database format so much less flexible than the Outlook = PST file? I am disappointed that Spotlight won’t be able to index Ento= urage, even though most desktop search tools in Windows can index Outlook. W= hat is it about the formats that make them so different, and why are they so= different in terms of how extensible they are? I am not a developer, but th= ey appear similar, in that both incorporate a single database approach. I am genuinely curious as to why this is...if an MVP can answer this questi= on, I’d appreciate it. </BODY> </HTML> --B_3196696914_8625774-- Tag: Entourage error#-18493 Tag: 52502
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 - Can't delete email messages from Exchange server Mac OSX 10.3.x all latest downloads MS office for Mac 2004 Entourage all latest mdownloads Connect to Exchange Server at work for work emails. I am unable to flag a message to "delete from server at next connection" in any of the server mailboxes. The function works beacuse I also use POP accounts 'on my computer" for personal mail and when you do this a small red icon appears next to the server icon and it does what is says. If I move a message from the "server" inbox to a mailbox "on my computer" it still will not flag message or " delete from server at next connection". I would be grateful for any help. as I cannot see that there is a perference to set this. is this a function of the Exchange server software ? or a setting in the exchange server ? You help would be appreciated as I have to continually manage my server mailbox as it fills up on a regular basis. Thanks Chris Tag: Entourage error#-18493 Tag: 52501
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 - Sounds in Entourage Is there a way to change the standard sounds that come with Entourage to a customized sound? Thanks in advance. Tag: Entourage error#-18493 Tag: 52500
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 - Advice/best sync conduit for Entourage? I could sure use some of you all's advice...I am frustrated by the significant limitations with Microsoft's Entourage X sync conduit. It isn't just that the categories in Datebk5 (a good 3rd party Palm calendar program) all turn to "None" in Entourage...but the fact that some portions of my addresses in the Palm just inadvertantly dissappear, causing me to lose important info without even realizing it. Also, when I edit or delete events on the Palm, after the sync they revert back to what Entourage had, which pretty much means I have to make all changes and deletions out of Entourage...NOT my palm! I am certainly open to other options, including the Entourage 2004 conduit or some 3rd party conduit, but I would rather decide based on all of your prior experience. What say you? I am running Panther OS 10.3.9 and using a Palm Tunsten E. Tag: Entourage error#-18493 Tag: 52499
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 - can not print calendar despite removing templates I have been unable to print a calendar ever since I installed Entourage 2004. I have tried removing the calendar templates many times over to no avail, even though that seems to have worked for many here I can't find any other ideas. Running Entourage 11.1.1.1 now. Each time I have to force quit Entourage as it just locks up on the print dialogue box. Any suggestions would be greatly welcomed! Tag: Entourage error#-18493 Tag: 52496
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 - extract from database My Mac computer was just stolen and fortunately I had my entourage email database backed up. I no longer have an Apple machine. How can I extract the email from the database using Windows XP (to Outlook for instance)? Tag: Entourage error#-18493 Tag: 52494
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 - Entourage Deletes All Accounts and Data when computer is shut down or rebooted Entourage for Mac is deleting everything anytime I turn the computer off or reboot. Help! There much be a logical setting, but I have no idea what it is. Thank you KOI Tag: Entourage error#-18493 Tag: 52488
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 - Entourage 2004 line-spacing problem in incoming messages Most of my incoming messages appear blank or only have one line of type visible because there are huge blank spaces between lines. To read these messages I have to click "reply to" and then choose "HTML" under "Format." Does anyone know how to fix this? Tag: Entourage error#-18493 Tag: 52486
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 - Entourage 2004 Crashed - launches nothing more I'm not an IT person but have been using Entourage since v98. Now in Entourage 2004, running OS 10.2.8, it crashed and I can no longer access the Main Window or Preferences. I sent the error info off to Microsoft but certainly don't expect any feedback from them. The application launches but won't bring up the Main Window and I can only 'force quit' it. I've tried running the Remove Office utility and reinstalling but no joy. I subsequently installed the 11.1.0 and 11.1.1 updates but there's been no change. Any help from your experience would be appreciated. The Error Report is as follows: Error Signature: Exception: EXC_BAD_ACCESS Date/Time: 2005-04-17 14:30:58 -0700 Application Name: Microsoft Entourage Application Version: 11.1.0.040913 Module Name: Microsoft Entourage Module Version: 11.1.0.040913 Module Offset: 0x001195c4 Extra app info: Reg=English Loc=0x0409 ------------------------------------ Operating System Information Operating System: Mac OS X 10.2.8 (Build 6R73) CPU: G4 (7450), Number: 1, Speed: 667 MHz gestaltPhysicalRAMSize err = 0, result = 768 MB gestaltSystemVersion err = 0, result = 0x1028 Screen: 1024 x 768, depth = 32, ltbr = 0, 0, 768, 1024 Tag: Entourage error#-18493 Tag: 52480
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 - Automatic deletions? > This message is in MIME format. Since your mail reader does not understand this format, some or all of this message may not be legible. --B_3196606612_89885 Content-type: text/plain; charset="ISO-8859-1" Content-transfer-encoding: 8bit OSX 10.3.9 15² flat panel Entourage X 10.1.6 After composing an e-mail and just about to send it. Oops, the message starts disappearing from the bottom up. I quickly closed that message without sending it, but not before the message has completely disappeared. And, of course now I¹m back to the main Entourage window. Immediately, everything in the In Box begins disappearing from the bottom up. So quickly that I could not close Entourage before every message in the In Box was gone. They¹re not in any other folder under ³On My Computer.² Can¹t find them anywhere. I closed Entourage, and restarted the computer. Opened Entourage, turned off notifications and rebuilt. The missing messages that were in the In Box are still gone. Can anyone tell me what happened? --B_3196606612_89885 Content-type: text/html; charset="ISO-8859-1" Content-transfer-encoding: quoted-printable <HTML> <HEAD> <TITLE>Automatic deletions?</TITLE> </HEAD> <BODY> OSX 10.3.9 15” f= lat panel Entourage X 10.1.6 After composing an e-mail and just about to send it. Oops, the message star= ts disappearing from the bottom up. I quickly closed that message without sending it, but not before the messag= e has completely disappeared. And, of course now I’m back to the main Entourage window. Immediately, everything in the In Box begins disappearing from the bottom u= p. So quickly that I could not close Entourage before every message in the In = Box was gone. They’re not in any other folder under “On My Computer.” C= an’t find them anywhere. I closed Entourage, and restarted the computer. Opened Entourage, turned off notifications and rebuilt. The missing messages that were in the In Box are still gone. Can anyone tell me what happened? </BODY> </HTML> --B_3196606612_89885-- Tag: Entourage error#-18493 Tag: 52478
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 - This identity cannot be bopened with this version of entourage iBook laptop, 700 Mhz G3 10.3.5 Entourage 10.1 and a G4 400mhz 10.3.5 Entourage 10.1 Moved the User Data file from office G4 to laptap. Get error message when I try to open Entourage on laptap. In the past, I have moved the usa data file from my office computer to the laptop with no problem. Nothing has changed! Tried rebuilding the database. This process does not work. Checked previous posts in this forum...found not answers. Downloaded the Berkewitz scripts...didn't work. Tag: Entourage error#-18493 Tag: 52474
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 - Private/Hidden Records I just got a Zire 72 to replace a Zire 71 that died on me. With the 71, I was able to set it up so that hidden records would stay hidden on the desktop as well, but I can't seem to find that setting on the 72. Also, all of my hidden records have disppeared completely and I can't find them anywhere now. Are the lost forever??? I use hidden records for things like account info, as well as my personal journal. Is there another way to accomplish what I want that would be easier? Any help is greatly appreciated! David Tag: Entourage error#-18493 Tag: 52472
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 - Entourage 2004 Recurring Event on Saturday shows up on Sunday too When creating a full-day recurring event in E2004 that should appear every Saturday, the event also shows up on everyone Sunday. This happens with a "weekly" event or with an "every 7 days" event. Anyone else having this problem? Any work arounds or fixes? Thanks, Dave Tag: Entourage error#-18493 Tag: 52465
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 - Entourage 2004 not receiving calendar data from Treo 600 during sync Recently, during Sync with the normal sync software from Palm One and the Entourage Conduit, Entourage will update my Treo 600 calendar but the Treo does not update Entourage caledar. My settings are set to sync. on each catagory. Any ideas on how to correct? Thanks. Tag: Entourage error#-18493 Tag: 52462
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 - VPN problems connecting to Exchange server I cannot set up Entourage via my company's VPN. I get a message that my Exchange server is unavailable. Full detail is at the bottom of this message, but in summary my setup details: Mac: OSX 10.3.8 Entourage: Office 2004 VPN Client: Netlock Contivity (Nortel) Corporate network uses proxys for HTTP, HTTPS, etc Mac OSX Firewall: On. Ports 135 (Exchange) and 500 (Netlock) are open. IP address assigned by DSL modem and appearing in "Network" system preference panel: 220.236.xx.xx IP address Nortel Contivity Switch: 61.88.xx.xx IP address assigned to my Mac by Nortel Contivity Switch: 10.64.xx.xx IP address Exchange Server: 10.18.xx.xx Entourage Errors: Entourage error connecting to my Exchange server: -3260 Entourage error connecting to my Exchange server if I replace its name with its IP address: 114 (If I put my Exchange server IP address in my "proxy bypass" list in "Network" system preference panel: -3260) The curious thing is some aspects of the setup work. An LDAP server is found which works (I can look up people's names). It finds the Exchange server my account is assigned to (SOCNTE008) but it cannot connect to the server itself. Also if I enter a non-existent user ID I get an error that "the network you connected to doesn't recognise your name, password or domain. Check the settings and try again." So some server is being polled, and recognising what is and is not a valid user ID. I can use Apple Mail (IMAP) to read mail on socnte008.companyname.com.au, but clearly this does not offer me the full Entourage capabilities. Any clues as to what is going on with Entourage? Thanks! -- FULL TRANSCRIPT OF SETUP BELOW -- In main Entourage window, click on the "New" icon at the top and select "New Email Account". Each window in the setup wizard is described below. Set Up a Mail Account --------------------- Email address: address is auto-filled correctly Check the box "My account is on an Exchange server". Fields to enter Exchange account details appear: User ID: brendan jones Domain: ocaus01 Password: xxxxxx ...click the right arrow to continue. Congifuring Account -------------------- Automatic Configuration Failed. The assistant was unable to determine the following account settings based on the Exchange account: "Brendan.Jones@companyname.com.au". I click the right arrow to continue despite this failure... Verify and Complete Settings ---------------------------- Verify and complete the following account information: Exchange server: SOCNTE008 Click the right arrow to continue Optional:Verify Settings ------------------------ Verifying Exchange account "brendan jones" on "SOCNTE008": Verification Failed: "The connection to the server failed because the network is unavailable. Make sure that your computer is connected to the network and that your server is working correctly. If you need help, contact your network administrator." (-3260 ) Some of your account settings are incorrect. Click the left arrow and verify the items highlighted in red. To complete setup without verifying your account settings, click the right arrow. (clicking the left arrow, the Exchange server SOCNTE008 is highlighted in red) Try Exchange server "socnte008.companyname.com.au" -------------------------------------------------------------------------- Verifying Exchange account "brendan jones" on "socnte008.companyname.com.au": Verification Failed: "The connection to the server failed because the network is unavailable. Make sure that your computer is connected to the network and that your server is working correctly. If you need help, contact your network administrator." (-3260 ) Verify and Complete Settings: Try Exchange server "10.18.xx.xx" ----------------------------------------------------------------- "Verifying Exchange account "Brendan Jones" on "10.18.xx.xx". Verification failed: "An unknown error (114) occurred." (114) -- END -- Tag: Entourage error#-18493 Tag: 52461

I have been getting this error a lot lately...does anybody know what it
means?

Scott

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